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How To Triple Your Results From Any Workplace Or Business Interaction

How To Triple Your Results From Any Workplace Or Business Interaction

Becoming successful in business and life takes real, hard work. In spite of all the “online talking heads” that often preach overnight success, true fulfillment can take months or even years. When you’re sizing up an accomplishment you want to smash out of the park, it’s essential to know what it will take. Getting more out of any workplace or business interaction requires putting more effort in from square one.

Here are 11 trusted tips for doubling or even tripling your results in business and life.

1. Be Present

Being present in the workplace sounds like a no-brainer – until you consider how difficult it can be. This is not to say being present is impossible, but few people are currently centered and giving their best at work.

Being present is easiest done when you’re focused on the other person and what they are seeking. Listen to both their verbal and non-verbal communication. Also, keep in mind most communication from human to human is non-verbal. Here are three ways to be present:

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  • Assume a comfortable but firm physical posture.
  • Make frequent, but not constant eye contact.
  • Stay focused on them – this is the secret to remaining interested!

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    2. Be Intentional

    In order to double or even triple your results from any interaction, you need to know what your purpose is from the very beginning. For example, if you’re heading into an interview without an established concept of what you hope to take out of it, you’re better off not doing the interview.

    It is totally fine to do an interview that you don’t plan to accept (if offered the job), but it’s an entirely different story if you enter the scenario without a clear goal. Here are a few tips for being highly intentional in business and workplace interactions:

    • Establish your main goal before you enter the interaction.
    • Be prepared with any necessary materials such as a pen and paper to take notes.
    • Include a presentation, if this is appropriate and relevant for your interaction.
    • Keep your notes in a conspicuous area afterwards.

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      3. Be Productive

      Business and work can hardly be called worthwhile if they aren’t productive. Thousands of productivity resources abound across the Internet, in books and in seminars, pointing to one clear conclusion – most of us struggle with productivity in one way or another.

      The feeling of getting something done isn’t worth much if the task itself didn’t help you do your job or level up your business. You can increase productivity with these tips:

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      • Start your day with the most difficult task.
      • Prioritize what will get you results – not just what will look or feel good.
      • Keep your vision small – focus on processes or weekly goals, rather than monthly or yearly aims.

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        4. Follow Up

        Following up is one of the most verbally preached, but behaviorally overlooked aspects of maximizing business relationships. It’s a trademark of the times that people smile and greet one another, exchange business cards, promise to follow up – and then never follow up. You don’t want to end up like one of these people.

        There are countless benefits to following up. You’ll be an individual of your word, you’ll deliver a quality result to the person you interacted with, and you’ll be building (or strengthening) a great habit. Plus, as it is ubiquitously known throughout the business world, the fortune is in the follow-up. Here are some tips for following up:

        • Set a reminder as soon as you walk away.
        • Add a personal element to the reminder, such as a rhyme.
        • Complete the follow-up within one week.

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          5. Think From Their Perspective

          The best negotiators know that there are nearly endless ways to create mutual success. By helping other people achieve what they want, you will naturally come closer to what you want. You simply need to remain genuinely focused on what other people want.

          A few common scenarios you may face throughout your career are: being interested in a promotion that your supervisor may not be keen on, wanting to make a life change that your spouse doesn’t understand, looking to make a career shift when your options are scarce, dealing with an unusually obstinate boss or figuring out how to keep your life moving when you’ve just experienced a personal failure. Here are some foolproof recommendations for absorbing another person’s perspective:

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          • What is this individual looking for?
          • Am I able to help them get the result they want?
          • How can I help move their goal forward?
          • What is one tangible task I can commit to and complete within one week?

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            6. Be Polite

            In a world where common sense and daily manners seem to be on a downward spiral, politeness and public graces can take you far. Soft skills carry just as much weight as hard skills, so this is one area you can’t afford to overlook. How to kill ’em with kindness in the modern world:

            • Hold the door for people.
            • Smile when it’s genuine (many people can tell a fake smile).
            • Find something authentic you can compliment them on.

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              7. Utilize The Supreme Power Of Listening

              In the same way that everyday politeness is fading from the public limelight, listening is a prized skill that has just as much value in business as it does in the personal world. Being able to listen well means meetings are more efficient, you don’t have to double check on project instructions and you’re more likely to be successful and well-liked. Here are a few ways to massively improve your listening skills:

              • Exercise empathy; put yourself in the speaker’s shoes.
              • Don’t assume you already know everything.
              • Listen to absorb, rather than to immediately respond.

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                8. Remember The Small Things

                Remembering smaller aspects of your daily interactions shows people you truly do care; that you aren’t just another employee or friend. Being mindful of relatively personal bits of information others share with you indicates you’re a trustworthy and upstanding person – increasing the likelihood they’ll want to collaborate with you. How to remember the small things:

                • Be sincerely interested in other people and their observations.
                • Think of one aspect of their personal life you can remember, and next time you see them, ask them about it.
                • Keep a pocket-sized notepad wherever you go.

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                  9. Laugh A Bit

                  Laughter is a great way to let off some steam and turn an otherwise difficult day into a more cheerful one. Naturally, you don’t want to overdo any laughing, but if an observation strikes you as funny and it’s appropriate for the situation, go ahead and guffaw. Here are a few tips for laughter opportunities:

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                  • Laugh when sincere, but don’t drag it on.
                  • Tell people what you appreciated so much.
                  • Look for ways to cheer others up when they’re feeling blue.

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                    10. Practice Generosity

                    Generosity is the secret weapon of everyone who has ever been successful. You might think I’m kidding, but upon second glance, it’s easy to see why the likes of Og Mandino, Zig Ziglar, Dale Carnegie, Jim Rohn and Tony Robbins have all included going above and beyond as part of their core messages. Here are four ways to practice generosity:

                    • Give in a way that excites and engages you.
                    • Focus on giving something small and genuine, rather than huge and insincere.
                    • Give something that is of practical value to the recipient.
                    • If possible, give a gift that is particularly timely or opportune.

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                      11. Think Of Your Normal Contribution, Then Double That

                      Here’s the true secret sauce. To double or triple your results, you have to double or triple the input you’re providing. In other words, if you want your boss, co-workers and/or clients to truly be astounded, offer them something that only you can provide through your work, and do it with a spirit of gratitude. A few tips for doubling or tripling your input are:

                      • Think of what you would want to receive if you were the recipient.
                      • Look for ways to solve the unique problem your client or boss is facing.
                      • Increase the value of what you’re providing, rather than just adding fluff. Think of what will make it more meaningful or useful, rather than just “bigger.”

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                      Brad Johnson

                      Top 5 Kindle Author | Author of 10 Books

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                      Published on March 20, 2019

                      How to Write a Powerful Mission Statement for Your Business

                      How to Write a Powerful Mission Statement for Your Business

                      Have you ever felt lost in the minutia of your job?

                      As a business owner, I can relate to getting bogged down in the day to day operations of my business. Things like inventory, payroll, scheduling, purchasing and employee management take up the bulk of my day.

                      While these things are important and need to get done, focusing too much on the details can make you lose sight of the big picture. This is why having a good mission statement comes in handy.

                      What is a Mission Statement?

                      Put simply, a mission statement is an internal document that provides a clear purpose for the organization. It provides a common reference point for everyone in the organization to start from.

                      In other words, after reading your company’s mission statement, managers and employees should be able to answer the question “What are company’s main objectives?” For example, Southwest Airlines mission statement reads:[1]

                      “Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit. We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth.”

                      In this single statement, Southwest conveys the company’s goals of providing the highest level of customer service as well as providing a good working environment for their employees.

                      Mission Statement VS. Vision Statement

                      While the mission and vision statements are related, there are subtle but distinct differences the you should be aware of.

                      First of all, a mission statement is designed primarily as an internal company document. It provides clarity and direction for managers and employees.

                      While there’s nothing wrong with sharing your company’s mission statement with the outside world, its intended audience is within the company.

                      While a mission statement provides a general framework for the organization, the vision statement is usually a more inspirational statement designed to motivate employees and inspire customers. Going back to Southwest Airlines, their vision statement reads:[2]

                      “To become the world’s most loved, most flown, and most profitable airline.”

                      This statement inspires good feeling from the customer while motivating the employees to achieve that vision.

                      What Does a Good Mission Statement Look Like?

                      When coming up with a mission statement, it’s important to take your time and do it right. Too often, people (especially entrepreneurs) just write down the first thing that comes to mind and they end up with worthless or (worse yet) a generic mission statement that is utterly useless.

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                      Remember, a mission statement should provide a common framework for everyone in your organization.

                      When writing a mission statement, you should always try to incorporate the following;

                      • What we do?
                      • How we do it?
                      • Whom do we do it for?
                      • What value are we bringing?

                      Now, you can see how tempting it is to just come up with something generic that ticks off those four boxes. Something like “We provide the best widgets available online for the consumer.”

                      After all, that did check off all the boxes:

                      What we do? Provide widgets.

                      How we do it? Online.

                      Who do we do it for? The consumer.

                      What value we bring? The best widgets.

                      The problem with this mission statement is that it could apply to any number of companies producing the same widget. There is nothing to distinguish your company or its widgets from any of your competitors widgets.

                      Compare that mission statement to this one:

                      “We provide the highest quality widgets directly to the consumer at an affordable price backed up with a 100% satisfaction guarantee. If our clients aren’t 100% satisfied, we’ll make it right.”

                      What’s the difference?

                      Both mission statements answer all the same questions of what, how, whom and value. But in the second statement, they are differentiating their company from all other competitors by answering the question “what makes us unique”.

                      Another way to read that is, “Why you should buy from us.” In this example, it’s because our widgets are of the highest quality and we stand behind them 100%.

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                      You might have noticed the statement didn’t say that we sell widgets at the lowest possible price. That’s because we are emphasizing quality and satisfaction over price.

                      A different company’s mission statement may emphasize selling widgets at the lowest possible price with little to no mention of a guarantee.

                      Hallmarks of a Good Mission Statement

                      1. Keep It Brief

                      Your mission statement should be no longer than three sentences. This is not your company’s magnum opus.

                      You should be able to distill the what, how, who and why questions into a succinct message.

                      2. Have a Purpose

                      A company’s missions statement should include the reason it even exists.

                      Make clear exactly what the company does with statements like “We strive to provide our customers with …….”

                      3. Include a “How”

                      Take this as an opportunity to differentiate your company from its competitors.

                      How do you provide a product or service that’s different or better than how your competitor provides it?

                      4. Talk About the Value You Bring to the Table

                      This is where you can really set yourself apart from the competition. This is the “why” customers should buy from you.

                      Do you offer the lowest prices? Fastest delivery? Exceptional customer service? Whatever it is that sets you apart and gives your particular products, services or company an advantage talk about it in the mission statement.

                      5. Make Sure It’s Plausible

                      It’s okay to shoot for the stars just to settle for the moon, but not in a mission statement.

                      Being overly ambitious will only set you and your employees up for failure, hurt morale and make you lose credibility. You will also scare away potential investors if they think that you are not being realistic in your mission statement.

                      6. Make It Unique and Distinctive

                      Imagine if someone who knew nothing about your business walked in and saw how it was operating, then they read your mission statement. Would they be able to recognize that mission statement was attached to that business? If not re-work it.

                      7. Think Long Term

                      A mission statement should be narrow enough so that it provides a common framework for the existing business, but open enough to allow for longer term goals. It should be able to grow as the business grows.

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                      8. Get Feedback

                      This is very important, especially from managers and employees.

                      Getting their input can clarify how they currently see the company and their role within the organization. It’s also a good way to get people “on-board,” as studies show that people are more likely to go along with an idea if they feel included in the decision making process beforehand.

                      9. Review Often and Revise as Necessary

                      You should review the missions statement often for two reasons.

                      First, as a reminder of what the essence of the company is. It’s easy to forget when you are in the day to day grind of the business.

                      And two, to make sure that the mission statement is still relevant. Things change, and not everything can be anticipated at the time a mission statement was written.

                      For example, if a mission statement was written before the advent of the internet, a company that use to sell things door to door now probably has a website that people order from. You should always update the mission statement to reflect these changes.

                      The Value of Mission Statements: Why Go Through All of These in the First Place?

                      It may seem like a lot of work just for a few sentences that describe a company, but the value of a well written mission statement should not be discounted.

                      First of all, if you are an entrepreneur, crystallizing the what, how, whom and value questions will keep you focused on the core business and its values.

                      If you are a manager or other employee, knowing the company’s basic tenants will help inform your interactions with both customers and colleagues alike.

                      Strategic Planning

                      A relevant mission statement acts as a framework for strategic planning. It provides guidance and parameters for making strategic decisions for the future of the company.

                      Measuring Performance

                      By having the company’s mission in a concrete form, it also allows for an objective measurement of how well the organization is meeting its stated goals at any one time.

                      Management can identify strengths and weaknesses in the organization based on the criteria set forth in the mission statement and make decisions accordingly.

                      Solidifying the Company’s Goals and Values for Employees

                      Part of a well run organization is nurturing happy and productive employees.

                      As humans, we all have an innate need for both purpose and to be part of something larger than ourselves. Providing employees with a clearly defined mission statement helps to define their role in the larger organization. Thus, fulfilling both of these needs.

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                      Now I’m not saying that a mission statement can overcome low pay and poor working conditions, but with everything else being equal, it can contribute to a happier and more productive workforce.

                      To Hold Management Accountable

                      By creating a mission statement, a company is publicly stating its highest values and goals for the world to see. By doing so, you are inviting both the public and your employees to to scrutinize how well the company lives up to its ideals.

                      So if you state that you only provide the highest quality products, and then offer something less, it’s fair for both the public and the employees to question, and even call for a change in management.

                      If management doesn’t take the mission statement seriously, no one else will either; and the legitimate authority that management rely’s on will be diminished.

                      To Serve as an Example

                      This is the opposite side of the coin from the previous statement. If the highest levels of management are seen taking the mission statement seriously and actively managing within the framework of the statement, that attitude filters down throughout the organization.

                      After all, a good employee knows what’s important to their boss and will take the steps necessary to curry favor with them.

                      Finally, use the company’s mission statement as a way to define roles within the company. You can do this by giving each division in the company a copy of the mission statement and challenge the head of each division to create a mission statement for their respective departments.

                      Their individual mission statements should focus on how each department fits in and ultimately contributes to the success of the company’s overall mission statement. This serves as both a clarifying and a team building exercise for all parts of the organization.

                      Final Thoughts

                      Developing a mission statement is too often just an after-thought, especially for entrepreneurs. We tend to prioritize things that we perceive will give us the biggest “bang for our buck.”

                      Somehow, taking the time and effort to sit down and think seriously about the what, whom, how and value of our business seems like a waste of time. After all, we got in the business to make money and become successful, isn’t that all we need to know?

                      That mindset will probably get you started okay, but if you find yourself having any success at all, you’ll find that there really is such a thing as growing pains.

                      By putting in the time and effort to create a mission statement, you are laying the groundwork that will give you a path to follow in your growth. And isn’t building long term success what we are really after?

                      More Resources About Achieving Business Success

                      Featured photo credit: Fab Lentz via unsplash.com

                      Reference

                      [1] Southwest Airlines: About Page
                      [2] Fit Small Business: 10 Vision Statement Examples To Spark Your Imagination

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