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How You Should Deliver Bad News To The Boss

How You Should Deliver Bad News To The Boss

Nobody likes to present bad news. Delivering bad news to a supervisor or your boss is always a scary situation. Even if you have a very good relationship with your boss, there are going to be some situations you probably feel uncomfortable with, such as disclosing bad news or any a mistake you have made.

By learning a few tips on how to present bad work-related news to your boss, you can save your work relationships rather than damage them. Giving someone bad news is never easy, but there are better and worse ways to do it.

Here are some ways to approach your boss with bad news.

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1. Prepare yourself emotionally.

Bad news can be stressful for anyone who is involved in the conversation. To manage this stress, it is important to prepare yourself .Take some time to calm your mind and think about what you want to say. If you do this, your emotions will be controlled. By speaking in a calm and clear manner, you will demonstrate that you are prepared and professional. As such, you are less likely to make the situation worse.  Avoid getting overly emotional or acting overly sympathetic. The news might be bad, but you are still at work and dealing with a superior, so conduct yourself accordingly. Remember that your attitude and the clarity of your message are two very important components in this conversation.

2. Tell only your boss.

Don’t deliver bad news casually or in passing. In other words, establish a situation and a context for the conversation, instead of just throwing it at someone. Don’t share the bad work news with your colleagues. It might make you feel better to rehearse how to tell your supervisor with someone else first, but the news should go to your boss directly. Leave it to the boss to decide whether the whole office needs to know.

3. Bring the whole story to the table.

When you tell your boss bad news, give him all the information. Skipping some details might seem like a good way to soften the blow, but your boss will need all the information in order to handle the situation properly and will appreciate your honesty.

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After you deliver bad news, you can explain reasons and causes. Precisely, you should explain what happened as well as the steps you took to minimize the risk. Your supervisor or boss would want to know this information, and he has a right to know it. Avoid including your opinion or advice when you deliver bad news, unless you are asked to share your thoughts or views. Without permission, adding your personal views is unprofessional and will not be helpful to your boss at this stage.

4. Get ready to answer the questions.

Get yourself prepared for the queries your boss could ask about the bad news you’re sharing or about potential solutions to the problematic situation. Make sure you are already aware of all the facts associated with the news, causes and possible techniques to correct the situation.

5. Stand unbiased and be an objective party.

Being biased and passing liability to others will not solve the problem. Instead, it will portray you as a negative and selfish person—the opposite of what you want.

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Identifying the responsible person behind the any bad situation isn’t necessary to solve the problem immediately. The best way to handle the situation is this: you should forget the reason until a solution has been found. Avoiding any allegations on the spot will helps you to avoid looking like you’re stabbing another employee in the back to save face.

6. Provide solutions.

Before you deliver bad news to your boss, contemplate possible ways to solve the problem. Try to discuss with your boss the specific steps you have already taken and express your ideas for getting fruitful results.

Remember, delivering bad news in a better way can certainly strengthen your relationship with colleagues. Hence, it’s certainly worth learning how to do it effectively! Don’t take the reaction of your supervisor or boss personally and remember that you’re just doing your job.

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Featured photo credit: huffpost.com via i.huffpost.com

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Tayyab Babar

Tayyab is a PR/Marketing consultant. He writes about work, productivity and tech tips at Lifehack.

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Last Updated on October 13, 2020

How to Get Promoted When You Feel Stuck in Your Current Position

How to Get Promoted When You Feel Stuck in Your Current Position

Have you been stuck in the same position for too long and don’t really know how to get promoted and advance your career?

Feeling stuck could be caused by a variety of things:

  • Taking a job for the money
  • Staying with an employer that no longer aligns with your values
  • Realizing that you landed yourself in the wrong career
  • Not feeling valued or feeling underutilized
  • Taking a position without a full understanding of the role

There are many other reasons why you may be feeling this way, but let’s focus instead on learning what to do now in order to get unstuck and get promoted

One of the best ways to get promoted is by showing how you add value to your organization. Did you make money, save money, improve a process, or do some other amazing thing? How else might you demonstrate added value?

Let’s dive right in to how to get promoted when you feel stuck in your current position.

1. Be a Mentor

When I supervised students, I used to warm them — tongue in cheek, of course — about getting really good at their job.

“Be careful not to get too good at this, or you’ll never get to do anything else.”

This was my way of pestering them to take on additional challenges or think outside the box, but there is definitely some truth in doing something so well that your manager doesn’t trust anyone else to do it.

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This can get you stuck.

Jo Miller of Be Leaderly shares this insight on when your boss thinks you’re too valuable in your current job:

“Think back to a time when you really enjoyed your current role…You became known for doing your job so well that you built up some strong ‘personal brand’ equity, and people know you as the go-to-person for this particular job. That’s what we call ‘a good problem to have’: you did a really good job of building a positive perception about your suitability for the role, but you may have done ‘too’ good of a job!”[1]

With this in mind, how do you prove to your employer that you can add value by being promoted?

From Miller’s insight, she talks about building your personal brand and becoming known for doing a particular job well. So how can you link that work with a position or project that will earn you a promotion?

Consider leveraging your strengths and skills.

Let’s say that the project you do so well is hiring and training new entry-level employees. You have to post the job listing, read and review resumes, schedule interviews, make hiring decisions, and create the training schedules. These tasks require skills such as employee relations, onboarding, human resources software, performance management, teamwork, collaboration, customer service, and project management. That’s a serious amount of skills!

Are there any team members who can perform these skills? Try delegating and training some of your staff or colleagues to learn your job. There are a number of reasons why this is a good idea:

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  1. Cross-training helps in any situation in the event that there’s an extended illness and the main performer of a certain task is out for a while.
  2. As a mentor to a supervisee or colleague, you empower them to increase their job skills.
  3. You are already beginning to demonstrate that added value to your employer by encouraging your team or peers to learn your job and creating team players.

Now that you’ve trained others to do that work for which you have been so valued, you can see about re-requesting that promotion. Explain how you have saved the company money, encouraged employees to increase their skills, or reinvented that project of yours.

2. Work on Your Mindset

Another reason you may feel stuck in a position is explained through this quote:

“If you feel stuck at a job you used to love, it’s normally you—not the job—who needs to change. The position you got hired for is probably the exact same one you have now. But if you start to dread the work routine, you’re going to focus on the negatives.”[2]

In this situation, you should pursue a conversation with your supervisor and share your thoughts and feelings to help you learn how to get promoted. You can probably get some advice on how to rediscover the aspects of that job you enjoyed, and negotiate either some additional duties or a chance to move up.

Don’t express frustration. Express a desire for more.

Present your case and show your boss or supervisor that you want to be challenged, and you want to move up. You want more responsibility in order to continue moving the company forward. Focus on how you can do that with the skills you have and the positive mindset you’ve cultivated.

3. Improve Your Soft Skills

When was the last time you put focus and effort into upping your game with those soft skills? I’m talking about those seemingly intangible things that make you the experienced professional in your specific job skills[3].

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Use soft skills when learning how to get promoted.

    According to research, improving soft skills can boost productivity and retention 12 percent and deliver a 250 percent return on investment based on higher productivity and retention[4]. Those are only some of the benefits for both you and your employer when you want to learn how to get promoted.

    You can hone these skills and increase your chances of promotion into a leadership role by taking courses or seminars.

    Furthermore, you don’t necessarily need to request funding from your supervisor. There are dozens of online courses being presented by entrepreneurs and authors about these very subjects. Udemy and Creative Live both feature online courses at very reasonable prices. And some come with completion certificates for your portfolio!

    Another way to improve your soft skills is by connecting with an employee at your organization who has a position similar to the one you want.

    Express your desire to move up in the organization, and ask to shadow that person or see if you can sit in on some of their meetings. Offer to take that individual out for coffee and ask what their secret is! Take copious notes, and then immerse yourself in the learning.

    The key here is not to copy your new mentor. Rather, you want to observe, learn, and then adapt according to your strengths.

    4. Develop Your Strategy

    Do you even know specifically why you want to learn how to get promoted? Do you see a future at this company? Do you have a one-year, five-year, or ten-year plan for your career path? How often do you consider your “why” and insure that it aligns with your “what”?

    Sit down and make an old-fashioned pro and con list.

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    Write down every positive aspect of your current job and then every negative one. Which list is longer? Are there any themes present?

    Look at your lists and choose the most exciting pros and the most frustrating cons. Do those two pros make the cons worth it? If you can’t answer that question with a “yes,” then getting promoted at your current organization may not be what you really want[5].

    The two most important days in your life are the day you are born and the day you find out why. —Mark Twain

    Here are some questions to ask yourself:

    • Why do you do what you do?
    • What thrills you about your current job role or career?
    • What does a great day look like?
    • What does success look and feel like beyond the paycheck?
    • How do you want to feel about your impact on the world when you retire?

    Define success to get promoted

      These questions would be great to reflect on in a journal or with your supervisor in your next one-on-one meeting. Or, bring it up with one of your work friends over coffee.

      Final Thoughts

      After considering all of these points and doing your best to learn how to get promoted, what you might find is that being stuck is your choice. Then, you can set yourself on the path of moving up where you are, or moving on to something different.

      Because sometimes the real promotion is finding your life’s purpose.

      More Tips on How to Get Promoted

      Featured photo credit: Razvan Chisu via unsplash.com

      Reference

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