Advertising
Advertising

9 Reasons Why Criticism Rocks (and Some of the Worst Comments I’ve Ever Received)

9 Reasons Why Criticism Rocks (and Some of the Worst Comments I’ve Ever Received)

For the original unedited article, visit Celestine’s blog, Personal Excellence.

A while back, I was out having lunch with a friend, P. In amidst our lunch, blogging came up as a chat topic.

P told me that she had been thinking of starting a blog. However, she had been hesitating against it as she was fearful of criticism. Starting a blog would require her to share pretty personal things, and she wasn’t not sure how to handle criticism if someone was to dish it out on her.

Being someone with great experience in dealing with criticism, I immediately told her that her sentiments about criticism were unwarranted because criticism is a good thing, and proceeded to explain why.

Advertising

Upon hearing my explanation, she immediately grinned, nodded, and said that she would start adopting that view from now on.

Embracing Criticism (+ Some of the Worst Comments I’ve Ever Received)

What I shared with her are important lessons which I have learned about criticism from running my personal development blog Personal Excellence.

In the past few years as I managed my blog, I have received criticisms on anything and everything. While the best criticism should be constructive and objective (read: How To Give Constructive Criticism in 6 Steps), the criticisms I get on my blog can be very personal and uncivil sometimes, ranging from my looks to my personal life to my family.

There was once I wrote about being sponsored by a local dating agency to write reviews of their service, given that I was single. Since many of my readers are single as well, I thought they would be interested to learn about the experience of using such a service, and hence took up the sponsorship. Not long after, someone posted comments insulting me, saying that my taking up of the sponsored service made her “sick to her stomach”, that I had “no integrity”, that I had “prostituted” myself, that I should send my article to “pornhub”, and “it was no wonder you are still single” (among some other colorful words). The violent reaction was appalling, to say the least.

Advertising

A while back, I had a photo shoot feature with a local magazine. A guy, a self-help blogger no less, wrote a somewhat sexist e-mail after seeing my photos, asking me to “please lose some weight”, because people look up to me for inspiration and I was apparently not an inspirational enough figure (no pun intended) because I had looked (and I quote) “too prosperous” in the shoot. It was a highly disparaging remark IMO.

Then another time, someone spammed my articles with various pointless comments, flaming me and my ethnicity. She was supposedly in hate with me, saying I was a joke and I was nothing but a “stupid Azian [sic] girl trying to take over the world”.

The list goes on and on. I even have a special folder in my e-mail client for messages like this, so you can imagine how many of such bizarre comments I get on an ongoing basis.

…Yet, I think criticisms are good, really good. And I’ll explain to you why.

Advertising

9 Reasons Why Criticism Is Good

  1. For someone to criticize you, it means that he/she cared (enough to write or share that criticism, anyway). The person could have used that time to do something else, but no, he/she actually bothered to send you that message, showing that he/she cared. That has got to count for something.
  2. You are reaching new people. Every time I receive a criticism, I celebrate because that means that I have just reached a new audience member—someone who doesn’t necessarily agree with what I say/do. I think what’s most worrying is IF I don’t get any criticism at all. That would mean that I’m inside my comfort zone and just connecting with the same people every day.You want to spread your life’s message to as many people as you can. Receiving criticism means that you are now reaching people whom you’ve never reached before. That means you are touching more lives than you’ve ever touched before. That’s a really great thing.
  3. People wouldn’t criticize you if they didn’t think you were worth criticizing to begin with. To be honest, there are tons of critique-worthy stuff out there. But not everyone takes time to criticize the things he/she don’t agree with. Why? That’s because they don’t feel that those things are worth their critiques at all.If someone is criticizing you, that probably means that there’s something about you that is worth him/her taking time to criticize. If you look at the most prominent figures in this world, from Lady Gaga, to Oprah Winfrey, to Steve Jobs, all of them have large groups of detractors. Why? It’s because each of them stands for a great message—a message that shakes others and stirs up their souls. As Winston Churchill puts it, “You have enemies? Good. That means you’ve stood up for something, sometime in your life.”
  4. Criticism lets you see things in a different light. Criticism arises as a result of a conflict in thoughts. You did/said something, someone else has a different opinion, and hence the criticism. Hence, whenever you receive a criticism, you are hearing from a different viewpoint—one which you might never have considered before. The criticism helps you to see things from a different perspective, hence raising your awareness.
  5. Criticism is a form of honesty. (It lets you know what others truly think.) I actually prefer to be with someone who openly shares what he/she thinks than someone who thinks the same thoughts BUT keeps it to him/herself. With the first person, at least what I see/hear is what I get. With the latter person, the relationship quickly descends into a guessing game.What I do after hearing the person’s opinion is a different thing altogether (I can choose to heed it or discard it), but at least I’m now aware of what the person thinks and where he/she stands.
  6. Criticism helps you to improve. Criticism lets you know about your blind spots so that you can work on them. The more blind spots you uncover about yourself, the faster you will grow. Over the years, I have learned many things from others’ criticisms of me and my work. Some of them have helped me to learn things I have never known before about myself, which has been instrumental for my growth.
  7. Criticism lets you learn about your defense mechanisms. In Day 18: Reflect on a Criticism of Be a Better Me in 30 Days Program (which is my 30-day character transformation program), I mentioned that there are two things we can always learn from criticism: the thing that is critiqued (see Points #4 and #6), and our reaction to the criticism. Even when I get criticisms which have no validity, I still learn a ton about myself based on the emotions that surface when receiving the criticism, my first gut instinct reaction, and how I handle the situation.I’ve learned that my reactions are usually a reflection of unprocessed inner issues. Working through these reactions has helped me to become a calmer and more conscious person.
  8. Criticism helps you to learn more about others. Every criticism tells you something about yourself and the other person. By breaking down the comment, you can understand the critic’s perspective, his/her beliefs, and his/her values. This can be helpful in furthering the relationship with the person.For example, if your mom criticizes you for being rude to her, maybe it tells you that she is hurt by your actions. She is looking for love and affirmation in the relationship but your words and actions (whether they are really rude or not) are denying her that. Hence, it indicates that you should show love to your mom in a language that she understands, rather than relying on implicit mannerisms.
  9. Criticism sometimes jolts you into action. Ever had a situation where a criticism kicked you into action? Yeah, I had that before too. Sometimes, criticism provides that wake-up call that you have been missing. Perhaps there is something that you have been doing wrong but the people around you are just too nice to let you know or they themselves are oblivious to it, like you. A well-timed criticism, delivered in an appropriate manner, can sometimes provide a much-needed insight which then ignites you into action.

When Criticism Isn’t Good

There are cases when criticism can be detrimental.

#1: When criticism is the only thing you get every day

First example would be when you get constantly get criticism without any breather. Besides the fact that this can be a serious energy suck, constant criticism can divert you from the things that really matter, because rather than work on your goals, you’re too busy reacting to others or resolving conflict between you and other people.

Examples of such situations would be when parents criticize their kids 24/7, a student who is constantly picked on by school bullies, and someone whose work involves dealing with a public audience (such as teachers, writers, bloggers, public figures, and so on).

If you’re getting so much criticism to the point that it’s hindering rather than enabling you, some suggestions I have for you are:

Advertising

  1. Learn not to let criticism faze you. Read: 8 Helpful Ways To Deal With Critical People
  2. Don’t spend your time on the criticism. Use it for something else. Read: 13 Strategies to Jumpstart Your Productivity
  3. If the criticism is mainly coming from one person, assert yourself to him/her. Tell him/her you get his/her point, but this just isn’t what you want to be dealing with at the moment. Read: 7 Simple Ways To Say No
  4. Create boundaries on how criticism can reach you. For example, I set specific channels where readers can openly share feedback (such as the comment sections of new articles and my social media channels). I do not allow e-mail to be used for feedback purposes—it’s reserved strictly for work engagements. This helps me to be dramatically productive.

#2: When the criticism isn’t constructive and/or gets personal

The second case is when the criticism isn’t constructive and/or becomes personal, offensive, and disparaging. The three examples I’ve shared earlier in the article are examples of that.

When that happens, it’s a violation of your rights. Put these people in their place by asserting your rights. Be ready to cut away chronic critics if you have to.

Start Embracing Criticism

I hope you have found this article useful. What are your views on criticism? How do you deal with criticism yourself? Feel free to share in the comments section.

More by this author

Celestine Chua

Life Coach, Blogger

How to Get out of a Rut: 12 Useful Ways to Get Unstuck 42 Practical Ways To Improve Yourself 13 Bad Habits You Need to Quit Right Away 6 Proven Ways To Make New Habits Stick 20 Quick Time Management Tips to Super Boost Your Productivity

Trending in Communication

1 7 Questions to Ask in a Job Interview That Will Impress the Interviewer 2 If You Think You’re in an Unhappy Marriage, Remember These 5 Things 3 Feeling Stuck in Life? How to Never Get Stuck Again 4 7 Ways To Let Go Of The Past And Live A Happy Life 5 10 Practical Tips To Make Positive Thinking Your Habit

Read Next

Advertising
Advertising
Advertising

Last Updated on March 14, 2019

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

Recruiters might hold thousands of interviews in their careers and a lot of them are reporting the same thing—that most candidates play it safe with the questions they ask, or have no questions to ask in a job interview at all.

For job applicants, this approach is crazy! This is a job that you’re going to dedicate a lot of hours to and that might have a huge impact on your future career. Don’t throw away the chance to figure out if the position is perfect for you.

Here are 7 killer questions to ask in a job interview that will both impress your counterpart and give you some really useful insights into whether this job will be a dream … or a nightmare.

1. What are some challenges I might come up against this role?

A lesser candidate might ask, “what does a typical day look like in this role?” While this is a perfectly reasonable question to ask in an interview, focusing on potential challenges takes you much further because it indicates that you already are visualizing yourself in the role.

It’s impressive because it shows that you are not afraid of challenges, and you are prepared to strategize a game plan upfront to make sure you succeed if you get the job.

It can also open up a conversation about how you’ve solved problems in the past which can be a reassuring exercise for both you and the hiring manager.

How it helps you:

If you ask the interviewer to describe a typical day, you may get a vibrant picture of all the lovely things you’ll get to do in this job and all the lovely people you’ll get to do them with.

Asking about potential roadblocks means you hear the other side of the story—dysfunctional teams, internal politics, difficult clients, bootstrap budgets and so on. This can help you decide if you’re up for the challenge or whether, for the sake of your sanity, you should respectfully decline the job offer.

2. What are the qualities of really successful people in this role?

Employers don’t want to hire someone who goes through the motions; they want to hire someone who will excel.

Asking this question shows that you care about success, too. How could they not hire you with a dragon-slayer attitude like that?

Advertising

How it helps you:

Interviewers hire people who are great people to work with, but the definition of “great people” differs from person to person.

Does this company hire and promote people with a specific attitude, approach, worth ethic or communication style? Are the most successful people in this role strong extroverts who love to talk and socialize when you are studious and reserved? Does the company reward those who work insane hours when you’re happiest in a more relaxed environment?

If so, then this may not be the right match for you.

Whatever the answer is, you can decide whether you have what it takes for the manager to be happy with your performance in this role. And if the interviewer has no idea what success looks like for this position, this is a sign to proceed with extreme caution.

3. From the research I did on your company, I noticed the culture really supports XYZ. Can you tell me more about that element of the culture and how it impacts this job role?

Of course, you could just ask “what is the culture like here? ” but then you would miss a great opportunity to show that you’ve done your research!

Interviewers give BIG bonus point to those who read up and pay attention, and you’ve just pointed out that (a) you’re diligent in your research (b) you care about the company culture and (c) you’re committed to finding a great cultural fit.

How it helps you:

This question is so useful because it lets you pick an element of the culture that you really care about and that will have the most impact on whether you are happy with the organization.

For example, if training and development is important to you, then you need to know what’s on offer so you don’t end up in a dead-end job with no learning opportunities.

Companies often talk a good talk, and their press releases may be full of shiny CSR initiatives and all the headline-grabbing diversity programs they’re putting in place. This is your opportunity to look under the hood and see if the company lives its values on the ground.

Advertising

A company that says it is committed to doing the right thing by customers should not judge success by the number of up-sells an employee makes, for instance. Look for consistency, so you aren’t in for a culture shock after you start.

4. What is the promotion path for this role, and how would my performance on that path be measured?

To be clear, you are not asking when you will get promoted. Don’t go there—it’s presumptuous, and it indicates that you think you are better than the role you have applied for.

A career-minded candidate, on the other hand, usually has a plan that she’s working towards. This question shows you have a great drive toward growth and advancement and an intention to stick with the company beyond your current state.

How it helps you:

One word: hierarchy.

All organizations have levels of work and authority—executives, upper managers, line managers, the workforce, and so on. Understanding the hierarchical structure gives you power, because you can decide if you can work within it and are capable of climbing through its ranks, or whether it will be endlessly frustrating to you.

In a traditional pyramid hierarchy, for example, the people at the bottom tend to have very little autonomy to make decisions. This gets better as you rise up through the pyramid, but even middle managers have little power to create policy; they are more concerned with enforcing the rules the top leaders make.

If having a high degree of autonomy and accountability is important to you, you may do better in a flat hierarchy where work teams can design their own way of achieving the corporate goals.

5. What’s the most important thing the successful candidate could accomplish in their first 3 months/6 months/year?

Of all the questions to ask in a job interview, this one is impressive because it shows that you identify with and want to be a successful performer, and not just an average one.

Here, you’re drilling down into what the company needs, and needs quite urgently, proving that you’re all about adding value to the organization and not just about what’s in it for you.

How it helps you:

Advertising

Most job descriptions come with 8, 10 or 12 different job responsibilities and a lot of them with be boilerplate or responsibilities that someone in HR thinks are associated with this role. This question gives you a better sense of which responsibilities are the most important—and they may not be what initially attracted you to the role.

If you like the idea of training juniors, for example, but success is judged purely on your sales figures, then is this really the job you thought you were applying for?

This question will also give you an idea of what kind of learning curve you’re expected to have and whether you’ll get any ramp-up time before getting down to business. If you’re the type of person who likes to jump right in and get things done, for instance, you may not be thrilled to hear that you’re going to spend the first three months shadowing a peer.

6. What do you like about working here?

This simple question is all about building rapport with the interviewer. People like to talk about themselves, and the interviewer will be flattered that you’re interested in her opinions.

Hopefully, you’ll find some great connection points that the two of you share. What similar things drive you head into the office each day? How will you fit into the culture?

How it helps you:

You can learn a lot from this question. Someone who genuinely enjoys his job will be able to list several things they like, and their answers will sound passionate and sincere. If not….well, you might consider that a red flag.

Since you potentially can learn a lot about the company culture from this question, it’s a good idea to figure out upfront what’s important to you. Maybe you’re looking for a hands-off boss who values independent thought and creativity? Maybe you work better in environments that move at a rapid, exciting pace?

Whatever’s important to you, listen carefully and see if you can find any common ground.

7. Based on this interview, do you have any questions or concerns about my qualifications for the role?

What a great closing question to ask in a job interview! It shows that you’re not afraid of feedback—in fact, you are inviting it. Not being able to take criticism is a red flag for employers, who need to know that you’ll act on any “coaching moments” with a good heart.

As a bonus, asking this question shows that you are really interested in the position and wish to clear up anything that may be holding the company back from hiring you.

Advertising

How it helps you:

What a devious beast this question is! On the surface, it looks straightforward, but it’s actually giving you four key pieces of information.

First, is the manager capable of giving you feedback when put on the spot like this? Some managers are scared of giving feedback, or don’t think it’s important enough to bother outside of a formal performance appraisal. Do you want to work for a boss like that? How will you improve if no one is telling you what you did wrong?

Second, can the manager give feedback in a constructive way without being too pillowy or too confrontational? It’s unfair to expect the interviewer to have figured out your preferred way of receiving feedback in the space of an interview, but if she come back with a machine-gun fire of shortcomings or one of those corporate feedback “sandwiches” (the doozy slipped between two slices of compliment), then you need to ask yourself, can you work with someone who gives feedback like that?

Third, you get to learn the things the hiring manager is concerned about before you leave the interview. This gives you the chance to make a final, tailored sales pitch so you can convince the interviewer that she should not be worried about those things.

Fourth, you get to learn the things the hiring manager is concerned about period. If turnover is keeping him up at night, then your frequent job hopping might get a lot of additional scrutiny. If he’s facing some issues with conflict or communication, then he might raise concerns regarding your performance in this area.

Listen carefully: the concerns that are being raised about you might actually be a proxy for problems in the wider organization.

Making Your Interview Work for You

Interviews are a two-way street. While it is important to differentiate yourself from every other candidate, understand that convincing the interviewer you’re the right person for the role goes hand-in-hand with figuring out if the job is the right fit for you.

Would you feel happy in a work environment where the people, priorities, culture and management style were completely at odds with the way you work? Didn’t think so!

More Resources About Job Interviews

Featured photo credit: Amy Hirschi via unsplash.com

Read Next