Advertising
Advertising

Design A Future You Love: 11 Ways That Brilliant Leaders Think Of The Future Differently

Design A Future You Love: 11 Ways That Brilliant Leaders Think Of The Future Differently

Do you feel like your spend your days reacting to everything that happens to you, and you wish that you could stop the merry-go-round and have things go the way you want them?

In my coaching practice, I have found that the brilliant leaders among us have figured out how to do this. They have a vision of what they want their future to look like, and a mindset that allows them to get it. Here are 11 ways that great leaders view the future that allows them to shape it:

1. They know it is foolish to label anything as “good” or “bad.”

When something doesn’t go the way you want it to, it’s tempting to call it a “failure” and lick your wounds. But the thing is, oftentimes something that you initially thought was unfortunate ends up being one of the best things that ever happened to you. Losing your job opened the way for you to start your million-dollar business, or being rejected from the high school football team gave you the time to find your true passion of music. Brilliant leaders don’t beat themselves up over short-term “failures,” but instead keep an amused eye on how it plays out in the long term.

Advertising

2. They understand that a great future is only possible with a LOT of mistakes in the present.

It’s tempting to beat yourself up when you make a mistake and lose an important account, or miss a key opportunity. But brilliant leaders know that you can only BE a brilliant leader through a lot of learning and growing — and that making mistakes is by far the best way to do this. Not many leaders were born brilliant, but all were forged to be brilliant by being hit many, many times with the anvil of failure.

3. They know that little things can make a big difference.

A professor of mine used to leave a piece of trash on the ground whenever he would interview candidates, and look to see which of them would pick it up and throw it away. He would give that person the job. The moral of the story: You never know how a little thing like picking up a piece of trash will lead to something much bigger, like you getting the job. So be sure that you live each day in a way that makes you proud.

4. They live in the present as if the future is already here.

Have you ever noticed that if you believe something will happen, it is more likely to? This is because you notice opportunities, and send signals (that other people then react to) that you wouldn’t if you didn’t believe in that future for yourself. For example, if you believed that you would be president one day, then you would act like someone presidential. You would volunteer to give talks, people would notice that you are someone with an air of confidence and vision, and then this would open doors to get you closer and closer to the White House. Brilliant leaders know that if you act like your future self, that self is more likely to happen.

Advertising

5. They understand that the unthinkable will happen.

The thing that goes wrong is almost always the one thing you never thought would go wrong. This is why worrying is so pointless. Brilliant leaders know that worrying is a waste of energy, and so instead stay alert for whatever might come their way.

6. They know that the best way to prepare for the unthinkable is to keep themselves in great shape.

Your response to the unthinkable is mostly governed by gut reaction, because you simply can’t rehearse in advance. So you need to make sure that you are in peak form at all times. This is a tall order, I know, but there are some simple rules you can follow to keep yourself in great shape: sleep enough, exercise often, eat healthily, do one thing that challenges you daily, and do one act of kindness daily. If you keep yourself tuned up in this way, you will be able to put your best foot forward when the unthinkable happens.

7. They know that there are many paths to get to the same place.

It can be tempting to think that the ONE path in front of you is the only way to get what you want. But a brilliant leader knows that life is long, and that the only limit on number of paths from A to B is your ability to think of them. In fact, by bemoaning “the one that got away,” you actually prevent yourself from thinking of all of the other paths. So if one fails, start searching for the next right way!

Advertising

8. They understand that some things won’t change.

How much energy do you spend wishing that your partner, officemate, or neighbor will change? And then getting really upset when they don’t? A brilliant leader knows that it is futile to try to change people, and so devises strategies to work with them. Sure, you can help them grow, but your relationship with them shouldn’t depend on them growing.

9. They know that everything changes.

As the old saying goes, the only thing that never changes is change. As humans, we are not programmed to like change, but this hinders our ability to grow and evolve. A brilliant leader is comfortable with themselves and not attached to how things are. They see change not as threatening, but as full of potential.

10. They know what is in their control… and what is not.

At the end of the day, all you have control over is yourself. How you behave, how much you love, how smartly you work, how much you honor your core values, how much you inspire others. A brilliant leader knows that their main job is to be the best leader they can be, and that that is quite a lot.

Advertising

11. They value people.

Brilliant leaders know that no amount of hard work on their own will get them where they want to go. They need relationships with people who believe in them and their cause, and those relationships are actually the most important thing.

Which one of this list will you bring into your life this week? Write a note and share!

— Samantha

Featured photo credit: Blue Eye/ Rob Unreall via flickr.com

More by this author

8 Signs You’re Not Following Your Heart When You’re Living 7 Major Reasons You Procrastinate And How To Deal With Them Design A Future You Love: 11 Ways That Brilliant Leaders Think Of The Future Differently 15 Things Highly Successful People Do At The Beginning Of The Day That You Should, Too Suffering from a break-up? Six ways to turn your pain into gold.

Trending in Productivity

1 4 Effective Ways To Collaborate With Your Team 2 Why Your Habits Hinder You From Reaching Your Goals 3 We Do What We Know Is Bad for Us, Why? 4 13 Bad Habits You Need to Quit Right Away 5 How to Reprogram Your Brain Like a Computer And Hack Your Habits

Read Next

Advertising
Advertising
Advertising

Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

Advertising

Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

Advertising

It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

Advertising

Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

    Advertising

    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

    More Productivity Tips

    Featured photo credit: William Iven via unsplash.com

    Reference

    Read Next