Advertising

15 Phrases Effective Leaders Will Never Say

15 Phrases Effective Leaders Will Never Say
Advertising

Being a leader is all about guiding people toward your vision using a consistent balance of communication, action, and encouragement. We can influence change through our actions. Leaders make change happen. What used to work as a leader—spouting out demands, drafting huge outlines for your team to follow, and using negative reinforcement—doesn’t work as well anymore. An effective leader needs to connect with the people they lead. Creating a shift in the way you communicate will help you attract a tribe that will follow you with dedicated loyalty.

Here are 15 phrases that you will never catch an effective leader saying.

1. “I can’t.”

This is perhaps one of the most detrimental phrases for not only leaders, but everyone else, too. Saying “I can’t” limits your action to doing only the things that you believe you can. If you don’t believe in yourself, how will others believe in your vision and themselves? Instead, a better question is “I will” followed by “How?” These two phrases inspire creativity and innovation, two characteristics apparent in all leaders.

2. “I don’t care.”

Saying “I don’t care,” basically says that you don’t have an opinion. Although it may often be said in disregard of a particular idea, it still communicates a lack of regard and a lack of drive. Good leaders say “I’m interested. I care.” It shows they are driven and passionate about executing their vision. They realize that caring for each unit of their organization, from the smallest member to the largest change, is important.

Advertising

3. “I’m in charge.”

If you want people to resent you from day one, say this phrase. The need to tell people that you’re in charge indicates that you’re not actually in charge. This phrase makes the difference between managers and leaders. Managers often use this phrase to to bark orders from a safe place to a submissive team that works from fear. Leaders realize that the strength of their vision and effectiveness of their leadership is rooted in the drive and passion of their tribe. By simply not saying this phrase, leaders empower their team to contribute to their vision. And by doing so, they open themselves to innovation. Leaders establish respect and build followers through consistent action, not fearful words.

4. “You don’t understand.”

Telling someone that they don’t understand shuts them down before even making an effort to help them understand. Great leaders realize that if there is misunderstanding or if their vision is unclear to the members of their tribe, then it is their responsibility to help their team understand. “Check this out!” or “How can I help you?” are effective phrases leaders use to open up a dialogue to enable members to figure out what they are trying to execute or convey.

5. “Can I?”

Waiting for permission to change something is the quickest way to keep it the same. Followers ask permission before changing a system. Leaders only make the changes they believe in. The ruthless pursuit of the most efficient and effective way makes a great leader. The best leaders don’t wait for permission before making change. They create change through action and ask for forgiveness later.

6. “It’s impossible.”

Saying this phrase in response to an idea or action shuts down any possibility of it ever happening. Faith and confidence go hand-in-hand with leadership. Effective leaders instead ask the question: “How can we ____?” These phrases create inspiration and motivation, two key components of a good leader. It is absolutely essential for a leader to believe. Leaders of an organization—the ones who truly believe in what they are a part of—are confident in their beliefs.

Advertising

7. “Let’s wait” or “It’s not time.”

No leader ever became great by waiting for the perfect moment to execute a project or idea. The best leaders realize that the timing will never be perfect. “Let’s do it now” and “We can work it out” are ways that great leaders execute ideas and change in an organic way, adapting to the obstacles of their execution as they unfold. Adapting to change during this execution also supplies new strategies for dealing with change.

8. “People won’t like me.”

Worrying about whether people will like you or not will ensure that you stay the same and only make small ripples in the ocean of an organization. Great leaders create huge waves and build their following by changing the status quo. Society thrives on habitual routine and most people do not like change. The best leaders will have a healthy awareness that not everyone will like them, and that they cannot please nor make everyone happy. Being confident in their beliefs and vision allows them to maintain this mindset.

9. “It’s always been done this way.”

People who use this phrase usually maintain a calm cruise through their daily lives. While there’s nothing wrong with this mindset, a great leader will realize that innovation is absolutely necessary in order for people to believe in their vision and follow them. “What if?” is a question that great leaders ask themselves daily when confronted with a system that they believe could be executed more effectively. Just because a system worked in the past doesn’t mean it still works today. Leaders understand that, and are constantly in search of ways to improve upon systems using innovation and strategy.

10. “I did it.”

Any statements that use “I” when referring to accomplishments of your organization or team is never going to establish leadership. By using “I” statements, individuals place themselves on a pedestal of selfish pride. Effective leaders take a position of humble confidence in their role and lavish pride for their team. A successful leader realizes that she is only as good as her group. By saying “We did it!” or even “Y’all did it!” and lifting others up above themselves, leaders empower their tribe members to continually strive for greater success.

Advertising

11. “I know enough.”

This statement indicates that an individual has learned everything there is to know. It is a surefire way to get passed by others in the quest to be the best. Since leaders strive for the best, you’ll always hear them asking the question “Why?” or “How?” Asking the right questions it essential for any leader to become great.

12. “It’s too difficult.”

This phrase indicates a challenge. The difference between a leader and a follower is that followers often shrink away from challenges while leaders see them as opportunities. Leaders pave the way through challenges and obstacles by saying “Let’s do it” or “We can”. It takes a lot of creativity to overcome obstacles. It also takes a lot of faith. Leaders have both of these characteristics, and they’ve developed them by plowing through the obstacles and boundaries that seemed too difficult to their followers.

“Obstacles are those frightful things you see when you take your eyes off your goal.”

—Henry Ford

13. “It’s not personal; it’s business.”

The problem with this phrase is that it’s always personal to the person that you say it to. Where people are involved, there’s always a relationship at stake. And great leaders realize that the relationship they have with their members is one of the most important aspects of creating a successful team that will carry out their vision and goals. If an individual can’t engage their team on a tangible, relational level (instead of like a machine), their tribe is destined to resent their leader, or they just won’t care enough to perform to their top potential.

14. “I don’t have time.”

People that say “I don’t have time” have not prioritized or managed their schedule effectively to invest in the things that really matter. This phrase indicates an insulated mindset that doesn’t have schedule flexibility or relational connection with others. But having the ability to connect with your team, family, or organization is what makes an effective leader. Saying “Let’s find a time” or “I can make time for you” are two of the most supportive phrases that engage and connect leaders to their team, and in turn establish their follower’s worth.

15. “It’s perfect!” or “They’ll be perfect.”

Perfection is an illusion. And the people that wait for the perfect prototype, perfect time, or perfect people, usually don’t make much change. These people are often the most unaware of their imperfections, which makes them liable to judgement of others’ imperfections because they cannot see their own. Leaders believe in beginning something, and reinventing it until it works. They will say “It’s not perfect, but it’s a start.” They realize that imperfection and the discovery of flaws (personal and product) is all part of the creative process to establish something worth standing behind.

“The secret of leadership is simple: Do what you believe in. Paint a picture of the future and go there. People will follow.”

—Seth Godin.

Featured photo credit: Brooklyn Morgan via unsplash.com

More by this author

Chris Talambas

Chris is a writer and professional physical therapist.

7 Ways to Get Rid of Negative Energy and Become Positive 15 Phrases Effective Leaders Will Never Say

Trending in Work

1 7 Effective Ways To Motivate Employees in 2021 2 How To Stay Motivated As You Build Your Business 3 15 Smart Video Conferencing Etiquette Tips to Follow 4 23 Tips for New Entrepreneurs to Get Your Business Underway 5 20 All-Time Best Entrepreneur Books to Make Your Business Successful

Read Next

Advertising
Advertising

Published on July 27, 2021

15 Smart Video Conferencing Etiquette Tips to Follow

15 Smart Video Conferencing Etiquette Tips to Follow
Advertising

During the pandemic, video conferencing replaced in-person meetings and has now become the standard option for business meetings. Over the past 17 months, most workers have gotten past the video conferencing learning curve with Zoom or Microsoft Teams (or their platform of choice).

But just as with in-person meetings, attention can wax and wane. Some say we’re just not used to staring at ourselves so much on the screen. Instead of fixating on that, try employing smart video conferencing etiquette, or you may risk indiscretions that will flag you as a slacker.

Put the Pro in Professional

After more than a year of fine-tuning, here are the new rules of video conferencing etiquette.

1. Mute Your Mobile and Other Devices

The first video conference etiquette you need to know is muting your other devices. Just as in the pre-COVID days, someone’s obnoxious ring tone blaring Taylor Swift’s newest single in the middle of a meeting is also an annoyance if it happens during a Zoom meeting and so is the inevitable fumbling to turn off the sound. Even the apologies to the group get tiresome.

Also, when notifications are activated on the computer that you’re using for the meeting, the incoming message takes over the audio and you’ll miss out on snippets of the conversation. Be sure to eliminate this possible faux pas.

2. Dress the Part

While working from home, you may have fallen into the habit of slipping on your comfiest T-shirt each day. Hey, no judgments! But before you log on to your video conference, try to make an effort with your appearance.

Depending on your company culture and the importance of your meeting, consider dressing the part of the professional whom you wish to project. It will help you feel more self-assured, and others will likely take you more seriously.

For women, wear light make-up, put on earrings, and make sure your blouse is crisply pressed. For men, show up freshly shaved. Wearing a crisp collared shirt in a solid color will usually suffice.

Advertising

Pro Tip: Stay away from wearing white or black, unless those colors look great on you. Consider wearing light blue or brown instead.

3. Stage Your Workspace

Have you noticed the backdrops of experts interviewed on news shows? Bookshelves and photographs are carefully curated, and no busy-patterned furniture or artwork is in sight.

Take note of what appears behind you when you choose the location of your video conferences. Piles of junk mail on the table or stacks of folded laundry on the couch will convey more about your personal life than you care to share. Make sure you remove clutter from the camera’s eye, and present a tidy, orderly workspace to your colleagues, coworkers, and bosses.

4. Put Some Thought Into Lighting and Perspective

Be aware that in a video conference, your computer camera can actually make you look up to ten pounds heavier depending on where you sit. But you can easily drop those added pounds by moving back from the screen to diminish the wide-angle distortion.

Frame your head on the screen by tilting the screen up or down. Also, it’s best to not place yourself in front of a window or bright light, which makes you appear in shadow. Instead, face the light source, moving it (or yourself) until you have a flattering amount of illumination. You can also purchase some small spotlights that allow you to add light as needed.

Pro Tip: If your lights add too much redness to your skin, consider counter-balancing with a green filter.

Remember That Half of Life Is Showing Up

5. Arrive on Time

In the old days of in-person meetings, it was nearly impossible to slip in late into a meeting unnoticed. In today’s video conferences, logging in late still shows poor form. Instead, strive to arrive five minutes early and get yourself settled.

Once the meeting is underway, the host may be less attentive about late arrivals waiting to be let in. Diverting the host’s attention away from the meeting with a tardy entry request is the ultimate giveaway that you didn’t honor the schedule. If you don’t want a black mark against you, log in on time.

Advertising

6. Turn on Your Video

Few people like to see their face on the screen, but buck up and turn on your camera in video conferences. In most cases, it’s better to be a face on a screen than a name in a blank square. Your statements will be more memorable when other meeting attendees can see you.

If you need to turn off the video, either because of a poor connection, some commotion in the room, or a need for a quick break, give a short explanation via the chat feature. Then, go back on video as soon as you’re able.

Pro Tip: Keep your explanation for your departure pithy. “Sorry! Doorbell rang. Back in five” says it all. Be sure to honor what you say in chat and really do return in five minutes.

7. Plan Ahead Before Sharing Your Screen

Don’t be one of those people who makes everyone else wait as you click through folders in search of a document. That’s just poor video conferencing etiquette. If you know you’ll need to share a document or video on your screen, prepare by pulling it out of its folder and onto your desktop. Also, clean up the files and folders on your desktop to reduce clutter and facilitate easy access. Close other programs like chat, calendar notifications, and email. Disable pop-up notifications to ensure there’ll be no unforeseen distractions.

Be sure to remind the host before the meeting that you’ll need them to activate the screen-sharing function. Show courtesy once you’re finished by hitting “stop share” to return to the screen with participants.

Attend to the Pesky Details

8. Make Sure That Meetings Remain Right-Sized

With the easy accessibility of video conferencing, it can be tempting to extend the meeting invitation beyond the core group and include everyone peripherally involved in a project. But just as with in-person meetings, the more people involved, the more unwieldy the meeting becomes.

Use good judgment when asking others to sit through a video conference so that you don’t needlessly take up others’ time and so that participants can be fully engaged.

9. Remember to “Unmute” Before You Speak

Most of us are likely able to count on one hand the number of video conferences when someone didn’t have to be reminded, “You’re on mute!” Forgetting to unmute before speaking has become one of the most common missteps in video conferencing.[1]

Advertising

Show everyone your impeccable video-conferencing poise by managing your mute feature with flawless control.

10. Stay on Point to Keep the Meeting Length in Check

As with in-person meetings, an agenda with assigned time limits for discussions remains necessary to keep a meeting focused. Data shows, however, that video conferencing can actually reduce meeting time.[2] Reasons include the elimination of commuting time and the ability to screen share and annotate to keep everyone on task.

Additionally, side conversations are virtually impossible with video conferencing now that you can no longer have back-and-forth exchanges with the person beside you.

Pro Tip: If you’re running the meeting, let attendees know in advance the protocol for the chat feature. Is it okay for them to “chat among themselves” or not? (See point 11, as well.)

Talking Has a Time and a Place

11. Chat Appropriately

Just like side conversations or texting in an in-person meeting, the use of the chat feature during a video conference can be disrespectful unless it’s directed to all participants. Hence, it’s good video conferencing etiquette to mind your use of the chat.

At the start of the meeting, you may want to ask the host if it’s alright for participants to use the chat feature. This allows them to disable it if they choose. Used appropriately, it can be a helpful tool to clarify or amplify an earlier point once the conversation has moved on or to let the group know that you need to sign off early (and why).

12. Use the “Raise Hand” Feature to Avoid Interruptions

The slight lag in many video conferences can result in speaking over another person if you attempt to jump into a conversation. To avoid this awkward interruption, indicate when you have something to add to the discussion with the raise-your-hand feature that signals the host you would like to speak. This effective meeting management device makes video conferencing run more smoothly, especially with a large group, but it must be activated and monitored by the host.

Pro Tip: For meetings of six to ten people, sometimes the old-fashioned raising of your physical hand may be the best option. But it’s up to the meeting host. Ask them what they would prefer, and follow that.

Advertising

13. Don’t Record the Session or Take Photos Without Prior Permission

In this case, not sharing is caring. The “sharing culture” made popular through social media has little place in video conferencing. Before recording a meeting or capturing a screenshot of the participants, always ask for consent in advance from the full roster of attendees. Knowing that a video conference will be photographed or recorded could have a bearing on what others are willing to discuss.

Manage Yourself

14. Minimize Distractions

While de-activating audio and video features can keep distractions from affecting the other participants, you will need to manage noise and disruptions on your end to give your full attention to the meeting.

Move out of high-traffic zones in your home, keep your door closed, and ask family members to be considerate.

15. Save Snacking for Later

Save snacking for later—or earlier. Eating while on video conference is a no-no. Munching in front of the group while close to the camera—as you are when video conferencing—subjects the participants to an up-close and (too) personal view of your food consumption process.

However, it’s perfectly fine to sip quietly from a glass of water or cup of coffee or tea. If the meeting threatens to last for more than two hours, you may want to ask the host in advance to schedule a five-minute break at the halfway point.

Final Thoughts

Even though bosses are now beginning to ask workers to spend some of their workdays on-site, up to 80 percent will permit employees to work remotely at least part of the time, which means more video conferencing in your future.[3] Mastering these video conferencing etiquette tips will help you dial in—as well as dial back—your participation and demonstrate your unwavering level of engagement to the team.

Featured photo credit: Chris Montgomery via unsplash.com

Reference

Read Next