Advertising
Advertising

10 Things Every Employee Can Learn From Google

10 Things Every Employee Can Learn From Google

In the corporate world, Google is almost as famous for the innovative way it manages its employees as it is for its groundbreaking technology. Completely turning common convention on its head, Google has a lot of ideas about what makes for a good employee that a lot of other businesses disagreed with at first. Over time, though, they have been coming around, which is why you should be an expert in the qualifications Google has for an ideal employee. Here are 10 of them:

1. Be skilled, not just educated

Laszlo Bock, the senior vice president of people operations at Google, opened up about the company’s strategies in a big way in a 2013 interview for The New York Times. One thing he mentioned was that Google placed a value on abilities rather than an impressive education. Bock said that, unless it’s someone only recently out of college, Google doesn’t judge applicants based on their G.P.A. To be the kind of employee Google wants, make sure you have practicable skills in addition to decent test scores.

Advertising

2. Your ability to learn is more important than your current IQ

Bock also said that learning ability is a major factor for Google when deciding who to hire. It might be good to test higher on the charts in an IQ test right away, but that potential for growth makes all the difference. After all, who would you rather hire in the long term: the ninth-grader with a college education or someone who graduated from an Ivy League school in his twenties?

3. Expertise can be a hindrance

Experts are all too often stuck in their ways. They learned the exact right way to do things. A company like Google needs results that aren’t just accurate but innovative. Bock and other Google executives think that someone new to the technology field will likely have more original ideas than a veteran of the industry. Don’t be dissuaded if you’re not an expert in your particular field, because that could actually end up being a benefit.

Advertising

4. Know when to lead and when to follow

According to Bock, Google wants “emergent leaders who are able to mix confidence and adaptability.” Emergent leaders know how to take the lead when that is what’s best for the project, but just as importantly they know when to step back and let someone more qualified take center stage. Bock has said that “what’s critical to be an effective leader in this environment is you have to be willing to relinquish power.” Too many promising talents shoot themselves in the foot by stepping up every time, when once in a while they really need to sit down. Don’t make the same mistake.

5. Feel a sense of ownership over your work

You may be working on company time for the company dime, but Google wants you to be as committed to your work as if you have the only stakes in it. Treat every project you take on at your job like it is your reputation on the line, not just the company’s. Present your best self at all times.

Advertising

6. Go big or go home

Google Glass. Self-driving cars. Do these sound like small ideas to you? Google seems bored by small ideas, and would much rather see you take on something daring and innovative. Current chairman and former CEO of Google, Eric Schmidt, once said, “I actually think most people don’t want Google to answer their questions. They want Google to tell them what they should be doing next.” Google comes up with ideas that guide a whole population’s future. Similarly, your boss at work is really going to take notice if you’re the one teaching him.

7. Look for the unexpected

A lot of technology Google created, starting from the search engine and going all the way to the self-driving cars, was unheard of or inconceivable when Google introduced it. Schmidt said, “Our business strategy is not to compete.” The company, instead of fighting for a slice of a pie, decides to make whole new pies. You should also be coming up with new ways to find success as an employee.

Advertising

8. Don’t focus on making money right away

Google believes that the priority of a product should at first be that it creates value. A lot of Google’s projects had no way of making money when they were first introducted, but that changed after Google made the products indispensable for consumers and slowly introduced a way to profit off of them. Google entrepreneur Astro Teller points this out in an interview for the BBC, saying, “Things like search or translate, things like maps, have been in the public domain free to the users but often without advertising or any form of compensation–sometimes for many years–when Google didn’t make money on it or even have a plan to make money on it and Google was just ‘Let’s make value for the users. We’ll figure out how to make money later’.” This is a hard tip to do in a more traditional business environment, but try to focus on value first and figure out how to make money off your creation later.

9. Devote time to other projects

Every Friday Google employees come into the office to work on something other than what they devoted the other days of the week to. This led to a lot of innovations that would go on to define Google, like Gmail. Astro Teller, the overseer of the audacious Google[x], said that to succeed at those projects, “there has to be a problem that we can identify, and sometimes that’s harder than you would think.” But, once you figure out a problem that can be solved, Google employees tackle it head on. Like Google, set aside some of your time to do work that’s a little off from center.

10. Failure is a necessary step towards success

For every Gmail, there are a dozen other projects that didn’t go anywhere and were forgotten. Even the highly-publicized Google Glass hardware has been far from a smashing success. Google understands that those missteps are crucial to getting to the place where you can make a big leap. Don’t be afraid to fail because it shows that you are trying, and can be a step towards your next success.

Featured photo credit: At the Google HQ in Reston/Will Morlow via flickr.com

More by this author

Matt OKeefe

Matt is a marketer and writer who shares about lifestyle and productivity tips on Lifehack.

15 Productive Things to Do When Bored (So Time Is Not Wasted) The 10 Best Online Dictionaries 15 Easy Ways For Everyone To Make Money With Social Media 7 Ways To Give Great Feedback This Is What The Cozy Home Designed By 2000 People Looks Like

Trending in Work

1 10 Essential Soft Skills That Will Help Advance Your Career 2 The Savvy Employees Guide to Asking for a Raise 3 Why You Feel Stuck in Your Career After Staying in a Job Longterm 4 10 Simple Yet Powerful Business Goals to Set This Year 5 How to Make Career Decisions That You Will Not Regret for Life

Read Next

Advertising
Advertising
Advertising

Last Updated on April 17, 2019

10 Essential Soft Skills That Will Help Advance Your Career

10 Essential Soft Skills That Will Help Advance Your Career

What’s the secret of professional success? Some of it lies in the mastery of your discipline and all the technical skills you have to carry out your job; but a much bigger part lies in the soft skills list you possess.

Soft skills are your people or relationship skills—how well you get along with others and your ability to communicate and collaborate—as well as the personal characteristics you bring to the job, such as optimism, a can-do attitude and the motivation to work hard. These skills are not always easy to point out, but their absence can cause serious problems and negatively affect the whole work atmosphere.

They say that hard skills will help you get the job, but soft skills will help you get along—and get ahead. With that in mind, here’s the top-10 essential soft skills list to help you advance your career.

1. Communication Skills

Communication skills are hands-down the most sought-after soft skill that bosses want, and this one ability covers a lot of ground.

To communicate well, you have to listen carefully, interpret the context of the conversation, express yourself clearly, persuade others of your point of view, check your body language and use an engaging presentation style that won’t intimidate or bore your audience. That’s a big ask!

Your personality traits can influence the way you communicate with others. For instance, some people get straight to the point and center their arguments around facts and logic; others are cooperative and sensitive to how others feel. Both these approaches are equally valuable but there can be misunderstandings if you don’t understand where the other person is coming from.

Taking a comprehensive personality test can help you understand why you communicate the way you do and where your blind spots are. It can also help you understand other communication styles is so you can tailor your communication to the person you’re dealing with.

After all, connecting with your conversation partner is the hallmark of good communication.

2. Flexibility

Change is an essential part of any business. Companies need employees who are flexible enough to work with new initiatives, open to new ideas, and generally are able to tough it out when things don’t go as planned.

Research has found a link between job performance and flexibility over the long term because there will be times when you have to step outside your routine and rise to fresh challenges that didn’t exist before.

Being flexible doesn’t mean you have to hop into a new task or job role like an expert. Rather, it’s about showing you’re willing to accept new responsibility and learn different things.

Advertising

Bosses look for people who are prepared to step outside their comfort zones and are open to alternative solutions when their first idea doesn’t work.

3. Being a Team Player

Working on a team can be challenging but learning to do it well can definitely help you get ahead in your career. Employers look for people who can negotiate, cooperate and manage conflicts with other people to achieve a common goal. That includes the ability to build lasting relationships with customers and clients.

What makes a good team player? Essentially, it’s someone who knows the goal and knows her role. Employers look for evidence that you know your strengths, your responsibilities and how you can best contribute to the team, then put those skills into action by sharing ideas and communicating in a respectful manner. That’s the definition of being a good team player.

This is another area where taking a personality test can help you get ahead. When teams work together, each member brings a unique set of skills and qualities to the group. Research has shown that different combinations of personalities affect how teams collaborate and how productive they are.

Knowing who you are, and how you work on a team, can drive new insights and open the door to better teamwork.

4. Positive Mental Attitude

There are plenty of things you can’t change at work, like the people you work with or the fact that the printer is broken again. The one thing you can change is how much you let these things bother you.

Bosses like people who are calm, rational and upbeat—those who diffuse tensions in the workplace, not get all grouchy and go around slamming doors.

Studies show that people who maintain a sunny disposition have better relationships at work, are happier in their jobs and make better decisions than those who whine and complain. Some suggest that a positive mental attitude can also make you live longer—which means it’s beneficial for every area of your life![1]

It’s not always easy to keep a “glass half full” mentality when work is stressful and the deadlines are piling up. But there are some things you can do to help maintain a positive attitude. Laughing at your unfortunate circumstances keeps the work environment positive, and taking “sanity” breaks can help you keep your cool in high-pressure situations.

Managers look for positive mental attitude in a team member that is ready for a promotion, so it really does pay to keep your cool in challenging situations.

5. A Strong Work Ethic

People with a strong work ethic are committed to the role, persevere when things get tough and are inspired by challenge. These people are ambassadors for the organization, and will always be seen as top talent and ideal candidates.

Advertising

If you can exhibit this skill, then expect to be seen as a great candidate, eligible for new opportunities and positions throughout your career.

Since a strong work ethic can mean different things to different people, it helps to show specific examples of your exceptional work ethic during a performance appraisal or interview. For instance, you might talk about:

  • A time when you persisted in the face of challenges and did not shy away from hard work.
  • How you volunteered to help with projects even though these tasks did not form part of your job description.
  • The networking, workplace learning and skills betterment you’ve undertaken, which shows ambition and drive (people with a strong work ethic have those qualities in spades).
  • How you own your mistakes and never, ever point the finger of blame at others.

For help with building a strong work ethic, check out these tips: How to Build a Reliable Work Ethic

6. Public Speaking

Who’s terrified of public speaking? Pretty much everyone, since public speaking is America’s number one fear, ahead of death at number five and loneliness at number seven.

Yet, according to Warren Buffett, mastering this one skill you could increase your personal value by 50 percent.[2] That’s huge!

If you’re not natural at public speaking, you’re in good company. Buffett had to work hard to overcome his stage fright and once dropped out of a public-speaking course before it started—because he was afraid of public speaking! He eventually realized that he needed to build up his confidence by just doing it; over and over in front of small groups.

For a more structured approach, Toastmasters International teaches public speaking and leadership skills through a variety of pathways. Membership of this non-profit looks good on your resume but the real payoff will come when you can put your newfound skills to use on the job or in the interview room.

Or, you can check out this advice: The Ultimate Public Speaking Tips to Hook and Impress Any Audience

7. Integrity

From a manager’s point of view, the two integrity skills that will set you apart are:

  • Always doing what you say you will do
  • Owning an error instead of minimizing or hiding it

…even when no one is around to check up on you.

There are lots of people who have climbed the ladder without scruples, but they are not the people who others trust, respect and support when promotion time comes around.

Advertising

Behaving with integrity is a safe and consistent way to enhance your reputation and achieve your professional goals.

8. Managing Your Time

Phone calls, texts, Slack pings, meetings, huddles, side projects, multitasking—we are busier today than any generation before us. There’s no denying the workplace is an incredibly distracting place to be.

A lot of us have traded effectiveness for busyness which we wear as a badge of honor, both as a proxy for productivity and to show our value to the company. But what bosses want, what they really, really want, is someone who actually gets stuff done on time.

Time management is not merely the art of being on time, but of managing your time so you focus on the projects that really matter and add value to the business. This means prioritizing well, sticking to schedules, delegating, and not getting distracted by tasks that are easier to perform or less important. It means planning ahead and learning when it’s appropriate to say no.

Time management can be a tough skill to maintain, but not a difficult one to pick up. Monitor your actions for a few days—how long do your tasks take to finish? What’s interrupting you? What causes you to lose focus? Once you have the answers to these questions, you can set a schedule for yourself to make sure you’re spending your time wisely and this valuable asset is never wasted.

These 20 Quick Time Management Tips to Super Boost Your Productivity are also great to try.

9. Assertiveness

In any workplace, you typically will find people with the following conflict styles:

  • Passive: Those who go out of their way to avoid conflict.
  • Passive-aggressive: Those who express their negative feelings through actions rather than words.
  • Aggressive: Those who respond to conflict in a hostile and rude manner. These people get their opinion heard but they won’t make any friends in the process.
  • Assertive: People who stick up for their rights while still respecting the rights of others.

Managers look for assertiveness above all other styles because it allows decisions to be made without conflict or alienating people.

How do you use this information for yourself?

It starts with understanding your personality so you can anticipate how you will react when conflict arises and address your own shortcomings. Then, you can start influencing the team for top results, and securing your own career advancement in the process.

Learn how to be assertive and gain respect:

Advertising

How to Be Assertive and Stand up for Yourself the Smart Way

10. Creative Thinking

LinkedIn recently analyzed over 50,000 skills that employers search for when looking for candidates to find out what skills are currently in demand.[3] Taking the number-one slot on the 2019 soft skills list was creativity: the ability to solve problems and think outside the box.

Creativity is about bringing fresh, and sometimes unorthodox, ideas to the table. This helps companies to innovate, and companies that do not innovate will not survive very long.

How do you showcase your creative thinking skills? The golden rule is to participate.

Be brave and share your ideas during group brainstorming sessions. Volunteer to run a society, networking event or recruitment drive. Ask “what if” questions: “What if we add this information to the client welcome pack?” “What if we eliminate step 3 from the process?”

These activities demonstrate that you’re prepared to go beyond “business as usual” towards creative problem solving—an ability that will serve you every day, all throughout your career.

You can learn to unleash your creativity power:

What Is Creativity? We All Have It, and Need It

Final Thoughts

The good news? Every item on this soft skills list can be learned. Although you may feel lacking in certain areas, taking an inventory of your strengths and weaknesses will allow you to focus in on the areas that you’ll benefit from developing.

So take an inventory of your personality, skills, and talents. This will give you a baseline for your communication style, attitude to change, conscientiousness and more. You can then identify your weak areas and develop strategies for improving your team-building, assertiveness and conflict skills.

The better news? The effort is worth it. Developing your soft skills opens the door to a new job or a promotion, and helps you succeed once you get there.

More Articles to Help Advance Your Career

Featured photo credit: Rachael Gorjestani via unsplash.com

Reference

Read Next