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How You Should Deliver Bad News To The Boss

How You Should Deliver Bad News To The Boss

Nobody likes to present bad news. Delivering bad news to a supervisor or your boss is always a scary situation. Even if you have a very good relationship with your boss, there are going to be some situations you probably feel uncomfortable with, such as disclosing bad news or any a mistake you have made.

By learning a few tips on how to present bad work-related news to your boss, you can save your work relationships rather than damage them. Giving someone bad news is never easy, but there are better and worse ways to do it.

Here are some ways to approach your boss with bad news.

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1. Prepare yourself emotionally.

Bad news can be stressful for anyone who is involved in the conversation. To manage this stress, it is important to prepare yourself .Take some time to calm your mind and think about what you want to say. If you do this, your emotions will be controlled. By speaking in a calm and clear manner, you will demonstrate that you are prepared and professional. As such, you are less likely to make the situation worse.  Avoid getting overly emotional or acting overly sympathetic. The news might be bad, but you are still at work and dealing with a superior, so conduct yourself accordingly. Remember that your attitude and the clarity of your message are two very important components in this conversation.

2. Tell only your boss.

Don’t deliver bad news casually or in passing. In other words, establish a situation and a context for the conversation, instead of just throwing it at someone. Don’t share the bad work news with your colleagues. It might make you feel better to rehearse how to tell your supervisor with someone else first, but the news should go to your boss directly. Leave it to the boss to decide whether the whole office needs to know.

3. Bring the whole story to the table.

When you tell your boss bad news, give him all the information. Skipping some details might seem like a good way to soften the blow, but your boss will need all the information in order to handle the situation properly and will appreciate your honesty.

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After you deliver bad news, you can explain reasons and causes. Precisely, you should explain what happened as well as the steps you took to minimize the risk. Your supervisor or boss would want to know this information, and he has a right to know it. Avoid including your opinion or advice when you deliver bad news, unless you are asked to share your thoughts or views. Without permission, adding your personal views is unprofessional and will not be helpful to your boss at this stage.

4. Get ready to answer the questions.

Get yourself prepared for the queries your boss could ask about the bad news you’re sharing or about potential solutions to the problematic situation. Make sure you are already aware of all the facts associated with the news, causes and possible techniques to correct the situation.

5. Stand unbiased and be an objective party.

Being biased and passing liability to others will not solve the problem. Instead, it will portray you as a negative and selfish person—the opposite of what you want.

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Identifying the responsible person behind the any bad situation isn’t necessary to solve the problem immediately. The best way to handle the situation is this: you should forget the reason until a solution has been found. Avoiding any allegations on the spot will helps you to avoid looking like you’re stabbing another employee in the back to save face.

6. Provide solutions.

Before you deliver bad news to your boss, contemplate possible ways to solve the problem. Try to discuss with your boss the specific steps you have already taken and express your ideas for getting fruitful results.

Remember, delivering bad news in a better way can certainly strengthen your relationship with colleagues. Hence, it’s certainly worth learning how to do it effectively! Don’t take the reaction of your supervisor or boss personally and remember that you’re just doing your job.

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Featured photo credit: huffpost.com via i.huffpost.com

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Tayyab Babar

Tayyab is a PR/Marketing consultant. He writes about work, productivity and tech tips at Lifehack.

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Last Updated on May 20, 2020

What Are Analytical Skills (And How to Strengthen Them For Success)

What Are Analytical Skills (And How to Strengthen Them For Success)

Everybody makes bad decisions. Some people, however, are more capable of making better decisions that inch them closer to success.

These individuals are not ruled by emotions, desires, or hunches. Rather, they depend on their analytical skills to overcome challenges regardless of urgency or complexity.

What Are Analytical Skills?

According to Richards J. Heuer Jr., a former veteran of the CIA,[1]

“Thinking analytically is a skill like carpentry or driving a car. It can be taught, it can be learned, and it can improve with practice. But unlike other skills, it is not learned by sitting in a classroom and being told how to do it. Analysts learn by doing.”

Analytical skills can be considered as one of the critical life skills that are not taught in schools. It comprises of visualization, critical thinking, and abilities for gathering and processing information.

Here’s a closer look at some of these abilities:

Visualization

Also tied to a person’s creativity, visualization is the ability to predict the possible outcomes of strategies and actions. In a professional setting, visualization involves the analysis of data – often through illustrations like charts, graphs, and detailed lists.

Critical Thinking

Simply put, a person’s ability to think critically can be measured by his or her consistency in creating reasonable decisions. It pertains to the ability to evaluate information, siphon what’s useful, and draw conclusions without being swayed by emotions.

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As a critical thinker, you’ll find yourself challenging assertions and finding loopholes in proposed solutions.

Computing

Whether you like it or not, you need to be comfortable with numbers if you want to sharpen your analytical skills. Bear in mind that computing encompasses other skills like cost analysis, budgeting, and performing general calculations.

In business, you need to use computations when weighing the risks and benefits of any given strategy.

Problem-Solving

Remember that analytical skills are used not just to understand problems, but also to develop the most suitable course or courses of action. This relates to your goal-setting skills, which involve breaking down and prioritizing between objectives.

Resource Management

Lastly, analytical skills involve some degree of resource management depending on the task at hand.

For example, professionals with a tight schedule must know how to effectively manage their own time – also known as one of the most important resources in the world.

Business leaders, on the other hand, must know how to manage company resources, including cash and manpower. Take note that the definition of analytical skills may change to match the requirements of a specific situation.

For example, upon hiring a web developer, analytical skills may refer to the ability to determine the needs of online users, understand web analytics for optimization, and identify visual elements that can match a company’s brand.

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The skillset above, however, should be applicable in most if not all scenarios.

Develop Your Analytical Skills for More Growth Opportunities

There’s no question that the right decisions lead to positive results. It doesn’t matter if you’re running a business or simply trying to climb the corporate ladder. By training your analytical skills, you position yourself for more growth opportunities while staying away from negligible actions you will regret.

For example, you plan to launch a new startup in your local community – but struggle to decide the niche you want to enter. Since you’ve been a technophile your whole life, part of you desires to invest in a gadget store. If you’re passionate about your business, success will come – right?

If you have sharp analytical skills, you begin to see your plans in whole new dimensions.

What are the possible outcomes of this venture? Does the local market have a need for a new gadget store? How much do I need to get started – and how much should I sell to make a profit?

Depending on your findings, you can determine the feasibility of your business idea without letting your emotions get in the way.

6 Ways to Strengthen Your Analytical Skills

There are several approaches when it comes to developing an individual’s analytical skills. For instance, psychologists agree that reading fantasy stories as a child can help sharpen critical thinking.[2]

Research also suggests that undergoing traditional education has a positive effect on a person’s IQ and analytical skills.[3]

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But as an adult, such opportunities to hone your analytical skills no longer apply. That’s why you need to devise a more deliberate, active approach yourself.

Below are a few strategies to get you started:

1. Ideate Business Ideas

Developing a profitable business idea, whether you pursue them or not, involves numerous challenges. You need a ton of research, computations, and problem-solving to create a tangible business plan.

You can organize your ideas with a note-taking tool like Microsoft OneNote or Evernote. Doing so will allow you to delve deeper into your analysis, organize your findings, and stay focused on roadblocks as well as how to solve them.

2. Leverage Analytical Tools

Aside from note-taking tools, you can also leverage other software that can help with analytical tasks. A money management app like Mint, for example, makes it easy to track your spending habits as well as manage your budget with visual tools. When it comes to prioritizing goals, you can use simple task management apps like Trello or Wunderlist.

3. Have a Personal Learning Library

Thanks to the internet, there’s a colossal amount of resources you can utilize to learn new skills, expand your vocabulary, and train your visualization muscles.

Social media networks like SlideShare and YouTube, for example, offer mountains of tutorials you can access to your heart’s content.

For a personalized learning library, you can download Instagram videos or GIFs from educational accounts like NASA Goddard and the American Mathematical Society. But if you prefer specific, technical skills, then a good place to start would be online learning platforms like Coursera, edX, and Alison.

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4. Participate in Online Communities

The internet is a great place to share experiences, opinions, and sometimes intellectual discussions with like-minded individuals. Reddit, for example, has a place or “subreddit” dedicated for every topic imaginable – from technology to entrepreneurship.

For structured debates, you can head to websites like Debate.org and let other users choose the winner via votes.

5. Seek Mental Stimulation

To keep your mind sharp, make it a habit to engage in mentally stimulating activities, such as chess, puzzles, and brain training apps. A great resource would be Lumosity, which contains dozens of cognitive games designed by teams of scientists and game designers.

6. Keep a Personal Journal

Finally, keeping a personal journal allows you to take a second look at everything that happened in your day.

Remember that writing about learning experiences lets you focus on the lesson rather than the emotion. It will help you analyze how you made your decisions, why you came to certain conclusions, and what you can do to improve in the future.

Here’s How to Create a Habit of Writing in a Journal.

Bottom Line

As an adult, you are required to face a myriad of challenges on a daily basis. Work, school, business, relationships – the list goes on when it comes to the sources of life’s problems. With analytical skills, you can confront and overcome any obstacle standing between you and your goals.

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Featured photo credit: Campaign Creators via unsplash.com

Reference

[1] M. S. Ramaiah University of Applied Sciences: Analytical Thinking?
[2] KD Novelties: Why You Should Read Classic Tales to Your Children
[3] Economic Inquiry: The Effect of Education on Cognitive Ability

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