Advertising

Bullying: From The Playground To The Office And How To Deal With It

Bullying: From The Playground To The Office And How To Deal With It
Advertising

Introduction to workplace bullying

In a way, being bullied is… well, sort of… a good thing. Far from being a loner or a weakling, the reason you are being targeted by a bully is probably because you are smarter, more competent, more poised and better-liked than the bully. You’re probably too independent and savvy to bow down to the bully’s ego trip and become a slave. All of this means the bully has decided that you are a threat, and has launched an all-out war against you to keep you in your place.

Knowing this is probably not comforting to you. After all, you’re the one who feels like throwing up on Sunday nights, or who uses your paid time off for “mental health” days to escape from misery at work. On these mental health days, you can hardly drum up enough enthusiasm to get out of bed, much less have fun with family or friends. Perhaps you spend a lot of time fantasizing about killing the bully or killing yourself, or your doctor has become concerned about your skyrocketing health problems. If so, you are not alone.

Advertising

Thirty-seven percent of Americans reported being victims of bullying in this 2008 study from the Workplace Bullying Institute. (By the way, the Workplace Bullying Institute website is utterly fantastic, and should be one of your first stops on the web for validating your experience and beginning to do your research. A good portion of the research for this article came from there.)

What does workplace bullying look like?

Bullying is not:

  • Usually physical or sexual in nature, which the bully knows would get him or her into trouble.
  • Simply being rude. Rudeness – belching, spitting, nose picking, etc. – doesn’t cause undue stress. It’s just annoying.

Bullying is:

  • A form of emotional abuse.
  • Most of the time, done to you by your boss. Seventy-two percent of bullies are managers, supervisors, team leaders, or other people in positions of power.

Bullying might look like:

  • Being assigned the impossible task of doing a job without having the time or training to learn how to do it. The bully would then give you a poor job review.
  • Sabotaging your efforts to get your job done by throwing away your files, deleting your database, or intercepting important phone calls and emails.
  • Receiving snide comments about your appearance, background or lifestyle.
  • Hearing back-handed compliments, such as, “You’re smarter than you look.”
  • Hiding your personal effects (keys, wallet, jewelry, etc.) or work materials.
  • Calling you into the office and hurling accusations at you, or threatening such meetings and never holding them.
  • Trying to discredit you or turn others against you.
  • Constantly interrupting you so you can’t get any work done.

The list could go on and on. Bullies are insecure, but they are clever, and they can be infinitely creative in finding ways to torment you without overtly violating laws or policies.

Advertising

Should I report bullying?

You might think filing a complaint with the human resources (HR) department or your boss’s boss would be the first logical thing to do, but statistics don’t support this course of action. There are no state laws that require employers to address workplace bullying.

As a result, according to this 2008 study, when employers were told about incidents of bullying, only 1.7% responded with the best case scenario: a fair investigation that resulted in protection for the target and consequences for the bully. In 53% of cases, the employers did nothing, and in 71% of cases, the target was actually retaliated against.

Advertising

There are a couple of reasons for this disappointing response. Victims of bullying are often seen as “whiners” and “troublemakers,” while the bully is seen as producing a temporary increase of productivity from his or her employees – especially if the bully takes the time to “crop” business statistics so they present the bully in a favorable light. Also, hiring is often done according to the “who-you-know” rule. If the bully is a personal friend of the president of the company, it is going to be difficult for the president to hear bad things about his or her friend.

What can I do?

Here are some things you can do in the face of these dismal statistics. These suggestions are geared toward helping you feel more empowered while you’re in what is one of the most frustrating, hopeless situations that exists. Don’t underestimate the value of your mental, physical and emotional health in times of extreme stress like this.

Advertising

  1. Take extra good care of yourself physically. Vigorous physical activity helps a lot in times of stress, so make it a priority to engage in your favorite exercise every day, or start an exercise program if you don’t have one.
  2. Remember, your attention is the same as your respect. Do your best to disrespect the bully by ignoring them, both at work and at home. It’s difficult to simply stop thinking about something, so find ways to distract yourself into thinking about something else instead.
  3. It is easy to be dismissed as a whiny troublemaker by HR and upper management. Nobody cares about your suffering, and worse, any documentation about your emotional state can be used against you. Carefully choose one or two people to whom you can vent, but do not air your feelings anywhere else.
  4. Be better than the bully in every way you can. Dress one notch nicer. Get to work ten minutes earlier. Keep your office space, your conduct, and yourself absolutely pristine. Learn to work around the bully and get your job done in spite of him or her. Your present conduct will pave the way toward better work in the future.
  5. Start your search for a new job. Seventy-seven percent of targets lose their jobs, either voluntarily or not, so have your escape route in place. Don’t be afraid to look for “fantasy jobs” or start implementing any dreams you’ve had for starting your own business at this time. Remember, these steps are about maintaining your own morale in the middle of a war zone.

If you want to expose the bully

  1. Start doing research. Take time off if you need to. Find out whether or not he or she has crossed a legal line and can be prosecuted. About a quarter of bullies violate discrimination laws. Look for internal company policies as well as state and national policies.
  2. Start gathering data about the economic impact of the bully on the company. Employers will sit up and pay attention if a bully’s actions are affecting the financial bottom line of the company. Put dollars and cents to the expenses of staff replacement, demoralization from under-staffing, absenteeism and lost productivity. Make the case that the bully is too expensive to keep.

A final word

Remember, you are not at fault for being bullied. Bullies didn’t become bullies overnight; they all have a history that can be exposed through proper vetting. The fault for bullying lies entirely with the employer, for hiring them in the first place (negligent hiring), and for ignoring complaints about the bully (negligent retention).

While the legal landscape looks grim for bullying targets right now, awareness is gradually increasing. Twenty-one states have anti-bully legislation in the pipelines, and hopefully soon we’ll begin to see states signing these proposals into law. Again, the Workplace Bullying Institute is an awesome resource. Start there, and good luck.

Advertising

Featured photo credit: gun.?/Israel. via flickr.com

More by this author

When You Start to Pursue Your Dreams, These 13 Things Will Happen 10 Brilliant Features Of Google Now You’ll Regret Missing Henry David Thoreau Quote 11 Free Life-Changing Books and Essays in the Public Domain 17 Benefits of Having an Animal as Your Best Friend 7 Success Tips Musicians Can Teach Us

Trending in Work

1 7 Effective Ways To Motivate Employees in 2021 2 How To Stay Motivated As You Build Your Business 3 15 Smart Video Conferencing Etiquette Tips to Follow 4 23 Tips for New Entrepreneurs to Get Your Business Underway 5 20 All-Time Best Entrepreneur Books to Make Your Business Successful

Read Next

Advertising
Advertising

Published on July 27, 2021

15 Smart Video Conferencing Etiquette Tips to Follow

15 Smart Video Conferencing Etiquette Tips to Follow
Advertising

During the pandemic, video conferencing replaced in-person meetings and has now become the standard option for business meetings. Over the past 17 months, most workers have gotten past the video conferencing learning curve with Zoom or Microsoft Teams (or their platform of choice).

But just as with in-person meetings, attention can wax and wane. Some say we’re just not used to staring at ourselves so much on the screen. Instead of fixating on that, try employing smart video conferencing etiquette, or you may risk indiscretions that will flag you as a slacker.

Put the Pro in Professional

After more than a year of fine-tuning, here are the new rules of video conferencing etiquette.

1. Mute Your Mobile and Other Devices

The first video conference etiquette you need to know is muting your other devices. Just as in the pre-COVID days, someone’s obnoxious ring tone blaring Taylor Swift’s newest single in the middle of a meeting is also an annoyance if it happens during a Zoom meeting and so is the inevitable fumbling to turn off the sound. Even the apologies to the group get tiresome.

Also, when notifications are activated on the computer that you’re using for the meeting, the incoming message takes over the audio and you’ll miss out on snippets of the conversation. Be sure to eliminate this possible faux pas.

2. Dress the Part

While working from home, you may have fallen into the habit of slipping on your comfiest T-shirt each day. Hey, no judgments! But before you log on to your video conference, try to make an effort with your appearance.

Depending on your company culture and the importance of your meeting, consider dressing the part of the professional whom you wish to project. It will help you feel more self-assured, and others will likely take you more seriously.

For women, wear light make-up, put on earrings, and make sure your blouse is crisply pressed. For men, show up freshly shaved. Wearing a crisp collared shirt in a solid color will usually suffice.

Advertising

Pro Tip: Stay away from wearing white or black, unless those colors look great on you. Consider wearing light blue or brown instead.

3. Stage Your Workspace

Have you noticed the backdrops of experts interviewed on news shows? Bookshelves and photographs are carefully curated, and no busy-patterned furniture or artwork is in sight.

Take note of what appears behind you when you choose the location of your video conferences. Piles of junk mail on the table or stacks of folded laundry on the couch will convey more about your personal life than you care to share. Make sure you remove clutter from the camera’s eye, and present a tidy, orderly workspace to your colleagues, coworkers, and bosses.

4. Put Some Thought Into Lighting and Perspective

Be aware that in a video conference, your computer camera can actually make you look up to ten pounds heavier depending on where you sit. But you can easily drop those added pounds by moving back from the screen to diminish the wide-angle distortion.

Frame your head on the screen by tilting the screen up or down. Also, it’s best to not place yourself in front of a window or bright light, which makes you appear in shadow. Instead, face the light source, moving it (or yourself) until you have a flattering amount of illumination. You can also purchase some small spotlights that allow you to add light as needed.

Pro Tip: If your lights add too much redness to your skin, consider counter-balancing with a green filter.

Remember That Half of Life Is Showing Up

5. Arrive on Time

In the old days of in-person meetings, it was nearly impossible to slip in late into a meeting unnoticed. In today’s video conferences, logging in late still shows poor form. Instead, strive to arrive five minutes early and get yourself settled.

Once the meeting is underway, the host may be less attentive about late arrivals waiting to be let in. Diverting the host’s attention away from the meeting with a tardy entry request is the ultimate giveaway that you didn’t honor the schedule. If you don’t want a black mark against you, log in on time.

Advertising

6. Turn on Your Video

Few people like to see their face on the screen, but buck up and turn on your camera in video conferences. In most cases, it’s better to be a face on a screen than a name in a blank square. Your statements will be more memorable when other meeting attendees can see you.

If you need to turn off the video, either because of a poor connection, some commotion in the room, or a need for a quick break, give a short explanation via the chat feature. Then, go back on video as soon as you’re able.

Pro Tip: Keep your explanation for your departure pithy. “Sorry! Doorbell rang. Back in five” says it all. Be sure to honor what you say in chat and really do return in five minutes.

7. Plan Ahead Before Sharing Your Screen

Don’t be one of those people who makes everyone else wait as you click through folders in search of a document. That’s just poor video conferencing etiquette. If you know you’ll need to share a document or video on your screen, prepare by pulling it out of its folder and onto your desktop. Also, clean up the files and folders on your desktop to reduce clutter and facilitate easy access. Close other programs like chat, calendar notifications, and email. Disable pop-up notifications to ensure there’ll be no unforeseen distractions.

Be sure to remind the host before the meeting that you’ll need them to activate the screen-sharing function. Show courtesy once you’re finished by hitting “stop share” to return to the screen with participants.

Attend to the Pesky Details

8. Make Sure That Meetings Remain Right-Sized

With the easy accessibility of video conferencing, it can be tempting to extend the meeting invitation beyond the core group and include everyone peripherally involved in a project. But just as with in-person meetings, the more people involved, the more unwieldy the meeting becomes.

Use good judgment when asking others to sit through a video conference so that you don’t needlessly take up others’ time and so that participants can be fully engaged.

9. Remember to “Unmute” Before You Speak

Most of us are likely able to count on one hand the number of video conferences when someone didn’t have to be reminded, “You’re on mute!” Forgetting to unmute before speaking has become one of the most common missteps in video conferencing.[1]

Advertising

Show everyone your impeccable video-conferencing poise by managing your mute feature with flawless control.

10. Stay on Point to Keep the Meeting Length in Check

As with in-person meetings, an agenda with assigned time limits for discussions remains necessary to keep a meeting focused. Data shows, however, that video conferencing can actually reduce meeting time.[2] Reasons include the elimination of commuting time and the ability to screen share and annotate to keep everyone on task.

Additionally, side conversations are virtually impossible with video conferencing now that you can no longer have back-and-forth exchanges with the person beside you.

Pro Tip: If you’re running the meeting, let attendees know in advance the protocol for the chat feature. Is it okay for them to “chat among themselves” or not? (See point 11, as well.)

Talking Has a Time and a Place

11. Chat Appropriately

Just like side conversations or texting in an in-person meeting, the use of the chat feature during a video conference can be disrespectful unless it’s directed to all participants. Hence, it’s good video conferencing etiquette to mind your use of the chat.

At the start of the meeting, you may want to ask the host if it’s alright for participants to use the chat feature. This allows them to disable it if they choose. Used appropriately, it can be a helpful tool to clarify or amplify an earlier point once the conversation has moved on or to let the group know that you need to sign off early (and why).

12. Use the “Raise Hand” Feature to Avoid Interruptions

The slight lag in many video conferences can result in speaking over another person if you attempt to jump into a conversation. To avoid this awkward interruption, indicate when you have something to add to the discussion with the raise-your-hand feature that signals the host you would like to speak. This effective meeting management device makes video conferencing run more smoothly, especially with a large group, but it must be activated and monitored by the host.

Pro Tip: For meetings of six to ten people, sometimes the old-fashioned raising of your physical hand may be the best option. But it’s up to the meeting host. Ask them what they would prefer, and follow that.

Advertising

13. Don’t Record the Session or Take Photos Without Prior Permission

In this case, not sharing is caring. The “sharing culture” made popular through social media has little place in video conferencing. Before recording a meeting or capturing a screenshot of the participants, always ask for consent in advance from the full roster of attendees. Knowing that a video conference will be photographed or recorded could have a bearing on what others are willing to discuss.

Manage Yourself

14. Minimize Distractions

While de-activating audio and video features can keep distractions from affecting the other participants, you will need to manage noise and disruptions on your end to give your full attention to the meeting.

Move out of high-traffic zones in your home, keep your door closed, and ask family members to be considerate.

15. Save Snacking for Later

Save snacking for later—or earlier. Eating while on video conference is a no-no. Munching in front of the group while close to the camera—as you are when video conferencing—subjects the participants to an up-close and (too) personal view of your food consumption process.

However, it’s perfectly fine to sip quietly from a glass of water or cup of coffee or tea. If the meeting threatens to last for more than two hours, you may want to ask the host in advance to schedule a five-minute break at the halfway point.

Final Thoughts

Even though bosses are now beginning to ask workers to spend some of their workdays on-site, up to 80 percent will permit employees to work remotely at least part of the time, which means more video conferencing in your future.[3] Mastering these video conferencing etiquette tips will help you dial in—as well as dial back—your participation and demonstrate your unwavering level of engagement to the team.

Featured photo credit: Chris Montgomery via unsplash.com

Reference

Read Next