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10 Underrated Things Productive People Do Differently

10 Underrated Things Productive People Do Differently

Are you ready to be a productive powerhouse of a person? Really? No. You’re probably not ready. Go on back to that average life, with the occasional spurts of productivity followed by the long stretches of doing-nothing-significant.

Wait. What’s that? You’re really tired of that cycle? Are you sure? Because if you really want to be productive (instead of just read about it and talk about it), you’ll need to change. No, not by getting the latest task management app or becoming a calendar ninja.

By doing things differently. By thinking differently. By changing your life in subtle but powerful ways, like these 10 things productive people do differently.

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1. They quit caring about what other people think of their life and choices.

Not in a cool, rebel-without-a-cause kind of way. No, productive people are too busy actually doing stuff to waste time worrying about if other people think they’re cool or not. Who cares if they fit the current definition of cool? Productive people are the ones doing, changing, moving and shaking the world in ways that will change the definition of cool. Want to be productive? Let go of your concern for the opinion of your group, your peers, your buddies, your trendsetters. Let them waste their time chasing what’s cool. You do the stuff that changes the world.

2. They quit trying to make everybody happy a long, long time ago.

In fact, productive people have learned that sometimes it’s really important to say No to making other people happy. Because what makes other people happy is often not what makes you productive. Your friends want you to go out and have some fun with them… every night. Your mom wants you to come visit… every weekend. Your significant other wants more time together, more dates, more romance. Your cat just wants to cuddle.

Look, that’s great, but making everybody happy means that you have no time or energy left to get stuff done. You’ve got to learn to say No. Let your friends and family make their own happiness, while you do what you need to do. Then you can spend time together without any weird, codependent factors messing things up. Yay for healthy relationships that let you be the productive person you can be.

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3. They choose and commit to a few things at a time.

Being a productive person does not mean being a superhero. You’re not here to save the world. You’re here to do your job in it, whatever that job is for you. Maybe it’s writing, maybe it’s designing, maybe it’s inventing, maybe it’s helping in some other capacity. But if your powers are divided between many things, you will not be able to accomplish much of anything. Choose a few areas in your life that matter the most to you, and commit to doing your best at those even if that means letting go of other things.

4. They have a few well-defined priorities.

When productive people commit to a few, well-chosen areas in life, they let those areas define their priorities. Then they let the rest of life go to the non-priority side of things. No, that doesn’t mean that they cut out everything and everyone who isn’t a “high priority.” But it does mean that when there’s a choice to make, between something that is high priority and something that isn’t, the high priority always wins.

5. They choose to do less but do what matters.

When you think of productive people, maybe you picture somebody hammering through a mile-long list of tasks, scratching off a million to-do items by the end of the day. But that’s not really what productivity is about. Productivity is about saying no to the endless list of things that could be done. There is always more to be done, in any area of life: personal, home, relationships, physical, work, hobbies. The task list is endless. But the priority list is short. Productive people tackle a few things, the things that are high priorities, and focus their time and energy on getting that stuff done.

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6. They don’t try to cheat or skip the work.

The world wants a get-rich-quick handbook for life, and there are plenty of those out there. Of course, none of them really work. The really successful people in life know that overnight success comes after months and years of work. Productive people aren’t wasting their time trying to get out of work, or get around work, or figure out how to cheat and get to the front of the line. They just do the work. How much time do you spend trying to refine your systems, streamline your organization, redo your apps, set up your workspace, train your assistant, or otherwise simplify and reduce your workload? It’s not that those things aren’t helpful. Systems, organization, workspace and workflow, help, and overall simplification are great methods and tools. But they don’t replace that part of life where you simply buckle down and do the work. Productive people do the work.

7. They see work differently than you do.

Speaking of work, what’s your attitude toward it? Because your attitude toward work says a lot about how productive you will be, or not. If you’re the average guy or gal, you probably “get through” work so you can get to the fun stuff. That’s fine, but it’s not going to make you a productive person. It’s going to keep you average. Productive people understand that work – whatever it is, whatever it looks like – is a privilege. Work is how we accomplish things. Work is how we change things. Work is how we reach goals. Work is always required for productivity. Whether it’s the work you get paid for, the work you call a career, the work you do for the love of it, or the work you do at home, work is how you make stuff happen. It’s not a burden. It’s not a duty. It’s your right. It’s your power. Your ability to work is your ability to be something, do something, and change your life the way you want.

8. They spend time learning before they start doing.

Productive people know that knowledge is power. When they’ve chosen their focus areas, and they’ve set their priorities, they start doing the research. They find people who know what they need to know and develop relationships. They conduct interviews. They read studies and reports, newspapers and magazines, books and journals. They try and test. They take notes. They think. They develop skills, and then they start doing.

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9. They spend less time planning than you think.

Plans are helpful but they’re not ever going to be error-free. Life changes along the way. Productive people know that a plan is a starting point. A good plan is more like a compass than a roadmap. It’s going to point you in the right direction, but it’s not going to lay out every bridge, road, route, and obstacle you’ll encounter on the way. Productive people take just enough time to put together a decent plan that gives them a starting point and a direction for the goal they’re trying to achieve. Then they start, and they change the plan as needed along the way.

10. They know that risk is inevitable.

Most of us, here in the Land of Average, have this idea that if we do things right, we’ll be safe. We’ll eliminate danger, whether that’s physical danger or financial danger or emotional danger. But that’s simply not true. Nothing you do can ever take the risk out of life. Life is risk. That’s all there is to it. So be like the productive people of the world, and quit wasting your time trying to avoid risk. Instead, be proactive and choose the risks you’re willing to take.

After all, if you are alive, you’re going to be taking risks. You might as well be the one who decides what they are.

Featured photo credit: Quasic via flickr.com

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

    Reference

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