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7 Simple Tricks To Sound Smarter When Answering Difficult Questions

7 Simple Tricks To Sound Smarter When Answering Difficult Questions

When You Have To Think On Your Feet

You’re a smart, capable person, right? Of course you are. However, we all occasionally face situations in which we are called upon to answer seriously tricky questions. What on earth should you do when you’re asked a question that leaves you stumped? First – try not to panic. Remember that everyone has been in your situation, and you certainly won’t be the last person to feel as though their brain cells have shriveled up and died at a crucial moment. Follow the tips below to help yourself navigate difficult questions.

1. If the question is vague, ask for clarification

Sometimes the fault lies not with you, but with the person asking the question. If you have no idea where to begin answering a question, there is a chance that the person asking it did not choose their words carefully. Politely request that they re-word their statement. For instance if you are asked a question like ‘Where do you see this role heading in the next three years?’ you could quite reasonably identify that as a vague question and ask that the interviewer narrow their focus. You could respond with something like ‘That’s a great question, but I’m not sure where to start! Is there any way you could narrow that question down a little?’ They may then well respond with a new question like ‘How do you think the primary responsibilities will change in response to competitor activity?’ which may seem less daunting!

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2. Define a word or phrase on your own terms

If you are asked a question which includes a term with which you are unfamiliar, it is better to ask for clarification than to risk making an absolute fool of yourself. However, occasionally you may be presented with a question featuring an ‘elastic’ term, and you can use this to your advantage. For instance, suppose you have a job interview in which you are asked to describe the last time you ‘failed’ or ‘made a mistake’ at work, and what you did about it. This can seem like a tricky question. However, you can take it upon yourself to define ‘failed.’ Rather than talk about the time you failed to meet an important deadline, you can elect to describe the time you ‘failed to implement a good work-life balance’ and overworked yourself for the good of the company instead.

3. Remember that your attitude is sometimes just as important as the actual words you use

This is especially useful to remember when it comes to job interviews. Yes, many job interview questions are designed to test how much you actually know about your area of expertise, or how well you will fit into the role. However, reasonable interviewers will not expect you to know the answer to every question imaginable. In fact, sometimes the way you approach the question and your general attitude can count for plenty. If you don’t know the answer, a spirited attempt and frank admission that you don’t have a ready answer will go much further in impressing an interviewer than a nervous, half-hearted response. For example, suppose you are asked how you would envisage working with the Advertising Department if you were given the role of salesperson with a new company. You may not have a clue about what you would do in reality, but talking with enthusiasm about how much you would welcome the challenge to gain new experience in cross-department working will win you some points!

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4. Respond to provocative questions like a pro

Occasionally you may be unlucky enough to be asked inappropriate questions such as, ‘Are you thinking of taking time out the workplace to have children in the near-future?’ It can be hard to know how to respond to such queries. However, assuming you still really want the job, a sensible approach in such a situation is to react in a short, assertive manner (‘No, I am not’) and re-direct their attention towards another topic. For instance, to continue with the above example, your answer could go as follows – ‘No, I am not, as I am determined to use my extensive experience in this field to further my skills in areas X, Y and Z.’

5. Get into the habit of speaking in a measured tone and leaving slight pauses

Sometimes, just a few extra seconds can make all the difference between an acceptable and unacceptable answer. When someone asks you a hard question, look them in the eyes, and allow yourself a brief pause to collect your thoughts. If nothing else, this will make you appear more confident and makes the other party more likely to formulate an image of you as being in control and knowledgeable.

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6. Answer a question with a question

Turning the tables on your questioner can help open up the discussion and sometimes even prevent them pursuing an answer to the original question in the first place. For instance, suppose your child asks you whether you and your spouse are getting divorced. This could be awkward or uncertain territory. By answering a question with a question, you can divert their attention long enough to either buy yourself some time or distract them completely. Asking them questions such as, ‘Why do you ask that?’ can work well in this case.

7. Sharpen your questioner’s focus

If you feel as though your answer to someone’s question isn’t quite all they were hoping for, a good strategy can be to end your answer with a statement or fact that encourages them to ask you follow-up questions that you can answer more readily. For instance, suppose you are asked in a job interview why you are leaving your previous role with another company. Ending your response with ‘…and I have heard many good things about the upcoming sales figures of your company this quarter, and wanted to move to a more prestigious organization’ provides a positive note upon which to move to the next question.

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Whatever the question, remember to always end with a positive statement if possible, preferably one that underlines your great attitude towards the topic at hand, or your expertise. Keep your breathing steady, try and remain smiling, and remember not to beat yourself up if you don’t get it right first time, every time. Like everything else in life, answering difficult questions is a skill that must be practiced.

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Jay Hill

Jay writes about communication and happiness on Lifehack.

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Last Updated on September 18, 2020

13 Helping Points When Things Don’t Go Your Way

13 Helping Points When Things Don’t Go Your Way

For the original article by Celestine: 13 Helping Points When Things Don’t Go Your Way

“We all have problems. The way we solve them is what makes us different.” ~Unknown

“It’s not stress that kills us, it is our reaction to it.” – Hans Selye

Have you ever experienced moments when things just don’t go your way? For example, losing your keys, accidentally spilling your drink, waking up late, missing your buses/trains, forgetting to bring your things, and so on?

You’re not alone. All of us, myself included, experience times when things don’t go as we expect.

Here is my guide on how to deal with daily setbacks.

1. Take a step back and evaluate

When something bad happens, take a step back and evaluate the situation. Some questions to ask yourself:

  1. What is the problem?
  2. Are you the only person facing this problem in the world today?
  3. How does this problem look like at an individual level? A national level? On a global scale?
  4. What’s the worst possible thing that can happen to you as a result of this?
  5. How is it going to impact your life in the next 1 year? 5 years? 10 years?

Doing this exercise is not to undermine the problem or disclaiming responsibility, but to consider different perspectives, so you can adopt the best approach for it. Most problems we encounter daily may seem like huge issues when they crop up, but most, if not all, don’t have much impact in our life beyond that day.

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2. Vent if you have to, but don’t linger on the problem

If you feel very frustrated and need to let off some steam, go ahead and do that. Talk to a friend, complain, crib about it, or scream at the top of your lungs if it makes you happy.

At the same time, don’t get caught up with venting. While venting may temporarily relieve yourself, it’s not going to solve the problem ultimately. You don’t want to be an energy vampire.

Vent if there’s a need to, but do it for 15 to 20 minutes. Then move on.

3. Realize there are others out there facing this too

Even though the situation may be frustrating, you’re not alone. Remember there are almost 7 billion people in the world today, and chances are that other people have faced the same thing before too. Knowing it’s not just you helps you to get out of a self-victimizing mindset.

4. Process your thoughts/emotions

Process your thoughts/emotions with any of the four methods:

  1. Journal. Write your unhappiness in a private diary or in your blog. It doesn’t have to be formal at all – it can be a brain dump on rough paper or new word document. Delete after you are done.
  2. Audio taping. Record yourself as you talk out what’s on your mind. Tools include tape recorder, your PC (Audacity is a freeware for recording/editing audio) and your mobile (most mobiles today have audio recording functions). You can even use your voice mail for this. Just talking helps you to gain awareness of your emotions. After recording, play back and listen to what you said. You might find it quite revealing.
  3. Meditation. At its simplest form, meditation is just sitting/lying still and observing your reality as it is – including your thoughts and emotions. Some think that it involves some complex mambo-jumbo, but it doesn’t.
  4. Talking to someone. Talking about it with someone helps you work through the issue. It also gets you an alternate viewpoint and consider it from a different angle.

5. Acknowledge your thoughts

Don’t resist your thoughts, but acknowledge them. This includes both positive and negative thoughts.

By acknowledging, I mean recognizing these thoughts exist. So if say, you have a thought that says, “Wow, I’m so stupid!”, acknowledge that. If you have a thought that says, “I can’t believe this is happening to me again”, acknowledge that as well.

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Know that acknowledging the thoughts doesn’t mean you agree with them. It’s simply recognizing the existence of said thoughts so that you can stop resisting yourself and focus on the situation on hand.

6. Give yourself a break

If you’re very stressed out by the situation, and the problem is not time sensitive, then give yourself a break. Take a walk, listen to some music, watch a movie, or get some sleep. When you’re done, you should feel a lot more revitalized to deal with the situation.

7. Uncover what you’re really upset about

A lot of times, the anger we feel isn’t about the world. You may start off feeling angry at someone or something, but at the depth of it, it’s anger toward yourself.

Uncover the root of your anger. I have written a five part anger management series on how to permanently overcome anger.

After that, ask yourself: How can you improve the situation? Go to Step #9, where you define your actionable steps. Our anger comes from not having control on the situation. Sitting there and feeling infuriated is not going to change the situation. The more action we take, the more we will regain control over the situation, the better we will feel.

8. See this as an obstacle to be overcome

As Helen Keller once said,

“Character cannot be developed in ease and quiet. Only through experiences of trial and suffering can the soul be strengthened, vision cleared, ambition inspired and success achieved.”

Whatever you’re facing right now, see it as an obstacle to be overcome. In every worthy endeavor, there’ll always be countless obstacles that emerge along the way. These obstacles are what separate the people who make it, and those who don’t. If you’re able to push through and overcome them, you’ll emerge a stronger person than before. It’ll be harder for anything to get you down in the future.

9. Analyze the situation – Focus on actionable steps

In every setback, there are going to be things that can’t be reversed since they have already occurred. You want to focus on things that can still be changed (salvageable) vs. things that have already happened and can’t be changed. The only time the situation changes is when you take steps to improve it. Rather than cry over spilt milk, work through your situation:

  1. What’s the situation?
  2. What’s stressing you about this situation?
  3. What are the next steps that’ll help you resolve them?
  4. Take action on your next steps!

After you have identified your next steps, act on them. The key here is to focus on the actionable steps, not the inactionable steps. It’s about regaining control over the situation through direct action.

10. Identify how it occurred (so it won’t occur again next time)

A lot of times we react to our problems. The problem occurs, and we try to make the best out of what has happened within the context. While developing a healthy coping mechanism is important (which is what the other helping points are on), it’s also equally important, if not more, to understand how the problem arose. This way, you can work on preventing it from taking place next time, vs. dealing reactively with it.

Most of us probably think the problem is outside of our control, but reality is most of the times it’s fully preventable. It’s just a matter of how much responsibility you take over the problem.

For example, for someone who can’t get a cab for work in the morning, he/she may see the problem as a lack of cabs in the country, or bad luck. However, if you trace to the root of the problem, it’s probably more to do with (a) Having unrealistic expectations of the length of time to get a cab. He/she should budget more time for waiting for a cab next time. (b) Oversleeping, because he/she was too tired from working late the previous day. He/she should allocate enough time for rest next time. He/she should also pick up better time management skills, so as to finish work in lesser time.

11. Realize the situation can be a lot worse

No matter how bad the situation is, it can always be much worse. A plus point vs. negative point analysis will help you realize that.

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12. Do your best, but don’t kill yourself over it

No matter how bad your situation may seem, do your best, but don’t kill yourself over it. Life is too beautiful to worry so much over daily issues. Take a step back (#1), give yourself a break if you need to (#6), and do what you can within your means (#9). Everything else will unfold accordingly. Worrying too much about the outcome isn’t going to change things or make your life any better.

13. Pick out the learning points from the encounter

There’s something to learn from every encounter. What have you learned from this situation? What lessons have you taken away?

After you identify your learning points, think about how you’re going to apply them moving forward. With this, you’ve clearly gained something from this encounter. You’ve walked away a stronger, wiser, better person, with more life lessons to draw from in the future.

Get the manifesto version of this article: [Manifesto] What To Do When Things Don’t Go Your Way

Featured photo credit: Alice Donovan Rouse via unsplash.com

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