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If You Want To Shine At Work, Do These 5 Things

If You Want To Shine At Work, Do These 5 Things

Do you want to have a career you love?

The people who have the most successful, happiest careers are the ones who are truly superstars at what they do. They invest in things that matter and focus energy on becoming the best. So how can you be someone who doesn’t just show up and get the work done, but who shines and excels while doing it?

Standing out in the work environment is difficult, especially if you work on a big team or at a company where excellence is the norm. To help you become a career superstar, take a look through a list of our top five lessons to help you shine as a leader and make the most out of your career.

1. Write down your goals

Accomplishing your goals is similar to planning a trip: once you decide where you want to go, you have to plan how you’re going to get there, your time frame, and which steps you need to take along the way to reach your destination if you want to actually arrive there. Having goals is important for staying focused in the long run, since just showing up for the daily grind isn’t enough to help you take big career leaps.

Everyone shows up. You have to plan if you want to do more: you need to know what you want to accomplish and what steps you’ll need to get there. When goal setting, think in terms of three different time frames: what do you want to accomplish in the short-term (6 months – 1 year), the intermediate-term (3 – 5 years), and long-term (12 – 15 years).

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This can be extremely daunting, but short-term goals help build toward long-term goals. Do you want to own your own software company? Well, if you aren’t able to start that company today, figure out what is standing in your way and make a plan to knock down those hurdles before you start your business, or you risk letting the years go by and nothing happening.

“The best way to predict the future is to invent it.” – Alan Kay

Putting your plans on a concrete time frame will help you stay on track so you don’t put your big goals and dreams on the back burner when life, work and other responsibilities get in the way. Prioritize your goals to make them happen.

Schedule time each week to work specifically towards accomplishing your goal and set aside an additional 15 minutes each week to monitor your progress, investigate next steps, and correct the course.

2. Ask for feedback

As the saying goes, we are often hardest on ourselves. At work, superstars tend to push themselves to be better at everything (which is a good thing), but sometimes it’s hard to know exactly what you need to do to improve yourself and truly be amazing at your job. After all, you only have one perspective. That’s where asking for feedback comes in.

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When you invite feedback, you make it possible for yourself to truly become great. By getting outside opinions on your work, you are suddenly able to improve more quickly than if you are relying solely on your own evaluations. Other people have different perspectives, values and insights to share — by inviting as many of them as possible, you provide yourself a wealth of knowledge to make yourself even better.

If you’re just starting out asking for feedback, a great place to start is with your boss, since he or she has the closest understanding of what success in your role looks like. Not only will getting feedback from your boss help you do more of the work that matters more successfully, but increased communication and face-time is valuable for building trust and rapport that helps to make you stand out on your team.

When asking for feedback, there are important factors to keep in mind. Most importantly, don’t get defensive. Even if you disagree with the feedback, rather than arguing, ask for an example of the negative behavior and get more context so you can understand his or her perspective. (Even if you don’t end up using the feedback, this can be valuable for understanding what matters to this person so you can work better with him or her in the future.)

The next important factor to asking for feedback is to try what’s recommended. Feedback can’t help if you don’t do anything with it. You may later decide you don’t like the new method, but trying it shows you are open to critique and doing things a new way if it’s better.

3. Handle bad situations like a leader

Not every day at work is great, and as a leader, sometimes it’s your job to tell everyone when there’s bad news. Whether it’s a negative performance review or announcing a cancelled project, here are important tips for delivering bad news effectively.

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Deliver the news in person to show you care and so you can respond to the employee or team’s reaction in an appropriate and timely manner. If an employee isn’t performing, tell him or her immediately, rather than waiting until the only option left is firing the person. Give him or her the benefit of the doubt, listen to his or her concerns, and be open to emotion — remember you’ve had time to process your feelings, but this bad news is brand new to the other person.

Also, be straightforward and tell people exactly what is going wrong, so they know what they need to do to make changes and how success or failure will be measured.

Lastly, follow up – give your employee or team a reasonable amount of time to make the changes requested and then check in with them again to show you are aware of their progress. Ask questions, and make it clear you’re there to help. You want to always be an ally, even in a tough situation, since positive relationships are much harder to rebuild than a cancelled project or rough quarter.

4. Banish multitasking

Multitask is a misnomer – what we actually do is task-switch, and it’s no good. Humans can only do one cognitive task at a time, so “multitasking” is just about the worst mechanism for being efficient. Studies show task-switching can cost a person as much as 40% of productive time.

Instead of switching back and forth between projects, try following the OHIO principle: Only Handle It Once. This means if you start something, finish it before moving on to your next task. A great way to stick to the OHIO principle is to schedule blocks of time for you to check emails, respond to messages, check voice mails, or any other necessary tasks that pose distractions during the day. This way, instead of stopping everything to respond to an email every time you get a desktop notification (and incurring the extra time to find your place again in your work, try to remember what you were doing, etc.) you only check three times a day.

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If necessary, you can prevent distracting emails, texts, phone calls or websites that tempt you to task-switch. Turn off desktop notifications, put your phone on silent (and in a drawer, so it’s out of sight), and use applications that help you block distracting websites, like the SelfControl App for Mac users, or Cold Turkey if you run Windows.

5. Get to know your team

No matter how much you prefer to work alone, or how much of a genius you are, we all need other people to help us succeed. It’s not practical to do everything yourself, and it is simply true that opportunities come from other people — they don’t appear out of thin air. Authentic relationships are necessary for success, so instead of trying to build a relationship when you need something, start building those relationships now.

All it takes is an hour of your time: every week, take a peer or someone in your department out to coffee. Let them know it’s your treat and all you want to do is get together and chat. Ask them about their background, their goals, their career trajectory… become invested in who they are. When you get to know your work community, you will understand their personalities and work habits, and the better you’ll be able to work together.

On top of that, you’ll be investing in trust and good communication with the people who have the closest and biggest impact on your career success. The stronger your team relationships, the better the overall performance and the more successful you all become.

These five tips are simple, effective and help improve your career success trajectory, so there’s no time to waste – pick a tip to try out this week, get started, and watch yourself transform into a career superstar!

Featured photo credit: 136:365 – I’s Kaptain Cookiedough!!/Nomadic Lass via flickr.com

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Published on August 4, 2020

36 Important Resume Skills (For All Types of Jobs)

36 Important Resume Skills (For All Types of Jobs)

Most jobs require specialized skills. At the same time, there are a lot of resume skills that apply across the board.

If you’re on the hunt for a new job, give your resume a refresh. Employers want to know: Can you communicate effectively? Are you easy to get along with? Can you manage your time effectively?

Remember, you may not get a second look. Use your resume to make a great first impression.

Holistic ability is what employers want to see when hiring. These resume skills can make you a top pick regardless of what role you’re applying for.

Communication

Being properly understood is critical. On any team, you must be able to relay and interpret messages with speed and precision. How you describe yourself, the concision of your phrasings, and the layout of your resume are great ways to showcase these skills.

1. Writing

Whether it’s emails or official documents, writing skills are essential for candidates in any industry. Clear, concise phrasings minimize misunderstandings and save the recipient time. This is probably one of the most important resume skills.

2. Verbal Communication

Speaking clearly and eloquently is one of the first things a hiring manager will note in an interview. Communicating over the phone is commonplace in business. Outline this skill on your resume, and they’ll invite you in to listen for themselves. This is easily one of the most important resume skills in most industries.

3. Presentation

Sales pitches and company meetings may include presentations, which require special communication skills. Being able to spearhead and properly carry out a presentation shows organization and resolve.

4. Multilingualism

Knowing more than one language can open doors for you and the business you represent.[1] Being able to speak another language allows your company to serve a whole new demographic.

5. Reading Comprehension

At any job, employee handbooks, company newsletters, and emails will come your way. Being able to decipher them quickly and effectively is an important resume skill. This goes hand in hand with having excellent writing skills.

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Tech Savvy

Technology is evolving rapidly, especially in the business world. Be sure to mention the technologies you’re familiar with on your resume, even if you don’t expect to use them daily.

6. Social Media

Almost everyone has some form of social media these days. Companies use platforms like LinkedIn and Facebook to reach new audiences, provide customer service, and build brand loyalty.

7. Operating Systems

Can you use a Mac? What about a PC? Most jobs today require the use of a computer. Prior experience navigating common operating systems will help you acclimate much more quickly. This has become an important resume skill ever since the start of the information age.

8. Microsoft Office

Of all the software in the world, Microsoft’s Office suite might be the most popular. Word, Excel, Powerpoint, and Outlook are widely used in the business world. Having this as part of your resume skills is very helpful especially in certain industries.

9. Job-Specific Programs

Did you get the hang of HubSpot in your last role? Is Slack something you’ve mastered? Be sure to mention them on your list of resume skills. These demonstrate that you can pick up new tools quickly.

Interpersonal Skills

Despite the rise in technology, businesses are run by people. Working with and for people means you need to be able to handle yourself with poise in different social settings. Highlight roles and situations on your resume that involved tricky conversations.

10. Customer Service

No company can succeed without its customers. Being able to treat customers with respect and attention is an absolute must for any applicant. Specific industries regard this as the most important resume skill their prospective employees should have.

11. Active Listening

Listening is an underrated skill, especially for leaders.[2] If you can’t listen to other people, you’ll struggle to work as part of a team.

12. Sense of Humor

You might wonder why having a sense of humor is a part of your resume skills. Humor is important for building rapport, but getting it right in the workplace can be tough. Everyone loves someone who is entertaining and can lighten the mood. On the other hand, people are turned off by immaturity and inappropriate jokes.

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13. Conflict Resolution

A customer stomps up to your desk and starts yelling about a problem he or she is having – how do you handle this situation? The right approach is to work to resolve the situation, not to escalate or avoid it.

Teamwork

One of the best parts of any job is the bonds you build with your co-workers. Fostering healthy relationships can make the workspace more enjoyable for everyone.

14. Collaboration

Whatever your line of work, chances are good that you’ll be working with others. Being able to collaborate effectively with them is critical if the whole team is to hit its goals. You can use various apps and tools available to help you collaborate with your team.

15. Leadership

Even if the title of the job you’re applying to isn’t “manager” or “executive,” there will still be moments when it’s your turn to lead. Prove that you’re up to the challenge, and you’ll be looked at as a long-term asset. Listing this as one of your resume skills is certainly an eye-catcher for most.

16. Reliability

Work isn’t always easy or fun. You have to be willing to pull your weight, even when times are hard. Otherwise, your co-workers won’t feel as if they can count on you. Reliability is important in maintaining the cohesion of a team. You should let people know that they can rely on you.

17. Transparency

To work as a team, members must be willing to share information with each other. Are you willing to own up to your mistakes, share your challenges, and accept consequences like an adult? Let them know that you’re transparent and reliable.

Personal Traits

Your resume is about selling yourself, not just your education and work history. The good news is, your “soft” skills are a great opportunity to differentiate yourself. Use bullets beneath your past experiences to prove you have them.

18. Adaptability

In any role, you’ll need to adjust to new procedures, rules, and work environments. Remember, these are always subject to change. Being able to adapt ensures every transition goes smoothly.

19. Proactivity

An autonomous employee can get work done without being instructed every step of the way. Orientation is one thing; taking on challenges of your own accord is another. Being proactive is an essential resume skill, especially if you’re eyeing for managerial roles in the future.

20. Problem-Solving

When problems arise, can you come up with appropriate solutions? Being able to address your own problems makes your manager’s life easier and minimizes micro-management. Problem-solving is an important yet often overlooked resume skill.

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21. Creativity

Can you think outside of the box? Even roles that aren’t “creative,” strictly speaking, require creative thinking. Creativity also helps in your ability to solve problems.

22. Organization

Staying organized makes you more efficient and reduces the risk of mistakes. Organization skills make life easier not just for you, but also for other members of your team. This makes it an important skill to put in your list of resume skills.

23. Work Ethic

Every company wants hard workers on its team. You’re applying for employment after all, not a place to lounge around. Putting this on your list of resume skills is just as important as actually exhibiting it in the workplace once you’re hired.

24. Stress Management

How well do you work under stress? If you’ll be required to meet tight deadlines, you’ll have to prove you can handle the heat.

25. Attention Management

Whether you’re developing a partnership or writing a blog post, attention to detail makes all the difference. People who sweat the details do better work and tend to spot problems before they arise. Use Maura Thomas’s 4 Quadrants of Attention Management as a guide to managing attention.[3]

26. Time Management

Time is money. The better you are at using company time, the more valuable you’ll be. Show that you can make every second count. Managing your time also means being punctual. No employer wants to deal with a team member who’s constantly tardy. This is commonly included in most people’s resume skills, but not everyone lives up to it.

27. Patience

Things won’t always go your way. Can you calmly work through tough situations? If not, you’ll struggle with everything from sales to customer service to engineering.

28. Gratitude

When things do go your way, are you gracious? Simply being grateful can help you build real relationships.[4] This also helps foster a better team atmosphere.

29. Learning

Employers want to invest in people who are looking to grow. Whether you love to take online courses, read, or experiment with hobbies, make sure you show you’re willing to try new things.

30. Physical Capability

Many job postings have the classic line, “must be able to lift X amount of pounds” or “must be able to stand for X hours per day.” Play up past positions that required you to do physical labor.

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31. Research

How easily can you dig up new details about a concept? Research skills are critical for marketing, business analysis, writing, account management, and more.

32. Money Handling

Being able to count bills quickly and accurately is important at any company with a brick-and-mortar storefront. Integrity and honesty are key when you’re running the cash register or reconciling bank statements.

Commitment

To employers, every new hire represents an investment. Are you worth investing in? Prove it. Employers need to see signs of commitment before they bring you on board.

33. Longevity

Hiring managers love to see long tenures on your resume. This suggests that you’re in it for the long haul, not just passing through for a quick buck.

34. Fidelity

For an employer-employee relationship to work, there has to be trust. Employers tend to find out when someone is hiding side gig or sharing information they shouldn’t be. References from past employers can prove that you’re loyal to companies that hire you.

35. Obedience

You won’t agree with every choice your employer makes. With that said, you have to respect your role as an employee. Obedience is about doing what your leader decides is best, even if you have a different perspective.

36. Flexibility

Life is full of surprises. A month into your new job, your role could change entirely. Flexible people can roll with the punches.

Final Words

Perform a self-audit: Which of these skills will your potential employer want to see? Add them to your resume strategically, and you’ll be that much closer to your dream job.

Tips on How to Create a Great Resume

Featured photo credit: Van Tay Media via unsplash.com

Reference

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