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What You Say In Difficult Time Does Matter: Things A Truly Great Leader Says When Facing Challenges

What You Say In Difficult Time Does Matter: Things A Truly Great Leader Says When Facing Challenges

When companies, families or businesses fall into trouble, the group often looks to the leader as if to say, “What now, boss?” And in those moments, truly great leaders know that every word they say matters. Not because they are genius and infallible, but because this is the moment to inspire the group to work together to overcome a difficulty. This is the moment to motivate creative solutions instead of adding to the current problem. This is the moment to drive exciting opportunities from chaos. It’s a leader’s job to rally the team, inspire them to seek solutions and give them hope. So what a leader says in this moment, means everything.

When facing difficult times, a truly great leader will say…

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1. A person’s first name.

A leader see her team. She knows it’s important that each individual is known and recognized for the value they bring. She knows that without this person the team would be lesser, and so she always acknowledges her team members with respect. Using someone’s name perks up their attention, makes them feel seen and inspires their work because they feel valued. Difficult times for a group means all hands on deck, and using someone’s name is the first method a great leader will use to teach that how they contribute matters.

2. Nothing at all.

Sometimes all a team needs at a difficult time is to be heard. To avoid making assumptions, a truly great leader will not try to fix the situation right away with words, but by listening. Listening to team members and making them feel like their words carry weight means they will be more conscious of what they say. When a leader makes his team feel their words will be absorbed, everyone wants to make those words count. A leader knows that listening also sets the precedent for respect, calm and patience.

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3. Why the course is changing.

People are always searching for meaning. A great leader knows that to ask her team to implement a new policy, direction or mode of operation means she has to tell them why the change is meaningful. Disconnecting from the why disconnects the leader from her team. It makes her decision-making more imperative than the team’s ability to effect the change she wants. This divide is counterintuitive to productivity. You cannot build by hoarding meaning. Meaning gives motivation and motivation inspires change.

4. Exactly what he means.

A great leader knows that miscommunications happen and people come to the table with various degrees of assumptions. He knows that the only way to avoid as much miscommunication as possible is to distill his own thoughts into exactly what he means. Saying exactly what he means keeps leading the conversation to the solution and away from misinterpretation. Keeping things concise means his group can count on him to give them clear information every time they need it. It fosters a sense of security. This lack of pretense inspires others to speak more clearly and fewer miscommunications result.

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5. I need help.

She knows when it’s time to delegate, ask for help and get her team to contribute. A great leader won’t play the superhero; she will ask for what she needs because she will expect her team to do this as well. To a great leader, nothing is more important than accomplishing what the team is set to accomplish — so if she doesn’t have an answer and believes someone else can more effectively find the solution, her ego won’t stand in the way. She’ll ask for help and move the project forward.

6. How to move forward.

Most of the time, a great leader invents: new ways of doing things, new products, new connections. He creates something from where there was nothing. In other words, he has a vision. But within that vision, he also sees the steps of how to bring it to fruition and then he communicates the steps clearly. He stays open to improvements upon the plan, but he never comes to the table without a plan in mind. A leader showing up with initiative creates a culture of team members showing up with initiative.

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7. It’s going to be okay.

She won’t lie to her team, but she will see the bigger picture. A great leader knows that perspective is everything when getting around tough problems, and by saying, “We will get through this and all will be fine,” gives her group confidence in their ability to grow. Making a point of saying it’s going to be okay also takes away the dramatic undertone that can develop in a difficult situation. It’s easy to focus on the problem, but calming down helps the entire team focus on the solution instead.

8. Different things at different times.

A truly great leader understands that while we can learn from history, every situation is unique to this particular moment in time. Different people, different locations, and different ability levels all need different solutions. The words a leader might use with a veteran will inevitably be different than the ones he uses with a new team member. They need different ways of being built up, of being encouraged, of being motivated. Every situation will have its own nuance and subtlety and a truly great leader will have the thoughtfulness to address each difficult situation with an equally nuanced approach.

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Published on March 19, 2019

How Your Attitude Determines Your Success

How Your Attitude Determines Your Success


Do you remember the last time you faced a major setback–when you felt so low, that nothing seemed to make you happy? No matter how hard you tried, you just felt like the world was against you. Perhaps it was a bad relationship, or the loss of a loved one… maybe something bad happened at work? Whatever it may be, could you recall how your attitude was towards that situation?

Often when we’re caught in an unhappy situation, we feel limited and sometimes trapped. We want to get out of it as quickly as we can, but it’s never quite that simple.

Unfortunately, some people can remain in that terrible situation for weeks, months or even years; while others may come out strong and ready to start over–or continue from where they left off–fairly quickly.

So what sets these two groups apart?

The answer is their attitude.

Attitude is everything when it comes to achieving a goal, and tackling a setback or problem. 

When you’re able to have a positive mindset, you’ll be able to break free of your limitations that are holding you back.

A positive attitude also goes a long way in ensuring you come out victorious from whatever limitations that were holding you back before. It transforms not just your mental state, but your physical and emotional well being. It is the key to lasting total transformation.

Positive Attitude Brings About Positive Health 

When you’re stuck in a rut, often the first thoughts that run through your head are negative, thus your outlook likely becomes pessimistic. But, if you can transform those thoughts into more positive ones, then you’re on your way to talking yourself out of that rut, which allows you to move forward.

Of course, positive thinking doesn’t mean ignoring all the bad or unpleasant feelings altogether. It just means that you approach unpleasantness in a more positive and productive way–instead of taking everything as a victim to negative circumstances, you see it as an opportunity to learn and grow.

Be aware of self talk!

These automatic thoughts can be positive or negative. Some of your self talk comes from logic and reason, while other self talk may arise from misconceptions that you create. Others could come from external sources such as negative people around you, or messages from the media.

The key is to surround yourself with positive influences that can help turn those negative thoughts into positive, more productive actions.You’ll not only feel better about the situation, but in the long run, positive thinking can lower your levels of distress and depression and give you better coping skills during hardships.

Researchers studying the effects of positive thinking and optimism on health have also found that positive thinking may provide increased life span, better cardiovascular health and reduced risk of death from cardiovascular disease, and even greater resistance to the common cold!

It’s unclear why people who engage in positive thinking experience these health benefits, but one theory is that having a positive outlook enables you to cope better with stressful situations, which reduces the harmful health effects of stress on your body.

It’s also thought that positive and optimistic people tend to live healthier lifestyles — they get more physical activity, follow a healthier diet, and don’t smoke or drink alcohol in excess.

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Suffering is Inevitable, So It’s Best to Accept It 

Now, one thing that everyone goes through at some point, is suffering. It’s a harsh reality, yet you can’t actually avoid it. We experience suffering as the result of unhappiness, fear, anger, loss or frustration. In fact, it would be hard to even imagine the feeling of happiness if we never experienced suffering! How would we ever compare it?

So instead of wallowing in sorrow about the suffering you have endured, take the suffering as an opportunity for change. Did you get laid off from your job? Perhaps this would be a good time to re-assess your career goals.

Rather than feeling negative and stuck, use your time and energy to find opportunities which will put you ahead. With the right attitude, anything can seem possible.

This may sound crazy, but suffering is the secret to being successful! 

Here’s what I mean. It’s impossible to think of new ideas or understand new experiences without stepping outside of your comfort zone. Anyone who has met great successes has also faced many failures, as nobody wins on every try.

To propel you toward success, find a way to track your progress and to set and celebrate small benchmarks. It may be helpful to conduct a weekly review to assess where you are and acknowledge all of the small wins of the week. Every accomplishment, no matter how small, is an achievement; so, be sure to take note of them.

Tracking your progress is also a great way to find and mitigate triggers and hindrances that impede your progress. The point is, you’re making progress; even if it feels like suffering, you can see that it’s leading you to joy.

Remember, don’t compare yourself to others. Only compare yourself to who you were yesterday. Each step you make towards progress is making you a better version of you.

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Gratitude Goes a Long Way in Shaping Attitude 

Now, this may seem difficult to do when you’re already feeling down, but having gratitude is a very useful when you’re trying to navigate your way out of a setback. Being grateful for existing accomplishments and the supports in your life will help you see them more clearly, build your own confidence, and give you a better overall outlook on what your limitations really are and what you have to do to overcome them.

With a grateful attitude, you limit the damage of negative influences, and strengthen the impact of positive ones.

Being grateful, even during the toughest of times, steers your attitude towards a more positive one, allowing you to get back on your feet much more quickly. Many studies done on gratitude have shown positive results for people who practice regularly, such as improvement in relationships and in mental health. There’s even studies that show higher motivation in work settings due to a simple ‘thank you’ from managers to their subordinates.

Believe in Yourself and Your Truth

This is often easier said than done, but is also the most empowering truth to overcoming your setbacks and limitations in life.

Many people find it hard to keep a positive attitude during tough times because they lack inner confidence. They doubt their abilities because of the ‘failure’ that they’re experiencing, and don’t think that they can rise above again.

But, confidence doesn’t just come from talent, luck or easy opportunity. Confidence comes from overcoming difficulties and facing your fears head on. 

Confidence is a result of getting out of your comfort zone. The more you do this, the more confident you’ll be, and the more positive your attitude will be. Confidence will help you see your goals more clearly, find your strengths within, reach your goals and overcome your limitations much more quickly.

Here’s a quick story about my own struggles helping me get ahead:

When I first started Lifehack, it took a long time to gain a solid readership. Just getting 100 visitors was a challenge and took a good bit of time. I had great ambitions for this site, yet it seemed like I was doomed to fail. I received plenty of criticism, too. Some people thought that the world didn’t need yet another self help site, others offered the opinion that there was something wrong with the idea itself and I was making a mistake.

It was hard for me not to listen to them and, at some times, agree. But, persistence is key, and in the end I chose to believe in my truth.

I worked tirelessly changing the site layout, restructuring articles, and making the site more user friendly. Slowly, I expanded to a team with the hiring of some extremely dynamic and talented people. With each determined effort, the site grew in popularity, and a few years later, we had influenced millions–and continue to do so.

Pushing myself out of my comfort zone and facing every challenge head on were the greatest contributing factors to increasing my confidence. So welcome the challenges that come; don’t avoid them, as they’re all opportunities in disguise to feed your growth.

Your Attitude Sets the Tone for Success 

Do you see the importance of having a positive attitude? It is so much more than a mindset or state of mind. Your attitude sets the tone for every action and behavior that follows after, and that will determine how long it takes for you to break free from your current circumstance.

So if you’re currently in an unhappy situation, why not give it a try and look at things from a more positive outlook? As mentioned, not only does having a positive attitude bring about favorable outcomes, it also brings about positive health in the long run.

Embracing hardship as it is, and using it as a learning experience to grow, will also make you stronger. And, whether you’re going through good or bad times, practicing gratitude will no doubt help to limit the damage of negative influences, and strengthen the impact of positive ones.

Lastly, in any circumstance, you are your greatest barrier to success, which is why it’s important to always believe in yourself!

You will always have the power to be in control of your situation because your attitude is determined by you. So start harnessing all that positive thinking to turn those limitations into strengths!

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Featured photo credit: Photo by Jonathan Francisca on Unsplash via unsplash.com

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