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How To Triple Your Results From Any Workplace Or Business Interaction

How To Triple Your Results From Any Workplace Or Business Interaction
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Becoming successful in business and life takes real, hard work. In spite of all the “online talking heads” that often preach overnight success, true fulfillment can take months or even years. When you’re sizing up an accomplishment you want to smash out of the park, it’s essential to know what it will take. Getting more out of any workplace or business interaction requires putting more effort in from square one.

Here are 11 trusted tips for doubling or even tripling your results in business and life.

1. Be Present

Being present in the workplace sounds like a no-brainer – until you consider how difficult it can be. This is not to say being present is impossible, but few people are currently centered and giving their best at work.

Being present is easiest done when you’re focused on the other person and what they are seeking. Listen to both their verbal and non-verbal communication. Also, keep in mind most communication from human to human is non-verbal. Here are three ways to be present:

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  • Assume a comfortable but firm physical posture.
  • Make frequent, but not constant eye contact.
  • Stay focused on them – this is the secret to remaining interested!

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    2. Be Intentional

    In order to double or even triple your results from any interaction, you need to know what your purpose is from the very beginning. For example, if you’re heading into an interview without an established concept of what you hope to take out of it, you’re better off not doing the interview.

    It is totally fine to do an interview that you don’t plan to accept (if offered the job), but it’s an entirely different story if you enter the scenario without a clear goal. Here are a few tips for being highly intentional in business and workplace interactions:

    • Establish your main goal before you enter the interaction.
    • Be prepared with any necessary materials such as a pen and paper to take notes.
    • Include a presentation, if this is appropriate and relevant for your interaction.
    • Keep your notes in a conspicuous area afterwards.

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      3. Be Productive

      Business and work can hardly be called worthwhile if they aren’t productive. Thousands of productivity resources abound across the Internet, in books and in seminars, pointing to one clear conclusion – most of us struggle with productivity in one way or another.

      The feeling of getting something done isn’t worth much if the task itself didn’t help you do your job or level up your business. You can increase productivity with these tips:

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      • Start your day with the most difficult task.
      • Prioritize what will get you results – not just what will look or feel good.
      • Keep your vision small – focus on processes or weekly goals, rather than monthly or yearly aims.

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        4. Follow Up

        Following up is one of the most verbally preached, but behaviorally overlooked aspects of maximizing business relationships. It’s a trademark of the times that people smile and greet one another, exchange business cards, promise to follow up – and then never follow up. You don’t want to end up like one of these people.

        There are countless benefits to following up. You’ll be an individual of your word, you’ll deliver a quality result to the person you interacted with, and you’ll be building (or strengthening) a great habit. Plus, as it is ubiquitously known throughout the business world, the fortune is in the follow-up. Here are some tips for following up:

        • Set a reminder as soon as you walk away.
        • Add a personal element to the reminder, such as a rhyme.
        • Complete the follow-up within one week.

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          5. Think From Their Perspective

          The best negotiators know that there are nearly endless ways to create mutual success. By helping other people achieve what they want, you will naturally come closer to what you want. You simply need to remain genuinely focused on what other people want.

          A few common scenarios you may face throughout your career are: being interested in a promotion that your supervisor may not be keen on, wanting to make a life change that your spouse doesn’t understand, looking to make a career shift when your options are scarce, dealing with an unusually obstinate boss or figuring out how to keep your life moving when you’ve just experienced a personal failure. Here are some foolproof recommendations for absorbing another person’s perspective:

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          • What is this individual looking for?
          • Am I able to help them get the result they want?
          • How can I help move their goal forward?
          • What is one tangible task I can commit to and complete within one week?

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            6. Be Polite

            In a world where common sense and daily manners seem to be on a downward spiral, politeness and public graces can take you far. Soft skills carry just as much weight as hard skills, so this is one area you can’t afford to overlook. How to kill ’em with kindness in the modern world:

            • Hold the door for people.
            • Smile when it’s genuine (many people can tell a fake smile).
            • Find something authentic you can compliment them on.

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              7. Utilize The Supreme Power Of Listening

              In the same way that everyday politeness is fading from the public limelight, listening is a prized skill that has just as much value in business as it does in the personal world. Being able to listen well means meetings are more efficient, you don’t have to double check on project instructions and you’re more likely to be successful and well-liked. Here are a few ways to massively improve your listening skills:

              • Exercise empathy; put yourself in the speaker’s shoes.
              • Don’t assume you already know everything.
              • Listen to absorb, rather than to immediately respond.

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                8. Remember The Small Things

                Remembering smaller aspects of your daily interactions shows people you truly do care; that you aren’t just another employee or friend. Being mindful of relatively personal bits of information others share with you indicates you’re a trustworthy and upstanding person – increasing the likelihood they’ll want to collaborate with you. How to remember the small things:

                • Be sincerely interested in other people and their observations.
                • Think of one aspect of their personal life you can remember, and next time you see them, ask them about it.
                • Keep a pocket-sized notepad wherever you go.

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                  9. Laugh A Bit

                  Laughter is a great way to let off some steam and turn an otherwise difficult day into a more cheerful one. Naturally, you don’t want to overdo any laughing, but if an observation strikes you as funny and it’s appropriate for the situation, go ahead and guffaw. Here are a few tips for laughter opportunities:

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                  • Laugh when sincere, but don’t drag it on.
                  • Tell people what you appreciated so much.
                  • Look for ways to cheer others up when they’re feeling blue.

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                    10. Practice Generosity

                    Generosity is the secret weapon of everyone who has ever been successful. You might think I’m kidding, but upon second glance, it’s easy to see why the likes of Og Mandino, Zig Ziglar, Dale Carnegie, Jim Rohn and Tony Robbins have all included going above and beyond as part of their core messages. Here are four ways to practice generosity:

                    • Give in a way that excites and engages you.
                    • Focus on giving something small and genuine, rather than huge and insincere.
                    • Give something that is of practical value to the recipient.
                    • If possible, give a gift that is particularly timely or opportune.

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                      11. Think Of Your Normal Contribution, Then Double That

                      Here’s the true secret sauce. To double or triple your results, you have to double or triple the input you’re providing. In other words, if you want your boss, co-workers and/or clients to truly be astounded, offer them something that only you can provide through your work, and do it with a spirit of gratitude. A few tips for doubling or tripling your input are:

                      • Think of what you would want to receive if you were the recipient.
                      • Look for ways to solve the unique problem your client or boss is facing.
                      • Increase the value of what you’re providing, rather than just adding fluff. Think of what will make it more meaningful or useful, rather than just “bigger.”

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                      Published on July 27, 2021

                      15 Smart Video Conferencing Etiquette Tips to Follow

                      15 Smart Video Conferencing Etiquette Tips to Follow
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                      During the pandemic, video conferencing replaced in-person meetings and has now become the standard option for business meetings. Over the past 17 months, most workers have gotten past the video conferencing learning curve with Zoom or Microsoft Teams (or their platform of choice).

                      But just as with in-person meetings, attention can wax and wane. Some say we’re just not used to staring at ourselves so much on the screen. Instead of fixating on that, try employing smart video conferencing etiquette, or you may risk indiscretions that will flag you as a slacker.

                      Put the Pro in Professional

                      After more than a year of fine-tuning, here are the new rules of video conferencing etiquette.

                      1. Mute Your Mobile and Other Devices

                      The first video conference etiquette you need to know is muting your other devices. Just as in the pre-COVID days, someone’s obnoxious ring tone blaring Taylor Swift’s newest single in the middle of a meeting is also an annoyance if it happens during a Zoom meeting and so is the inevitable fumbling to turn off the sound. Even the apologies to the group get tiresome.

                      Also, when notifications are activated on the computer that you’re using for the meeting, the incoming message takes over the audio and you’ll miss out on snippets of the conversation. Be sure to eliminate this possible faux pas.

                      2. Dress the Part

                      While working from home, you may have fallen into the habit of slipping on your comfiest T-shirt each day. Hey, no judgments! But before you log on to your video conference, try to make an effort with your appearance.

                      Depending on your company culture and the importance of your meeting, consider dressing the part of the professional whom you wish to project. It will help you feel more self-assured, and others will likely take you more seriously.

                      For women, wear light make-up, put on earrings, and make sure your blouse is crisply pressed. For men, show up freshly shaved. Wearing a crisp collared shirt in a solid color will usually suffice.

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                      Pro Tip: Stay away from wearing white or black, unless those colors look great on you. Consider wearing light blue or brown instead.

                      3. Stage Your Workspace

                      Have you noticed the backdrops of experts interviewed on news shows? Bookshelves and photographs are carefully curated, and no busy-patterned furniture or artwork is in sight.

                      Take note of what appears behind you when you choose the location of your video conferences. Piles of junk mail on the table or stacks of folded laundry on the couch will convey more about your personal life than you care to share. Make sure you remove clutter from the camera’s eye, and present a tidy, orderly workspace to your colleagues, coworkers, and bosses.

                      4. Put Some Thought Into Lighting and Perspective

                      Be aware that in a video conference, your computer camera can actually make you look up to ten pounds heavier depending on where you sit. But you can easily drop those added pounds by moving back from the screen to diminish the wide-angle distortion.

                      Frame your head on the screen by tilting the screen up or down. Also, it’s best to not place yourself in front of a window or bright light, which makes you appear in shadow. Instead, face the light source, moving it (or yourself) until you have a flattering amount of illumination. You can also purchase some small spotlights that allow you to add light as needed.

                      Pro Tip: If your lights add too much redness to your skin, consider counter-balancing with a green filter.

                      Remember That Half of Life Is Showing Up

                      5. Arrive on Time

                      In the old days of in-person meetings, it was nearly impossible to slip in late into a meeting unnoticed. In today’s video conferences, logging in late still shows poor form. Instead, strive to arrive five minutes early and get yourself settled.

                      Once the meeting is underway, the host may be less attentive about late arrivals waiting to be let in. Diverting the host’s attention away from the meeting with a tardy entry request is the ultimate giveaway that you didn’t honor the schedule. If you don’t want a black mark against you, log in on time.

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                      6. Turn on Your Video

                      Few people like to see their face on the screen, but buck up and turn on your camera in video conferences. In most cases, it’s better to be a face on a screen than a name in a blank square. Your statements will be more memorable when other meeting attendees can see you.

                      If you need to turn off the video, either because of a poor connection, some commotion in the room, or a need for a quick break, give a short explanation via the chat feature. Then, go back on video as soon as you’re able.

                      Pro Tip: Keep your explanation for your departure pithy. “Sorry! Doorbell rang. Back in five” says it all. Be sure to honor what you say in chat and really do return in five minutes.

                      7. Plan Ahead Before Sharing Your Screen

                      Don’t be one of those people who makes everyone else wait as you click through folders in search of a document. That’s just poor video conferencing etiquette. If you know you’ll need to share a document or video on your screen, prepare by pulling it out of its folder and onto your desktop. Also, clean up the files and folders on your desktop to reduce clutter and facilitate easy access. Close other programs like chat, calendar notifications, and email. Disable pop-up notifications to ensure there’ll be no unforeseen distractions.

                      Be sure to remind the host before the meeting that you’ll need them to activate the screen-sharing function. Show courtesy once you’re finished by hitting “stop share” to return to the screen with participants.

                      Attend to the Pesky Details

                      8. Make Sure That Meetings Remain Right-Sized

                      With the easy accessibility of video conferencing, it can be tempting to extend the meeting invitation beyond the core group and include everyone peripherally involved in a project. But just as with in-person meetings, the more people involved, the more unwieldy the meeting becomes.

                      Use good judgment when asking others to sit through a video conference so that you don’t needlessly take up others’ time and so that participants can be fully engaged.

                      9. Remember to “Unmute” Before You Speak

                      Most of us are likely able to count on one hand the number of video conferences when someone didn’t have to be reminded, “You’re on mute!” Forgetting to unmute before speaking has become one of the most common missteps in video conferencing.[1]

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                      Show everyone your impeccable video-conferencing poise by managing your mute feature with flawless control.

                      10. Stay on Point to Keep the Meeting Length in Check

                      As with in-person meetings, an agenda with assigned time limits for discussions remains necessary to keep a meeting focused. Data shows, however, that video conferencing can actually reduce meeting time.[2] Reasons include the elimination of commuting time and the ability to screen share and annotate to keep everyone on task.

                      Additionally, side conversations are virtually impossible with video conferencing now that you can no longer have back-and-forth exchanges with the person beside you.

                      Pro Tip: If you’re running the meeting, let attendees know in advance the protocol for the chat feature. Is it okay for them to “chat among themselves” or not? (See point 11, as well.)

                      Talking Has a Time and a Place

                      11. Chat Appropriately

                      Just like side conversations or texting in an in-person meeting, the use of the chat feature during a video conference can be disrespectful unless it’s directed to all participants. Hence, it’s good video conferencing etiquette to mind your use of the chat.

                      At the start of the meeting, you may want to ask the host if it’s alright for participants to use the chat feature. This allows them to disable it if they choose. Used appropriately, it can be a helpful tool to clarify or amplify an earlier point once the conversation has moved on or to let the group know that you need to sign off early (and why).

                      12. Use the “Raise Hand” Feature to Avoid Interruptions

                      The slight lag in many video conferences can result in speaking over another person if you attempt to jump into a conversation. To avoid this awkward interruption, indicate when you have something to add to the discussion with the raise-your-hand feature that signals the host you would like to speak. This effective meeting management device makes video conferencing run more smoothly, especially with a large group, but it must be activated and monitored by the host.

                      Pro Tip: For meetings of six to ten people, sometimes the old-fashioned raising of your physical hand may be the best option. But it’s up to the meeting host. Ask them what they would prefer, and follow that.

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                      13. Don’t Record the Session or Take Photos Without Prior Permission

                      In this case, not sharing is caring. The “sharing culture” made popular through social media has little place in video conferencing. Before recording a meeting or capturing a screenshot of the participants, always ask for consent in advance from the full roster of attendees. Knowing that a video conference will be photographed or recorded could have a bearing on what others are willing to discuss.

                      Manage Yourself

                      14. Minimize Distractions

                      While de-activating audio and video features can keep distractions from affecting the other participants, you will need to manage noise and disruptions on your end to give your full attention to the meeting.

                      Move out of high-traffic zones in your home, keep your door closed, and ask family members to be considerate.

                      15. Save Snacking for Later

                      Save snacking for later—or earlier. Eating while on video conference is a no-no. Munching in front of the group while close to the camera—as you are when video conferencing—subjects the participants to an up-close and (too) personal view of your food consumption process.

                      However, it’s perfectly fine to sip quietly from a glass of water or cup of coffee or tea. If the meeting threatens to last for more than two hours, you may want to ask the host in advance to schedule a five-minute break at the halfway point.

                      Final Thoughts

                      Even though bosses are now beginning to ask workers to spend some of their workdays on-site, up to 80 percent will permit employees to work remotely at least part of the time, which means more video conferencing in your future.[3] Mastering these video conferencing etiquette tips will help you dial in—as well as dial back—your participation and demonstrate your unwavering level of engagement to the team.

                      Featured photo credit: Chris Montgomery via unsplash.com

                      Reference

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