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How To Be A Great Leader And Make Your Team Successful

How To Be A Great Leader And Make Your Team Successful

So you’re the leader of a team now! Congratulations! Perhaps you’re a brilliant computer programmer, but if you suddenly got promoted to be a manager; you will need an entirely different skill set. Great leaders have good social skills, and they are adaptable. Here are 10 more things you can do to make sure you are the best leader possible.

1. Listen Effectively

Organizations value communication. But some leaders think they “know it all,” because they are the “one in charge,” so they don’t have to listen to their team members. However, this creates a negative atmosphere. Everyone wants their voice to be heard. So when your employees talk to you, lean forward, look into their eyes, nod, and then reflect back what they say to you. For example, if a team member just told you that a customer is angry and she is frustrated and confused about how to deal with him, you can paraphrase back to her and say, “What I hear you telling me is that you don’t know what to say to this customer to make him happy, and you would like my help. Am I correct?” This helps the employee feel valued.

2. Be Honest

Lying  or withholding information does not create a productive atmosphere at work. Everyone has an instinctual feeling and knows when they are not being told the truth. So if a leader lies or is not completely forthcoming with vital information, this will make his/her employees uncomfortable. When the team members aren’t comfortable with their leader, their performance decreases. So make sure you are open and honest with every person you lead

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3. Have Confidence

Just because you are a person in power does not mean that you always have confidence in fulfilling that role. But remember, if someone hired you to manage other people, they must have faith in you! So have faith in yourself, too! You can do it. It all starts in the mind. Act like a leader. Think like a leader. Treat people with respect, and they will treat you the same. Have a “can-do” attitude. When your team sees your confidence, they will feel safe with you as their leader.

4. Be Direct and Specific With Your Language

Ambiguity does not get the job done. For example, if a team member asks you how to accomplish a task, don’t just say, “Oh I trust you. Do what you feel is best.” Instead, give them specific information. Say something like, “I would be happy to help you. What I would like to see is for you to first get all the sales statistics together. Second, merge them into pie charts, and then when you have that done, please write up a 3 page report and give it to me by Monday. Do you have any questions? And feel free to talk to me any time if you need more support and guidance. My door is always open.”

5. Lead by Example

We’ve all heard the phrase, “You talk the talk, but do you walk the walk?” Words are empty. People really do believe your actions over your words. So if you want your team to be superior employees, you need to be a superior leader. If you need them to stay until 8:00 every night for a week to get a project done, you better be there by their side.  Employees emulate their leaders much in the same way that children emulate their parents. So make sure your behavior is what you want to see in your team members.

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6. Plan Ahead

Procrastination, anxiety and feeling rushed does not make for a productive team. So make sure you look to the future and plan everything ahead of time. While some people can work under pressure, others cannot. Make sure you share the plan of action with your team members and show them the timeline you need to follow to accomplish your projects. When everyone is on the same page and knows what is expected of them, they feel secure and more willing to get the job done.

7. Inspire Them‒Don’t Force Your Team To Do Things

People do better work when they “own” what they are doing. In other words, when people are forced to do something, they will resist. So it’s important to give positive encouragement to your team. Tell them how important their work is to the project and that you have faith in them. Even if you know it’s a task they won’t enjoy doing, make sure you keep it positive. Also, give them the option of choosing which assignments they feel they are passionate about and capable of doing.

8. Show Appreciation

Doing great work is wonderful, but if someone doesn’t feel valued, then they will not want to continue to give their best effort. Everyone likes to feel appreciated, even in the workplace. So make sure you thank your team members regularly. Thank them for their timeliness, staying late to finish a project, for their creativity, for inspiring other team members, or for winning a contract. Notice and acknowledge all of the accomplishments, both large and small.

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9. Be Positive

A great leader creates a healthy and happy team community. The best way to do this is by being positive. Don’t play into negativity. For example, if a team member says, “We’re never going to win over this customer, it’s impossible.” Don’t agree with them. Respond with, “Let’s not get negative about it. Anything can happen. We just need to figure out a way to handle this problem client in the most effective way possible. Let’s have faith about this. I know you can do it. We’re going to help you.” As the leader, your employees look to you for guidance about which direction to aim their emotions.

10. Think About Your Team’s Needs

People are not just employees. They are husbands, wives, daughters, sons, friends, mothers, fathers, etc. In other words, they have a life outside of work. A great leader recognizes this. It will be common for some of your employees to need to take the day off because their child is sick and has to stay home from school. Be compassionate. Acknowledge that they have other life commitments. When they feel like you understand, they will be more likely to give 150% effort when they do come to work.

11. Be Flexible

A sign of a great leader is being able to adapt your leadership style to your individual team members. For example, maybe your team member, John ,needs to be told exactly what to do or else he will accomplish nothing. If that’s the case, you should be more directive and authoritarian with John. However, maybe Jane would be insulted with that kind of style. She performs best when the leader allows her to express her creativity and lets her be self-directed. The best leaders are flexible and adjust their style for each employee.

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Bottom line is this: you can be a great leader. You just need to learn how. It’s not difficult, but if you keep these 11 things in mind, you will soar.

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Carol Morgan

Dr. Carol Morgan is the owner of HerSideHisSide.com, a communication professor, dating & relationship coach, TV personality, speaker, and author.

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Last Updated on August 4, 2020

How to Make Time Go Faster When You’re Having a Bad Time

How to Make Time Go Faster When You’re Having a Bad Time

Standing at the front of the room, your heart is pounding as people stroll in, and you’ve been up since 5 am rehearsing. You’ve spent weeks preparing for this moment. Your slides are perfect, and you’ve memorized your talk.

As the clock shows 9:30, you begin with a customary “good morning” and then zilch. Nothing. Your mind goes blank. Suddenly, time seems to stop. Everything goes into slow motion, and you can feel your face begin to burn.

For anyone who has done presentations in front of a live audience, freezing at the wrong time is a nightmare waiting to happen, and when it does, if feels like time has frozen. The feeling of helplessness drags on, and you just wish the clock would fast forward so you can escape from the nightmare.

Of course, the reality is that time does not speed up or slow down. Time is constant; only our perception of passing time changes[1]. This is a good thing, too. What is happening is that your fight or flight response is kicking in, and you have become hyper-aware of your situation. Your brain is recognizing you are in danger and responding in the best way it knows how.

This perceived slowing down of time is an illusion[2]. It is your brain creating and processing more memories of your current environment and searching out the threat it has detected. It’s searching for the predator that has decided you look like an exquisite meal, and it is doing this incredibly fast — much faster than it typically would. It is how we protect ourselves, and, in most cases, it is a beneficial response.

However, in many cases, it can be torturous to be in this situation, feeling helpless and frozen and being hyper-aware of our unfortunate situation. So what can you do to speed up the perception of time?

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1. Have a Backup Plan

If you cast your mind back to the situation at the start of this article, your brain has frozen and your carefully crafted words are lost somewhere inside your head: What do you do? Most people panic, and, despite their careful preparation and rehearsal, one part they did not rehearse is when or if something goes wrong.

Freezing on stage can happen to even the most seasoned presenter, and having a script or a set of queue cards on hand can quickly refresh/reboot your brain to get you back on track and avoid the torturous feeling of being in a slow-motion crash.

Steve Jobs was a very experienced presenter. One of the best. Yet even though his preparation was meticulous — often taking as much as six months to put together a keynote presentation — things still went wrong. In this famous clip of a keynote Steve Jobs gave back in 2010, the WIFI network was very slow. When you watch the clip, it feels like it goes on forever, yet it only lasts around two and a half minutes. For a presentation that lasted about two hours, two and a half minutes is around two per cent. Not at all long, yet for Steve Jobs and the audience, the whole incident felt a lot longer.

Fortunately, as a seasoned presenter, Steve Jobs broke the tension and the feeling that time was slowing down by using humor and eventually moving on to the next part of the keynote. He had a backup, and his backup was to quickly, and without fuss, move on to the next segment.

Always have a backup plan and an exit strategy. Be prepared for the worst and be ready to switch to your backup plan if things do go wrong.

2. Focus on What You Have Control Over

You have control over three things: your thoughts, your emotions, and your actions. Nothing else. You cannot control events, how other people judge you, or whether another person will get upset by what you say or do.

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Most bad days are a result of the way we react to something we have no control over. A client takes their business to your rival. You had no control over that. That was a decision your client made based on a set of circumstances and the way they felt about those circumstances. The only control you have in this situation is how you feel about losing a client. You could be angry; you might look around for someone to blame or for an excuse. But in the end, none of that will change the fact you no longer serve that client.

In these situations, always begin by reminding yourself about what you have control over. Are there any positive action steps you can take that will solve the problem? Are you allowing your emotions to influence your mood? Are you thinking negatively or positively about this situation?

In all these scenarios, you can instantly decide to change your thoughts, your feelings, and the action you take. You have to make that decision.

If you do lose an important client, and there is no solution, you can use the experience to learn. Use it as an opportunity to analyze what went wrong and implement changes to the way you do things that minimize the chances of a similar situation happening with your other clients in the future.

Dwelling on the loss will prolong your suffering, slowing down perceived time and making you feel dreadful. Using the situation to learn from your mistakes will help you to get back on track and keep time moving forward at a pace you are satisfied with.

3. Take Full Responsibility for the Situation

Accepting full responsibility for your life allows you to overcome adversity and difficulties. While a massive viral pandemic may not be your fault, what you do in the circumstances is your responsibility.

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Being in lockdown, where you must remain in your home, is something beyond your control (see number 2), but what you do with your time, how you manage your work, and how you maintain your health is your responsibility.

Governments may order you to stay at home, but what you do with your time while you are at home is something you are responsible for.

In these situations, you have a choice. Use the extra time you have positively, or pass responsibility for your life to the daily negative news cycles.

When you take responsibility for your life, you take back control[3].

Complaining about the situation only ensures you stay stuck in the same miserable place. Accepting responsibility for your life gives you so many more options.

You could take that online course you have been thinking about doing, or paint that picture you have wanted to do for years. You could clean out your old clothes, do the spring cleaning, or clear out your garage. There are hundreds of things you could do that, before this global pandemic, you always complained you had no time for. Now you do have time.

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Busying yourself with these tasks turns any bad situation into an opportunity, and time will no longer seem such a drudge; instead, it will feel like a godsend.

Key Takeaways

There are many inevitabilities in life. One of those inevitabilities is that you will have bad times. Dwelling on your lousy situation, complaining, and reliving the experience over and over will only cause time to slow down perceptually.

Accepting the inevitable, approaching it with a “cest la vie” mindset. and looking for the positives will soon pull you away from the difficult times and back to more fertile areas where you can thrive and grow, and time will begin to feel much faster.

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Featured photo credit: Johnny Cohen via unsplash.com

Reference

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