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How to Build a Team

How to Build a Team

Whether you already have a team, are planning to build one, or are already a part of one, understanding the realities of team-building will save you a lot of pain and heartache.

Making the decision to grow your team is a huge commitment. It’s a commitment not just in terms of the extra financial cost, but also in terms of changing the dynamics of how you work and how others who are already involved will operate, and in terms of the amount of time and dedication it takes to complete the on-boarding process.

The trouble is, experts tell us to “outsource” and that the power is in the team. We’re constantly told that we need to leverage our efforts. In these conditions it’s easy to get lulled into the idea of working only a few hours a week, governing everything via a few emails whilst sitting on a beach, playing on an iPad with satellite Wi-Fi…

If you’ve ever tried it, though, you’ll already know that the reality of building a team is quite different.

It’s a Tough Job, But Someone Has to Do It

Teams are everywhere—from the girl guides to the school committee, the board room, and even the solopreneur’s kitchen table. Team-building is essential for the successful execution of even the simplest ideas, but it’s also one of the toughest things you’ll ever do. If you’ve already found this in the past, it’s certainly not because you lack patience or dedication. If it’s been difficult, it certainly isn’t because you don’t care. In fact, I’d bet that the more you care, the more you take the tantrums and friction personally!

Developing a team is all about maintaining a careful balance between getting the task done, helping the individual team member grow, and helping the team function more effectively as a unit. Notice how only one of the three outcomes is about the task and goal! This is significant, because this is the opposite of conventional wisdom, which says to focus on the goal.

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Assuming  you’ve managed to get over the initial hurdle to decide you need to build a team, there are a number of things you need to understand if you’re going to do this as effectively and painlessly as possible.

After all, no matter how competent you are at what you do, and no matter how much experience you have in dealing with people, building a team has an infinite number of variables because no two team members are ever alike. Compound this by the number of team members, and no two teams are ever going to be alike…

…Which Makes for Exciting, If Not Challenging, People Alchemy

The odds are things are going to go wrong.

People are going to let you down. Some will surprise you, in good ways and bad, and there are going to be times when you feel thoroughly frustrated. Take this as a given, and when it happens you’ll at least be able to relax knowing that it’s to be expected and it’s not a failing on your part (unless you’ve been a total jerk, of course!).

The good news is that there are some simple guidelines you can follow to make sure you recruit and build in such a way as to stack the odds of success in your favour, whilst simultaneously minimising the frustration factor and building your team into a self-sufficient, self-sustaining productivity hub.

The Four-Step Process to a Productive Team

Step 1: Arguably the foundation of effective team-building, Step 1 is about finding good people.

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How do you define “good”? Well, you’re looking for people who are enthusiastic and want to contribute. You’re looking for team players and people who can get on well with others, and you’re also looking for people whose skills and natural aptitudes contribute in the way you need for the task you need to accomplish.

Recruiting good people is essential, because bringing on people who aren’t naturally a fit is risky if you think you’re going to change them. I remember reading about an advert once for a diner. It said something like, “We don’t train our staff to smile, we just recruit happy people”. If you can do this for the talents you need on your team, you’ve won half the battle.

Step 2: Coupled with Step 1 is putting these good people into roles that suit their natural talents and abilities.

As we’ve said, trying to change people is the road to pain and frustration—for you as the team leader, and for the team member. However, when folks can spend their time doing what they’re naturally good at, they will achieve way beyond your expectations.

I have a chap on my team who’s a natural artist. Sure, he studied engineering at university, but whenever there’s anything creative or graphic-oriented, he’ll get the task, and love it. The work he turns out is a delight to behold. Not only that but he LOVES his job, and is dedicated to the company because he gets paid for doing things that he would do in his free time anyway.

Give people the best chance to excel and you’ll create an upwards spiral.

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Step 3: Training and encouragement are essential—especially on long-term projects.

Training helps individuals to constantly evolve, and if you’ve recruited bright, intelligent people then this is one of their most basic desires: to evolve, learn and grow. Feed that need and not only will you end up with a happy team, but you’ll have a group of individuals whose skills are always increasing, too.

Encouragement is important, even with the most jaded and cynical adults! People ALWAYS say they don’t need external praise, and that they don’t care what others think, but this simply isn’t true. In an experiment by Ariely et al (2008, Man’s search for meaning: The case of Legos) experimenters tested participants’ motivation to work under different conditions. The participants were given question sheets to complete, and each time they completed one, they brought it to the front of the classroom, handed it in and were given another one if they wanted. They were paid per question sheet they completed.

Each participant was randomly assigned to one of three conditions: acknowledge, ignored, shredded. When they handed their paper in each time, those in the acknowledged condition had their answer sheet glanced over by the experimenter before it was put on a pile of completed sheets, and they were given another one. Those in the ignored condition had their sheet put straight onto the completed assignments pile. Those in the shredded condition had their question sheet shredded immediately, in front of them, also without the answers ever being looked at.

Now, obvious those who had their work acknowledged completed more question sheets than the other conditions. However, what the experiments found was “the act of shredding the sheets without even looking at them is such blatant, unnatural violence toward the product of subjects’ labour that one might expect the subjects to respond much more to it than to the treatment in the Ignored condition, yet the difference between those two conditions is minor while the effect of being acknowledged is strikingly high.”

The willingness to continue doing more problem sheets was taken as an indicator of how motivated the person felt. The condition where the experimenter just glanced at the answers and said “uh huh”, acknowledging the work before placing it on the stack, elicited more than double the activity from participants!

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Acknowledge and encourage and you’ll build a highly motivated, highly engaged team very quickly. I thoroughly recommend checking out Dan Ariely’s TED talk about work and motivation.

Step 4: Review. In the early days of the team, it’s important to give people feedback to help them figure out what’s expected. Leaving it six months is too long, as that gives too much time without structure and allows problems to develop. It depends on the tasks in hand, but you should review and feed back more frequently in the beginning, then less frequently once everything’s up and running.

I’ve actually started using a two-way review process where my team also review my behaviours and tell me what I do that makes them more or less productive. This is incredibly powerful, encouraging greater openness of communication and very good working relationships.

Building a team isn’t necessarily about leading the way. Remember, only one of the three objectives is focused on the external tasks. If you’re naturally a “let’s get it done quickly” kind of person, then you may need to acknowledge the other two objects of team development and individual growth to alleviate the frustration. Following the four steps outlined above will certainly stack the odds in your favour. If this is new to you, it’s worth keeping this somewhere you can refer to it often, as it’s easy to forget the non-pressing, but highly important elements when you’re in the throes of meetings and “getting stuff done”. What’s more, if you stick to these four steps, you’ll massively increase the amount of time you have available to you, as your team will be taking on more and more responsibility as they develop.

Over To You: Your Concerns About Building A Team?

Building a team is a big responsibility, and it’s likely you still have questions and concerns. Maybe we can help you think your way around them.

What are your biggest worries about building a team? Share them in the comments below.

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Last Updated on August 15, 2018

When You Start to Enjoy Being Single, These 12 Things Will Happen

When You Start to Enjoy Being Single, These 12 Things Will Happen

Being single can make you weary, especially if you didn't initiate a breakup, it could be easy to get carried away with reminiscing and what-if scenarios. Staying caught up in the past is toxic to your growth, however, and interferes with your ability to move forward. Single life can be self-actualizing and enjoyable, but you need to embrace it first. No matter where you are on your journey in coming to terms with being single, the following 12 fantastic things will happen when you accept it.

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1. You will be more focused.

    Once you start to treasure your new-found freedom, you will realize that taking time for yourself will show you what is most important in your life. Enjoying your single time will make what you want clearer and reveal which areas of your life you should build upon. Additionally, studies show that experiencing something alone results in our brain forming a more clear and longer lasting memory.

    2. You will be more active.

      Studies show that unmarried people are also more fit than their hitched counterparts. Let yourself welcome being single, and use this time to your benefit. You'll be more confident and in control when you do meet someone special.

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      3. You will be more likely to have high goals.

        Being single means you can't settle. In case someone who captures your heart comes along, you need to be at the top of your game. By embracing your time being single, you will be more able to pursue your goals and work towards a more complete, fulfilling future.

        4. You will be more creative.

          Spending time alone is also linked to an increase in creative thinking. Spending more time alone will force you to be a deeper thinker, and could lead you to solutions and projects you wouldn't have thought of otherwise.

          5. Your schedule will be your own.

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            Once you get past feeling lonely and realize how wonderful being single is, you will become aware of one of the best perks – your schedule is now completely your own. No longer do you need to have nights out approved, nor will long days at work get interrupted. Relax into loving your single life because nothing is quite as liberating as deciding every moment of your weekly schedule.

            6. You will likely save money.

              Dating is a great way to wave goodbye to all your hard earned cash. When you're with someone, there's nothing more important than impressing them, including your income. However, when the relationship fizzles, you realize how this tactic doesn't pay off. Not only are we more prone to spending when dating, married couples are more likely to have credit card debt than unmarried singles. So don't get depressed when you're eating cheap meals alone – it's really a form of investing in your future!

              7. You won't need to compromise on entertainment.

                Particularly if your significant other tends to have different tastes than you, being single can be a blessing. As soon as you can appreciate being single, you will realize how freeing it is to always watch exactly what you want. There is no longer any need to skimp on your favorite movies, plays, or TV shows that others don't appreciate.

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                8. You will have more time for your family.

                  Another thing you will realize once you learn to relish being single is you now have much more time for family. Especially when it comes to older relatives, time spent with them truly is precious. Make the most of your single time by reconnecting with family members in your life you may have been neglecting.

                  9. You have more time for your friends.

                    Once you start basking in your single glory, you will also find that you have more time for your friends. Not only will increased free time let you reconnect with friends you may have neglected while being half of a couple, studies also show that married people have much weaker social lives than those who are unmarried.

                    10. You will find new haunts in your city.

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                      Once you start to enjoy your single life again you will also find that you have plenty of time to rediscover your city. Where relationships see us fall into the same habit of favorite spots to drink, eat, or dance, when you're on your own you will naturally start to explore fresh venues again.

                      11. You'll find more interests.

                        Similarly, enjoying your time being single will give you more time to consider new hobbies and interests. Instead of repeating the same go-to dates, you can now freely explore activities that really make you passionate.

                        12. You will be more aware of what you want.

                          Ultimately, taking time to ourselves is an important ingredient in discovering what type of person is our ideal match, or what career we can happily commit to. By delighting in your uninhibited life, you are more able to experiment and thereby find out what works for you and what doesn't. Don't look at being single as a drawback, since learning more about yourself and finding out what makes you tick are crucial in forming balanced, healthy relationships in the future.

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