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14 Things Mentally Strong People Do Differently To Be More Successful

14 Things Mentally Strong People Do Differently To Be More Successful

We’ve all had our moments in life when we feel like we just can’t take it anymore. Life gets us down. We feel beaten, broken, and like there’s no way out. But what is the difference between the people who can turn it around and make lemonade out of lemons? It all lies in how you think. If you are mentally strong, you can be happy in many different situations. If you want to be one of those people, here are 14 things that they do in order to be successful:

1. They control their emotions.

Mentally strong people don’t let their emotions control them. That’s not to say that they don’t have emotions. They do. They just don’t let them overwhelm them in any given situation. They have the ability to step outside themselves and put their logical side in the driver’s seat, while keeping the emotional part of themselves on the passenger’s side.

2. They re-frame the situation.

Instead of looking at obstacles as problems, mentally strong people see them as learning opportunities. They don’t see tragedy, they see triumph. They realize things could always be worse. They know that other people are worse off than them. So they immediately (or eventually) re-frame the situation in more positive terms.

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3. They stay calm.

If they are facing a crisis, they don’t freak out for very long. For example, if they find out that they are going to be laid off from their job, they don’t sink into a deep depression or start crying and screaming about it. They simply breathe, center themselves, and decide that everything will turn out fine. Then they take action immediately to solve the problem (like starting to apply to new jobs).

4. They accept things they can’t change.

You have to pay taxes. You can’t change that. You have to pay your mortgage if you want to keep your house. You can’t change that. You have to get along with your spouse or co-workers. And you can’t change them. So all you can do is accept the things you can’t change. That’s what mentally strong people do. They know the difference between what they can and can’t change. And they simply accept it because to do otherwise would only be putting more negative energy into the situation.

5. They appreciate what they have.

I know a lot of people who have absolutely wonderful lives but the do nothing but complain about what they don’t have. Mentally strong people don’t do that. They know they are lucky. They look at what they do have and give regular thanks and appreciation for it all. The emotion of appreciation has one of the highest vibrations, and it brings more goodness into your life.

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6. They don’t dwell on the negatives.

Instead of seeing the glass as half empty or even half full, mentally strong people see the glass as always full – half liquid and half air. They focus on solutions. For example, if they have marriage problems, they focus on what they love about their spouse, not what they don’t. Then they work with the other person to find solutions.

7. They take personal responsibility for their thoughts and actions.

If something goes wrong in their life, they don’t point the finger at other people. Mentally strong people know that they are the only ones who are in charge of their successes or failures. They never see themselves as a victim.

8. They love themselves.

A lot of people think that self-love is the same as being conceited or having a big ego. That is far from the truth. People who truly love themselves don’t go around telling others how great they are because they don’t have to. People already know they are awesome because they see their greatness. And mentally strong people love themselves and believe they are capable of doing anything.

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9. They learn from the past.

Many people like to put their heads in the sand and ignore the past – especially when it is painful looking back. But mentally strong people know that their past has made them into who they are today. They look at what did and didn’t work in the past, and they do it better in the future. As Maya Angelou says, “When you know better, you do better.” Mentally strong people don’t see the past in terms of ‘mistakes’ or ‘failures,’ they see these things as ‘lessons learned.’

10. They change what they can.

As I said in point 4, some things you can’t change. But most of the things in life are changeable. So if a mentally strong person doesn’t like their job, they look for a new one. If their relationships aren’t up to par, they talk to the person so they can work on it. They don’t settle for being stagnant. They keep moving forward by implementing positive change.

11. They are self-reflective.

Mentally strong people continually examine themselves to understand why they are the way they are. It’s a skill that can be developed by almost anyone, but mentally strong people have mastered it. They know who they are and how their behavior is affecting their life and their relationships. You can’t change what you don’t recognize, and they know that.

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12. They have self-discipline.

Sure, we all have things we dislike doing. But while many people go into avoidance or procrastination mode, mentally strong people train their minds to do what they need to do. They don’t shy away from taking actions that might not be pleasurable if they need to be done. They welcome the challenge and hold themselves accountable.

13. They don’t get jealous of other people.

The ‘Green-Eyed Monster’ can be a terrible thing. Many people are constantly comparing themselves to others and thinking they are inferior. People who are mentally strong don’t do that. They appreciate what they have and realize that everyone is different. Everyone has their own path. They celebrate everyone’s success – including their own.

14. They keep going.

Mentally strong people never give up. They never see themselves as a failure. If things aren’t going according to plan, they just make a new plan. They don’t get stuck. They are always moving forward toward making a better future.

If you think you’re not mentally strong, don’t worry. You can get there. All it takes is the desire to actually do it. And practice. But it can be done. So make a decision right now that you not only can – but will – become mentally strong.

To your success!!!

More by this author

Carol Morgan

Dr. Carol Morgan is the owner of HerSideHisSide.com, a communication professor, dating & relationship coach, TV personality, speaker, and author.

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

    Reference

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