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If You Want To Shine At Work, Do These 5 Things

If You Want To Shine At Work, Do These 5 Things

Do you want to have a career you love?

The people who have the most successful, happiest careers are the ones who are truly superstars at what they do. They invest in things that matter and focus energy on becoming the best. So how can you be someone who doesn’t just show up and get the work done, but who shines and excels while doing it?

Standing out in the work environment is difficult, especially if you work on a big team or at a company where excellence is the norm. To help you become a career superstar, take a look through a list of our top five lessons to help you shine as a leader and make the most out of your career.

1. Write down your goals

Accomplishing your goals is similar to planning a trip: once you decide where you want to go, you have to plan how you’re going to get there, your time frame, and which steps you need to take along the way to reach your destination if you want to actually arrive there. Having goals is important for staying focused in the long run, since just showing up for the daily grind isn’t enough to help you take big career leaps.

Everyone shows up. You have to plan if you want to do more: you need to know what you want to accomplish and what steps you’ll need to get there. When goal setting, think in terms of three different time frames: what do you want to accomplish in the short-term (6 months – 1 year), the intermediate-term (3 – 5 years), and long-term (12 – 15 years).

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This can be extremely daunting, but short-term goals help build toward long-term goals. Do you want to own your own software company? Well, if you aren’t able to start that company today, figure out what is standing in your way and make a plan to knock down those hurdles before you start your business, or you risk letting the years go by and nothing happening.

“The best way to predict the future is to invent it.” – Alan Kay

Putting your plans on a concrete time frame will help you stay on track so you don’t put your big goals and dreams on the back burner when life, work and other responsibilities get in the way. Prioritize your goals to make them happen.

Schedule time each week to work specifically towards accomplishing your goal and set aside an additional 15 minutes each week to monitor your progress, investigate next steps, and correct the course.

2. Ask for feedback

As the saying goes, we are often hardest on ourselves. At work, superstars tend to push themselves to be better at everything (which is a good thing), but sometimes it’s hard to know exactly what you need to do to improve yourself and truly be amazing at your job. After all, you only have one perspective. That’s where asking for feedback comes in.

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When you invite feedback, you make it possible for yourself to truly become great. By getting outside opinions on your work, you are suddenly able to improve more quickly than if you are relying solely on your own evaluations. Other people have different perspectives, values and insights to share — by inviting as many of them as possible, you provide yourself a wealth of knowledge to make yourself even better.

If you’re just starting out asking for feedback, a great place to start is with your boss, since he or she has the closest understanding of what success in your role looks like. Not only will getting feedback from your boss help you do more of the work that matters more successfully, but increased communication and face-time is valuable for building trust and rapport that helps to make you stand out on your team.

When asking for feedback, there are important factors to keep in mind. Most importantly, don’t get defensive. Even if you disagree with the feedback, rather than arguing, ask for an example of the negative behavior and get more context so you can understand his or her perspective. (Even if you don’t end up using the feedback, this can be valuable for understanding what matters to this person so you can work better with him or her in the future.)

The next important factor to asking for feedback is to try what’s recommended. Feedback can’t help if you don’t do anything with it. You may later decide you don’t like the new method, but trying it shows you are open to critique and doing things a new way if it’s better.

3. Handle bad situations like a leader

Not every day at work is great, and as a leader, sometimes it’s your job to tell everyone when there’s bad news. Whether it’s a negative performance review or announcing a cancelled project, here are important tips for delivering bad news effectively.

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Deliver the news in person to show you care and so you can respond to the employee or team’s reaction in an appropriate and timely manner. If an employee isn’t performing, tell him or her immediately, rather than waiting until the only option left is firing the person. Give him or her the benefit of the doubt, listen to his or her concerns, and be open to emotion — remember you’ve had time to process your feelings, but this bad news is brand new to the other person.

Also, be straightforward and tell people exactly what is going wrong, so they know what they need to do to make changes and how success or failure will be measured.

Lastly, follow up – give your employee or team a reasonable amount of time to make the changes requested and then check in with them again to show you are aware of their progress. Ask questions, and make it clear you’re there to help. You want to always be an ally, even in a tough situation, since positive relationships are much harder to rebuild than a cancelled project or rough quarter.

4. Banish multitasking

Multitask is a misnomer – what we actually do is task-switch, and it’s no good. Humans can only do one cognitive task at a time, so “multitasking” is just about the worst mechanism for being efficient. Studies show task-switching can cost a person as much as 40% of productive time.

Instead of switching back and forth between projects, try following the OHIO principle: Only Handle It Once. This means if you start something, finish it before moving on to your next task. A great way to stick to the OHIO principle is to schedule blocks of time for you to check emails, respond to messages, check voice mails, or any other necessary tasks that pose distractions during the day. This way, instead of stopping everything to respond to an email every time you get a desktop notification (and incurring the extra time to find your place again in your work, try to remember what you were doing, etc.) you only check three times a day.

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If necessary, you can prevent distracting emails, texts, phone calls or websites that tempt you to task-switch. Turn off desktop notifications, put your phone on silent (and in a drawer, so it’s out of sight), and use applications that help you block distracting websites, like the SelfControl App for Mac users, or Cold Turkey if you run Windows.

5. Get to know your team

No matter how much you prefer to work alone, or how much of a genius you are, we all need other people to help us succeed. It’s not practical to do everything yourself, and it is simply true that opportunities come from other people — they don’t appear out of thin air. Authentic relationships are necessary for success, so instead of trying to build a relationship when you need something, start building those relationships now.

All it takes is an hour of your time: every week, take a peer or someone in your department out to coffee. Let them know it’s your treat and all you want to do is get together and chat. Ask them about their background, their goals, their career trajectory… become invested in who they are. When you get to know your work community, you will understand their personalities and work habits, and the better you’ll be able to work together.

On top of that, you’ll be investing in trust and good communication with the people who have the closest and biggest impact on your career success. The stronger your team relationships, the better the overall performance and the more successful you all become.

These five tips are simple, effective and help improve your career success trajectory, so there’s no time to waste – pick a tip to try out this week, get started, and watch yourself transform into a career superstar!

Featured photo credit: 136:365 – I’s Kaptain Cookiedough!!/Nomadic Lass via flickr.com

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Make the People Around You Better: How to Give Feedback Like a Boss how to shine at work If You Want To Shine At Work, Do These 5 Things

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Last Updated on May 28, 2020

How to Succeed in Business: 10 Skills Every Entrepreneur Needs

How to Succeed in Business: 10 Skills Every Entrepreneur Needs

Learning how to succeed in business used to be a case of being really good at one skill or area and milking it for all its value. Today, we are fast becoming a “skills economy”[1], driving trends in employment and even the way we approach entrepreneurship.

To succeed in today’s business landscape, business owners and executives need to possess a mix of skills that enable them to stay ahead and adapt to change.

1. Digital Savviness

As the adage goes: “If you’re not online, you don’t exist.” Today’s entrepreneurs need to take to the internet to increase their presence and to remain relevant in an evolving business landscape.

Companies like Amazon, Netflix, Airbnb and more are a testament to the disruptive impact of technology and the new image of what it means to be a skilled, successful professional. Think about today’s Mark Zuckerberg versus a banker from the 90s.

Being able to quickly adapt to new technology, like cloud applications and collaborating remotely across the internet, is fast becoming the expected norm for executives.

For businesses, discoverability on the web is becoming a quick litmus test for credibility. Potential customers and investors bank on the first page of Google to make up half their minds about making further transactions with a business. GE Capital Retail Bank found that 81% of retail shoppers conduct online research before buying[2].

How to Develop This Skill

For a start, begin by hosting your website and reserving all of your brand’s handles across social media platforms. While hiring a web developer might sound like the next step, consider first hosting your company’s site on more user and budget-friendly options like Squarespace, Wix, or WordPress.

From here, you can start on some simple search engine optimization techniques that will increase your discoverability over time. Through keyword research, organic content creation, and external back-links, your site will, eventually, slowly but surely garner more traffic.

Note, however, that an increase in search traffic does not immediately imply an increase in revenue. But it’s a start for delving into customer conversion rates in the future.

2. Financial Forecasting

Let’s face it, many business owners feel that time could be better spent on developing and running the business instead of planning for it financially. However, a financial forecast serves as a roadmap for shaping any kind of business and is not just reserved for the likes of listed companies providing financial guidance to shareholders.

Largely, forecasting and planning your financial goals will give you a clearer idea of resources required and ways to measure success. It can also provide assurance to investors as a testament to the thorough research and planning you have done when included in business plans.

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However, inaccurate forecasts can lead to livid investors and mismanagement of expenses, which could potentially result in financial teething problems. When creating a detailed financial forecast, a rule of thumb is to always start with your expenses.

How to Develop This Skill

Generally, it is easier to calculate and predict your expenses compared to your revenue, so noting down your expenses is a starting point to benchmark how much you might need to generate in sales to turn a profit. It is a good habit to regularly update and evaluate how adjacent your operations are to what you have forecasted.

Building a precise set of growth forecasting will take time, but, remember, you are an investor in your own business. You must have confidence in the validity of your business concept.

3. Video Production Skills

The rise of visual mediums and the dopamine boosts it gives to users has long been researched and proven as providing an unfair advantage to businesses that leverage it[3].

If you’re a heavy user of social platforms like Facebook, LinkedIn, and even YouTube, you’ll know that it’s pretty hard to stop once you get started on a binge-watching session.

In fact, video marketing is seeing a non-stop rise in popularity and effectiveness when used in conjunction with social media to drive traffic and boost conversions[4]. According to research, by 2019, 80% of global Internet consumption will be video content[5]. With video marketing becoming more ubiquitous, businesses that fail to leverage the power of video are almost certain to lose out.

How to Develop This Skill

Some ways to get started with using videos for your business would be:

  • Creating a series of educational videos that cover useful information for your audiences
  • Live videos interacting with your community at large (these can be shot on your smart phone)
  • Using videos on landing pages to boost your customer conversions

4. Benchmarking Personal Goals to Business Performance

As far as you get into achieving endeavours on your business bucket list, it’s important to remember that being an entrepreneur is just one facet of your identity. Don’t forget why you started in the first place.

Ambition usually stems from some lifestyle goals you’ve always wanted for yourself and the people you might be providing for today or in the future. Working 24/7 is a surefire route to burnout and may manifest in an unhealthy interaction between partners and employees as well.

How to Develop This Skill

Money can’t be your only motivation, but look into the positives of how having more financial freedom and time can impact your life. In the short term, involving your interests in your businesses can make everyday tasks feel less like mundane errands. In the long run, your business may also bring you fruitful rewards, including personal fulfilment.

Set realistic income goals to manage expectations for your performance and your company’s revenue, especially during its earlier stages. See how projected growth can align with your personal goals and make adjustments accordingly to maintain a balance between growth and your personal values.

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5. Leveraging Healthy Competition

Some of the best athletes who have spent their careers neck-and-neck with each other have changed the standards in their respective sports. The notion of healthy competition applies to the business world more than it may seem on the surface.

Innovation has always been a key driver in free markets, which were intended to boost economies and provide customers with more choices. Just like the biggest sporting rivals that build on each others’ game, you can use your biggest competitors to hone your strategies.

How to Develop This Skill

Turn a competitive market landscape into an advantageous one by leveraging on long-established systems your business proposes an alternative to. Learn from the mistakes of predecessors once you discover their product or service loopholes.

For example, the Dollar Shave Club’s viral video[6] became a big hit because it hit the right buttons of consumers being tired of purchasing expensive but low quality shavers from incumbent retail giants. Going in second meant they could fill a gap competitors might not even have been aware of.

Apart from lifting off from what could have been your second-mover advantage, solidify your place with your business’ own first-mover advantage — whether you’re tapping into a new geographical region, unexplored market sector, or introducing a business model that proves more viable than others. There’s always room for improvement in business from mature markets to newly emerging ones.

6. Honing Pitches to Investors

Stand out in a broad mix of budding entrepreneurs by mastering the art and science behind a solid investor pitch that can determine the acceleration of growth for your business. Get comfortable talking about your ideas and receiving feedback or questions from peers, partners, and advisors before setting out to make a good impression on potential customers and eventually investors.

The phrase “If you can’t convince them, confuse them,” will certainly never get your business funded, especially in front of seasoned venture capitalists who have seen thousands of startup pitches. You should be able to deliver a quick elevator pitch that summarizes your unique proposition and its market viability for casual meet-ups[7] because you sometimes only have a few minutes to make a good impression and move on to another meeting.

How to Develop This Skill

Develop your investor pitch deck by highlighting your business’ strongest points, which will vary for every funding round. Create your deck with the investors’ interests in mind, balancing technical jargon and buzzwords.

You can also introduce your diverse team of experts, some proven traction, or the current state of the market to demonstrate profitability and the attractiveness of the opportunity to investors.

Ensure each slide flows into the other to develop a persuasive narrative, utilizing consistent and intelligent design principles to support your content.

7. Developing a Strong Brand Identity

In a world of saturated content and numerous emerging businesses that offer similar service lines, developing a unique brand identity will help you cut through the noise and stand out from your competition. From aesthetics to the body of clients you’re associated with, these contribute to how you’re perceived by prospects looking to buy.

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Evaluating your brand identity is linked to identifying your target customers, your business goals, a proposed promised land your solution achieves, and identifying values that are aligned to these components. Brand identity serves as a guide to maintaining consistency and creating an image you want your business to be associated with.

How to Develop This Skill

Efforts to strengthen your brand identity are closely tied to giving marketing strategies a direction. By knowing what makes your target customers tick, their values, ideals, and behavior, you will be able to elevate your business from simply being a service or product to be utilized into a projected brand customers and partners would be happy to identify with.

8. Automating to Your Advantage

The need for efficiency is often the general problem new businesses aim to resolve across all markets and industries. Assure that your proposed solution is more efficient than what’s readily available in the market to instill the need for it.

Efficiency is often achieved nowadays through digitalization and new technologies. While your product or service may not necessarily be the most innovative out there, you can apply the same automation concept across your business’ daily operations.

How to Develop This Skill

Shorten turnaround times and conversion rates by investing in small tools for automation where you deem fit. While it may come out of your pocket in the early stages, evaluate the holistic advantages and benefits of automating certain processes. At our office, we’ve tried using collaborative apps like Workplace by Facebook, Slack, Asana and a few other popular apps to reduce human error and friction.

9. Managing Millennials

Your team plays an integral part in whether your business will accelerate at breakneck speeds or be dragged down by dead weight. Hence, it is imperative to be selective and strategic when choosing your team.

In leaner small business teams, the addition of every new teammate can impact how your organization culture evolves.

Today, learning to manage millennials has become an increasingly sought after skill as well due to the increasing proportion of them in the workforce[8]. Some brand them as strawberries that are easily bruised and others loath their need for “meaning” and wearing t-shirts to work.

How to Develop This Skill

Naturally, there are many misconceptions surrounding millennials, and various businesses would do well to leverage their unique skills.

A couple of ways to manage a millennial team include:

Encourage a Flat Team Structure With Open Communication

Maintain clear professional lines between supervisors and subordinates but keep communication channels open to ensure no negativity festers.

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Offer Constructive Feedback

Baby boomers are well known for their straightforward approach to delivering feedback. Millennials, on the other hand, don’t always take feedback in a form that could be construed as deep criticism.

Being constructive with feedback ensures that we don’t coddle millennial workers but also tell them the things they need to hear.

10. Maintaining a Network of Connectivity

Instead of proposing a business that’s ambitiously and entirely disruptive to the supply or process chain in a respective industry, foster connections with other companies that cater to the same target customers as long as they provide a different service.

By creating partnerships, both you and other businesses thrive simultaneously through creative avenues for customers to utilize your products and services for a holistically improved user experience.

Sole market disruption isn’t always the best strategy to take. Not everybody has the opportunity, bandwidth, or financial capacity to dominate and monopolize a marketplace. See your potential for integration into other businesses and services as a good opportunity for co-collaborative marketing efforts with shared campaigns, split costs, and a strengthened customer database for everyone to tap into.

How to Develop This Skill

Regardless of the stage your business is in, never stop looking for ways to expand your network. Keep in contact with mentors you can look to for valuable industry advice that can help you avoid pitfalls and costly mistakes. Strengthen brand awareness by attending cross-industry events and casual meet-ups to open your business to reinvention and innovation.

As the African proverb goes:

“If you want to go fast, go alone. If you want to go far, go together.”

Collaborating will get you where you want to go quicker and gear you up for further growth.

More Tips on How to Succeed in Business

Featured photo credit: Tyler Franta via unsplash.com

Reference

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