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How To Be A Great Leader And Make Your Team Successful

How To Be A Great Leader And Make Your Team Successful

So you’re the leader of a team now! Congratulations! Perhaps you’re a brilliant computer programmer, but if you suddenly got promoted to be a manager; you will need an entirely different skill set. Great leaders have good social skills, and they are adaptable. Here are 10 more things you can do to make sure you are the best leader possible.

1. Listen Effectively

Organizations value communication. But some leaders think they “know it all,” because they are the “one in charge,” so they don’t have to listen to their team members. However, this creates a negative atmosphere. Everyone wants their voice to be heard. So when your employees talk to you, lean forward, look into their eyes, nod, and then reflect back what they say to you. For example, if a team member just told you that a customer is angry and she is frustrated and confused about how to deal with him, you can paraphrase back to her and say, “What I hear you telling me is that you don’t know what to say to this customer to make him happy, and you would like my help. Am I correct?” This helps the employee feel valued.

2. Be Honest

Lying  or withholding information does not create a productive atmosphere at work. Everyone has an instinctual feeling and knows when they are not being told the truth. So if a leader lies or is not completely forthcoming with vital information, this will make his/her employees uncomfortable. When the team members aren’t comfortable with their leader, their performance decreases. So make sure you are open and honest with every person you lead

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3. Have Confidence

Just because you are a person in power does not mean that you always have confidence in fulfilling that role. But remember, if someone hired you to manage other people, they must have faith in you! So have faith in yourself, too! You can do it. It all starts in the mind. Act like a leader. Think like a leader. Treat people with respect, and they will treat you the same. Have a “can-do” attitude. When your team sees your confidence, they will feel safe with you as their leader.

4. Be Direct and Specific With Your Language

Ambiguity does not get the job done. For example, if a team member asks you how to accomplish a task, don’t just say, “Oh I trust you. Do what you feel is best.” Instead, give them specific information. Say something like, “I would be happy to help you. What I would like to see is for you to first get all the sales statistics together. Second, merge them into pie charts, and then when you have that done, please write up a 3 page report and give it to me by Monday. Do you have any questions? And feel free to talk to me any time if you need more support and guidance. My door is always open.”

5. Lead by Example

We’ve all heard the phrase, “You talk the talk, but do you walk the walk?” Words are empty. People really do believe your actions over your words. So if you want your team to be superior employees, you need to be a superior leader. If you need them to stay until 8:00 every night for a week to get a project done, you better be there by their side.  Employees emulate their leaders much in the same way that children emulate their parents. So make sure your behavior is what you want to see in your team members.

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6. Plan Ahead

Procrastination, anxiety and feeling rushed does not make for a productive team. So make sure you look to the future and plan everything ahead of time. While some people can work under pressure, others cannot. Make sure you share the plan of action with your team members and show them the timeline you need to follow to accomplish your projects. When everyone is on the same page and knows what is expected of them, they feel secure and more willing to get the job done.

7. Inspire Them‒Don’t Force Your Team To Do Things

People do better work when they “own” what they are doing. In other words, when people are forced to do something, they will resist. So it’s important to give positive encouragement to your team. Tell them how important their work is to the project and that you have faith in them. Even if you know it’s a task they won’t enjoy doing, make sure you keep it positive. Also, give them the option of choosing which assignments they feel they are passionate about and capable of doing.

8. Show Appreciation

Doing great work is wonderful, but if someone doesn’t feel valued, then they will not want to continue to give their best effort. Everyone likes to feel appreciated, even in the workplace. So make sure you thank your team members regularly. Thank them for their timeliness, staying late to finish a project, for their creativity, for inspiring other team members, or for winning a contract. Notice and acknowledge all of the accomplishments, both large and small.

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9. Be Positive

A great leader creates a healthy and happy team community. The best way to do this is by being positive. Don’t play into negativity. For example, if a team member says, “We’re never going to win over this customer, it’s impossible.” Don’t agree with them. Respond with, “Let’s not get negative about it. Anything can happen. We just need to figure out a way to handle this problem client in the most effective way possible. Let’s have faith about this. I know you can do it. We’re going to help you.” As the leader, your employees look to you for guidance about which direction to aim their emotions.

10. Think About Your Team’s Needs

People are not just employees. They are husbands, wives, daughters, sons, friends, mothers, fathers, etc. In other words, they have a life outside of work. A great leader recognizes this. It will be common for some of your employees to need to take the day off because their child is sick and has to stay home from school. Be compassionate. Acknowledge that they have other life commitments. When they feel like you understand, they will be more likely to give 150% effort when they do come to work.

11. Be Flexible

A sign of a great leader is being able to adapt your leadership style to your individual team members. For example, maybe your team member, John ,needs to be told exactly what to do or else he will accomplish nothing. If that’s the case, you should be more directive and authoritarian with John. However, maybe Jane would be insulted with that kind of style. She performs best when the leader allows her to express her creativity and lets her be self-directed. The best leaders are flexible and adjust their style for each employee.

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Bottom line is this: you can be a great leader. You just need to learn how. It’s not difficult, but if you keep these 11 things in mind, you will soar.

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Carol Morgan

Dr. Carol Morgan is the owner of HerSideHisSide.com, a communication professor, dating & relationship coach, TV personality, speaker, and author.

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Last Updated on July 21, 2021

The Importance of Reminders (And How to Make a Reminder Work)

The Importance of Reminders (And How to Make a Reminder Work)

No matter how well you set up your todo list and calendar, you aren’t going to get things done unless you have a reliable way of reminding yourself to actually do them.

Anyone who’s spent an hour writing up the perfect grocery list only to realize at the store that they forgot to bring the list understands the importance of reminders.

Reminders of some sort or another are what turn a collection of paper goods or web services into what David Allen calls a “trusted system.”[1]

A lot of people resist getting better organized. No matter what kind of chaotic mess, their lives are on a day-to-day basis because they know themselves well enough to know that there’s after all that work they’ll probably forget to take their lists with them when it matters most.

Fortunately, there are ways to make sure we remember to check our lists — and to remember to do the things we need to do, whether they’re on a list or not.

In most cases, we need a lot of pushing at first, for example by making a reminder, but eventually we build up enough momentum that doing what needs doing becomes a habit — not an exception.

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From Creating Reminders to Building Habits

A habit is any act we engage in automatically without thinking about it.

For example, when you brush your teeth, you don’t have to think about every single step from start to finish; once you stagger up to the sink, habit takes over (and, really, habit got you to the sink in the first place) and you find yourself putting toothpaste on your toothbrush, putting the toothbrush in your mouth (and never your ear!), spitting, rinsing, and so on without any conscious effort at all.

This is a good thing because if you’re anything like me, you’re not even capable of conscious thought when you’re brushing your teeth.

The good news is you already have a whole set of productivity habits you’ve built up over the course of your life. The bad news is, a lot of them aren’t very good habits.

That quick game Frogger to “loosen you up” before you get working, that always ends up being 6 hours of Frogger –– that’s a habit. And as you know, habits like that can be hard to break — which is one of the reasons why habits are so important in the first place.

Once you’ve replaced an unproductive habit with a more productive one, the new habit will be just as hard to break as the old one was. Getting there, though, can be a chore!

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The old saw about anything you do for 21 days becoming a habit has been pretty much discredited, but there is a kernel of truth there — anything you do long enough becomes an ingrained behavior, a habit. Some people pick up habits quickly, others over a longer time span, but eventually, the behaviors become automatic.

Building productive habits, then, is a matter of repeating a desired behavior over a long enough period of time that you start doing it without thinking.

But how do you remember to do that? And what about the things that don’t need to be habits — the one-off events, like taking your paycheck stubs to your mortgage banker or making a particular phone call?

The trick to reminding yourself often enough for something to become a habit, or just that one time that you need to do something, is to interrupt yourself in some way in a way that triggers the desired behavior.

The Wonderful Thing About Triggers — Reminders

A trigger is anything that you put “in your way” to remind you to do something. The best triggers are related in some way to the behavior you want to produce.

For instance, if you want to remember to take something to work that you wouldn’t normally take, you might place it in front of the door so you have to pick it up to get out of your house.

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But anything that catches your attention and reminds you to do something can be a trigger. An alarm clock or kitchen timer is a perfect example — when the bell rings, you know to wake up or take the quiche out of the oven. (Hopefully you remember which trigger goes with which behavior!)

If you want to instill a habit, the thing to do is to place a trigger in your path to remind you to do whatever it is you’re trying to make into a habit — and keep it there until you realize that you’ve already done the thing it’s supposed to remind you of.

For instance, a post-it saying “count your calories” placed on the refrigerator door (or maybe on your favorite sugary snack itself)  can help you remember that you’re supposed to be cutting back — until one day you realize that you don’t need to be reminded anymore.

These triggers all require a lot of forethought, though — you have to remember that you need to remember something in the first place.

For a lot of tasks, the best reminder is one that’s completely automated — you set it up and then forget about it, trusting the trigger to pop up when you need it.

How to Make a Reminder Works for You

Computers and ubiquity of mobile Internet-connected devices make it possible to set up automatic triggers for just about anything.

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Desktop software like Outlook will pop up reminders on your desktop screen, and most online services go an extra step and send reminders via email or SMS text message — just the thing to keep you on track. Sandy, for example, just does automatic reminders.

Automated reminders can help you build habits — but it can also help you remember things that are too important to be trusted even to habit. Diabetics who need to take their insulin, HIV patients whose medication must be taken at an exact time in a precise order, phone calls that have to be made exactly on time, and other crucial events require triggers even when the habit is already in place.

My advice is to set reminders for just about everything — have them sent to your mobile phone in some way (either through a built-in calendar or an online service that sends updates) so you never have to think about it — and never have to worry about forgetting.

Your weekly review is a good time to enter new reminders for the coming weeks or months. I simply don’t want to think about what I’m supposed to be doing; I want to be reminded so I can think just about actually doing it.

I tend to use my calendar for reminders, mostly, though I do like Sandy quite a bit.

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Featured photo credit: Unsplash via unsplash.com

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Reference

[1] Getting Things Done: Trusted System

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