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Bullying: From The Playground To The Office And How To Deal With It

Bullying: From The Playground To The Office And How To Deal With It

Introduction to workplace bullying

In a way, being bullied is… well, sort of… a good thing. Far from being a loner or a weakling, the reason you are being targeted by a bully is probably because you are smarter, more competent, more poised and better-liked than the bully. You’re probably too independent and savvy to bow down to the bully’s ego trip and become a slave. All of this means the bully has decided that you are a threat, and has launched an all-out war against you to keep you in your place.

Knowing this is probably not comforting to you. After all, you’re the one who feels like throwing up on Sunday nights, or who uses your paid time off for “mental health” days to escape from misery at work. On these mental health days, you can hardly drum up enough enthusiasm to get out of bed, much less have fun with family or friends. Perhaps you spend a lot of time fantasizing about killing the bully or killing yourself, or your doctor has become concerned about your skyrocketing health problems. If so, you are not alone.

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Thirty-seven percent of Americans reported being victims of bullying in this 2008 study from the Workplace Bullying Institute. (By the way, the Workplace Bullying Institute website is utterly fantastic, and should be one of your first stops on the web for validating your experience and beginning to do your research. A good portion of the research for this article came from there.)

What does workplace bullying look like?

Bullying is not:

  • Usually physical or sexual in nature, which the bully knows would get him or her into trouble.
  • Simply being rude. Rudeness – belching, spitting, nose picking, etc. – doesn’t cause undue stress. It’s just annoying.

Bullying is:

  • A form of emotional abuse.
  • Most of the time, done to you by your boss. Seventy-two percent of bullies are managers, supervisors, team leaders, or other people in positions of power.

Bullying might look like:

  • Being assigned the impossible task of doing a job without having the time or training to learn how to do it. The bully would then give you a poor job review.
  • Sabotaging your efforts to get your job done by throwing away your files, deleting your database, or intercepting important phone calls and emails.
  • Receiving snide comments about your appearance, background or lifestyle.
  • Hearing back-handed compliments, such as, “You’re smarter than you look.”
  • Hiding your personal effects (keys, wallet, jewelry, etc.) or work materials.
  • Calling you into the office and hurling accusations at you, or threatening such meetings and never holding them.
  • Trying to discredit you or turn others against you.
  • Constantly interrupting you so you can’t get any work done.

The list could go on and on. Bullies are insecure, but they are clever, and they can be infinitely creative in finding ways to torment you without overtly violating laws or policies.

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Should I report bullying?

You might think filing a complaint with the human resources (HR) department or your boss’s boss would be the first logical thing to do, but statistics don’t support this course of action. There are no state laws that require employers to address workplace bullying.

As a result, according to this 2008 study, when employers were told about incidents of bullying, only 1.7% responded with the best case scenario: a fair investigation that resulted in protection for the target and consequences for the bully. In 53% of cases, the employers did nothing, and in 71% of cases, the target was actually retaliated against.

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There are a couple of reasons for this disappointing response. Victims of bullying are often seen as “whiners” and “troublemakers,” while the bully is seen as producing a temporary increase of productivity from his or her employees – especially if the bully takes the time to “crop” business statistics so they present the bully in a favorable light. Also, hiring is often done according to the “who-you-know” rule. If the bully is a personal friend of the president of the company, it is going to be difficult for the president to hear bad things about his or her friend.

What can I do?

Here are some things you can do in the face of these dismal statistics. These suggestions are geared toward helping you feel more empowered while you’re in what is one of the most frustrating, hopeless situations that exists. Don’t underestimate the value of your mental, physical and emotional health in times of extreme stress like this.

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  1. Take extra good care of yourself physically. Vigorous physical activity helps a lot in times of stress, so make it a priority to engage in your favorite exercise every day, or start an exercise program if you don’t have one.
  2. Remember, your attention is the same as your respect. Do your best to disrespect the bully by ignoring them, both at work and at home. It’s difficult to simply stop thinking about something, so find ways to distract yourself into thinking about something else instead.
  3. It is easy to be dismissed as a whiny troublemaker by HR and upper management. Nobody cares about your suffering, and worse, any documentation about your emotional state can be used against you. Carefully choose one or two people to whom you can vent, but do not air your feelings anywhere else.
  4. Be better than the bully in every way you can. Dress one notch nicer. Get to work ten minutes earlier. Keep your office space, your conduct, and yourself absolutely pristine. Learn to work around the bully and get your job done in spite of him or her. Your present conduct will pave the way toward better work in the future.
  5. Start your search for a new job. Seventy-seven percent of targets lose their jobs, either voluntarily or not, so have your escape route in place. Don’t be afraid to look for “fantasy jobs” or start implementing any dreams you’ve had for starting your own business at this time. Remember, these steps are about maintaining your own morale in the middle of a war zone.

If you want to expose the bully

  1. Start doing research. Take time off if you need to. Find out whether or not he or she has crossed a legal line and can be prosecuted. About a quarter of bullies violate discrimination laws. Look for internal company policies as well as state and national policies.
  2. Start gathering data about the economic impact of the bully on the company. Employers will sit up and pay attention if a bully’s actions are affecting the financial bottom line of the company. Put dollars and cents to the expenses of staff replacement, demoralization from under-staffing, absenteeism and lost productivity. Make the case that the bully is too expensive to keep.

A final word

Remember, you are not at fault for being bullied. Bullies didn’t become bullies overnight; they all have a history that can be exposed through proper vetting. The fault for bullying lies entirely with the employer, for hiring them in the first place (negligent hiring), and for ignoring complaints about the bully (negligent retention).

While the legal landscape looks grim for bullying targets right now, awareness is gradually increasing. Twenty-one states have anti-bully legislation in the pipelines, and hopefully soon we’ll begin to see states signing these proposals into law. Again, the Workplace Bullying Institute is an awesome resource. Start there, and good luck.

Featured photo credit: gun.?/Israel. via flickr.com

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Last Updated on July 13, 2020

15 Ways to Set Professional Goals (Examples Included)

15 Ways to Set Professional Goals (Examples Included)

It’s hard to describe the frustration you feel when your professional goals keep falling flat. You’re floundering and you’re not where you want to be professionally, which bleeds into your personal life and causes you to get upset and sad easily.

You need a system, a way to set goals that makes them attainable 100 percent of the time. When you establish your system, it takes the guesswork out of goal achievement and makes it a matter of completing specific steps.

Where would you be right now in your life if you had followed such a system from the beginning of your professional career and stuck with it? Would you be owning and running your own business, would you be working for a company you love, or would you be independently creating great work that keeps you in high demand?

This is where it gets good. The following tips will cover the most actionable ways to set professional goals (with professional goals examples included). If you follow these tips and do your absolute best each step of the way, you’ll have no choice but to launch into a new, exciting period in your professional life.

Start with tip number 1 — this tip is essential to any and all of the other tips on this list. Although you’re starting with 1, this is not a linear list. You can take each tip by itself and run with it, or you can implement as many as possible — the choice is yours. That said, the more action you take, the closer you are to making tip 1 a reality.

Ready to grasp the very essence of what it is to succeed? Keep reading.

1. Identify What You Love — and Make a Statement

This is it — the single most important word is not career, it’s love. Your primary, overarching, life-defining career goal must center around what you love.

You figured out what you love when you were young, and then somewhere along the way you lost it in the noise, the pressure, and the clutter of everyday life.

Billions of people exist on this Earth, and things aren’t what we wish they could be because we succumb to fear instead of doing what we love.

How can you take what you love and serve this love with your career?

  • Create a statement, a single sentence that encapsulates your overarching career goal. Make it specific.
  • Write the love-of your-life career goal sentence down and pin it to the wall where you’ll see it every day.
  • Make sure this sentence informs all your other objectives.
  • Make sure your primary career goal is the result of what you love to do.

Example:

“Be a successful nonfiction author: Write nonfiction content — books, poems, essays, blog posts — to help people realize the priceless importance of love and the imagination, and get your content published.”

2. Don’t Just Create SMART Objectives — Be Ultra-SMART

Now that you have your ultimate career goal nailed to the wall, it’s time to get SMART. That is, use the SMART acronym to create objectives:

  • Specific
  • Measurable
  • Achievable
  • Relevant
  • Timed

Your SMART objectives are micro-goals that fit all of the above criteria. They are not nebulous, vague, and tough to complete. They are daily objectives you know you can handle, and they’re necessary.

You have to complete SMART objectives in order to meet other, tougher goals, which ultimately contribute to your main goal.

So how do you make your SMART objectives ultra-SMART? Push yourself. Don’t settle for the same level of output every day. Don’t hold yourself to low standards. Think about quality and do your absolute best.

Example:

SMART: “Today I will write 500 words about the power of love between 10am and 2pm.”

Ultra-SMART: “Today I will write 500 words about the power of love between 10am and 2pm, and will find 3 accredited, scientific sources to backup my argument.”

Note that “Ultra-SMART” is not about writing more — more isn’t necessarily better, and if you’re just starting out, may not be achievable; rather, ultra-SMART is about focusing on quality within a reasonable framework.

3. Identify an Absolutely Essential Stepping Stone and Step to It

No one realizes their ultimate goal without finding a job that will push them in that direction. Jobs pay, and you need money to survive, but you don’t want a job that has nothing to do with your career goal. Pinpoint a job that is like an apprenticeship for what you ultimately want to do.

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Example:

When famous author Neil Gaiman delivered his commencement address[1] — which, by the way, is phenomenal — to University of the Arts in Philadelphia, he said something that makes perfect sense:

“I wanted to write comics and novels and stories and films, so I became a journalist, because journalists are allowed to ask questions, and to simply go and find out how the world works, and besides, to do those things I needed to write and to write well, and I was being paid to learn how to write economically, crisply, sometimes under adverse conditions, and on time.”

Note that Gaiman’s goal was to be a creative writer, but he took a position in journalism, which isn’t creative writing; it’s about facts, writing them well, and having discipline. For Gaiman, journalism was a stepping stone towards achieving his overarching goal.

4. Get Really, Really Good at Crafting Your Resume

You’re not going to settle, and there are multiple stepping stones towards your final destination. But here’s the clincher:

Crafting a great resume is about more than landing a job.

Crafting a great resume is about learning how to think from someone else’s perspective. If you can imagine what someone else wants to see in a great resume, you can view other things from their perspective too, and that’s important in the professional world.

To do a resume the right way, consider the mistakes you should avoid:[2]

  • Avoid disorganization: Provide your name, work experience and corresponding titles, education, relevant skills.
  • Avoid irrelevant information: Consider the position you’re applying for carefully and focus on information relevant to it.
  • Avoid length: A one page resume with just the right wording is a thing of wonder.
  • Avoid showy fonts and words: Be basic but let your personality shine through.
  • Avoid sloppiness: Check for typos, misspelling, and grammatical mistakes.

Example: Here’s a great resume example, courtesy of Shayanne Gal from Business Insider:[3]

    5. Ask Yourself the Most In-Depth Questions

    Throughout your educational career, you heard teachers say, “There are no bad questions” or something to that effect.

    It’s true; however, this mantra ignored the fact that some questions are better than others.

    Asking, “How can I do x in a unique and interesting way?” is better than asking “How can I do x?”

    You can set professional goals that you might accomplish, or you can set professional goals you’re highly likely to accomplish because you went in-depth with your questions. This goes very well with SMART goals. Specificity and detail are the hallmarks of achievable goals.

    Example:

    Say, for instance, you’re at the point where you feel you can start your own business from home. The Hartford offers pertinent questions you should ask before doing so:[4]

    • Will your house accommodate your business?
    • Can you find work-life balance?
    • When you interact with customers, how will you showcase a professional image?
    • Are there city zoning ordinances you need to consider?
    • Do you have the insurance and tax liabilities covered?

    6. Use a Digital Assistant to be Insanely Efficient

    Executives and bosses have personal assistants to help them with scheduling, organization, and other time-consuming tasks.

    You may not be at the point in your career where you can afford to hire somebody, which is why it helps to have a productivity assistant to help you be more efficient.

    Use an app to keep track of mundane scheduling and other minute details so you can free up your mind for creativity.

    Example:

    See this list of task management apps . Out of all of them, Any.do has one of the best interfaces, and it will give you the reminders you need to stay on task.

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      7. Create a Vivid Mental Picture

      Discouragement can and will happen — it’s a part of life, whether professional or personal. Don’t wait until you get discouraged to visualize yourself doing well.

      Practice your mental picture of success even at the times when everything is going so well it’s unbelievable, but you’re not quite at the end-point yet.

      When things aren’t going well, it’ll be the much easier to remain in a positive mind-state because you practiced being there.

      Example:

      Social scientist Frank Niles provides a perfect example of goal visualization:[5]

      “Former NBA great Jerry West is a great example of how this works. Known for hitting shots at the buzzer, he acquired the nickname ‘Mr. Clutch.’ When asked what accounted for his ability to make the big shots, West explained that he had rehearsed making those same shots countless times in his mind.”

      Note that West visualized sinking the exact shots; again, specificity matters.

      8. Express Your Professional Goals Positively

      This goes directly with the visualization process. Goals can seem like chores, which is why it’s important to use positive, proactive wording when you’re vocalizing or writing things down.

      Through positive expression, you’re training your brain to take a certain path whenever you think about your professional goals. This translates into forward, positive momentum whenever you take action.

      You’re more likely to take action if you associate that action with positive thoughts and feelings.

      Example:

      Instead of, “It isn’t that hard to type 500 words in 4 hours,” say, “I like taking advantage of the time I set aside to zone in and really have fun with what I’m doing.”

      Note that the specific goal — 500 words in 4 hours — is implied because you already know it.

      The point of this statement is to associate a feeling of enjoyment with commitment and focus.

      9. Build Your Network with Passion and Purpose

      A professional network will help you hit those stepping stones necessary to achieving your ultimate goal. But you don’t want to network with just anyone.

      Build a network with other people who share your passion, build it based around your specialty, but also look for people from outside your usual sphere who can help you gain a different perspective.

      Demonstrate your passion by helping other people, and listen more than you talk.

      Example:

      Find a mentor — it’s perhaps the most critical networking move you can make. MileIQ provides some examples of where to start:[6]

      • The SCORE Business Learning Center
      • Small Business Development Centers
      • Women’s Business Centers
      • Veteran’s Business Outreach Centers
      • Minority Business Development Agency
      • A trade association through your SBA district office

      10. Benchmark a Competitor Like a Boss

      If you’re freelancing or running your own business, this one is particularly applicable to you.

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      Is there an exemplary freelancer or small business owner with whom you’re impressed? Analyze what this person has done to get where they are, find a metric to serve as a benchmark of their success, and aim to do better.

      Example:

      Benchmark social metrics — say, for example, you’re writing an article on cryptocurrency for a finance website. Buzzsumo[7] provides a tool you can use to benchmark the number of social shares a competitor has earned for this topic:

        11. Master Time Management

        Here’s the thing about professional goals:

        You must master time management to accomplish them. Understand how much time to set aside for each objective; and when you’re working on objectives, use your time not just efficiently, but mindfully.

        That means immersing yourself in the activities that are essential to completing objectives. Focus on what works best to achieve your desired outcome.

        Example:

        Life and business strategist Tony Robbins recommends “chunking your goals,” otherwise known as compartmentalization:

        • Write down tasks you need to get done during the week.
        • Group different tasks together based on their categories, e.g. “Consult SCORE about a mentor” and “talk to Ted about job opportunities” would be categorized under “Networking.”
        • Set aside time for each category.
        • Work on the tasks for a single category during a specific chunk of time.

        12. Identify Your Strengths and Weaknesses — and Get Strategic

        As you move toward accomplishing your primary career goal, you’ll note that different objectives fit into different categories, and you’re better at some categories than you are others.

        Once you know what you’re good at, focus on it. Spend as much time as you can concentrating on your strong-points.

        When it comes to your weaknesses, ask for help.

        Forbes contributor Elana Lynn Gross reveals that asking for help the right way can advance your career. “Ask targeted questions that will allow you to set your strategy,” Gross says.[8]

        Within any category, work on what you’re good at first, and then ask your network for help with blind spots.

        Example:

        Christine Wallace, VP of Branding and Marketing at Startup Institute, told Fast Company how she ended up dropping her first venture:[9]

        “I took a train from the Valley up to San Francisco and met with two mentors, who agreed that it was the end of the road for Quincy [Apparel]. After it was all over I spent three weeks straight in bed. Then after 21 days of sleeping, crying, I put on my big girl pants and rejoined the world.”

        In Wallace’s case, she needed to ask her mentors for help to understand when to move on.

        Don’t be afraid to ask for advice when something isn’t working.

        13. Take Advantage of Awesome Resources at Your Disposal

        When it comes to setting professional goals, tunnel-vision and short-sightedness are big problems for many of us.

        We think there’s only one way to complete an objective. The truth is there are multiple ways to approach any problem.

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        This implies taking a moment to step back, view your objective from a distance, and survey your options. Think differently, use your imagination, and do a thorough search — online and off — for resources.

        Example:

        Get a library card, scour the shelves, AND crowdsource ideas from social media — you may find something unexpected.

        14. Be a Brand That Stands Out

        Believe it or not, your brand is a very important part of your overall career goal. There are two aspects here:

        • How you appear via any published format
        • How you appear in person

        It’s more important to have a quality brand than it is to be prolific, so don’t publish anything — on social media or elsewhere — that you will regret.

        You will make mistakes in your endeavors, and in fact it’s important to take risks and make mistakes.

        There are good mistakes. Good mistakes are the screw-ups that show you’re striving toward your goal. Anytime you set an objective, think about how it aligns with brand and overall goal. In other words, know when to say “no” to projects that don’t compliment your brand and overall mission.

        Example:

        View yourself as a thought leader, be one, and make content that showcases your thought leadership:[10]

        • Videos: Post on YouTube, your website, and social media
        • Podcasts: Learn how to start podcasting.[11]
        • Workshops or meetups: Look for a community space and invite others to join you in discussion.
        • Blog posts and newspaper op-eds: Share your knowledge and opinions.

        15. Steal Ideas from Your Competitors

        This is the one truth that’s hard to stomach. Great ideas come to those who steal. You may not be sure of your next step, your next objective, and time is precious.

        Observe what other great professionals are doing, capture the core of their objectives, make them your own, and craft them into something new.

        Example:

        Steve Jobs, the visionary behind Apple, fully endorsed the Picasso quote, “Good artists copy, great artists steal.”[12]

        In 1989, Xerox sued Apple for stealing ideas and incorporating them in the Macintosh and Lisa computers, but lost the lawsuit. That’s because Apple made something new.

        Here’s a simple way to go about this. Say you’re writing about freelancing, and the Freelancers Union blog is one of your top competitors. Pop the URL into Buzzsumo. You’ll see that the top articles are about taxes:

          In that case, you can write a “Definitive Guide to Taxes for Freelancers” or “Definitive Guide to Tax Breaks for Freelancers.”

          It’s About Passion and Practicality Combined

          Your primary career goal must be about what you love to do. Otherwise, why would you want to do it?

          To reach your goal, you must make small, practical steps. Don’t expect everything to go perfectly along the way, and don’t eschew hard work that isn’t exactly exciting.

          Too often, we get caught up in the excitement of the dream, and when the step-by-step isn’t nearly as exciting, we quit.

          Learn how to do the boring, rote tasks with joy because you’re doing them to achieve greatness.

          Always remember why you set out on a mission to begin with, and let your brain follow your heart.

          More Tips for Setting Professional Goals

          Featured photo credit: rawpixel via unsplash.com

          Reference

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