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9 Reasons Why Criticism Rocks (and Some of the Worst Comments I’ve Ever Received)

9 Reasons Why Criticism Rocks (and Some of the Worst Comments I’ve Ever Received)

For the original unedited article, visit Celestine’s blog, Personal Excellence.

A while back, I was out having lunch with a friend, P. In amidst our lunch, blogging came up as a chat topic.

P told me that she had been thinking of starting a blog. However, she had been hesitating against it as she was fearful of criticism. Starting a blog would require her to share pretty personal things, and she wasn’t not sure how to handle criticism if someone was to dish it out on her.

Being someone with great experience in dealing with criticism, I immediately told her that her sentiments about criticism were unwarranted because criticism is a good thing, and proceeded to explain why.

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Upon hearing my explanation, she immediately grinned, nodded, and said that she would start adopting that view from now on.

Embracing Criticism (+ Some of the Worst Comments I’ve Ever Received)

What I shared with her are important lessons which I have learned about criticism from running my personal development blog Personal Excellence.

In the past few years as I managed my blog, I have received criticisms on anything and everything. While the best criticism should be constructive and objective (read: How To Give Constructive Criticism in 6 Steps), the criticisms I get on my blog can be very personal and uncivil sometimes, ranging from my looks to my personal life to my family.

There was once I wrote about being sponsored by a local dating agency to write reviews of their service, given that I was single. Since many of my readers are single as well, I thought they would be interested to learn about the experience of using such a service, and hence took up the sponsorship. Not long after, someone posted comments insulting me, saying that my taking up of the sponsored service made her “sick to her stomach”, that I had “no integrity”, that I had “prostituted” myself, that I should send my article to “pornhub”, and “it was no wonder you are still single” (among some other colorful words). The violent reaction was appalling, to say the least.

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A while back, I had a photo shoot feature with a local magazine. A guy, a self-help blogger no less, wrote a somewhat sexist e-mail after seeing my photos, asking me to “please lose some weight”, because people look up to me for inspiration and I was apparently not an inspirational enough figure (no pun intended) because I had looked (and I quote) “too prosperous” in the shoot. It was a highly disparaging remark IMO.

Then another time, someone spammed my articles with various pointless comments, flaming me and my ethnicity. She was supposedly in hate with me, saying I was a joke and I was nothing but a “stupid Azian [sic] girl trying to take over the world”.

The list goes on and on. I even have a special folder in my e-mail client for messages like this, so you can imagine how many of such bizarre comments I get on an ongoing basis.

…Yet, I think criticisms are good, really good. And I’ll explain to you why.

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9 Reasons Why Criticism Is Good

  1. For someone to criticize you, it means that he/she cared (enough to write or share that criticism, anyway). The person could have used that time to do something else, but no, he/she actually bothered to send you that message, showing that he/she cared. That has got to count for something.
  2. You are reaching new people. Every time I receive a criticism, I celebrate because that means that I have just reached a new audience member—someone who doesn’t necessarily agree with what I say/do. I think what’s most worrying is IF I don’t get any criticism at all. That would mean that I’m inside my comfort zone and just connecting with the same people every day.You want to spread your life’s message to as many people as you can. Receiving criticism means that you are now reaching people whom you’ve never reached before. That means you are touching more lives than you’ve ever touched before. That’s a really great thing.
  3. People wouldn’t criticize you if they didn’t think you were worth criticizing to begin with. To be honest, there are tons of critique-worthy stuff out there. But not everyone takes time to criticize the things he/she don’t agree with. Why? That’s because they don’t feel that those things are worth their critiques at all.If someone is criticizing you, that probably means that there’s something about you that is worth him/her taking time to criticize. If you look at the most prominent figures in this world, from Lady Gaga, to Oprah Winfrey, to Steve Jobs, all of them have large groups of detractors. Why? It’s because each of them stands for a great message—a message that shakes others and stirs up their souls. As Winston Churchill puts it, “You have enemies? Good. That means you’ve stood up for something, sometime in your life.”
  4. Criticism lets you see things in a different light. Criticism arises as a result of a conflict in thoughts. You did/said something, someone else has a different opinion, and hence the criticism. Hence, whenever you receive a criticism, you are hearing from a different viewpoint—one which you might never have considered before. The criticism helps you to see things from a different perspective, hence raising your awareness.
  5. Criticism is a form of honesty. (It lets you know what others truly think.) I actually prefer to be with someone who openly shares what he/she thinks than someone who thinks the same thoughts BUT keeps it to him/herself. With the first person, at least what I see/hear is what I get. With the latter person, the relationship quickly descends into a guessing game.What I do after hearing the person’s opinion is a different thing altogether (I can choose to heed it or discard it), but at least I’m now aware of what the person thinks and where he/she stands.
  6. Criticism helps you to improve. Criticism lets you know about your blind spots so that you can work on them. The more blind spots you uncover about yourself, the faster you will grow. Over the years, I have learned many things from others’ criticisms of me and my work. Some of them have helped me to learn things I have never known before about myself, which has been instrumental for my growth.
  7. Criticism lets you learn about your defense mechanisms. In Day 18: Reflect on a Criticism of Be a Better Me in 30 Days Program (which is my 30-day character transformation program), I mentioned that there are two things we can always learn from criticism: the thing that is critiqued (see Points #4 and #6), and our reaction to the criticism. Even when I get criticisms which have no validity, I still learn a ton about myself based on the emotions that surface when receiving the criticism, my first gut instinct reaction, and how I handle the situation.I’ve learned that my reactions are usually a reflection of unprocessed inner issues. Working through these reactions has helped me to become a calmer and more conscious person.
  8. Criticism helps you to learn more about others. Every criticism tells you something about yourself and the other person. By breaking down the comment, you can understand the critic’s perspective, his/her beliefs, and his/her values. This can be helpful in furthering the relationship with the person.For example, if your mom criticizes you for being rude to her, maybe it tells you that she is hurt by your actions. She is looking for love and affirmation in the relationship but your words and actions (whether they are really rude or not) are denying her that. Hence, it indicates that you should show love to your mom in a language that she understands, rather than relying on implicit mannerisms.
  9. Criticism sometimes jolts you into action. Ever had a situation where a criticism kicked you into action? Yeah, I had that before too. Sometimes, criticism provides that wake-up call that you have been missing. Perhaps there is something that you have been doing wrong but the people around you are just too nice to let you know or they themselves are oblivious to it, like you. A well-timed criticism, delivered in an appropriate manner, can sometimes provide a much-needed insight which then ignites you into action.

When Criticism Isn’t Good

There are cases when criticism can be detrimental.

#1: When criticism is the only thing you get every day

First example would be when you get constantly get criticism without any breather. Besides the fact that this can be a serious energy suck, constant criticism can divert you from the things that really matter, because rather than work on your goals, you’re too busy reacting to others or resolving conflict between you and other people.

Examples of such situations would be when parents criticize their kids 24/7, a student who is constantly picked on by school bullies, and someone whose work involves dealing with a public audience (such as teachers, writers, bloggers, public figures, and so on).

If you’re getting so much criticism to the point that it’s hindering rather than enabling you, some suggestions I have for you are:

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  1. Learn not to let criticism faze you. Read: 8 Helpful Ways To Deal With Critical People
  2. Don’t spend your time on the criticism. Use it for something else. Read: 13 Strategies to Jumpstart Your Productivity
  3. If the criticism is mainly coming from one person, assert yourself to him/her. Tell him/her you get his/her point, but this just isn’t what you want to be dealing with at the moment. Read: 7 Simple Ways To Say No
  4. Create boundaries on how criticism can reach you. For example, I set specific channels where readers can openly share feedback (such as the comment sections of new articles and my social media channels). I do not allow e-mail to be used for feedback purposes—it’s reserved strictly for work engagements. This helps me to be dramatically productive.

#2: When the criticism isn’t constructive and/or gets personal

The second case is when the criticism isn’t constructive and/or becomes personal, offensive, and disparaging. The three examples I’ve shared earlier in the article are examples of that.

When that happens, it’s a violation of your rights. Put these people in their place by asserting your rights. Be ready to cut away chronic critics if you have to.

Start Embracing Criticism

I hope you have found this article useful. What are your views on criticism? How do you deal with criticism yourself? Feel free to share in the comments section.

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Celestine Chua

Life Coach, Blogger

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Last Updated on May 21, 2019

How to Communicate Effectively in Any Relationship

How to Communicate Effectively in Any Relationship

For all our social media bravado, we live in a society where communication is seen less as an art, and more as a perfunctory exercise. We spend so much time with people, yet we struggle with how to meaningfully communicate.

If you believe you have mastered effective communication, scan the list below and see whether you can see yourself in any of the examples:

Example 1

You are uncomfortable with a person’s actions or comments, and rather than telling the individual immediately, you sidestep the issue and attempt to move on as though the offending behavior or comment never happened.

You move on with the relationship and develop a pattern of not addressing challenging situations. Before long, the person with whom you are in relationship will say or do something that pushes you over the top and predictably, you explode or withdraw completely from the relationship.

In this example, hard-to-speak truths become never- expressed truths that turn into resentment and anger.

Example 2

You communicate from the head and without emotion. While what you communicate makes perfect sense to you, it comes across as cold because it lacks emotion.

People do not understand what motivates you to say what you say, and without sharing your feelings and emotions, others experience you as rude, cold or aggressive.

You will know this is a problem if people shy away from you, ignore your contributions in meetings or tell you your words hurt. You can also know you struggle in this area if you find yourself constantly apologizing for things you have said.

Example 3

You have an issue with one person, but you communicate your problem to an entirely different person.

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The person in whom you confide lacks the authority to resolve the matter troubling you, and while you have vented and expressed frustration, the underlying challenge is unresolved.

Example 4

You grew up in a family with destructive communication habits and those habits play out in your current relationships.

Because you have never stopped to ask why you communicate the way you do and whether your communication style still works, you may lack understanding of how your words impact others and how to implement positive change.

If you find yourself in any of the situations described above, this article is for you.

Communication can build or decimate worlds and it is important we get it right. Regardless of your professional aspirations or personal goals, you can improve your communication skills if you:

  • Understand your own communication style
  • Tailor your style depending on the needs of the audience
  • Communicate with precision and care
  • Be mindful of your delivery, timing and messenger

1. Understand Your Communication Style

To communicate effectively, you must understand the communication legacy passed down from our parents, grandparents or caregivers. Each of us grew up with spoken and unspoken rules about communication.

In some families, direct communication is practiced and honored. In other families, family members are encouraged to shy away from difficult conversations. Some families appreciate open and frank dialogue and others do not. Other families practice silence about substantive matters, that is, they seldom or rarely broach difficult conversations at all.

Before you can appreciate the nuance required in communication, it helps to know the familial patterns you grew up with.

2. Learn Others Communication Styles

Communicating effectively requires you to take a step back, assess the intended recipient of your communication and think through how the individual prefers to be communicated with. Once you know this, you can tailor your message in a way that increases the likelihood of being heard. This also prevents you from assuming the way you communicate with one group is appropriate or right for all groups or people.

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If you are unsure how to determine the styles of the groups or persons with whom you are interacting, you can always ask them:

“How do you prefer to receive information?”

This approach requires listening, both to what the individuals say as well as what is unspoken. Virgin Group CEO Richard Branson noted that the best communicators are also great listeners.

To communicate effectively from relationship to relationship and situation to situation, you must understand the communication needs of others.

3. Exercise Precision and Care

A recent engagement underscored for me the importance of exercising care when communicating.

On a recent trip to Ohio, I decided to meet up with an old friend to go for a walk. As we strolled through the soccer park, my friend gently announced that he had something to talk about, he was upset with me. His introduction to the problem allowed me to mentally shift gears and prepare for the conversation.

Shortly after introducing the shift in conversation, my friend asked me why I didn’t invite him to the launch party for my business. He lives in Ohio and I live in the D.C. area.

I explained that the event snuck up on me, and I only started planning the invite list three weeks before the event. Due to the last-minute nature of the gathering, I opted to invite people in the DMV area versus my friends from outside the area – I didn’t want to be disrespectful by asking them to travel on such short notice.

I also noted that I didn’t want to be disappointed if he and others declined to come to the event. So I played it safe in terms of inviting people who were local.

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In the moment, I felt the conversation went very well. I also checked in with my friend a few days after our walk, affirmed my appreciation for his willingness to communicate his upset and our ability to work through it.

The way this conversation unfolded exemplified effective communication. My friend approached me with grace and vulnerability. He approached me with a level of curiosity that didn’t put me on my heels — I was able to really listen to what he was saying, apologize for how my decision impacted him and vow that going forward, I would always ask rather than making decisions for him and others.

Our relationship is intact, and I now have information that will help me become a better friend to him and others.

4. Be Mindful of Delivery, Timing and Messenger

Communicating effectively also requires thinking through the delivery of the message one intends to communicate as well as the appropriate time for the discussion.

In an Entrepreneur.com column, VIP Contributor Deep Patel, noted that persons interested in communicating well need to master the art of timing. Patel noted,[1]

“Great comedians, like all great communicators, are able to feel out their audience to determine when to move on to a new topic or when to reiterate an idea.”

Communicating effectively also requires thoughtfulness about the messenger. A person prone to dramatic, angry outbursts should never be called upon to deliver constructive feedback, especially to people whom they do not know. The immediate aftermath of a mass shooting is not the ideal time to talk about the importance of the Second Amendment rights.

Like everyone else, I must work to ensure my communication is layered with precision and care.

It requires precision because words must be carefully tailored to the person with whom you are speaking.

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It requires intentionality because before one communicates, one should think about the audience and what the audience needs in order to hear your message the way you intended it to be communicated.

It requires active listening which is about hearing verbal and nonverbal messages.

Even though we may be right in what we say, how we say it could derail the impact of the message and the other parties’ ability to hear the message.

Communicating with care is also about saying things that the people in our life need to hear and doing so with love.

The Bottom Line

When I left the meeting with my dear friend, I wondered if I was replicating or modeling this level of openness and transparency in the rest of my relationships.

I was intrigued and appreciative. He’d clearly thought about what he wanted to say to me, picked the appropriate time to share his feedback and then delivered it with care. He hit the ball out of the park and I’m hopeful we all do the same.

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Featured photo credit: Kenan Buhic via unsplash.com

Reference

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