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How To Be Emotionally Intelligent At Work

How To Be Emotionally Intelligent At Work

One of the great challenges that face anyone and anywhere today is learning how to deal with people at work and to find outcomes that will be mutually beneficial for everyone involved. Relying solely on one’s IQ will draw on your knowledge and skills acquired through education and experience but may lack the focus in a different area, which is your EQ or Emotional Intelligence.

Only those who can balance their IQ and EQ collectively in the workplace will truly become the successful people they want to become.

Here are steps to up your EQ so it equal to or exceeds your IQ in time.

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Know Your Triggers, Don’t Pull It

To raise your EQ, one must know one’s self first. What are the things that push your buttons or cause your to act irrationally or overly emotionally. What “triggers” set these emotions off, causing you to be frustrated, anger, upset or any of a myriad of emotions. Once you know what your “triggers” are, work on identifying them before they happen or begin to spin out of control.

Know to Control

All humans have emotions. Some wear theirs on their sleeves. Others never show them. High EQ people understand what their emotions are, realize when they are happen and keep them under control when and where appropriate. They stay calm in stressful environments and situations. They stay focus on rational thought and outcomes while not letting emotions cloud their decisions and judgement.

Know How to be a Problem Solver

If you want to raise your EQ, you must learn how to problem solve effectively. What this means is to not rush to decisions using your emotions, but rather use constructive thought through decision-making tools like Delphi, Stepladder and 6 Thinking Hats to measure thought and options to make better decisions.

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Know How to Redirect Your Thoughts

To counter your thoughts and what runs through your mind, a high EQ person will gradually re-wire their thinking to look at things differently. High-stress situations will not frustrate them, but rather will challenge them and they will respond appropriately. A high EQ person will not stereotype or not listen to what others have to say or offer. They will be open to suggestion and be willing to let others share their ideas.

Know When to Walk Away

If you want to develop a high EQ, you must learn when it is time to walk away. If you are in an argument or discussion and the environment an those in it are getting heated in their attitudes or approach, you should practice walking away. An emotionally mature person will excuse themselves by requesting a few minutes or another day to revisit the issue.

Know How to Be Respectful to All

When dealing with other people, you will want to treat everyone with respect, regardless how you might feel about them. Never let your feelings for someone or group of people to change how you will respect them.  Treat each person with an equal amount of respect in all situations.

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Know and Express Empathy

One EQ skill to develop fully is using empathy in your inter-rational exchanges with people daily. This is the ability to put yourself in someone else’s position. You need to be willing to see things from others perspectives. This should be a primary first step in dealing with people.

Know How to Handle Criticism

Criticism is not always easy to hear, bit if you want to raise your EQ, you should get comfortable with accepting it. Then if you find the criticism warrants it, apply information from it to improve your performance.

Know Your Way Around Any Social Situation

If your EQ is rising, you should be comfortable in social situation. You should build your confidence to talk to anyone, anywhere. The higher your EQ grows, the more likely you will be seen as great communicator who can handle disputes well and builds relationships masterfully.

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A competent person who has a high IQ and EQ become a force that will lead others and themselves to great success. Use these ideas to become emotionally intelligent at work and join their ranks.

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How To Be Emotionally Intelligent At Work

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Last Updated on November 19, 2019

Work Smarter, Not Harder: 12 Ways to Work Smart

Work Smarter, Not Harder: 12 Ways to Work Smart

I imagine that like me, you say that you never have enough time and that you just cannot cope with 60 dozen things all at once.

How on earth do you get out of that spiral?

Many people never sit down and look at how to work smarter, rather than harder and even longer hours. But not you, you’re smart enough to try to learn effective ways to work.

So how to work smarter not harder? Here are 12 smart ways you should be following:

1. Improve Your Time Management Skills

Easier said than done? Well, no actually, because there are a few simple rules that can really help you to manage time better.

For example, when setting up a top priority task, you need to switch off the phone and ignore your email first. Then you need to abandon any ideas of multitasking as that will slow you down and ruin your focus.

Finally, set a reasonable deadline and do everything in your power to meet it.

“When you’re born, you’re born with 30,000 days. That’s it. The best strategic planning I can give to you is to think about that.” — Sir Ray Avery

2. Speed up Your Typing and Use Shortcuts

These days we’re all keyboard slaves. So why not speed up your typing and try to get rid of the two finger syndrome. In fact, when you save 21 days per year just by typing fast!

This is exactly what I am doing now, so I cannot honestly say I am practicing what I preach!

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But help is at hand. Try some of these apps and games to help you type fast: 8 Most Effective Games and Apps to Learn to Type Fast

Using shortcuts on the keyboard is another time saver and can speed up your work.

For example, press F2 to rename a selected file, while CTRL + I will put selected text in italics.

There are so many of these. If you make the effort to learn them, they really can be helpful.

3. Learn How to Use Productivity Tools

It is well worth downloading all the useful tools and apps that can highly boost your productivity. Take a look at these 18 Best Time Management Apps and Tools and install whatever fits your needs.

Now that is really a great way of working smarter, not harder.

4. Use Your Phone Wisely

Instead of writing emails, sometimes it’s better to pick up the phone and talk to the person responsible. It saves time, especially for important or urgent discussions.

If that colleague works in the same office, it is even better to go and talk to him or her. It gives you a break, you get some exercise and you actually make human contact which is becoming quite rare in this electronic world.

5. Keep a Tab on Your Tabs

If you are like me, you might well find that you have a ton of tabs open at the top of your browser.

In order to find the one you want, you have to search for them as they are off screen. Having all these tabs open slows down your browser too.

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One solution is to use OneTab which can keep a neat list on the screen of all these tabs when you want to quickly get to one of them or you want to remind yourself which ones you have open.

6. Use a “To Don’t” List

We all know about to do lists and I find that they are generally great. They give me a great sense of achievement as I cross off the tasks done.

But often, I find that we are doing non-essential tasks or ones that can easily be postponed. That is why many people recommend the to don’t list.[1]

Some people prefer to savagely prune the to do list while others prefer to have two separate lists, to do and to don’t. You just have to work out what works best for you when you are trying to save precious time to become more productive.

7. Expect Failure and Fight Paranoia

When failure rears its ugly head, some people get a bit paranoid and fear that this may become a trend.

Projects will go wrong and failure should be expected rather than feared. Learning lessons from failure and analyzing what went wrong is the best way forward.

“Do not be embarrassed by your failures, learn from them and start again.” — Richard Branson

And here you can find 10 Great Lessons Highly Successful People Have Learned From Failure.

8. Be Concise

Rambling on at meetings, in emails and even when introducing yourself to new clients can waste a lot of people’s time.

One way is to practice and sharpen your “elevator speech,”[2] which tells people in 30 seconds or less why they need your skills and how they can benefit from doing business with you.

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Just think of the many situations where this could be useful:

  • Making new contacts
  • Talking about yourself at a job interview
  • Meeting people at conferences or parties
  • Phone calls to new clients

9. Ask the Right Questions

“You can tell whether a man is clever by his answers. You can tell whether a man is wise by his questions.” — Naguib Mahfouz

How do you get feedback? The secret is to ask the right questions at the right time.

When you do this, you are gathering the information you need to help in decision making. This will save you time and you will be able to cut meetings to a minimum.

Forbes magazine reports on research that they carried out on asking the right questions.[3] When that happens, the positive effects are increased by 400%. There are also other benefits in staff motivation and a positive impact on the company’s bottom line.

Lifehack’s CEO Leon has shared about how to ask for feedback to learn faster: How to Learn Quickly And Master Any Skill You Want

10. Learn as Much as You Can

You should always be on a steep learning curve. Look at your skills profile and determine where you need to fill a gap. Talk to important connections and network in your niche.

Keep up to date on trends and developments. It is a fact-changing world. When an opportunity arises, you will be the best equipped to seize it because you have never stopped learning. Just another way of working smarter.

“Live as if you were to die tomorrow. Learn as if you were to live forever.” — Mahatma Gandhi

11. Look After Your Greatest Resource

No, your greatest resource is not time. It is YOU.

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If you do not get enough sleep, exercise and relaxation, you find that you become less and less productive. You begin to work longer and longer hours, which is the exact opposite of what you want.

What you should be doing is making sure you are in the best shape. It is useful to remember that you need a break of 15 minutes after every one and a half hours of work.[4]

Taking breaks and getting fresh air and exercise is one of the best ways of working smarter, not harder.

12. Don’t Fall into the Trap of Working Smarter and Harder

As a society, we are obsessed with doing everything smarter so we are more efficient and we save time all around.[5]

But the most important thing to remember is to accept when we are ready to switch off that computer and not fill up the time with even more work!

The Bottom Line

The key to greater productivity is to work smarter, not harder. Working smarter saves precious time and energy for the things that really matter — your life goals, your personal growth, your health and your relationships.

Stop working for more hours and start working smarter!

More About Working Smart

Featured photo credit: Unsplash via unsplash.com

Reference

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