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12 Things Emotionally Intelligent People Don’t Do

12 Things Emotionally Intelligent People Don’t Do

One of the most important skills for being successful in life at work and at home, is not just being intelligent (meaning having a high IQ) but also being emotionally intelligent (EQ), which is the ability to understand, manage, and monitor your emotions constructively. We have all met people that seem to have the innate ability to stay calm and to be emotionally mature.

So what is the difference between someone who is emotionally intelligent and someone who is not? Here are 12 things that emotionally intelligent people don’t do, ever:

1.They don’t have temper tantrums.

They don’t do this because they have control over their emotions, and they know that when they have a temper tantrum, the people around them will shut down. They have learned it is more effective to stay calm and logical in order to communicate. When their flight is cancelled or delayed at the airport, they remain calm and try to work with the airline agent to find a solution. Because they are perceived as nice, the airline people want to help them.

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2. They don’t behave insensitively.

Emotionally intelligent people are keenly aware of other people’s emotions and feelings. Because of this awareness, they make sure to be sensitive to how other people are feeling. When in a store, they may say to the cashier “how is your day going?” They show true concern about other human beings and how their approach to interactions affects others. This can also be described as empathy, which is putting yourself in someone else’s shoes.

3. They don’t have drama in their life.

They are not involved in gossip, or in constantly getting caught up in conflicts with friends, family and coworkers. They do not enjoy talking negatively about others, and generally avoid it. When they meet a person who has a lot of drama in their life, they generally tend to not make friends with them and avoid associating with them.They know that people who are overly dramatic can be an emotional drain on their life.

4. They don’t blame others for their problems.

People who are emotionally intelligent don’t blame other people for their problems. They would rather take ownership and responsibility for their own lives. They never say phrases like “well, it’s not our fault, it’s the marketing department’s fault.” They don’t make excuses and point fingers at other people. They take ownership. They don’t say “well, I could be doing better if it wasn’t for the stupid _________.” (fill in one of the following: government/company/customers/traffic/products/person).

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5. They don’t say “I can’t help it – I’m just wired that way.”

They say instead, “I realize I got upset about the situation and I shouldn’t have. I’m working on having better control of my emotional responses, because I realize my behavior currently is not helping me.” Unlike people who have road rage, the emotionally intelligent person has “road calm” and maintains their ability to stay calm while driving because they realize it is a complete waste of time to get upset about things that they cannot control. What is the point?

6. They don’t guess why someone is upset or angry.

When faced with someone they think is upset, people who are emotionally unintelligent automatically think that the person is angry or upset with them, and don’t ask the person why they are upset. Emotionally intelligent people ask questions and often find that the other person is not upset at them, but that something else happened that morning on their way to work etc. Emotionally intelligent people don’t assume that they are the source of someone’s anger, but make an effort to determine what is going on.

7. They don’t ignore the situations make them upset.

People who are not emotionally intelligent, often get upset, but when you ask them why they don’t really know. People with emotional intelligence have taken a good look at their emotions and understand exactly the circumstances or situations that are emotional triggers for them and know how to handle them when they happen. Then when they experience a circumstance which is an emotional trigger, they don’t experience an unpleasant surprise. They also have a better response in mind that they’ve developed in advance.

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8. They don’t have friends who are emotionally unintelligent.

People who are emotionally intelligent realize the quality of their life is in direct correlation to the quality of the people that they associate with. One of their criteria for who they associate with is someone who is emotionally intelligent. This by default also means they’re probably a more optimistic and proactive person. If someone is emotionally unintelligent, they decide not to maintain the friendship with that person, because they know they may drag them down with them into an emotional abyss.

9. They don’t avoid topics because they are uncomfortable or difficult.

Unemotionally intelligent people will avoid a topic when it comes up because it is difficult or uncomfortable to discuss. They will say “let’s talk about that later.” Emotionally intelligent people realize it is much better to address the topic sooner rather than later, because situations don’t get better, they get worse unless they are addressed. Besides, it feels better to address things that are difficult sooner and get them out of the way.

10. They don’t ignore the importance of being sensitive when discussing sensitive topics

People who lack emotional intelligence do not know what to say when sensitive topics arise, and don’t know how to address sensitive situations. For example if someone mentions that one of their relatives is critically ill and in the hospital, they will say something inappropriate and something that is not comforting. Someone with emotional intelligence knows how to be sensitive and say the right thing in these circumstances.

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11. They don’t avoid asking themselves how they are feeling.

People who lack emotional intelligence often don’t ask other people how they are feeling, and they almost never ask themselves how they are feeling. People with emotional intelligence are constantly monitoring their own feelings, and thinking about how they feel about each circumstance. The way they do that is by asking themselves internally how they are feeling at that particular time. This self-monitoring creates more self-awareness about their true feelings throughout the day.

12. They don’t ignore the importance of body language

People with emotional intelligence are always monitoring their own body language to see how their body is reacting to life around them. If they are driving to work each morning feeling very tense, they think about what it means and if they are in the right job or right career. Body language is a great litmus test to learn more about how they are really feeling.

As Daniel Goleman once said, “Emotional self-control– delaying gratification and stifling impulsiveness- underlies accomplishment of every sort.”

Featured photo credit: Alone with his thoughts/ Viktor Hanacek via viktorhanacek.com

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Last Updated on December 2, 2018

7 Public Speaking Techniques To Help Connect With Your Audience

7 Public Speaking Techniques To Help Connect With Your Audience

When giving a presentation or speech, you have to engage your audience effectively in order to truly get your point across. Unlike a written editorial or newsletter, your speech is fleeting; once you’ve said everything you set out to say, you don’t get a second chance to have your voice heard in that specific arena.

You need to make sure your audience hangs on to every word you say, from your introduction to your wrap-up. You can do so by:

1. Connecting them with each other

Picture your typical rock concert. What’s the first thing the singer says to the crowd after jumping out on stage? “Hello (insert city name here)!” Just acknowledging that he’s coherent enough to know where he is is enough for the audience to go wild and get into the show.

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It makes each individual feel as if they’re a part of something bigger. The same goes for any public speaking event. When an audience hears, “You’re all here because you care deeply about wildlife preservation,” it gives them a sense that they’re not just there to listen, but they’re there to connect with the like-minded people all around them.

2. Connect with their emotions

Speakers always try to get their audience emotionally involved in whatever topic they’re discussing. There are a variety of ways in which to do this, such as using statistics, stories, pictures or videos that really show the importance of the topic at hand.

For example, showing pictures of the aftermath of an accident related to drunk driving will certainly send a specific message to an audience of teenagers and young adults. While doing so might be emotionally nerve-racking to the crowd, it may be necessary to get your point across and engage them fully.

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3. Keep going back to the beginning

Revisit your theme throughout your presentation. Although you should give your audience the credit they deserve and know that they can follow along, linking back to your initial thesis can act as a subconscious reminder of why what you’re currently telling them is important.

On the other hand, if you simply mention your theme or the point of your speech at the beginning and never mention it again, it gives your audience the impression that it’s not really that important.

4. Link to your audience’s motivation

After you’ve acknowledged your audience’s common interests in being present, discuss their motivation for being there. Be specific. Using the previous example, if your audience clearly cares about wildlife preservation, discuss what can be done to help save endangered species’ from extinction.

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Don’t just give them cold, hard facts; use the facts to make a point that they can use to better themselves or the world in some way.

5. Entertain them

While not all speeches or presentations are meant to be entertaining in a comedic way, audiences will become thoroughly engaged in anecdotes that relate to the overall theme of the speech. We discussed appealing to emotions, and that’s exactly what a speaker sets out to do when he tells a story from his past or that of a well-known historical figure.

Speakers usually tell more than one story in order to show that the first one they told isn’t simply an anomaly, and that whatever outcome they’re attempting to prove will consistently reoccur, given certain circumstances.

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6. Appeal to loyalty

Just like the musician mentioning the town he’s playing in will get the audience ready to rock, speakers need to appeal to their audience’s loyalty to their country, company, product or cause. Show them how important it is that they’re present and listening to your speech by making your words hit home to each individual.

In doing so, the members of your audience will feel as if you’re speaking directly to them while you’re addressing the entire crowd.

7. Tell them the benefits of the presentation

Early on in your presentation, you should tell your audience exactly what they’ll learn, and exactly how they’ll learn it. Don’t expect them to listen if they don’t have clear-cut information to listen for. On the other hand, if they know what to listen for, they’ll be more apt to stay engaged throughout your entire presentation so they don’t miss anything.

Featured photo credit: Flickr via farm4.staticflickr.com

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