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9 Tips For Getting Along With Coworkers From Different Generations

9 Tips For Getting Along With Coworkers From Different Generations

A healthy workplace requires non-stop communication, but when your office includes by-the-book Baby Boomers, skeptical Gen X-ers, and collaborative Millennials, roadblocks will come up on your information highways.

A multigenerational workforce isn’t a new phenomenon, but the enormous shift that’s taken place over the past 20 years in the rules of business and how we communicate has created some unique intergenerational dynamics.

While seasoned professionals are being forced to become tech savvy and hip to new workplace culture or fall behind, many younger employees are expected to adhere to entrenched hierarchies and dress codes if they want to get ahead.

Friction may be inevitable, but you can help ease the tension by considering how your coworkers’ generation may be impacting their perspective and approach.

Here are 9 tips for how to get along with—and impress—the Baby Boomers, Gen X-ers, and Millennials in your workplace. To test your generational IQ, take this quiz.

Baby Boomers

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    Baby Boomers, born between 1946 and 1964, grew up in a generally optimistic time when letters were typed and sent by mail, business was conducted face-to-face, and the telephone was the fastest way to communicate. If you work alongside or report to a Baby Boomer, keep these three tips in mind.

    Honor Their Experience

    When presenting information or making requests of a Baby Boomer, take their title, experience, and tenure with the company into consideration. Show them overt respect and deference, just as they did with their superiors. This means acknowledging their expertise and giving them an opportunity to absorb information and vocalize their thoughts before piping up with your own opinions and conclusions.

    Be Prepared

    Boomers spent much of their careers working long hours without the distraction of social media and instant messaging. Reports and memos took dedicated time to research and perfect before printing and distributing. Boomers will expect you to invest time and focus to get things right before sending out documents, holding meetings, or giving presentations. And they’ll want you to be well prepared to answer their questions with evidence, precedents, and data.

    Respect Boundaries

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    For Baby Boomers, there was a chain of command; rarely would a junior account executive go directly to a vice president with a new product idea. So, if you have a Boomer for a coworker, collaborate freely, but if you report to a Boomer, they may prefer not to work side by side with you as you do your work. And if it seems they’re none too eager to catch a baseball game with you after work, don’t take it personally; traditional workplace relationships were often business-only.

    Generation X

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      Gen X-ers, born between the mid-1960s and 1979, came of age when corporate scandals peppered the news, governments clashed, and their parents were often working long hours, leaving them to fend for themselves and learn independently. This bred innovation and autonomy, along with a healthy skepticism of the status quo. If you work alongside or report to a Gen X-er, keep these three tips in mind.

      Be Efficient

      Gen X-ers are great with email communication but get impatient with shortcuts, sloppy writing, and too much fluff. They want efficiency and accuracy. So don’t worry about playing into the ego of a Gen X-er when you communicate—just stick to what’s working, what’s not, and your next steps. And don’t request tons of meetings or time commitments unless they’re really necessary.

      Walk Your Talk

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      Though Gen X-ers respect hierarchy, they grew up in a time of questioning authority and challenging the establishment. So they’re more likely to respect your actions over your job title or where you went to grad school. If you set expectations around punctuality, be on time. If you ask for honest feedback on an idea, accept that feedback without getting defensive. If you say you’re going to finish your report by Friday, get it done by Friday morning or, even better, Thursday afternoon.

      Respect Their Independence

      Gen X-ers are known for a “if you want it done right, do it yourself” mentality, so give them roles where they have autonomy and projects they can work on independently. Don’t force teamwork on them or be offended by their tendency to want to work solo; you’ll get their best work when you give them space.

      Generation Y (Millennials)

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        Generation Y, born between 1980 and 1995 and also called Millennials, are often referred to as “digital natives,” having grown up with internet connectivity, digital devices, and 250+ cable TV channels. They were raised to value teamwork and constant feedback and tend to have a strong sense of self-worth. If you work alongside or report to a Gen Y-er, keep these three tips in mind.

        Give The Big Picture

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        Gen Y-ers are used to a transparent world where answers to questions are never more than a few clicks away and nothing is kept secret for long. The way you communicate with a Millennial isn’t as important as how openly you communicate. They want to know how your information or request applies to them personally, how it might affect their career development, and how it fits in with the big picture of your organization’s goals.

        Give Frequent Feedback

        Provide feedback often and immediately to Millennials. Let them know clearly what they’re doing right, what they need to improve, and how to improve. Don’t be afraid to offer advice and appropriate levels of coaching, but keep your relationship intact by offering feedback specific to the task at hand; direct your criticism to their work, not them personally.

        Be Inclusive

        Raised with the motto “There’s no ‘I’ in ‘Team,” Millennials have been trained to be collaborative and involved. So, involve them! Invite your Gen Y colleagues to sit at the table, hear both the good and the bad news, and brainstorm ideas and solutions. Don’t worry about their level at the company or yours. The process of sharing ideas and collaborating is exciting for younger professionals, who are eager to learn and be part of a winning team.

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        Last Updated on September 18, 2020

        13 Helping Points When Things Don’t Go Your Way

        13 Helping Points When Things Don’t Go Your Way

        For the original article by Celestine: 13 Helping Points When Things Don’t Go Your Way

        “We all have problems. The way we solve them is what makes us different.” ~Unknown

        “It’s not stress that kills us, it is our reaction to it.” – Hans Selye

        Have you ever experienced moments when things just don’t go your way? For example, losing your keys, accidentally spilling your drink, waking up late, missing your buses/trains, forgetting to bring your things, and so on?

        You’re not alone. All of us, myself included, experience times when things don’t go as we expect.

        Here is my guide on how to deal with daily setbacks.

        1. Take a step back and evaluate

        When something bad happens, take a step back and evaluate the situation. Some questions to ask yourself:

        1. What is the problem?
        2. Are you the only person facing this problem in the world today?
        3. How does this problem look like at an individual level? A national level? On a global scale?
        4. What’s the worst possible thing that can happen to you as a result of this?
        5. How is it going to impact your life in the next 1 year? 5 years? 10 years?

        Doing this exercise is not to undermine the problem or disclaiming responsibility, but to consider different perspectives, so you can adopt the best approach for it. Most problems we encounter daily may seem like huge issues when they crop up, but most, if not all, don’t have much impact in our life beyond that day.

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        2. Vent if you have to, but don’t linger on the problem

        If you feel very frustrated and need to let off some steam, go ahead and do that. Talk to a friend, complain, crib about it, or scream at the top of your lungs if it makes you happy.

        At the same time, don’t get caught up with venting. While venting may temporarily relieve yourself, it’s not going to solve the problem ultimately. You don’t want to be an energy vampire.

        Vent if there’s a need to, but do it for 15 to 20 minutes. Then move on.

        3. Realize there are others out there facing this too

        Even though the situation may be frustrating, you’re not alone. Remember there are almost 7 billion people in the world today, and chances are that other people have faced the same thing before too. Knowing it’s not just you helps you to get out of a self-victimizing mindset.

        4. Process your thoughts/emotions

        Process your thoughts/emotions with any of the four methods:

        1. Journal. Write your unhappiness in a private diary or in your blog. It doesn’t have to be formal at all – it can be a brain dump on rough paper or new word document. Delete after you are done.
        2. Audio taping. Record yourself as you talk out what’s on your mind. Tools include tape recorder, your PC (Audacity is a freeware for recording/editing audio) and your mobile (most mobiles today have audio recording functions). You can even use your voice mail for this. Just talking helps you to gain awareness of your emotions. After recording, play back and listen to what you said. You might find it quite revealing.
        3. Meditation. At its simplest form, meditation is just sitting/lying still and observing your reality as it is – including your thoughts and emotions. Some think that it involves some complex mambo-jumbo, but it doesn’t.
        4. Talking to someone. Talking about it with someone helps you work through the issue. It also gets you an alternate viewpoint and consider it from a different angle.

        5. Acknowledge your thoughts

        Don’t resist your thoughts, but acknowledge them. This includes both positive and negative thoughts.

        By acknowledging, I mean recognizing these thoughts exist. So if say, you have a thought that says, “Wow, I’m so stupid!”, acknowledge that. If you have a thought that says, “I can’t believe this is happening to me again”, acknowledge that as well.

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        Know that acknowledging the thoughts doesn’t mean you agree with them. It’s simply recognizing the existence of said thoughts so that you can stop resisting yourself and focus on the situation on hand.

        6. Give yourself a break

        If you’re very stressed out by the situation, and the problem is not time sensitive, then give yourself a break. Take a walk, listen to some music, watch a movie, or get some sleep. When you’re done, you should feel a lot more revitalized to deal with the situation.

        7. Uncover what you’re really upset about

        A lot of times, the anger we feel isn’t about the world. You may start off feeling angry at someone or something, but at the depth of it, it’s anger toward yourself.

        Uncover the root of your anger. I have written a five part anger management series on how to permanently overcome anger.

        After that, ask yourself: How can you improve the situation? Go to Step #9, where you define your actionable steps. Our anger comes from not having control on the situation. Sitting there and feeling infuriated is not going to change the situation. The more action we take, the more we will regain control over the situation, the better we will feel.

        8. See this as an obstacle to be overcome

        As Helen Keller once said,

        “Character cannot be developed in ease and quiet. Only through experiences of trial and suffering can the soul be strengthened, vision cleared, ambition inspired and success achieved.”

        Whatever you’re facing right now, see it as an obstacle to be overcome. In every worthy endeavor, there’ll always be countless obstacles that emerge along the way. These obstacles are what separate the people who make it, and those who don’t. If you’re able to push through and overcome them, you’ll emerge a stronger person than before. It’ll be harder for anything to get you down in the future.

        9. Analyze the situation – Focus on actionable steps

        In every setback, there are going to be things that can’t be reversed since they have already occurred. You want to focus on things that can still be changed (salvageable) vs. things that have already happened and can’t be changed. The only time the situation changes is when you take steps to improve it. Rather than cry over spilt milk, work through your situation:

        1. What’s the situation?
        2. What’s stressing you about this situation?
        3. What are the next steps that’ll help you resolve them?
        4. Take action on your next steps!

        After you have identified your next steps, act on them. The key here is to focus on the actionable steps, not the inactionable steps. It’s about regaining control over the situation through direct action.

        10. Identify how it occurred (so it won’t occur again next time)

        A lot of times we react to our problems. The problem occurs, and we try to make the best out of what has happened within the context. While developing a healthy coping mechanism is important (which is what the other helping points are on), it’s also equally important, if not more, to understand how the problem arose. This way, you can work on preventing it from taking place next time, vs. dealing reactively with it.

        Most of us probably think the problem is outside of our control, but reality is most of the times it’s fully preventable. It’s just a matter of how much responsibility you take over the problem.

        For example, for someone who can’t get a cab for work in the morning, he/she may see the problem as a lack of cabs in the country, or bad luck. However, if you trace to the root of the problem, it’s probably more to do with (a) Having unrealistic expectations of the length of time to get a cab. He/she should budget more time for waiting for a cab next time. (b) Oversleeping, because he/she was too tired from working late the previous day. He/she should allocate enough time for rest next time. He/she should also pick up better time management skills, so as to finish work in lesser time.

        11. Realize the situation can be a lot worse

        No matter how bad the situation is, it can always be much worse. A plus point vs. negative point analysis will help you realize that.

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        12. Do your best, but don’t kill yourself over it

        No matter how bad your situation may seem, do your best, but don’t kill yourself over it. Life is too beautiful to worry so much over daily issues. Take a step back (#1), give yourself a break if you need to (#6), and do what you can within your means (#9). Everything else will unfold accordingly. Worrying too much about the outcome isn’t going to change things or make your life any better.

        13. Pick out the learning points from the encounter

        There’s something to learn from every encounter. What have you learned from this situation? What lessons have you taken away?

        After you identify your learning points, think about how you’re going to apply them moving forward. With this, you’ve clearly gained something from this encounter. You’ve walked away a stronger, wiser, better person, with more life lessons to draw from in the future.

        Get the manifesto version of this article: [Manifesto] What To Do When Things Don’t Go Your Way

        Featured photo credit: Alice Donovan Rouse via unsplash.com

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