Advertising
Advertising

5 Important Life Lessons We Can Learn From Lance Armstrong’s Doping Scandal

5 Important Life Lessons We Can Learn From Lance Armstrong’s Doping Scandal

For the full original unedited article, visit Celestine’s blog, Personal Excellence.

In one of the biggest scandals ever uncovered in sports history, Lance Armstrong came clean about his use of performance-enhancing drugs (PEDs) throughout much of his professional cycling career last Thursday (January 17) in a two-part interview with Oprah Winfrey on the Oprah Winfrey Network (OWN).

USUAL BRIDGE

    Lance Armstrong–Oprah Winfrey Interview: Key Highlights

    I didn’t catch the interview when it was broadcast on TV. I only knew about the interview after it was over, when my friend Karl told me about it over brunch. It didn’t take long for me to locate the full interview online though.

    (Watch them as soon as you can. OWN has been getting YouTube to delete the full interviews, so they might not even be online by the time you see this.)

    Below is a video of the interview highlights (special thanks to Telegraph). Watch up to 0:50 to get up to speed on the lies he had fabricated and successfully shielded for a good 14 years (1996–2010) before former teammates such as George HincapieFrankie Andreu, and Tyler Hamilton began speaking out against him starting 2010 and United States Anti-Doping Agency (USADA) launched an investigation of him and charged him with doping in June 2012. He then confessed about his PED usage for the first time on this Oprah exclusive.

    Lance Armstrong: From Mythic Figure to Disgraced “Liar”, “Cheater”, and “Bully”

    If you don’t know who Lance Armstrong is, he was a seven-time Tour de France (one of the most prestigious cycling races in the world) winner, cancer survivor, and founder of the Lance Armstrong Foundation, a nonprofit organization to support cancer survivors.

    I had previously featured his Nike commercial of him speaking out about his cancer as one of the 15 most amazing commercials that will inspire the greatest in you (#15 on the list).

    After USADA issued an official doping charge at Lance Armstrong in June 2012 (here’s USADA’s 202-page report with full-fledged evidence that supports their charge), Cycling’s ruling body, the Union Cycliste Internationale (UCI), stripped Lance of all his seven Tour de France titles and issued him a lifetime ban from elite competition.

    His sponsors like RadioShack, Nike, Trek, Oakley, Giro, 24-Hour Fitness and Anheuser-Busch dropped him within one and a half days—a $75 million loss.

    Lance’s foundation was renamed Livestrong Foundation and he resigned as its chairman, in what he referred to as his most “humbling moment”. Lance had regarded his foundation as his sixth child. (He has five children: three with his ex-wife Kristin Richard, and two with his current girlfriend Anna Hansen.)

    5 Life Lessons We Can Learn from Lance Armstrong’s Doping Scandal

    This post isn’t to berate Lance Armstrong or debate about the morality behind his past actions.

    He was definitely wrong for using performance-enhancing drugs (PED) during his career and unfairly winning the Tour de France titles with the help of said drugs.

    Advertising

    He has definitely betrayed the trust of fans around the world, friends, family members, and business associates with the lies he had fabricated and so vehemently concealed for over a decade.

    There’s also no denying that he crossed the line big time when he insulted, sued, and issued personal threats at investigators, former teammates, and their family members who spoke out against him, under moral and legal obligations no less, having been sworn under oath.

    I’ve created this case study to distill life lessons we can pick up from Lance Armstrong’s fascinating, over decade-long doping scandal. Scandals will come and go (think: Kobe Bryant, Tiger Woods, Jack Neo, Bill Clinton—no one talks about their past scandals today, with the exception of Tiger Wood’s case since it’s still in recent memory), but the biggest question is this: Beyond flagging the scorned personalities and berating them for things they cannot undo, what can we learn from these scandals as human beings, such that we will never commit these “mistakes” nor inflict the same harm to people around us?

    Here are five life lessons I have picked up from the Lance Armstrong saga:

    1. Have a Set of Values that Guides You in Life, so You Will Never “Lose Your Way”

    • Lance: When I was diagnosed, I was a better human being after that. […] And then I lost my way.
    • Oprah: You lost your way.
    • Lance: […] it’s easier to say I feel different, I feel smarter, I feel like a better man today. But I can’t lose my way again. And only I can control that. I’m in no position to make promises; I’m going to slip up every now and then. But that’s the biggest challenge for the rest of my life—is to not slip up againAnd to not lose sight of what I got to do.

    Lance Armstrong spoke of the various atrocities he committed over the 16 years (1996–2012) to protect his mythic image of being that man who overcame all odds to beat cancer and proceeded to conquer seven Tours de France. He used PEDs, cheated through his bike races, lied about it (including under oath in a 2005 SCA deposition, which meant he committed perjury), bullied people who tried to come clean, and betrayed the trust of people who believed in him.

    Lance Armstrong as a Bully

    • Oprah: Were you a bully?
    • Lance: *stumped look, followed by an awkward laugh, before finally acceding with a nod* … Yeah, yeah. I was a bully.
    • Oprah: So, what made you a bully?
    • Lance: I think just… again, just trying to perpetuate the story. And hide the truth.

    In fact, Lance was so much the bully that he insulted his former teammates and friends (people like Emma O’Reilly and Betsy Andreu) with words like ‘whore‘, ‘crazy‘, ‘bitch‘, ‘alcoholic prostitute‘, etc., sued the people who threatened his story, and even issued death threats at them.

    Watch the video below where the USADA head revealed death threats which he received from Lance himself during his 2012 Armstrong investigation.

    Lies Lance Armstrong Made To Cover Up His Tracks

    Lance was so convincing in his lies that many people, including his very own children, believed in him, even when unfavorable evidence from U.S. federal and USADA investigations began to mount and former teammates and friends began to speak out against him.

    Check out this video of the times throughout his career where he denied (vehemently too, might I add) ever using drugs (courtesy of Telegraph)

    I remember following Lance Armstrong on twitter before and seeing tweets where he staunchly spoke out against the people accusing him of doping. He called the prosecution a “witch hunt”, and that he had been tested no less than 500 times in his entire career and had never once been tested positive. He blasted the people who accused him of doping and retweeted the tweets of his many fans who advocated their belief that he did not dope.

    I never took a stance as I have always been neutral to Lance Armstrong, but he seemed so convicted of his innocence then that I found it hard to believe that he was lying. Looking back, it’s kinda sad to know that he was lying through his teeth the whole time.

    Never Thinking His Behavior Was Wrong

    The funny thing was that he revealed in the Oprah interview that he did not feel his behavior (doping, lying, bullying, etc.) was bad, wrong, nor dishonest at that time.

    • Lance: This story was so perfect for so long. […] You overcome the disease, you win the Tour de France seven times, you have a happy marriage, you have children… I mean it’s just this mythic, perfect story. And it wasn’t true.
    • Oprah: Was it a big deal to you? Did it feel wrong?
    • Lance: At the time?
    • Oprah: Uh-huh.
    • Lance: No.
    • Oprah: It did not even feel wrong?
    • Lance: No. Scary.
    • Oprah: Did you feel bad about it?
    • Lance: No. Even scarier.
    • Oprah: Did you feel, in anyway, that you were cheating?
    • Lance: No. The scariest.

    Fierce Desire to Win that’s Not Guided by Values

    Lance’s answer to his blind-sided behavior? A relentless desire to win at all costs. This drive would have been great if it had been governed by certain core values. Unfortunately, it wasn’t.

    Advertising

    • Lance: Before my diagnosis, I would say I was a competitor, but I wasn’t a fierce competitor. And then in an odd way, that process (of being diagnosed) turned me into a person that… it was truly,win-at-all-costs. When I was diagnosed and I was treated, I said, ‘I would do anything I have to do to survive.’ And that’s good (Celes: in the context of fighting cancer).And I took that attitude, that ruthless, and relentless, and win-at-all-costs attitude, and I took it right into cycling.”

    Knowing Your Values

    The lesson I see here is to have a core values system that guides you in life. Not just performance-driven values like excellence, diligence and persistence, but also values that are in line with the highest good of humanity and our highest self, like truth, integrity, and honesty.

    It is clear from the way Lance conducted himself in those 16 years that he was missing values of truth, integrity, and honesty. Actually, longer than 16 years, as Lance had been doping even before he was diagnosed with cancer in 1996. This led him to lose his way and get caught up in this big mess.

    Do you have a set of core values that guide you? If yes, what are they? My personal set of core values which have been guiding me since 2008 are Excellence, Passion, Courage, Truth, and Authenticity. Truth, to me, encompasses being integritous and honest to others. These values, I live by them every single day, every single moment of my waking life. They guide my everyday thinking and decisions.

    If you have yet to identify your core values, perhaps now is the best time to do so, aye? I recommend identifying five core values, no more, no less. These five values will make up the five points of a star, where the star is you. Read more about values, my concept of the five core values, and how to identify them in Day 15: Identify Your Values in Live a Better Life in 30 Days Program.

    2. If the Culture Isn’t What You Want, Create a Different One.

    • Oprah: So, you’ve been quoted as saying ‘We’ve one goal, one ambition, and that is to win the greatest bike race in the world, and not to win it once, but to keep on winning it. And to ‘keep on winning it’ means you have to keep on using banned substances to do it.
    • Lance: Yes. And I’m not sure if this is the acceptable answer, but that’s like saying, ‘We’ve to have air in our tires. We’ve to have water in our bottles.’ That (doping) was… that was, in my view, part of my job.

    Part of Lance Armstrong’s justification for doping was that doping was part of the (professional cycling) culture (at that time; he says that the sport is now clean thanks to the biological passport) and that he simply had to dope if he wanted to win.

    However, he later acknowledged that he could have done better. He could have tried to stop the culture but didn’t.

    • Oprah: You said it was not possible to win without doping.
    • Lance: Not in that generation. […] I didn’t invent the culture. But I didn’t try to stop the culture. And that’s my mistake. And that’s what I have to be sorry for.

    If you are faced with a culture that violates your values, what would you do? Would you perpetuate that culture? Or would you change it?

    3. Don’t Lie, Cheat, or Do Anything Unethical. The Truth Will Prevail.

    “If you tell the truth, you don’t have to remember anything.” ~ Mark Twain

    “The story was getting out of control. Which was my worst nightmare.” ~ Lance Armstrong, on the public fallout after USADA’s charge and exposé of his doping

    14 years of elaborate cover-ups, over 500 drug tests, and successful evasion of Tour de France’s doping controls to score seven victories—you would think Lance Armstrong would continue to stay unexposed if he was able to evade detection for so long.

    He was able to escape the prosecution of even U.S. federals (something he claims not to be involved in). In 2010, the U.S. Department of Justice launched an investigation of him, pursuing allegations such as fraud, drug trafficking, and witness tampering. In February 2012, after a two year investigation, federal prosecutors dropped the case without any explanation.

    • Oprah: When they dropped the case, did you think, ‘Now. Finally over. Done. Victory.’?
    • Lance: It’s hard to define victory. But I thought I was out of the woods.

    However, in a twist of fate, in 2012 USADA launched their own investigation of Lance Armstrong and uncovered overwhelming evidence that he had doped throughout his professional career. In July that year, USADA charged Lance with possession, trafficking, and use of banned substances. He was then striped of his Tour de France titles, banned from elite competition, and nuked by his sponsors, all within the span of one and a half days.

    Moral of the Story

    The moral of the story? Don’t lie, cheat, or do anything unethical in the first place. No matter the circumstance, it does not justify bending the universal value of truth. Nobody likes to be lied to, and the fallout is never pleasant when the truth is revealed. For the trust that is lost, you have to work hard to earn it back. Even then, you may well never earn it back.

    Advertising

    Inspirational Quote: “The worst thing about being lied to is simply knowing you weren't worth the truth.” ~ Unknown

      Besides, when you lie, it’s already a given that you have make a new lie to cover the old lie. You are virtually signing yourself up for a lifetime of lies. I don’t know about you, but that sounds like a very tedious way to live. Thanks, but no thanks.

      As the Chinese saying goes, 紙是包不住火, which literally translates to “You can’t wrap fire with paper”. What it means is that the truth (fire) can never be covered up for long, no matter what you do or how hard you try. Lance tried to cover his lies up for 16 years and eventually succumbed to a confession after the huge public fallout following the USADA report. Truth will indeed always prevail.

      4. “It’s Not About the Bike”: As You Call Out the Bad in People, Don’t Negate the Good They Have Done Too.

      Lance wrote a book in 2001, titled: “It’s Not About the Bike: My Journey Back to Life“. It shares his story of “triumph” and “transformation” and his fight against cancer.

      Given the scandal’s outbreak, detractors would probably joke about the title today and go, “Yeah it’s not about the bike. It has always been about the drugs.” There is also a gag going on Twitter now about an Australian library rebranding Armstrong’s book as “fiction” rather than “non-fiction”, which turned out to be just the librarian making a good-humored joke in light of Lance’s confession.

      Still, doping fiasco aside, Lance does have a heart for cancer survivors, being a cancer survivor himself. It shows during the interview. (Whether he was faking the emotions is a separate discussion altogether.)

      • Oprah: What was the humbling moment that brought you face to face with yourself?
      • Lance: I believe it was a Wednesday. Nike called. And this isn’t the most humbling moment. I’m going to get to that.And they said, basically, cliff notes here: That they’re out. Okay. *shrugs* And then the calls started coming. Trek. Giro. Anheuser-Busch. Everything. (Celes: These were Lance’s sponsors.)
      • Oprah: On the same day? The same couple of days?
      • Lance: Yeah. Couple of days. Everybody out.Still not the most humbling moment. Not a fun period.
      • Oprah: But how did that hit you though?
      • Lance: You know, in a way, I just assumed we’d get to that point. The story was getting out of control. Which was my worst nightmare. I had this place in my mind that they would all leave.The one person I didn’t think would leave was the foundation. And that was the most humbling moment.

      The Good that Lance Armstrong Has Done

      In 1996, Lance Armstrong was diagnosed with stage 3 testicular cancer which had spread to his brain and lungs. Even though the doctor said he had a less than 40% survival chance, he beat the disease and was declared cancer-free in 1997.

      In that same year, Lance founded Lance Armstrong Foundation (now Livestrong Foundation) which provides free support for anyone with cancer. The foundation has since raised nearly $500 million for cancer awareness.

      During the interview, Oprah read an email her friend sent to her regarding Lance:

      “I’ve heard that he is a real jerk.

      But I will always root for Lance. He gave me hope in a very dire time. My first-born son had just been diagnosed with leukemia two weeks before his first birthday. And I’m in intensive care barely able to breathe, and my brother sends me Lance’s new book, ‘It’s Not About the Bike: My Journey Back to Life‘.

      I read it cover to cover, through the night. It showed me that there was hope for my son, to not only to live, but to thrive. I had a choice to make that night on how to respond to my son’s illness and teach him how to face the world.”

      While this scandal showed that Lance was a complete fraud and bully, we should not negate his inspiring cancer survival story where he beat cancer when the odds were stacked against his favor.

      Advertising

      We should not negate that his story (including the fake mythic part of it) has/had, in the past 15 years, inspired many around the world to step up, strive for their goals, and achieve their dreams, something they might not have done otherwise.

      We should also not negate that while Lance Armstrong could have continued lying straight to his death bed, he did not, and instead did this public confession, which has already triggered a huge public fallout, with people’s trust in him totally crushed and lawsuits starting to line up. He is facing at least three civil suits at the moment.

      When you look at Lance and his doping scandal, and as you make your assessment about his character, remember the good he has accomplished, be it directly or indirectly, and not throw out the baby with the bath water. The bad that he has committed should not negate the good in him and the good he has done.

      5. It’s Never Too Late for Redemption.

      “I made my decisions. They are my mistake. And I’m sitting here today to acknowledge that and to say that I’m sorry for that.” ~ Lance Armstrong, during his interview with Oprah Winfrey

      To be honest, I’m not too sure if Lance was 100% honest during the interview. He claimed that he did not dope during the 2009 and 2010 Tours de France, though the USADA report provided evidence that he did.

      If he was indeed lying, it was probably to protect himself criminally, as there is a five-year time span for statute of limitations. If his last doping was 2005, federal authorities would not be able to charge him since it’s more than five years ago. However, if his last doping was 2009, there is a case for them to open a criminal investigation against Lance.

      But let’s say Lance did not lie during the interview and he was completely truthful. While it’s a confession that comes 16 years late, it’s better late than never.

      • Oprah: Are you facing your demons?
      • Lance: Absolutely. Absolutely. Ya. It’s a process. And I think we’re beginning to process that now.

      First Step for Lance in His Path of Redemption

      I’m happy for Lance that he made this confession. Lance’s former friend, Betsy Andreu, has confirmed that Lance is “someone who doesn’t know how to tell the truth and how to say I’m sorry”. Even if he didn’t tell Winfrey the whole truth, or even if he came across as unremorseful in parts of the interview, the point is, this is a first step.

      “…I will spend the rest of my life trying to earn back trust and apologize to people. For the rest of my life.” ~ Lance Armstrong

      I always believe everyone, no matter how far gone, always deserves a second chance. It’s never too late for redemption. And I believe Lance’s path to redemption is just starting now, beginning with this confession on OWN.

       

      More by this author

      Celestine Chua

      Celestine is the Founder of Personal Excellence where she shares her best advice on how to boost productivity and achieve excellence in life.

      13 Helping Points When Things Don’t Go Your Way 42 Practical Ways To Improve Yourself 20 Time Management Tips to Super Boost Your Productivity How to Stop Procrastinating: 11 Practical Ways for Procrastinators 11 Reasons Why You Aren’t Getting Results

      Trending in Communication

      1 30 Refreshing Routines to Boost Your Morning Motivation 2 Feeling Like a Failure? 10 Simple Things to Help You Rise Again 3 What Motivates You to Succeed in Life and Keep Moving Forward? 4 6 Effective Negotiation Skills to Master 5 5 Ways to Turn Around a Bad Day at Work

      Read Next

      Advertising
      Advertising
      Advertising

      Published on September 23, 2020

      6 Effective Negotiation Skills to Master

      6 Effective Negotiation Skills to Master

      I don’t know about you, but many times when I hear the word negotiate I think of lawyers working out a business deal or having to do battle with a car salesman to try to get a lower price. Since I am in recruiting, the term “negotiation” comes up when someone is attempting to get a higher compensation package.

      If we think about it, we tend to negotiate almost every day in a wide variety of things we do. Getting a handle on the important negotiation skills can be incredibly beneficial in many parts of our lives. Let’s take a look at 6 effective negotiation skills to master.

      What is Negotiation?

      First, let’s take a look at what negotiation is. Put simply, negotiation is a method by which people settle their differences. It is a process in which compromise or agreement can be reached without argument or dispute.

      Anytime two people or sides disagree on something, they are almost always looking for the best possible outcome for their side. This could be from an individual’s perspective or someone representing an organization.

      In reality, it’s rare that one side gets everything they want and the other side gets nothing that they are seeking. Seeking to reach a common ground of sorts where both sides feel like they are getting most of what they want is the key to being successful and maintaining the relationship.

      Places We Negotiate

      I’ve mentioned that we negotiate in just about all phases of our life. For those of you who are shaking your head no, I invite you to think about the following:

      1. Work/Business

      This one is the most obvious and it’s what naturally comes to mind when we think of the word “negotiate”.

      When you first started at your current job, you might have asked for a higher salary. It could be that you delivered a huge new client to your company and used this as leverage in your most recent evaluation for more compensation. If you work with vendors (and just about every company does), maybe you worked them to a lower price or better contract terms.

      Advertising

      In recruiting, I negotiate with candidates and hiring managers all the time to land the best talent I can find. It’s very common to accept additional work with the (sometimes spoken, sometimes unspoken) agreement that it will benefit your career in the future.

      Recently, I took over a project that was my boss was working on so that I would be able to attend a conference later in the year. And so it goes, we do this all day long at work.

      2. Personal

      I don’t know about you, but I negotiate with my spouse all the time. I’ll cook dinner with the understanding that she does the dishes. Who wants to mow the lawn and who wants to vacuum and dust the house?

      I think we should save 10% for retirement, but she thinks 5% is plenty. Therefore, we save 8%. And don’t even get me started with my kids. My older daughter can borrow my car as soon as she finishes her chores. My younger daughter can go hang out with her friends when her homework is done.

      Then, there are all those interactions in our personal lives outside our homes. The carpenter wants to charge me $12,000 to build a new deck. I think $10,000 is plenty so we agree on $11,000. I ask my neighbor if I can borrow his snowblower in the winter if I invite him over the next time I grill steak. And so on.

      3. Ourselves

      You didn’t expect this one, did you? We negotiate with ourselves all day long.

      I’ll make sure I don’t skip my workout tomorrow since I’m going to have that extra piece of pizza. My spouse has been quiet the last few days, is it worth me asking her about, or should I leave it alone? I think the car place charged me for some repairs that weren’t needed, should I say something or just let it go? I know my friend has been having some personal challenges, should I check in with him? We’ve been friends for a long time, I’m sure he’d come to me if he needed help. I’ve got the #4 pick in this year’s Fantasy Football draft, should I choose a running back or a wide receiver?

      Think about that non-stop voice inside your head. It always seems to be chattering away about something and many times, it’s us negotiating with ourselves. I’ll finish up that report that the boss needs before I turn on the football game.

      Advertising

      Why Negotiation Skills Are So Important

      Put simply, negotiation skills are important because we all interact with other people, and not only other people but other organizations and groups of people as well.

      We all rarely want the same thing or outcome. Most of the time a vendor is looking at getting you to pay a higher price for something than you want to spend. Therefore, it’s important to negotiate to some middle ground that works well for both sides.

      My wife and I disagree on how much to save for retirement. If we weren’t married it wouldn’t be an issue. We’d each contribute how much we wanted to on our retirement funds. We choose to be married, so we have to come to some agreement that we both feel comfortable with. We have to compromise. Therefore, we have to negotiate.

      If we each lived on a planet by ourselves, we would be free to do just about anything we wanted to. We wouldn’t have to compromise with anyone because we wouldn’t interact with anyone. We would make every choice unilaterally the way we wanted to.

      As we all know, this isn’t how things are. We are constantly interacting with other people and organizations, each one with their own agenda’s, viewpoints, and opinions. Therefore, we have to be able to work together.

      6 Negotiation Skills to Master

      Having strong negotiation skills helps us create win-win situations with others, allowing us to get most of what we want in conjunction with others around us.

      Now, let’s look at 6 effective negotiation skills to master.

      1. Preparation

      Preparation is a key place to start with when getting ready to negotiate. Being prepared means having a clear vision of what you want and how you’d go about achieving it. It means knowing what the end goal looks like and also what you are willing to give to get it.

      Advertising

      It also means knowing who you are negotiating with and what areas they might be willing to compromise on. You should also know what your “bottom line” is. By “bottom line” I mean what is the most you are willing to give up to get what you want.

      For instance, several years ago, I decided it was time to get a newer car. I say newer because I wanted a “new to me” car, not a brand new car. I did my research and figured out what type of car I wanted. I decided on what must-have items on the car I wanted, the highest amount of miles that would already be on it, the colors I was willing to get it in, and the highest amount of money I was willing to pay.

      After visiting numerous car dealerships I was able to negotiate buying a car. I knew what I was willing to give up (amount of money) and what I was willing to accept, things like the color, amount of miles, etc. I came prepared. This is critical.

      2. Clear Communication

      The next key skill you need to be an effective negotiator is clear communication. You have to be able to clearly articulate what you want to the other party. This means both clear verbal and written communication.

      If you can’t clearly tell the other person what you want, how do you expect to get it? Have you ever worked through something with a vendor or someone else only to learn of a surprise right at the end that wasn’t talked about before? This is not what you would call clear communication. It’s essential to be able to share a coherent and logical vision with the person you are working with.

      3. Active Listening

      Let’s do a quick review of active listening. This is when you are completely focused on the speaker, understand their message, comprehend the information, and respond appropriately. This is a necessary ingredient to be able to negotiate successfully. You must be able to fully focus on the other person’s wants to completely understand them.

      If you aren’t giving them your full attention, you may miss some major points or details. This leads to frustration down the road on both sides. Ensure you are employing your active listening skills when in arbitration mode.

      4. Teamwork and Collaboration

      To be able to get to a place of common ground and a win-win scenario, you have to have a sense of teamwork and collaboration.

      Advertising

      If you are only thinking about yourself and what you want without giving much care to what the other person is wanting, you are bound to wind up without a solution. The other person may get frustrated and give up if they see you are unwilling to meet them halfway or care little for what they want.

      When you collaborate, you are working together to help each other get what is most important to you. The other upside to negotiating with a sense of teamwork and collaboration is that it helps create a sense of trust, which, in turn, helps provide positive energy for working to a successful conclusion.

      5. Problem Solving

      Problem-solving is another key negotiation skill. When you are working with the other person to get the deal done many times you’ll face new challenges along the way.

      Maybe you want a new vendor to provide training on the software they are selling you but they say it’s going to cost an additional $20,000 to provide this service. If you don’t have the additional $20,000 in the budget to spend on the software but you feel the training is critical, how are you going to solve that problem?

      From what I’ve seen, most vendors aren’t willing to provide additional services without getting paid for them. This is where problem-solving skills will help continue the discussions. You might suggest to the vendor that your company will also be looking to replace their financial software next year, and you’d be happy to ensure they get one of the first seats at the table when the time comes if they could perhaps lower the pricing on their training.

      There’s a solution to most challenges, but it takes problem-solving skills to work through them effectively.

      6. Decision-Making Ability

      Finally, having strong decision-making ability will help you seal the deal when you get to a place where everyone feels like they are getting what works for them. Each step of the way you can cross off the list when you get what you are looking for and decide to move onto the next item. Then, once you have all of your must-have boxes checked and the other side feels good about things, it’s time to shake hands and sign on the dotted line. Powerful decision-making ability will help you get to the finish line together.

      Conclusion

      There you have it, 6 effective negotiation skills to master to lead a more fulfilling life. Once we realize that we negotiate in one form or another almost every day in every phase of our lives, we realize how critical a skill it is.

      Possessing strong negotiation skills will help you in nearly every one of your relationships at both the workplace and in your personal life. If you feel your arbitration tools could use some sharpening, try some of the 6 effective negotiation skills to master that we’ve talked about.

      More Tips to Improve Your Negotiation Skills

      Featured photo credit: Windows via unsplash.com

      Read Next