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14 Things to Remember When Having a Bad Day. (And Any Other Time.)

14 Things to Remember When Having a Bad Day. (And Any Other Time.)

Sometimes everything just seems to work out fine. And sometimes, well, it doesn’t.

Here’s 14 powerful reminders to help you find your footing back when life throws you a curveball and things go different than expected.

1.  Some people will not like you and what you do.

And that’s fine. Their opinion is just that – their opinion. And not the absolute truth about you.

2.  You’ll fail.

And that’s fine too. It doesn’t mean you haven’t got what it takes. It just means it didn’t work out as expected. Know that you’ll thrive tomorrow thanks to the mistakes you’re willing to make today.

3.  Success is the action you took, not the result.

Value the effort and dedication you put in – especially when the results are less than what you hoped for. You did show up. You actually took action, and that deserves a pat on the back.

Don’t use any less than results to beat yourself up with. Those results as just feedback to inform your next step – no more, no less.

4.  A should is just a could in disguise.

Don’t should yourself into doing something.

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It’s not because it worked for them that it is right for you. It’s not because you always did something that you need to keep doing it. It’s not because they expect you to do something that you should comply.

Every should holds a choice – even though the should might present itself as a unshakable truth or a must comply with instruction for how to live your life.

Replace the should with a could – literally – and see how all of a sudden abundant possibility opens up.

5.  A halfhearted yes makes everyone lose out – you included.

You, them, the work you are doing – we all lose when you don’t engage 100%.

When you say yes to something, give it your all. And if it’s not a 100% yes, then make it a no.

You’ll be astounded by how much time you’ll free up to spend with people that truly nurture you.  You’ll be amazed by how much time you’ll free up to do things that truly light you up.

6.  A tiny change does make a big difference.

Do just a bit more of what makes your heart sing and soul soar each day. And just a little less of what drains you. You’ll be astounded by what a huge difference those small changes make.

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7.  Slow and steady is good – even when everyone else seems to be moving fast.

Slow and steady can move mountains. Don’t fall into the trap of thinking you should take big steps and turn your life upside down overnight because someone else did.

Choose a pace that works for you and keep moving one tiny step at a time.

8.  Other people’s success is not a prescription for how to live your life, nor a measure of your worthiness.

Be inspired by other people who are living their dreams and know that their success doesn’t mean that you are a failure for not being where they are in life.

Use their approach to life as an inspiration to fuel your dreams. See them as an example of what’s possible, but stick to your own voice, your style, your personality, your pace.

Don’t copy them and how they do what they do – you’ll never be able to be as good as the original, nor should you.

9.  All is not as it seems.

Your outside doesn’t always reflect how you feel inside. Neither does their outside always reflect how they feel inside.

So don’t be fooled by appearances. Don’t sabotage yourself by thinking that they always got all the answers, oozing confidence 24/7.

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They search for answers too. They feel small, worried and insecure too. That’s how we all do it.

10.  Rest is not a luxury. Rest is a necessity.

So rest. Vigorously.

Rest is fuel for the soul. It’s not a waste of time, but a life-saver. Don’t save on it.

11.  Laughter truly lights up a bad day.

Yes, that sounds cheesy. But yes, it is the truth – genuine laughter and a dose of playfulness do light up a tense conversation, a gloomy mood, a rainy day.

So laugh. Be goofy. Be playful. A lot. And then some.

12.  You are your soulmate.

Shower yourself with love. Just because. Unapologetically. Unconditionally. And even when the going gets tough.

Love yourself when you’re happy and love yourself when you’re not. Because there’s not a moment when you don’t deserve your love.

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13.  You are a one-of-a-kind original.

Honor what makes you you – instead of hiding it.

Your ideas, your voice, your style, your way of doing things, your work, your dreams – they’re as worthy as anybody else’s.

They’re what make you irresistible to the people who truly get you. They’re what make you irresistible to yourself – fulfilled, joyful and free.

14.  Following your fascination brings you closer to who you truly are.

It might seem crazy, weird, stupid and out-of-character, but explore your fascination nonetheless.

Your fascination is a pointer to something you are longing for, something that you might need to bring into your life. It’s your soul talking to you. Make sure you listen.

 

What do you remind yourself of when having a bad day? What do you tell yourself to find your footing back?

Featured photo credit: myxabyxe via flickr via flickr.com

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

    Reference

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