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5 Cut n’ Paste Scripts for Dealing with Awkward Business Situations

5 Cut n’ Paste Scripts for Dealing with Awkward Business Situations

Have you ever found yourself wondering what to do when a client disappears mid-project or stops paying your invoices?

Self-employment can be fulfilling and lots of fun for sure, but it’s also a bit of a minefield, especially when you’re starting out.

Here are five scripts to help you navigate your way through some common awkward business situations without losing friends, money or your sanity.

1. A potential client you want to work with goes dark on you

Do you:

a)    Email to say you’re just following up and could they please let you know a.s.a.p.

b)    Email to say you’re following up on your previous follow up.

c)     Say you’re all booked up and they missed out. Too bad.

Or d) Email them and say:

Hi {potential client}

I understand you probably haven’t gotten around to thinking about our phone conversation just yet. But I wanted to check in and see if maybe you’re leaning towards a yay or a nay? No pressure either way.

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I would love to work with you and I’m really hoping we can tee up our calendars to make this happen. I believe that together, we can rock this event/launch/project. But if it doesn’t happen, I’m behind you one hundred per cent and wish you all the best.

Respectfully yours,

2. A friend, acquaintance or client has added you to their email list without your consent.

Do you:

a) Unsubscribe immediately. How dare they?

b) File them as junk. They deserve it.

c) Stay subscribed–you don’t want to offend them.

Or d) Unsubscribe (your time and your inbox is sacred), but also send them a nice note along these lines:

Hi there,

Thank you for sending me your newsletter. I loved what you wrote about {insert topic}. Unfortunately I did have to unsubscribe due to the pressure my inbox is under these days. You can rest assured it’s not a reflection of the amazing work you’re doing.

I look forward to catching with what you’re up to on {your blog/Twitter/Facebook}.

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Your friend,

3. A long-standing client is not paying your invoices on time.

Do you:

a) Threaten them with legal action. The nerve.

b) Keep following up with them. Surely they will crack and pay eventually.

c) Let them pay you on their schedule. You’re grateful for the work.

Or d) Email them and say:

Dear client,

You know I LOVE working with you guys and I want our relationship to continue.

However we do need to have a chat about our invoice situation. My contract stipulates payment within 30 days, and as you may or may not be aware, the last couple of payments took more than 90.

I know you have priorities when it comes to your cash flow and as a small business owner I can totally sympathize. But I also have a mortgage to pay and several humans to feed. And my bank manager won’t listen to my 90 day invoice story (believe me I’ve tried!).

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Do call me if we need to chat about this.

I remain your friend and colleague,

4. You have a hot lead, but he balks at paying your fee at the last minute. You really want to work with him.

Do you:

a) Offer them a one-time only discount.

b) Say your fees are negotiable.

c) Tell them your fees are set in stone and they can get over it if they don’t like ‘em.

Or d) Suggest a compromise

Dear {potential client},

You know I’d love to come on board and help with this project. I have so many great ideas and I’m chomping at the bit to get started. I understand where you’re coming from about my fees. We all have budgets. But I work hard to make sure my clients get the results they want, which is why my fees are set at that level.

So how about we reconfigure the schedule of work until we get closer to your budget? Perhaps there is some way, for example, you could have {name task} taken care of in-house?

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I’ll wait to hear from you.

Best,

5. You’ve signed up a new client. But they’ve started making unreasonable demands on your time. They’ve already phoned you five times and it’s Saturday, for heaven’s sake.

Do you:

a) Tell them to go jump in a lake and stop bothering you.

b) Ignore the calls. They can call on Monday if they really want to talk to you.

c) Agree to everything they want. The customer is always right.

Or d) appeal to their higher sensibilities and say:

I know you’re really enthusiastic about this project (me too by the way). But Saturday is the only day I get to spend with my family. So we’re going to have to pick this up again on Monday.

I know that as a family man/woman yourself, you’ll understand. Besides, my wife/husband/significant other will kill me if I don’t stop working weekends all the time!

Let me know in the comments if these templates work for you!

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Last Updated on July 2, 2020

13 Common Life Problems And How To Fix Them

13 Common Life Problems And How To Fix Them

In life, we encounter problems as we breathe. But it doesn’t get to us until we feel a major impact, and that’s when it becomes a source of concern, hurt, or sorrow.

Life problems, depending on their magnitude, can be clogs in the wheel of progress, and we may not be able to attain our full potential if we don’t learn to place our problems in the proper perspectives as suggested in Robert Schuller’s Tough Times Never Last.

In this article, I have identified some common areas where you will most likely face problems as you make progress towards reaching your full life potential. I have also suggested practical approaches in handling, managing, and solving such problems.

1. Financial Crisis

We live in an uncertain world and a financial crisis may come at different stages of life. While you should always anticipate and prepare for a financial crisis, it may still catch you off guard or the magnitude may be far more than any preparation you have made over the years.

It could be that you lost your job or a major investment, got slammed with a lawsuit that threatens your savings, or have your livelihood be affected by a major disaster. So what do you do when you are in a financial mess?

Solution

To overcome a financial crisis, you will have to come to terms with the crisis. Acknowledge and accept the situation and begin recovery by setting your financial priorities right.

The next thing to do is to identify the cause of the crisis. If it’s due to a job loss, then your effort should be directed at getting a new job. If it is having multiple debts, look for ways to consolidate your debt so that your monthly debt repayment can be consolidated into one instead of being burdened with multiple payments.

You can also sell some of your assets to raise money to save the situation, or look for a better job if you are earning less at your current job. Don’t hesitate to ask for help from family and friends if you need to.

2. Health Crisis

Another major problem that might come up in your life is a health crisis. This is not far-fetched because our body systems work round-the-clock, even when we are sleeping. As a result of this, and if you don’t maintain routine health habits, health deterioration might begin to set in. Things might even get serious if you don’t attend to it early.

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Solution

When you are facing a major health crisis, the first thing to do is to consider lifestyle changes. This includes cutting down on junks, eating healthy diets, exercising, breathing fresh air, taking some sun, etc.

Apart from the lifestyle changes, you have to seek quality medical help and make sure you get different opinions about the state of your health so you can get the best affordable care.

3. Relationship, Marriage, and Family

There may not be anything as sweet as love and family life, but it can also be the source of pain for some. Human imperfections in a relationship can cause a major crisis in life. This has been a stumbling block to many on their path to fulfillment.

Solution

The best thing to do is to prevent relationship problems from happening, but if they do happen, you need to face reality and begin to take steps towards addressing them. Do your best to keep the lines of communication open as this can help in strengthening your struggling relationship. Talk about the challenges with your partner and look for common grounds.

You can also arrange to see a counselor together or read books that address the specific challenges you are facing. The worst thing you can do is to end a relationship and that’s only when you have exhausted all other options.

4. Workplace

The workplace is supposed to be a place where we dutifully render the services for which we’ve been hired.

However, it is not impossible to face animosity at work—dealing with toxic people who would rather not see any good in what you do. It might be caused by differences in background, attitudes, and unhealthy competition that can result in personal conflicts. This can create undue stress and reduce productivity.

Solution

Be as professional as possible when dealing with toxic people. Be kind and show understanding, and try to avoid personal confrontation.

You can even try to reach out to the persons and invite them over for a coffee and get to understand their worldview. This can help you to connect with them at their level so that you can avoid unnecessary stress for yourself.

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5. Career Pressure

In your quest to become more successful, you will likely encounter work-related pressure. Such can come when trying to stabilize your career or climb the career ladder. It can also come as a result of overworking and having no life. Career pressure is one of the most common life problems.

Sometimes, it may be that the promotion you are working hard to get is not coming or positions you are qualified for are being offered to others. The pressure can get more intense when you find that most of your colleagues are moving ahead of you.

Solution

Check to find if you have personal or attitudinal problems. Some attitudinal problems can put you at a disadvantaged end. It may be poor communication, poor personal grooming, or poor relationship and networking skills. If it is any of these problems, then work on improving yourself in those areas.

You can also observe your colleagues who are succeeding and take note of what they are doing differently.

6. Unfair Treatment

We are in a world where some people often think they have some privileges over others and may want to exercise this thinking and treat others unfairly. If you find yourself in an environment where you are being oppressed or treated badly because of your race, gender, or current status, this can make you feel really bad and can also affect your psyche and productivity.

Solution

There is the temptation to decry your treatment, defend yourself, and demand a change immediately, but you should really wait for the right opportunity to do that.

When the time is right, reach out directly to the person or authority involved, and make it private. Meanwhile, you should be factual about the instances of your unfair treatments. Don’t just say it that you are being treated badly; give several undeniable instances.

Once you’ve made your grievances known politely, keep being you. If things don’t change, you can cocoon yourself in that environment. If you have an option to leave, you can do so as well.

7. Emptiness and Boredom

When you are in a rut, everything becomes normal, dull, unproductive, and yet difficult to change. This can lead to feelings of emptiness and boredom. This may not seem like a serious life problem, but it can have a great impact on your life.

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Solution

To overcome boredom and emptiness, break out of your routines, and deliberately create a new experience for yourself. If you can’t leave your job to find a new one, start doing other things that reflect your true passion. Sometimes, the things that give us the needed drive in life are not our day jobs.

8. Confusion

Confusion is described as a change in mental status in which a person is not able to think with their usual level of clarity.[1]. It is inherent in forgetfulness and lack of concentration.

It can be caused by different things including medical and environmental factors. It can also be due to the experience of a loss, a heartbreak, or abuse.

Solution

Don’t allow the situation to deteriorate into something more serious. Try to snap out of whatever experiences you have had that is causing confusion. Seek medical help if necessary or talk to a psychologist.

9. Friendship Problems

We need friends in our lives to rob minds and hang out together and even help us when we run into trouble. But many people have found themselves in serious trouble as a result of the company of friends they keep. They’ve experienced jealousy, backstabbing, and betrayal of trust. Some friends have even used the information freely provided in times of friendship to betray trust.

Solution

Don’t open up on everything to friends. Keep some information only to yourself. If you notice that a friend is working against you, confront them with the truth. Limit your interaction with them or get rid of such toxic friends completely.

10. Haunting Past

We all have pasts, and we might have done some crazy stuff in the past before we begin to live a more civilized and decent life. But sometimes, the past comes back haunting. It’s even worse when life problems of the past haunt you back and become problems of the present.

It may be that what you have done is now striking your conscience, keeping you awake at night. Or someone who knows about it is trying to use it against you, and it is standing in the way of your progress.

Solution

Be true to yourself and forgive yourself. If it is an issue with another person, you can reach out to the person to settle with them. If it is a secret that is now being leaked out, own up to it, take responsibility, and move on.

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11. Safety and Security

You may find yourself in an environment where there have been unexplained murder, gun violence, police brutality, insurgencies, and other life-threatening situations. This can make you feel like you might be the next victim. What should you do in this situation?

Solution

Ensure that you watch where you go and keep your home secure. You can also get involved in a neighborhood community watch to collectively find solutions to the threat. If the situation persists, you can move to a more secure location.

12. Failure

Failure can bring disappointment and can also slow the pace of progress. But failure is also part of life, and we have to learn to deal with it. But what do you do when an experience of failure weighs you down?

Solution

You can read a book or biography to get inspired by other people’s success stories.

13. Grief

No one loves to grief but we can’t totally shield ourselves from it. The loss of a loved one is painful and, if not properly handled, can lead to an emotional breakdown.

Solution

Take your time to express emotions. You can also pen an emotional tribute to the individual. Writing can help us bring out the feelings that cannot be expressed otherwise, and it helps us breathe a sigh of relief.

You can also cope with your grief by helping them to realize some of their unfulfilled dreams or do something in their honor. Lastly, while you think about your loss, you will still have to move on, accepting the fact that life is transient.

The Bottom Line

Problems are what make life worth living. They help us adapt to become tougher as we adapt to different situations. Always remember that whatever problem you are facing has a solution or, at least, a manageable approach.

Therefore, never allow your challenges to stop you from fulfilling your true potentials in life.

More Tips to Help You Get Unstuck

Featured photo credit: Danka & Peter via unsplash.com

Reference

[1] Medicinet: Confusion: Symptoms & Signs

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