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5 Things I Wish I knew As A University Student

5 Things I Wish I knew As A University Student

In school, you are taught that studying and getting good grades are your raison d’etre (the reason you exist), so when I went to university, I took that along with me. There I was, spending thousands of (my parents’) dollars and many years (more than a decade) thinking the same way as I did when I was 12 years old, “If it worked in school, it’ll work here.” Boy, was I wrong!. When you think that way as a university student, you’re totally missing out on almost everything that a university education can offer you.

Here are five things that I wish I knew when I was a student. I guarantee, these tips will completely change your experience as a student.

1. Know that knowledge is NOT what you’re in university for.

Is there something you’d like to know? Wouldn’t it be cool if you could know it in five seconds? Back in the day, it could take you years to find out these answers, but since we live in the information age (even that’s such an outdated term), all you have to do is Google it! Even though profs can go on and on about how they hate Wikipedia, its credibility has surged in the last few years. It is such a great tool to quickly get a lot of (mostly) good info. You might be thinking that you’re in university to learn and to acquire knowledge. You’re right about the “learning” part, but wrong about the “knowledge” part.

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Universities don’t hold the keys to knowledge anymore, like they used to only a couple decades ago. However, learning how to learn, reason, analyze, solve problems, and think is really why you’re there. By rubbing shoulders with your professors who are experts in their subjects, you’re getting something far more valuable – a front row seat into their minds! That’s why you’re sitting hours and hours in front of these people, despite the fact that (as some of you have realized) you can get all the knowledge they’re spewing out of their mouths by just going to the library and buying yourself a good textbook. Learning the mindsets of the experts is the gold you mine in university.

2. Your career has already started.

Opps! The vast majority of students have no idea that this is the case. That’s why they’re wasting so much time doing unproductive and sometimes destructive things. Instead of strategically making use of their time, they think what they do in university will stay with them when they graduate. This is a tragic mistake. What if you took your time in university seriously? What if you understood that your career and future were being immensely affected by your actions as a student today?

Look around your class. Someone there might be a potential partner for a great company, or your future boss who you’ve kept ignoring, or a key contact that will land you the job of your dreams. Here’s a story I love to help emphasize this point. There once was a guy who dropped out of Harvard when he was 19 to start a company with his friend. There they were, at the world’s best university, thinking, “Wow, we’re so lucky to be here” Next thing you know, they just left it all behind. I mean, couldn’t they have waited two more years! Nah. That guy was Microsoft’s Bill Gates. These guys understood that their career was already in play way before they got that official looking piece of paper (a.k.a. a degree). The believed in themselves so much they didn’t even bother waiting to finish school. That’s what I call seriously thinking outside the box.

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3. Don’t follow the crowd.

Just because you’re in a “program” doesn’t mean you have to behave like a programmed robot. I’ve seen so many students miss out by taking the path everyone else is taking. Be bold enough to be different. Choose your courses by what you like and not what you think might be easier. Dare to take on courses (and professors) that others might run away from.

As a Biology student, I took courses in geology, linguistics, archaeology, and philosophy that had no direct relevance to my so-called premedical program. However, these classes took my university experience to a completely different level. Therefore, choose the road less-traveled in university, even if it seems difficult. You will learn far more valuable things than those who take the congested highways of the program.

4. Engage, engage, engage!

Most students are on automatic pilot in university. They’re focused on the A — the grade and the degree. If they don’t stick to their books, they’ll waste their time elsewhere. Shake yourself out of this habit and decide to be involved in all aspects of university life. Meet your professors outside of class to chat with them, seek career advice, and ask questions.

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Be social and stop telling yourself that you’re not social if you are. Instead, decide to meet new people and cultivate positive friendships. Become an active member in one or two student clubs that share a passion of yours or reach out to the community with valuable services. Most people aren’t intentional (autopilot mode) because it is hard work, but once it becomes a habit it’s as easy as breathing. You’ll dramatically prepare yourself for the real world that awaits you outside. As I said before, expanding your network of contacts is a crucial asset that you should begin working on in university.

5. Pick the right major… even if it means changing the one you’re in now.

I’m a biology professor who is utterly astounded at how half of my students don’t belong here. “Hey, why are you doing biology?” “Uhhh… I dunno. I kinda sucked at math and well… biology is cool!” Meanwhile, I’m screaming inside! “Look, if you like biology, go buy a nice biology textbook and read it in your spare time.” Don’t get me wrong, they can be excellent students, but they lack direction and find themselves where they are by default. They have only a vague notion of the value that the degrees they’re working so hard for actually provide.

You need to ask yourself why you’re doing what you’re doing. The answer to that question has to be razor sharp at all times. What do most students do when they’re about to choose a major? They’ll think about what subjects they were good at in high school and choose the corresponding majors in university. This approach is totally silly (not to say stupid) because contrary to what you may think about yourself, you can be good at anything you want. Alternately, they may have an image of the profession they aim to have one day and because of that image, they’ll pursue the major that leads to it. Most of the time that image was formed on haphazard encounters that give you a very different picture than reality.

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The real question isn’t what I like or not, or whether being a doctor looks better than being an engineer; the real question is: Where do I want to be in 10 years and how can this major help me get there?

That’s why you need to do quality research. What is a degree in your major worth? What kind of jobs will be available to you? Is this a growing or shrinking market? For example, when I graduate will I most probably find a job, or will I be just another fish in an ocean that’s already too crowded with sea food? How do professionals in the career you want to have feel about themselves? Are they rich, but too miserable to enjoy it because they work 100 hours a week?

You need to ask yourself these questions and many more just like them. Do your research — then do even more research. Don’t worry if you’ve already missed the boat in the wrong major. Go back and change it. You’ll thank me for it later!

Featured photo credit: Charlie Foster via unsplash.com

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

    Reference

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