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10 Things Every Employee Can Learn From Google

10 Things Every Employee Can Learn From Google

In the corporate world, Google is almost as famous for the innovative way it manages its employees as it is for its groundbreaking technology. Completely turning common convention on its head, Google has a lot of ideas about what makes for a good employee that a lot of other businesses disagreed with at first. Over time, though, they have been coming around, which is why you should be an expert in the qualifications Google has for an ideal employee. Here are 10 of them:

1. Be skilled, not just educated

Laszlo Bock, the senior vice president of people operations at Google, opened up about the company’s strategies in a big way in a 2013 interview for The New York Times. One thing he mentioned was that Google placed a value on abilities rather than an impressive education. Bock said that, unless it’s someone only recently out of college, Google doesn’t judge applicants based on their G.P.A. To be the kind of employee Google wants, make sure you have practicable skills in addition to decent test scores.

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2. Your ability to learn is more important than your current IQ

Bock also said that learning ability is a major factor for Google when deciding who to hire. It might be good to test higher on the charts in an IQ test right away, but that potential for growth makes all the difference. After all, who would you rather hire in the long term: the ninth-grader with a college education or someone who graduated from an Ivy League school in his twenties?

3. Expertise can be a hindrance

Experts are all too often stuck in their ways. They learned the exact right way to do things. A company like Google needs results that aren’t just accurate but innovative. Bock and other Google executives think that someone new to the technology field will likely have more original ideas than a veteran of the industry. Don’t be dissuaded if you’re not an expert in your particular field, because that could actually end up being a benefit.

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4. Know when to lead and when to follow

According to Bock, Google wants “emergent leaders who are able to mix confidence and adaptability.” Emergent leaders know how to take the lead when that is what’s best for the project, but just as importantly they know when to step back and let someone more qualified take center stage. Bock has said that “what’s critical to be an effective leader in this environment is you have to be willing to relinquish power.” Too many promising talents shoot themselves in the foot by stepping up every time, when once in a while they really need to sit down. Don’t make the same mistake.

5. Feel a sense of ownership over your work

You may be working on company time for the company dime, but Google wants you to be as committed to your work as if you have the only stakes in it. Treat every project you take on at your job like it is your reputation on the line, not just the company’s. Present your best self at all times.

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6. Go big or go home

Google Glass. Self-driving cars. Do these sound like small ideas to you? Google seems bored by small ideas, and would much rather see you take on something daring and innovative. Current chairman and former CEO of Google, Eric Schmidt, once said, “I actually think most people don’t want Google to answer their questions. They want Google to tell them what they should be doing next.” Google comes up with ideas that guide a whole population’s future. Similarly, your boss at work is really going to take notice if you’re the one teaching him.

7. Look for the unexpected

A lot of technology Google created, starting from the search engine and going all the way to the self-driving cars, was unheard of or inconceivable when Google introduced it. Schmidt said, “Our business strategy is not to compete.” The company, instead of fighting for a slice of a pie, decides to make whole new pies. You should also be coming up with new ways to find success as an employee.

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8. Don’t focus on making money right away

Google believes that the priority of a product should at first be that it creates value. A lot of Google’s projects had no way of making money when they were first introducted, but that changed after Google made the products indispensable for consumers and slowly introduced a way to profit off of them. Google entrepreneur Astro Teller points this out in an interview for the BBC, saying, “Things like search or translate, things like maps, have been in the public domain free to the users but often without advertising or any form of compensation–sometimes for many years–when Google didn’t make money on it or even have a plan to make money on it and Google was just ‘Let’s make value for the users. We’ll figure out how to make money later’.” This is a hard tip to do in a more traditional business environment, but try to focus on value first and figure out how to make money off your creation later.

9. Devote time to other projects

Every Friday Google employees come into the office to work on something other than what they devoted the other days of the week to. This led to a lot of innovations that would go on to define Google, like Gmail. Astro Teller, the overseer of the audacious Google[x], said that to succeed at those projects, “there has to be a problem that we can identify, and sometimes that’s harder than you would think.” But, once you figure out a problem that can be solved, Google employees tackle it head on. Like Google, set aside some of your time to do work that’s a little off from center.

10. Failure is a necessary step towards success

For every Gmail, there are a dozen other projects that didn’t go anywhere and were forgotten. Even the highly-publicized Google Glass hardware has been far from a smashing success. Google understands that those missteps are crucial to getting to the place where you can make a big leap. Don’t be afraid to fail because it shows that you are trying, and can be a step towards your next success.

Featured photo credit: At the Google HQ in Reston/Will Morlow via flickr.com

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Published on August 14, 2018

17 Versatile Work Skills Employers Want to See in Potential Employees

17 Versatile Work Skills Employers Want to See in Potential Employees

When we look at a job advertisement, it can seem as though employers want an exhaustive list of experience and technical skills from their new hire.

They list desirable qualities such as ‘initiative’, ‘team player’ and ‘strong work ethic’. Those words can mean a variety of things to different people and it can be quite hard for employers to illustrate fully the combination of technical and soft skills they want their potential employees to have.

What they often want is a mix of versatile skills that make it easy for them (and you) to adapt to the changing needs and demands which occur in businesses today.

After all, adaptability and innovation are what make businesses thrive.

In today’s ever-changing environment, versatility is a mandatory attitude every working person needs to have. With the following seventeen work skills, you will not only make your employer extremely happy and confident that hiring you was their best decision, you will experience greater personal satisfaction and results.

1. Know what you want but more so why you want it.

Employers need to sense you have a solid idea as to why you are a fit for their role and their organization. They need to sense you have your own sense of purpose.

However, it can be a double-edged sword to say you know exactly what you want to achieve and gain if you are successful in your application and interview.

Some employers can perceive this as arrogance; your needs first, theirs second. What employers are really looking for is your internal sense of knowing that potential to join their organization is a winning combination for both of you.

2. Diplomacy and conflict resolution skills save money, lost productivity and efficiency.

Can you agree to disagree? Can you evaluate without passing judgment or at least be self-aware of your own biases? Can you put these aside to find solutions for the betterment of the team?

Employers look for versatility in soft work skills that bring peace, lower stress and contribute to creating harmony. If you have ways with words to help heated arguments reduce to a simmer so there is space for compromises, negotiations and reasoning to take place your employers’ respect for you will jump at least tenfold.

Peace-making skills are invaluable in changing workplace culture, particularly toxic ones. Any good employer knows a strong in-house negotiator will save them thousands of dollars in engaging an external mediator.

3. Know how to set and reframe your own goals.

Much research has documented that when employees have a clear purpose, mission and goals, they are more likely to be highly productive. They are less likely to flounder around in many directions nor be busy and not produce results that matter.

Employers know well that employees who develop their own goals and can align these with those of the company are more self-driven, self-sufficient and take greater ownership for performing their role.

And the benefit is not only to the employers. You personally will find greater personal satisfaction from achieving targets you have chosen to set yourself. Everyone wins!

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4. Great time management and organization skills make you highly productive.

Being able to exercise versatility with these work skills needs no explanation. Great time management does not mean multi-tasking. It actually uses more brain power and reduces effectiveness.

Having great skills to prioritize your activities and demands, being able to assess how long things might take you to address are planning skills which greatly aid effective and better execution.

Working in harmony with your colleagues’ timetables makes for better teamwork and workflow plus a less stressed environment.

In today’s working world, any strategies for reducing stress-invoking opportunities are like finding golden nuggets. Your employer will want to hold on to those for dear life!

5. Be a flexible team player by being able to change roles when required.

Employers will be looking to see how flexible a team player, a potential employee could be.

If you are a natural leader, being a better team player might, in fact, mean you stepping down from the helm and encouraging someone else to exercise and step into their leadership potential.

It might be more beneficial to your employer to play the role of Indian as opposed to the Chief in certain situations. Stepping into different positions on your team not only helps you grow but also the rest of your team.

Employers relish having a versatile work team which can adapt and is ready and willing to play different roles, even if uncomfortable when crises happen.

6. Initiative, self-motivated and driven.

When you have your own internal reasons for looking to undertake a role your motivation is driven by something sizzling inside of you.

There is a personal drive and desire for the satisfaction you will experience when you meet a certain target that no other person will be able to give to you.

When you can genuinely identify and demonstrate your own personal connection to the role’s objectives and the greater goals of your employer’s business, they will see you have an internal drive that they don’t need to whip and flog to keep the momentum going.

Any employer will be grateful they just need to help navigate you and support you with the right tools and network and off you go.

7. Be confident but not arrogant.

Imagine if you were conducting initial telephone interviews with shortlisted candidates and one of the questions they asked was:

“How long would it be until I’ll be eligible for a pay rise or promotion?”

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There is a significant difference between being confident and arrogant. Employers are not looking for confidence purely in you being able to perform every aspect of your role at gold star level.

It comes with being comfortable to say you don’t understand, you have made a mistake, you need support, further training, acknowledging what your limits are and being willing to risk stepping outside your comfort zone.

When you’re a new kid on the block, respecting that you may need to learn to walk before you can run is essential. Unless it is your job to start making significant changes from day one, chances are you’re going to create enemies if you’re so confident your new methods and ideas should replace existing processes.

8. A positive attitude.

Demonstrating positivity as a work skill that will truly win over your new employer is about being genuine and actively applying strategies which look for the glass half full.

Recruiters and employers are not dumb. They can easily see through short-term bright smiles, nervous giggling and general ‘you just need to think positive’ statements.

In the face of grueling challenges, employers are going to look much more favorably on that candidate who can acknowledge the negative features of a situation but still encourage another solution-focused perspective to be adopted.

Even better, if you can use language effectively to demonstrate how you have adopted a positive perspective and helped turned around a tough situation.

It is one thing to have a positive attitude but your potential employer will see you as a superhero if you can show them how you have successfully applied it.

9. You are resourceful but know the value of asking for help.

There is nothing more unproductive (let alone frustrating) than that person who simply asks out loud a question to their team when they could simply have Googled the answer.

Or worse still, they have a manual at their fingertips which has the answer to their question…they were simply too lazy to look for themselves.

Be that person with Sherlock Holmes as their middle name who sleuths like a dog after a buried bone. You can research and turn over stones to discover and learn what you need but you also are able to ask for help and assistance when you need to.

Any employer will relish that person who looks to discover the answers to their own questions first before reaching out and asking for help.

10. Emotional intelligence creates a harmonious workflow.

Despite the level of seniority of your role having a strong ability to handle emotions is fast becoming an essential work skill (and also life skill).

It is even more desirable for any employer when your work skill set includes the ability to detect, adapt to and have skills in managing certain emotional patterns of others you need to work with, manage or report to.

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So much time, energy and productivity is lost due to individuals’ lack of skills in this area. Any manager who can see you possess and can demonstrate such versatile work skills will think they’ve won the managerial lottery!

11. Be able to adapt your learning style.

There is no real evidence that using preferred learning styles actually increase the rate at which we learn nor the effectiveness of certain styles.

However, being able to make changes to what we are given to learn and adapting it to suit our needs and preferences does help us settle into a new work transition sooner.

We also need to recognize that even though we feel uncomfortable learning a new skill a certain way, it might actually be the way we need to receive it to cement the learning. It is also likely that our new employer only knows or has a budget to deliver training in a certain way.

Either we can choose to adapt or resist but we know for sure the latter is not going to benefit to anyone.

12. Flexible leadership style.

Dan Goleman has conducted extensive research on different leadership styles, emphasizing that being versatile to switch between different styles (e.g. authoritative, coaching, affiliate, coercive, pace-setting) and knowing when to do is a fundamental skill for any leader.

Being able to change your style to lead other people is as important as how you lead your own role responsibilities.

13. Incredible communication skills that actively listen and give clear messages.

Strong and effective communication across all mediums takes time, life experience and highly developed intuition.

Knowing when to use email, a face to face conversation or telephone discussion is one thing. Another is to use words which emotionally connect and influence the receiver to accept, hear and heed your message.

Great communicators know that it is their responsibility as much as the receiver for good communication to take place. However, they also know that the receiver may not feel this is the case.

When you can listen equally, be sensitive to read between the lines to hear the message of ineffective communicators and can respond kindly with inspiring, equalizing and encouraging words, your influence and general likeability as a new addition to your employer’s team will develop in leaps and bounds.

14. Accountability, responsible and dependable.

We’ve all worked with people or managers at some point who lay external blame the instance something goes wrong.

Contrary to popular belief, making mistakes and owning up to it is a highly desirable and versatile work skill that gains loyalty and understanding particularly when mistakes occur.

Owning up to errors early allows both yourself and the business to recover quickly and shows you’re willing to take responsibility to continue forward on when you have stumbled.

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When you illustrate you can do this, you build your employer’s trust and faith in you.

15. Exercise proactive self-awareness.

Self-reflection is a highly empowering work skill that contributes greatly to becoming better and performing better.

When you actively look for the achievement, celebrate your success and look for pockets of where mistakes you have made can be corrected you improve faster, become more effective and make your work easier.

When you start to look at your own errors, receiving feedback from your employer about the same errors can feel far less confronting and having corrective conversations is easier, transparent and far less stressful and emotional.

You naturally increase your resilience and make life easier for yourself and your employer if you conduct regular self-check-ins and keep your employer updated.

16. Apply a problem-solving growth mindset.

When faced with a problem or challenge, your ability to activate a growth mindset is a highly versatile work skill employers love. Not only are you able to reduce the pain and anguish that a fixed mindset can sustain but your ability to remain open to possibilities to find different pathways or ideas is refreshing and helpful.

If your thought patterns automatically ask: “How can we?” or you often think “there must be a way”, you will only contribute to creating growth opportunities for your organization and inspire others to think the same way.

17. Be teachable.

If you have ever tried to teach someone a new skill or technique and they keep reverting back to traditional ways that are familiar to them, you might have become frustrated to the point of giving up.

Don’t be that person who’s stuck in tradition which no longer serves the business. Whether you are entering a new environment, learning new software or negotiation skills, know that all employers need people who are open to being taught.

Innovation is a core concern of every business. Innovation means change and change means doing something different.

Stay versatile and keep learning

Technical skills can often be taught. Ray Croc illustrated how well a systemized franchise can dominate the planet. Over 36,000 McDonald’s establishments around the world are run by managers barely in their twenties!

Soft work skills, however, take time to develop, learn and confidently apply.

There is a key combination of work skills that would make any candidate employer’s dream. However, the essential factor underlying all of these work skills is versatility.

Equip yourself with these 17 work skills, stay curious and keep learning; and you’ll always nail the job you want.

Featured photo credit: Unsplash via unsplash.com

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