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What You Say In Difficult Time Does Matter: Things A Truly Great Leader Says When Facing Challenges

What You Say In Difficult Time Does Matter: Things A Truly Great Leader Says When Facing Challenges

When companies, families or businesses fall into trouble, the group often looks to the leader as if to say, “What now, boss?” And in those moments, truly great leaders know that every word they say matters. Not because they are genius and infallible, but because this is the moment to inspire the group to work together to overcome a difficulty. This is the moment to motivate creative solutions instead of adding to the current problem. This is the moment to drive exciting opportunities from chaos. It’s a leader’s job to rally the team, inspire them to seek solutions and give them hope. So what a leader says in this moment, means everything.

When facing difficult times, a truly great leader will say…

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1. A person’s first name.

A leader see her team. She knows it’s important that each individual is known and recognized for the value they bring. She knows that without this person the team would be lesser, and so she always acknowledges her team members with respect. Using someone’s name perks up their attention, makes them feel seen and inspires their work because they feel valued. Difficult times for a group means all hands on deck, and using someone’s name is the first method a great leader will use to teach that how they contribute matters.

2. Nothing at all.

Sometimes all a team needs at a difficult time is to be heard. To avoid making assumptions, a truly great leader will not try to fix the situation right away with words, but by listening. Listening to team members and making them feel like their words carry weight means they will be more conscious of what they say. When a leader makes his team feel their words will be absorbed, everyone wants to make those words count. A leader knows that listening also sets the precedent for respect, calm and patience.

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3. Why the course is changing.

People are always searching for meaning. A great leader knows that to ask her team to implement a new policy, direction or mode of operation means she has to tell them why the change is meaningful. Disconnecting from the why disconnects the leader from her team. It makes her decision-making more imperative than the team’s ability to effect the change she wants. This divide is counterintuitive to productivity. You cannot build by hoarding meaning. Meaning gives motivation and motivation inspires change.

4. Exactly what he means.

A great leader knows that miscommunications happen and people come to the table with various degrees of assumptions. He knows that the only way to avoid as much miscommunication as possible is to distill his own thoughts into exactly what he means. Saying exactly what he means keeps leading the conversation to the solution and away from misinterpretation. Keeping things concise means his group can count on him to give them clear information every time they need it. It fosters a sense of security. This lack of pretense inspires others to speak more clearly and fewer miscommunications result.

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5. I need help.

She knows when it’s time to delegate, ask for help and get her team to contribute. A great leader won’t play the superhero; she will ask for what she needs because she will expect her team to do this as well. To a great leader, nothing is more important than accomplishing what the team is set to accomplish — so if she doesn’t have an answer and believes someone else can more effectively find the solution, her ego won’t stand in the way. She’ll ask for help and move the project forward.

6. How to move forward.

Most of the time, a great leader invents: new ways of doing things, new products, new connections. He creates something from where there was nothing. In other words, he has a vision. But within that vision, he also sees the steps of how to bring it to fruition and then he communicates the steps clearly. He stays open to improvements upon the plan, but he never comes to the table without a plan in mind. A leader showing up with initiative creates a culture of team members showing up with initiative.

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7. It’s going to be okay.

She won’t lie to her team, but she will see the bigger picture. A great leader knows that perspective is everything when getting around tough problems, and by saying, “We will get through this and all will be fine,” gives her group confidence in their ability to grow. Making a point of saying it’s going to be okay also takes away the dramatic undertone that can develop in a difficult situation. It’s easy to focus on the problem, but calming down helps the entire team focus on the solution instead.

8. Different things at different times.

A truly great leader understands that while we can learn from history, every situation is unique to this particular moment in time. Different people, different locations, and different ability levels all need different solutions. The words a leader might use with a veteran will inevitably be different than the ones he uses with a new team member. They need different ways of being built up, of being encouraged, of being motivated. Every situation will have its own nuance and subtlety and a truly great leader will have the thoughtfulness to address each difficult situation with an equally nuanced approach.

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Last Updated on June 29, 2020

How Does Setting Goals Lead to Success?

How Does Setting Goals Lead to Success?

As well as being the founder of Lifehack, I also help people on a one-to-one basis through life coaching.

I’ve been doing this for more than 10 years now and have helped hundreds of clients reevaluate their lives and turn inertia into progress and failure into success.

A common theme I’ve noticed with many of my clients is that they don’t have any definite goals to aim towards.

This has always surprised me, as goal setting is frequently recommended by self-improvement gurus, performance coaches, and business leaders. It’s also something that I learned at university and have implemented successfully in my life ever since.

If you’re similar to the majority of my life coaching clients and you don’t have any definite goals to aim for, then you’re missing out on what is probably the most powerful personal success technique on the planet.

The good news is—you’ve come to the right place for help with this.

In this article, I’ll explain exactly what goal-setting is and how you can put it into action in your life. As you’ll discover, it’s a key that can open many doors for you.

An Introduction to Goal Setting

Goals can be big, small, short-term, long-term, essential, or desirable. But they all share one thing: They will give you something to aim for.

This is important. As just like a ship without a destination, if you have no goals, you’ll end drifting aimlessly.

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Goals give you purpose. They also give you drive and enthusiasm. In other words—they make you feel alive!

If you’ve never spent time setting goals before, then here’s what I recommend you to do:

  1. Take some time to evaluate all areas of your life (health, career, family, etc.).
  2. Determine which of these areas need a boost.
  3. Think of ways in which to achieve this (for example, if you want to boost your health, you could eat less and exercise more).
  4. Set some definite goals that you would like to achieve.
  5. Write down these goals, including the date you want to accomplish them by.

Now, before you get started on the above, I want to make one thing clear: Goals are not wishful thinking!

By this, I mean that while your goals should be ambitious, they shouldn’t be unrealistic or verging into fantasy land.

For example, wanting to be promoted at work would be a realistic goal while wanting to be President of the United States might not be. (Of course, feel free to prove me wrong!)

If you’re new to the world of goal setting, then I’d recommend you start with easy-to-achieve goals. These could be things such as eating a healthy breakfast, walking more, taking regular breaks from your screen, and sleeping early.

These simple goals might take you a month or so to achieve, including making the daily practices a habit.

Once you’ve successfully accomplished these goals, you’ll find your self-confidence grows, and you’ll be ready to set yourself some bigger goals.

Here are a few examples that you might want to choose or adapt to your personal circumstances:

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  • Run a marathon
  • Buy a new car
  • Learn a new language
  • Travel around the world
  • Change career
  • Retire early
  • Write a book

I’m sure you can think of many more things that you would like to achieve. As the famous Shakespeare line neatly states: “The world is your oyster!”

Now, the trick with big goals (as I’ll show in an example shortly) is to break them down into small, bite-sized chunks. This means you’ll have a big end goal, with smaller goals (sometimes referred to as objectives) helping you to gradually achieve your main aim.

When you do this, you’ll make big goals more achievable. Plus, you’ll have an easy way to track how far along the road to your goal you are at any given point in time.

Let’s see this in action…

Going from an Idea to a Global Success

Everything starts with an idea.

And there appears to be no shortage of good ideas in the world. But there is a shortage of people willing to put these ideas into action!

This is the essential step that will move you from being a dreamer to an achiever.

Back in 2005, when I first had the idea for Lifehack, I really only considered it to be a platform to record some of my productivity and self-improvement techniques. I’d developed these during my time at university and as a Software Engineer at Redhat.

However, based on the number of views and positive feedback I received on the first few articles, I quickly realized that Lifehack had the potential to be a popular and successful website—a site that could help transform the lives of people from all across the world.

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It was at that point that I decided to set some goals in place for Lifehack.

The way I did this was to set specific targets for different areas of the business:

  1. Number of articles published
  2. Amount of time spent writing and promoting the articles
  3. Number of new readers
  4. Number of new email subscribers
  5. Revenue generated from ads

For each of the above, I set weekly, monthly, and yearly targets. These targets were realistic but were also ambitious. In addition, I wrote down the necessary steps to take to achieve each target within the specified time frame.

This goal setting had a powerful impact on my motivation and energy levels. Because I could clearly see what needed to be done to achieve each goal, I found a purpose to my tasks that made them exciting to complete. Each small target achieved took me closer to accomplishing the bigger goals.

For example, my initial goals for writing articles were for just five a week, which equated to 20 per month and just over 100 per year. However, as I dedicated more and more time to Lifehack, I found I was able to exceed my initial goals.

This led me to increase the numbers. Of course, there’s a limit to how many articles one person can write. So when the readership began to exponentially increase, I started to hire other writers to help me out with the site’s content.

From my initial goal of just over 100 articles per year, I’ve used goal setting to help Lifehack publish more than 35,000 articles to date. This is now the largest collection of original self-development articles in the world.

And in terms of readership—this has skyrocketed from a few dozen in 2005 to several million in 2020.

And of course, I have many new goals for Lifehack, including expanding our range of online courses.

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My original goal has always remained the same though: To change people’s lives for the better.

Goal Setting Can Transform Your Life

If you haven’t yet experienced the incredible power of goal setting, then now’s the time to get started.

Build a definite picture of what you want to accomplish, break it down into small, achievable steps, and then start taking action!

You’ll be able to change all areas of your life using this method, including boosting your health, improving your relationships, and transforming your career. You may also want to use goal setting to start a new hobby or plot a path to a prosperous and peaceful retirement.

So please don’t wait for success to drop in your lap (which it is highly unlikely to do). Instead, decide on exactly what you want, then make a plan to get it. This is the secret to lifelong success.

Legendary motivational speaker and author Paul J. Meyer said it well:

“Goal setting is the most important aspect of all improvement and personal development plans. It is the key to all fulfillment and achievement.”

Final Thoughts

Now, let me leave you with five questions that will help you think about your future:

  1. What would you like to be doing in 3, 5, and 7 years?
  2. What things make you happiest?
  3. How can you share your knowledge and experience?
  4. Who can help you achieve your goals?
  5. What would you like to be your legacy?

Take plenty of time to think about these questions. When the answers come, you’ll be able to start building a picture of how you’d like your life to be—and what goals you need to set to make this picture a reality.

More Tips on Setting Goals

Featured photo credit: Jealous Weekends via unsplash.com

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