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What You Say In Difficult Time Does Matter: Things A Truly Great Leader Says When Facing Challenges

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What You Say In Difficult Time Does Matter: Things A Truly Great Leader Says When Facing Challenges

When companies, families or businesses fall into trouble, the group often looks to the leader as if to say, “What now, boss?” And in those moments, truly great leaders know that every word they say matters. Not because they are genius and infallible, but because this is the moment to inspire the group to work together to overcome a difficulty. This is the moment to motivate creative solutions instead of adding to the current problem. This is the moment to drive exciting opportunities from chaos. It’s a leader’s job to rally the team, inspire them to seek solutions and give them hope. So what a leader says in this moment, means everything.

When facing difficult times, a truly great leader will say…

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1. A person’s first name.

A leader see her team. She knows it’s important that each individual is known and recognized for the value they bring. She knows that without this person the team would be lesser, and so she always acknowledges her team members with respect. Using someone’s name perks up their attention, makes them feel seen and inspires their work because they feel valued. Difficult times for a group means all hands on deck, and using someone’s name is the first method a great leader will use to teach that how they contribute matters.

2. Nothing at all.

Sometimes all a team needs at a difficult time is to be heard. To avoid making assumptions, a truly great leader will not try to fix the situation right away with words, but by listening. Listening to team members and making them feel like their words carry weight means they will be more conscious of what they say. When a leader makes his team feel their words will be absorbed, everyone wants to make those words count. A leader knows that listening also sets the precedent for respect, calm and patience.

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3. Why the course is changing.

People are always searching for meaning. A great leader knows that to ask her team to implement a new policy, direction or mode of operation means she has to tell them why the change is meaningful. Disconnecting from the why disconnects the leader from her team. It makes her decision-making more imperative than the team’s ability to effect the change she wants. This divide is counterintuitive to productivity. You cannot build by hoarding meaning. Meaning gives motivation and motivation inspires change.

4. Exactly what he means.

A great leader knows that miscommunications happen and people come to the table with various degrees of assumptions. He knows that the only way to avoid as much miscommunication as possible is to distill his own thoughts into exactly what he means. Saying exactly what he means keeps leading the conversation to the solution and away from misinterpretation. Keeping things concise means his group can count on him to give them clear information every time they need it. It fosters a sense of security. This lack of pretense inspires others to speak more clearly and fewer miscommunications result.

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5. I need help.

She knows when it’s time to delegate, ask for help and get her team to contribute. A great leader won’t play the superhero; she will ask for what she needs because she will expect her team to do this as well. To a great leader, nothing is more important than accomplishing what the team is set to accomplish — so if she doesn’t have an answer and believes someone else can more effectively find the solution, her ego won’t stand in the way. She’ll ask for help and move the project forward.

6. How to move forward.

Most of the time, a great leader invents: new ways of doing things, new products, new connections. He creates something from where there was nothing. In other words, he has a vision. But within that vision, he also sees the steps of how to bring it to fruition and then he communicates the steps clearly. He stays open to improvements upon the plan, but he never comes to the table without a plan in mind. A leader showing up with initiative creates a culture of team members showing up with initiative.

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7. It’s going to be okay.

She won’t lie to her team, but she will see the bigger picture. A great leader knows that perspective is everything when getting around tough problems, and by saying, “We will get through this and all will be fine,” gives her group confidence in their ability to grow. Making a point of saying it’s going to be okay also takes away the dramatic undertone that can develop in a difficult situation. It’s easy to focus on the problem, but calming down helps the entire team focus on the solution instead.

8. Different things at different times.

A truly great leader understands that while we can learn from history, every situation is unique to this particular moment in time. Different people, different locations, and different ability levels all need different solutions. The words a leader might use with a veteran will inevitably be different than the ones he uses with a new team member. They need different ways of being built up, of being encouraged, of being motivated. Every situation will have its own nuance and subtlety and a truly great leader will have the thoughtfulness to address each difficult situation with an equally nuanced approach.

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More by this author

Courtney Romano

Courtney is an actress, NASM-certified personal trainer, group fitness instructor and wellness coach.

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Last Updated on October 21, 2021

How to Create Your Own Ritual to Conquer Time Wasters and Laziness

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How to Create Your Own Ritual to Conquer Time Wasters and Laziness

Life is wasted in the in-between times. The time between when your alarm first rings and when you finally decide to get out of bed. The time between when you sit at your desk and when productive work begins. The time between making a decision and doing something about it.

Slowly, your day is whittled away from all the unused in-between moments. Eventually, time wasters, laziness, and procrastination get the better of you.

The solution to reclaim these lost middle moments is by creating rituals. Every culture on earth uses rituals to transfer information and encode behaviors that are deemed important. Personal rituals can help you build a better pattern for handling everything from how you wake up to how you work.

Unfortunately, when most people see rituals, they see pointless superstitions. Indeed, many rituals are based on a primitive understanding of the world. But by building personal rituals, you get to encode the behaviors you feel are important and cut out the wasted middle moments.

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Program Your Own Algorithms

Another way of viewing rituals is by seeing them as computer algorithms. An algorithm is a set of instructions that is repeated to get a result.

Some algorithms are highly efficient, sorting or searching millions of pieces of data in a few seconds. Other algorithms are bulky and awkward, taking hours to do the same task.

By forming rituals, you are building algorithms for your behavior. Take the delayed and painful pattern of waking up, debating whether to sleep in for another two minutes, hitting the snooze button, repeat until almost late for work. This could be reprogrammed to get out of bed immediately, without debating your decision.

How to Form a Ritual

I’ve set up personal rituals for myself for handling e-mail, waking up each morning, writing articles, and reading books. Far from making me inflexible, these rituals give me a useful default pattern that works best 99% of the time. Whenever my current ritual won’t work, I’m always free to stop using it.

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Forming a ritual isn’t too difficult, and the same principles for changing habits apply:

  1. Write out your sequence of behavior. I suggest starting with a simple ritual of only 3-4 steps maximum. Wait until you’ve established a ritual before you try to add new steps.
  2. Commit to following your ritual for thirty days. This step will take the idea and condition it into your nervous system as a habit.
  3. Define a clear trigger. When does your ritual start? A ritual to wake up is easy—the sound of your alarm clock will work. As for what triggers you to go to the gym, read a book or answer e-mail—you’ll have to decide.
  4. Tweak the Pattern. Your algorithm probably won’t be perfectly efficient the first time. Making a few tweaks after the first 30-day trial can make your ritual more useful.

Ways to Use a Ritual

Based on the above ideas, here are some ways you could implement your own rituals:

1. Waking Up

Set up a morning ritual for when you wake up and the next few things you do immediately afterward. To combat the grogginess after immediately waking up, my solution is to do a few pushups right after getting out of bed. After that, I sneak in ninety minutes of reading before getting ready for morning classes.

2. Web Usage

How often do you answer e-mail, look at Google Reader, or check Facebook each day? I found by taking all my daily internet needs and compressing them into one, highly-efficient ritual, I was able to cut off 75% of my web time without losing any communication.

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3. Reading

How much time do you get to read books? If your library isn’t as large as you’d like, you might want to consider the rituals you use for reading. Programming a few steps to trigger yourself to read instead of watching television or during a break in your day can chew through dozens of books each year.

4. Friendliness

Rituals can also help with communication. Set up a ritual of starting a conversation when you have opportunities to meet people.

5. Working

One of the hardest barriers when overcoming procrastination is building up a concentrated flow. Building those steps into a ritual can allow you to quickly start working or continue working after an interruption.

6. Going to the gym

If exercising is a struggle, encoding a ritual can remove a lot of the difficulty. Set up a quick ritual for going to exercise right after work or when you wake up.

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7. Exercise

Even within your workouts, you can have rituals. Spacing the time between runs or reps with a certain number of breaths can remove the guesswork. Forming a ritual of doing certain exercises in a particular order can save time.

8. Sleeping

Form a calming ritual in the last 30-60 minutes of your day before you go to bed. This will help slow yourself down and make falling asleep much easier. Especially if you plan to get up full of energy in the morning, it will help if you remove insomnia.

8. Weekly Reviews

The weekly review is a big part of the GTD system. By making a simple ritual checklist for my weekly review, I can get the most out of this exercise in less time. Originally, I did holistic reviews where I wrote my thoughts on the week and progress as a whole. Now, I narrow my focus toward specific plans, ideas, and measurements.

Final Thoughts

We all want to be productive. But time wasters, procrastination, and laziness sometimes get the better of us. If you’re facing such difficulties, don’t be afraid to make use of these rituals to help you conquer them.

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More Tips to Conquer Time Wasters and Procrastination

 

Featured photo credit: RODOLFO BARRETO via unsplash.com

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