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15 Challenges Only Secretaries Can Handle

15 Challenges Only Secretaries Can Handle

You’d be surprised to know that the most popular profession for women in 1950s and today is the same—secretary. About 4 million girls employed in the US fell into the category of “secretaries and administrative assistants” and I believe it is a job you can be proud of.

Being an executive secretary, personal assistant, legal, medical or a school secretary means dealing with a lot of ongoing tasks at once, mastering time-management and keeping razor sharp attention to details. No matter what they may say, it’s an important and rewarding job to take. Just think of the next 15 challenges we can handle with ease and grace as part of our profession!

1. You can smile and stay friendly even if you are not in the mood.

No matter what’s boggling your mind right now or tears your heart apart, you are a true professional and will always greet your boss’s clients with a bright smile and warm notes in your voice. You are particularly good at separating you work and emotions as you are the person who makes the first impression for the company you work for.

2. You can keep any secrets.

As a secretary you often deal with a lot of sensitive data and private information. The saying “curiosity killed the cat” has a sacred meaning for you. Yes being curios is part of the human nature; however, there’s a fine line between wanting to know more and and being so exuberant that you want to tell everybody what you have just learned.

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You are proud to say that you are someone your employer can wholeheartedly trust and stay sure nothing will ever leak, even the most hilarious or obscure things your boss does. Besides, you are perfectly aware of the difference between being helpful and being too bubbly. The latter includes spilling out information from a client’s file to a caller who barely introduced himself or going into too much details of what exactly your boss is now up to.

3. You can DIY basically anything.

All sort of emergencies happen in the office. Most probably you are the person to deal with them. So now you happen to know a lot of handy hacks from how to DIY last minute business invitation and business cards to creative ways to clean up wine spills fast and even making a lip scrub  (true story). Everyone in the office know you can figure things out and propose an unconventional solution to any problem out there. Surely, you feel really proud of that, but sometimes constantly feeling challenged is a bit overwhelming as well.

4. You can taking notes really fast.

Your typing speed is somewhere close to the speed of light, but you also know that taking longhand notes can be even more effective when there’s a lot of information to digest.  During the past few years you’ve mastered shorthand, developed your own writing system and bought at least 4 new notebooks. Also, you had to master calligraphy as you are the person asked to write some beautiful text on those last minute invitations.

5. You can always stay organized.

You just cannot let yourself zone out, daydream or be a tiny bit absent-minded. Even if you are woken up at 3 a.m. in the morning, you can fire out your boss’s daily schedule for the next month. You have a few to-do list apps in your phone, a corporate Google calendar sync with all your devices, numerous reminders on your desktop and colorful stickers everywhere with the most important tasks to handle.

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6. You are a planner.

As you spend most of your days coordinating events, scheduling company meetings and making all sort of other arrangements from travel to catering, in your daily life, you have become an absolute planner as well. The world “spontaneous” makes you cringe and think of how bad will those unplanned things turn out, even if it’s just a weekend getaway to the countryside with your SO. Your have a strict daily routine and you start slightly panicking when something intervenes and you need to make changes. Some of your friends say you are a bit boring, but you just love to keep everything well-planned and organized.

7. You need to care a lot about your appearance.

Part of your profession is to look and dress well and appropriate. You carefully plan your outfit, accessories and shoes in the morning, watch for new business fashion trends and even secretly flip those “dress for success books.” You frequently visit your hairstylist (sometimes more frequent that your wallet would want to), nail salon and other beauty parlors to look groomed. You wish you could wear anything to work and stop applying makeup in the morning, but sadly there is no way around the fact that people judge you and the company you work for by your personal appearance.

8. You are in constant search of new ways to become even more productive.

Typically, you have a lot of work at hand and loads of tasks to juggle at once. So you spend most of your evenings testing yet another time-management app, reading all about the new productivity trends and hacks out there. The truth is, sometimes you get so engaged that you actually procrastinate by trying to become even more productive instead of getting things done.

9. You can be very flexible.

That means you come early in the morning and stay out til late if that’s absolutely needed. You are okay with flexible working hours that often get sporadic and can easily adjust to nearly any schedule or working environment. However, that means you can’t maintain proper work-life balance and oftentimes sacrifice your personal time for the sake of work.

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10. You can deal with any type of person.

Obviously, you don’t work in a vacuum and apart from dealing with your boss, you also happen have a sort of interactions with vendors, clients, board members, other employees and all sort of other folks out there. Yes, most of people you interact with are genuinely pleasant, but you often get face to face with “difficult people” as well.  You are forced to exercises all your patients and professionals to keep the communication smooth and polite. In real life you’ve probably said the f-word already at least twice, but at work you can’t let your emotions dominate.

Apart from that you are sometimes bullied by those who see you as a subordinate. It’s another unpleasant situation you have to tactfully deal with and communicate assertively while keeping good work relationships.

11. You can always learn something.

Now you can master any new accounting software in about 15 min, set up any email client, deal with different models of printers, scanner and VoIP phones without calling the IT guys. You learn new things every day and master new skills depending on the task you are supposed to handle. However, being a Renaissance man sometimes gets tiring.

12. You can never be late.

Actually, being late is your worst nightmare. So you always set two alarm clocks in the morning, especially if you have an important meeting. You leave home well in advance to have some extra time in case you get stuck in a traffic jam or something else turns out.

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13. You can never throw papers away.

During your first month you were kind of afraid to throw any paper away as it might later turn out as important. Now, you need one quick glance to identify which pile the paper should go to trash; to add to the folder as it might be needed some day; important and “never through that away under any circumstances.”  The problem is: you’ve stopped throwing away papers at home to and keep them neatly organized in folders just in case it’s ever needed.

14. You are very attentive to details

As you deal with a lot of paper work and important data, one small typo can not only cost you a job, but get your whole company in serious trouble. Say, typing $600.000 instead of $60.000 in a vendor contract. Your job made you manically attentive to all the details, you triple check everything you send to other people. Also, you are probably a grammar nazi and can help telling your friend that he misspelled something on Facebook or didn’t use the correct tense.

15. You can always crack a good joke.

As a recent survey found, 98% of CEOs prefer candidates with good sense of humor. Yes, you are a true professional, but that doesn’t mean you can’t have fun at the same time. People like you because you can give a witty remark or make a good joke even when things get really intense. Your sense of humor is among the things that help you handle even the most daunting challenges with ease!

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Elena Prokopets

Elena is a passionate blogger who shares about lifestyle tips on Lifehack.

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Last Updated on February 11, 2021

10 Secrets of Making Every Presentation Fun, Engaging, and Enjoyable

10 Secrets of Making Every Presentation Fun, Engaging, and Enjoyable

Not a lot of people are good at public speaking. You could even say that virtually everyone needs to get some practice, and preferably good guidance, before they can learn to stay calm when facing a room full of people. Having all eyes on you is an uncomfortable experience and it takes time to get used to. However, even if you can manage to control your stage fright and stay focused, it doesn’t necessarily mean that your presentation won’t put people to sleep. This is usually the case with long presentations on a very dull subject, with the presenter speaking in a monotone voice and dimming the lights to play a PowerPoint presentation.

You have to work hard to develop the right skills

If you want to be remembered and actually get people engaged, you need to make your presentation fun and enjoyable, without coming off as corny or desperate to please. I know, it doesn’t sound that easy at all! A good presentation during a promotional event or given to an important client can be a game changer for your business, so it is easy to get stressed out and fail to perform all that well. Luckily, giving an interesting lecture is something that can be practiced and perfected. There is plenty of advice out there on the topic, but let’s look at the most important aspects of giving a memorable and fun presentation.

1. Make your presentation short and sweet

With very long, meandering speeches you tend to lose the audience pretty early on, and from then on out it’s just a test of endurance for the few bravest listeners. Not only will people’s attention start to drop rapidly after sitting and listening to you talk for 30 minutes, but you also risk watering down your core ideas and leaving your audience with little in the way of key phrases and important bits of information to take away from the whole ordeal. Famous speakers throughout history have known the importance of condensing the information by using well thought out sentences and short phrases loaded with meaning.

JFK’s famous: ”It’s not what your country can do for you, but what you can do for your country,” expresses so much in very few words and gets the audience thinking. Ancient Spartans, for example were famous for their quick, dry wit, often demolishing their opponent’s argument with a single word or phrase. You’ll want to channel that ancient spirit and be as concise as possible when preparing your presentation.

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2. Open up with a good ice breaker

At the beginning, you are new to the audience. There is no rapport, no trust and the atmosphere is fairly neutral. Even if some of the people there know you personally, the concept of you as an authority on a particular matter giving a speech will be foreign to them. The best way to encourage a warm and friendly atmosphere is to get some kind of emotional response out of the audience right at the beginning. It doesn’t matter what emotion it is, you just need to connect with them on a more personal level. It can be shock, curiosity, laughter, knowing smirks, nervousness – whatever gets them out of that initial feeling of indifference. There are different kinds of effective ice-breakers, but generally speaking, the most successful ones utilize one of these tactics:

  • Joking
  • Tugging on their heart strings
  • Dropping a bombastic statement
  • Telling an interesting and relevant anecdote
  • Using a metaphor or drawing comparisons

You can make a small, self-deprecating comment, stir the presentation one way and then suddenly surprise the audience, use sarcasm, open up with a short childhood story that taught you a lesson, quote a famous person and elaborate on it from personal experience, use an inspirational anecdote or hit them with a bit of nostalgia. Just remember to keep it short and move on once you’ve gotten a reaction.

3. Keep things simple and to the point

Once you’re done warming up the crowd you can ease them into the core concepts and important ideas that you will be presenting. Keep the same presentation style thoughout. If you’ve started off a bit ironic, using dry wit, you can’t just jump into a boring monologue. If you’ve started off with a bang, telling a couple of great little jokes and getting the crowd riled up, you have to keep them happy by throwing in little jokes here and there and being generally positive and energetic during the presentation. You need a certain structure that you won’t deviate too far from at any point. A good game plan consists of several important points that need to be addressed efficiently. This means moving on from one point to another in a logical manner, coming to a sound conclusion and making sure to accentuate the key information.

4. Use a healthy dose of humor

Some of the best speeches and presentations in the world, which have been heard and viewed by millions, all feature plenty of humor. No matter the subject, a great speaker will use natural charisma, humor and beautiful language to convey their points and get the crowd excited about what they are saying. A great example of building rapport with the audience through the use of humor is Barrack Obama talking about the government building Iron Man.

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It is silly and fun, and absolutely not something that you would expect from a man in a position of power speaking in such a serious setting – and it’s exactly why it works. The more serious the situation and the bigger the accent on proper social behavior, the harder your jokes will hit.

5. Try to tell a story instead of ranting

Some people can do all of the above things right and still manage to turn their short and fun little presentation into a chaotic mess of information. You don’t want your speech to look like you just threw a bunch of information in a blender in no particular order. To avoid rambling, create a strong structure. Start with the ice breaker, introduce the core concepts and your goals briefly, elaborate on the various points in a bit more detail, draw logical conclusions and leave your audience with a clear takeaway message. You want to flow naturally from one part to the next like you are telling a big story chapter by chapter.

6. Practice your delivery

Standing in front of the mirror and practicing a speech or presentation is a technique as old as mirrors – well, come to think of it, as old as human speech, since you can see yourself reflected in any clear and calm body of water – and that means that it is tried and true. The theory is incredibly simple, yet the real problem is actually putting in the effort day in and day out. Work on your posture, your tone of voice, accent, pauses between sentences and facial expressions. The most important thing is to talk slowly and loudly enough to be heard and understood clearly. Many famous speakers, such as Demosthenes and King George VI, overcame speech impediments through hard work.

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7. Move around and use your hands

Although you won’t instill confidence in your project if you are very jittery, moving around erratically, not knowing what to do with your hands and making fast movements, standing dead still can be just as bad. You shouldn’t be afraid to use your arms and hands when talking as it makes you seem more passionate and confident. The same goes for moving around and taking up some space. However, try to make slower, calculated and deliberate movements. You want your movements to seem powerful, yet effortless. You can achieve this through practice.

8. Engage the audience by making them relate

Sometimes you will lose the audience somewhat in techno-babble, numbers, graphs and abstract ideas. At that point it is important to reel them back in using some good, old-fashioned storytelling. Make comparisons to events from everyday life that most people are more than familiar with. By making things look simple, not only will you help your audience get a better understanding of the subject by enabling them to visualize the information more clearly, you will also draw a connection between you. After all, you are all just regular people with similar experience, you just happen to be performing different roles at the moment.

9. Use funny images in your slides

Although slides are not really necessary at all times, if you do need them to make your point and present your information more effectively, it’s best to liven them up. They say that facts aren’t always black and white, and your presentation should reflect this. Add a bit of color, make the information stand out and use an interesting animation to switch from slide to slide. You can use the slides to add some more humor, both in terms of the text and the images. An image that is used to elicit a positive response needs to be funny within the context of what you are discussing. For example, if you are discussing the topic of authority, an image of Eric Cartman from South Park in a police uniform, demanding that you respect his “authoritah,” is a nice way to have a bit of fun and lighten things up.

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10. End on a more serious note

When all is said and done you will want the audience to remember the core concepts and keep thinking about what you have said after the presentation is over. This is why you should let things naturally calm down and end with an important idea, quote or even a question. Plant a seed in their mind and make them think. Let us turn to Patrick Henry for a great way to end a speech: “Is life so dear or peace so sweet as to be purchased at the price of chains and slavery? Forbid it, Almighty God! I know not what course others may take; but as for me, give me liberty or give me death.”

As you can see, there is quite a bit to learn when it comes to giving a good presentation, one that is both memorable and fun. Be sure to work on your skills tirelessly and follow in the footsteps of great orators.

Featured photo credit: Austin Distel via unsplash.com

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