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Handling Criticism: 5 Tools to Help You Grow a Thick Skin

Handling Criticism: 5 Tools to Help You Grow a Thick Skin

Mugato vs Rhino by JD Hancock at Flickr: https://www.flickr.com/photos/jdhancock/4355523550/

    Face it, nobody likes being criticized. But unless you plan to spend your life hiding under a rock, you’re going to feel the sting of criticism at some point or other.

    The fear of that sting can keep us playing smaller than our potential, or even shut us down entirely. This puts us in a bind because whether the goal is to build a business, bring a product to market, sing an aria, or learn to paint, we often need feedback in order to refine and craft our work into its best, most optimal form.

    Learning to handle criticism, therefore, may be one of the most important skills required for success in any field.

    Here are five tools that will help you grow a thick skin:

    1. Find a Thick-Skinned Role Model

    Although it’s easy to believe that being criticized means we did something wrong, the reality is that receiving criticism is a hallmark of doing cutting-edge, important work.

    Getting a negative response means that you’ve hit a nerve; it tells you a lot more about the criticizer’s trigger point than it does about you.

    Look at Madonna, Lady Gaga, Hilary Clinton, Gloria Steinem. These are really polarizing women who hit a nerve in our culture, and have gotten a ton of criticism as a result. You may not like their work or what they stand for, but the people who criticize them are definitely threatened by them.

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    Think of artists like Claude Monet, Vincent van Gogh, or the beloved Dr. Seuss (Theodore Geisel). These folks were so ahead of their time they were utterly rejected at first, only to be embraced later in their careers (or after they died) when the rest of the culture caught up.

    Having a thick-skinned role model can help keep you forging ahead when the critics threaten to pull you down, so take a moment and think of someone you admire for their ‘sticktoitiveness,’ despite critical reactions to their work.

    Consciously reminding yourself of even one person who inspires you in this way can help you to remember what’s possible in life. You might even want to print out their picture, or quotes by them, to post near your workspace.

    2. Reframe Criticism as Positive Fuel

    Years ago, when I was starting out learning the art and craft of calligraphy, I was once invited by a master teacher to show him my portfolio. I was reluctant to hand it over and hear his criticisms, until he assured me, “I’m just going to tell you how you could make your work better.” With that simple statement, my fear dropped away and I was eager to hear his feedback.

    Not all of our critics will be so gentle, unfortunately, but with a shift of mindset, even the most negative comments can be useful to us.

    In his book, Uncertainty, Jonathan Fields tells a story about Rosamund Zander, co-author (with her husband, Benjamin Zander) of the book, The Art of Possibility. The Harvard Business School had sent an early draft out to readers before Zander felt it was ready to go, and readers responded with some pretty negative comments. Instead of being flattened by the feedback, however, Zander was surprised to find herself very interested in what the readers had to say.

    “I didn’t quite understand it at the time,” she writes, “but I thought, ‘If they haven’t understood what I’m trying to say, then perhaps I haven’t conveyed it as well as I could have.’ So I saw it as their comments actually gave me clues on how to communicate my ideas better. With that perspective, even the most negative reader seemed to be on my team. I was surprised at how little the ‘criticism’ hurt, that it didn’t go too deep, and realized that I wasn’t knocked over by it, but that it was useful for me.”

    Reframing criticism as something useful can empower and fuel you to keep going and make your work even better.

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    3. Separate Fact from Interpretation

    When you get negative feedback, it can be tempting to interpret it as providing factual information about you. If I submit an article for publication or enter a painting in a juried competition and get rejected, for example, it’s easy to leap to thoughts like, “My work sucks. I suck.”

    This is where it’s important to look at the facts.

    If my work is rejected, that doesn’t actually tell me anything about me or my work. All I really know is that this particular work wasn’t compelling to this particular audience at this particular moment.

    The truth is, good and bad are subjective calls. It’s not accurate to call anything wonderful or sucky; there’s only what a particular person or audience feels is wonderful or sucky.

    When we can separate fact from interpretation, negative feedback can offer valuable tactical information.

    For example, if you try to sell a product to a particular audience, and they aren’t buying, this might be a clue that you need to be clearer in your promotional messaging. Or it might be a clue that it’s time to seek out a different audience entirely!

    Separating fact from interpretation helps relieve the sting, and can allow you to use feedback to improve what you do.

    4. Ignore Anyone on the Sidelines

    There are some cases where feedback simply is not useful at all. Brené Brown, TED speaker and author of The Gifts of Imperfection, among other books, has gotten comments on her videos like, “If I looked like Brené Brown, I’d embrace imperfection too.”

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    Ouch.

    These kinds of pot shots have nothing to do with the work in question. They may hurt worst of all (they’re designed to!), yet they have nothing of value to give us.

    Brown likens comments like this to insults screamed from the stands at the gladiators fighting in the arena below. It’s easy to tell someone else they can’t fight their way out of a paper bag when you’re sitting safely out of harm’s way.

    When you’re sifting through feedback to determine what to pay attention to, ask yourself if your critics are offering opinions that are truly useful for you.

    If they’re not fellow ‘gladiators in the arena,’ or ideal customers/potential recipients of your work, they’re likely trolls hanging about on the sidelines. Ignore them.

    5. Find the Shiny, Red Button

    All of this reframing is well and good when you’re able to maintain neutrality, but sometimes that just isn’t the way things roll. Sometimes someone shoots a criticism arrow at you, and it cuts you to the core.

    For each of us, there is a particular criticism (or criticisms) that really cuts us deeply. Perhaps it rolls right off your back when someone says you’re not smart, but if they tell you you’re lazy or unprofessional, it pushes your buttons and sends you off your rocker.

    The reason a certain criticism will cut so deeply is that you already have a belief or a concern that maybe it’s true.

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    If you look at your own trigger criticisms, you may be able to cast back in your memory to when those beliefs about yourself first got laid in. The truth is, whenever we have a strong, painful reaction to something, it’s almost always because of some hurt or series of hurts somewhere in the past.

    When we get hurt in a particular way, especially by people who are very big and important in our world—like parents, teachers, or close friends—or if we get hurt in the same way enough times, we start to believe it. Then that belief becomes a big, shiny, red button with a hair trigger that can get pushed very easily.

    I got a message as a very young child that I was selfish. Then in my first marriage, whenever I wasn’t able to meet his needs, my husband declared that I was selfish. Even when my friends and family reflected back that I was generous and loving, my husband’s story that I was selfish hooked right into those stories from my childhood, so my belief that I was selfish got strengthened and blown out of proportion.

    For years, the slightest comment that I was acting in my own self-interest would throw me into a frenzy of self-doubt and anxiety. I spent a ridiculous amount of energy bending over backwards in order to try and prove that I wasn’t selfish!

    The criticism itself is not the real problem here; the real problem is the beliefs we hold about ourselves.

    The good news is that noticing what criticisms cut us the most can show us what those beliefs are, so that criticism can become a valuable tool for self-growth.

    So there you have it—my five favorite tools for handling criticism. With these tools in your box, hopefully the next criticism lob that comes your way will roll right off your back.

    Do you have any to add?

    Featured photo credit: Mugato vs Rhino by JD Hancock at Flickr via flickr.com

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    Published on May 4, 2021

    How To Spot Fake People (And Ways To Deal With Them)

    How To Spot Fake People (And Ways To Deal With Them)

    They say we are the average of the five persons we spend the most time with. For a minute, consider the people around you. Are they truly who your “tribe” should be or who you aspire to become in the future? Are they really genuine people who want to see you succeed? Or are they fake people who don’t really want to see you happy?

    In this article, I’ll review why it is important to surround yourself with genuine individuals—the ones who care, bring something to our table, and first and foremost, who leave all fakeness behind.

    How to Spot Fake People?

    When you’ve been working in the helping professions for a while, spotting fake people gets a bit easier. There are some very clear signs that the person you are looking at is hiding something, acting somehow, or simply wanting to get somewhere. Most often, there is a secondary gain—perhaps attention, sympathy, or even a promotion.

    Whatever it is, you’re better off working their true agenda and staying the hell away. Here are some things you should look out for to help spot fake people.

    1. Full of Themselves

    Fake people like to show off. They love looking at themselves in the mirror. They collect photos and videos of every single achievement they had and every part of their body and claim to be the “best at what they do.”

    Most of these people are actually not that good in real life. But they act like they are and ensure that they appear better than the next person. The issue for you is that you may find yourself always feeling “beneath” them and irritated at their constant need to be in the spotlight.

    2. Murky in Expressing Their Emotions

    Have you ever tried having a deep and meaningful conversation with a fake person? It’s almost impossible. It’s because they have limited emotional intelligence and don’t know how they truly feel deep down—and partly because they don’t want to have their true emotions exposed, no matter how normal these might be.

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    It’s much harder to say “I’m the best at what I do” while simultaneously sharing “average” emotions with “equal” people.

    3. Zero Self-Reflection

    To grow, we must accept feedback from others. We must be open to our strengths and to our weaknesses. We must accept that we all come in different shapes and can always improve.

    Self-reflection requires us to think, forgive, admit fault, and learn from our mistakes. But to do that, we have to be able to adopt a level of genuineness and depth that fake people don’t routinely have. A fake person generally never apologizes, but when they do, it is often followed with a “but” in the next breath.

    4. Unrealistic Perceptions

    Fake people most often have an unrealistic perception of the world—things that they want to portray to others (pseudo achievements, materialistic gains, or a made-up sense of happiness) or simply how they genuinely regard life outside themselves.

    A lot of fake people hide pain, shame, and other underlying reasons in their behavior. This could explain why they can’t be authentic and/or have difficulties seeing their environment for the way it objectively is (both good and bad).

    5. Love Attention

    As I mentioned earlier, the biggest sign that something isn’t quite right with someone’s behavior can be established by how much they love attention. Are you being interrupted every time you speak by someone who wants to make sure that the spotlight gets reverted back to them? Is the focus always on them, no matter the topic? If yes, you’re probably dealing with a fake person.

    6. People Pleaser

    Appreciation feels nice but having everyone like you is even better. While it is completely unrealistic for most people to please everyone all the time, fake people seem to always say yes in pursuit of constant approval.

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    Now, this is a problem for two reasons. Firstly, these people are simply saying yes to things for their own satisfaction. Secondly, they often end up changing their minds or retracting their offer for one reason or another (“I would have loved to, but my grandmother suddenly fell ill.”), leaving you in the lurch for the 100th time this year.

    7. Sarcasm and Cynicism

    Behind the chronic pasted smile, fake people are well known for brewing resentment, jealousy, or anger. This is because, behind the postcard life, they are often unhappy. Sarcasm and cynicism are well known to act as a defense mechanism, sometimes even a diversion—anything so they can remain feeling on top of the world, whether it is through boosting themselves or bringing people down.

    8. Crappy friend

    Fake people are bad friends. They don’t listen to you, your feelings, and whatever news you might have to share. In fact, you might find yourself migrating away from them when you have exciting or bad news to share, knowing that it will always end up one way—their way. In addition, you might find that they’re not available when you truly need them or worse, cancel plans at the last minute.

    It’s not unusual to hear that a fake person talks constantly behind people’s backs. Let’s be honest, if they do it to others, they’re doing it to you too. If your “friend” makes you feel bad constantly, trust me, they’re not achieving their purpose, and they’re simply not a good person to have around.

    The sooner you learn to spot these fake people, the sooner you can meet meaningful individuals again.

    How to Cope With Fake People Moving Forward?

    It is important to remind yourself that you deserve more than what you’re getting. You are worthy, valuable, precious, and just as important as the next person.

    There are many ways to manage fake people. Here are some tips on how to deal with them.

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    1. Boundaries

    Keep your boundaries very clear. As explained in the book Unlock Your Resilience, boundaries are what keep you sane when the world tries to suffocate you. When fake people become emotional vampires, make sure to keep your distances, limit contact, and simply replace them with more valuable interactions.

    2. Don’t Take Their Behavior Personally

    Sadly, they most likely have behaved this way before they knew you and will continue much longer after you have moved on. It isn’t about you. It is about their inner need to meet a void that you are not responsible for. And in all honesty, unless you are a trained professional, you are unlikely to improve it anyway.

    3. Be Upfront and Honest About How You Feel

    If your “friend” has been hurtful or engaged in behaviors you struggle with, let them know—nicely, firmly, however you want, but let them know that they are affecting you. If it works, great. If it doesn’t, you’ll feel better and when you’re ready to move on, you’ll know you tried to reach out. Your conscience is clear.

    4. Ask for Advice

    If you’re unsure about what you’re seeing or feeling, ask for advice. Perhaps a relative, a good friend, or a colleague might have some input as to whether you are overreacting or seeing some genuine concerns.

    Now, don’t confuse asking for advice with gossiping behind the fake person’s back because, in the end, you don’t want to stoop down to their level. However, a little reminder as to how to stay on your own wellness track can never hurt.

    5. Dig Deeper

    Now, this one, I offer with caution. If you are emotionally strong, up to it, guaranteed you won’t get sucked into it, and have the skills to manage, perhaps you could dig into the reasons a fake person is acting the way they do.

    Have they suffered recent trauma? Have they been rejected all their lives? Is their self-esteem so low that they must resort to making themselves feel good in any way they can? Sometimes, having an understanding of a person’s behavior can help in processing it.

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    6. Practice Self-Care!

    Clearly, putting some distance between the fake person and yourself is probably the way to go. However, sometimes, it takes time to get there. In the meantime, make sure to practice self-care, be gentle with yourself, and compensate with lots of positives!

    Self-care can be as simple as taking a hot shower after talking to them or declining an invitation when you’re not feeling up to the challenge.

    Spotting fake people isn’t too hard. They generally glow with wanna-be vibes. However, most often, there are reasons as to why they are like this. Calling their behavior might be the first step. Providing them with support might be the second. But if these don’t work, it’s time to stay away and surround yourself with the positivity that you deserve.

    Final Thoughts

    Remember that life is a rollercoaster. It has good moments, tough moments, and moments you wouldn’t change for the world. So, look around and make sure that you take the time to choose the right people to share it all with.

    We are the average of the five people we spend the most time with, so take a good look around and choose wisely!

    More Tips on Dealing With Fake People

    Featured photo credit: Priscilla Du Preez via unsplash.com

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