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Communication, Motivation

9 Reasons Why Criticism Rocks (and Some of the Worst Comments I’ve Ever Received)

Written by Celestine Chua
Celestine is the Founder of Personal Excellence where she shares her best advice on how to boost productivity and achieve excellence in life.
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For the original unedited article, visit Celestine’s blog, Personal Excellence.

A while back, I was out having lunch with a friend, P. In amidst our lunch, blogging came up as a chat topic.

P told me that she had been thinking of starting a blog. However, she had been hesitating against it as she was fearful of criticism. Starting a blog would require her to share pretty personal things, and she wasn’t not sure how to handle criticism if someone was to dish it out on her.

Being someone with great experience in dealing with criticism, I immediately told her that her sentiments about criticism were unwarranted because criticism is a good thing, and proceeded to explain why.

Upon hearing my explanation, she immediately grinned, nodded, and said that she would start adopting that view from now on.

Embracing Criticism (+ Some of the Worst Comments I’ve Ever Received)

What I shared with her are important lessons which I have learned about criticism from running my personal development blog Personal Excellence.

In the past few years as I managed my blog, I have received criticisms on anything and everything. While the best criticism should be constructive and objective (read: How To Give Constructive Criticism in 6 Steps), the criticisms I get on my blog can be very personal and uncivil sometimes, ranging from my looks to my personal life to my family.

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There was once I wrote about being sponsored by a local dating agency to write reviews of their service, given that I was single. Since many of my readers are single as well, I thought they would be interested to learn about the experience of using such a service, and hence took up the sponsorship. Not long after, someone posted comments insulting me, saying that my taking up of the sponsored service made her “sick to her stomach”, that I had “no integrity”, that I had “prostituted” myself, that I should send my article to “pornhub”, and “it was no wonder you are still single” (among some other colorful words). The violent reaction was appalling, to say the least.

A while back, I had a photo shoot feature with a local magazine. A guy, a self-help blogger no less, wrote a somewhat sexist e-mail after seeing my photos, asking me to “please lose some weight”, because people look up to me for inspiration and I was apparently not an inspirational enough figure (no pun intended) because I had looked (and I quote) “too prosperous” in the shoot. It was a highly disparaging remark IMO.

Then another time, someone spammed my articles with various pointless comments, flaming me and my ethnicity. She was supposedly in hate with me, saying I was a joke and I was nothing but a “stupid Azian [sic] girl trying to take over the world”.

The list goes on and on. I even have a special folder in my e-mail client for messages like this, so you can imagine how many of such bizarre comments I get on an ongoing basis.

…Yet, I think criticisms are good, really good. And I’ll explain to you why.

9 Reasons Why Criticism Is Good

  1. For someone to criticize you, it means that he/she cared (enough to write or share that criticism, anyway). The person could have used that time to do something else, but no, he/she actually bothered to send you that message, showing that he/she cared. That has got to count for something.
  2. You are reaching new people. Every time I receive a criticism, I celebrate because that means that I have just reached a new audience member—someone who doesn’t necessarily agree with what I say/do. I think what’s most worrying is IF I don’t get any criticism at all. That would mean that I’m inside my comfort zone and just connecting with the same people every day.You want to spread your life’s message to as many people as you can. Receiving criticism means that you are now reaching people whom you’ve never reached before. That means you are touching more lives than you’ve ever touched before. That’s a really great thing.
  3. People wouldn’t criticize you if they didn’t think you were worth criticizing to begin with. To be honest, there are tons of critique-worthy stuff out there. But not everyone takes time to criticize the things he/she don’t agree with. Why? That’s because they don’t feel that those things are worth their critiques at all.If someone is criticizing you, that probably means that there’s something about you that is worth him/her taking time to criticize. If you look at the most prominent figures in this world, from Lady Gaga, to Oprah Winfrey, to Steve Jobs, all of them have large groups of detractors. Why? It’s because each of them stands for a great message—a message that shakes others and stirs up their souls. As Winston Churchill puts it, “You have enemies? Good. That means you’ve stood up for something, sometime in your life.”
  4. Criticism lets you see things in a different light. Criticism arises as a result of a conflict in thoughts. You did/said something, someone else has a different opinion, and hence the criticism. Hence, whenever you receive a criticism, you are hearing from a different viewpoint—one which you might never have considered before. The criticism helps you to see things from a different perspective, hence raising your awareness.
  5. Criticism is a form of honesty. (It lets you know what others truly think.) I actually prefer to be with someone who openly shares what he/she thinks than someone who thinks the same thoughts BUT keeps it to him/herself. With the first person, at least what I see/hear is what I get. With the latter person, the relationship quickly descends into a guessing game.What I do after hearing the person’s opinion is a different thing altogether (I can choose to heed it or discard it), but at least I’m now aware of what the person thinks and where he/she stands.
  6. Criticism helps you to improve. Criticism lets you know about your blind spots so that you can work on them. The more blind spots you uncover about yourself, the faster you will grow. Over the years, I have learned many things from others’ criticisms of me and my work. Some of them have helped me to learn things I have never known before about myself, which has been instrumental for my growth.
  7. Criticism lets you learn about your defense mechanisms. In Day 18: Reflect on a Criticism of Be a Better Me in 30 Days Program (which is my 30-day character transformation program), I mentioned that there are two things we can always learn from criticism: the thing that is critiqued (see Points #4 and #6), and our reaction to the criticism. Even when I get criticisms which have no validity, I still learn a ton about myself based on the emotions that surface when receiving the criticism, my first gut instinct reaction, and how I handle the situation.I’ve learned that my reactions are usually a reflection of unprocessed inner issues. Working through these reactions has helped me to become a calmer and more conscious person.
  8. Criticism helps you to learn more about others. Every criticism tells you something about yourself and the other person. By breaking down the comment, you can understand the critic’s perspective, his/her beliefs, and his/her values. This can be helpful in furthering the relationship with the person.For example, if your mom criticizes you for being rude to her, maybe it tells you that she is hurt by your actions. She is looking for love and affirmation in the relationship but your words and actions (whether they are really rude or not) are denying her that. Hence, it indicates that you should show love to your mom in a language that she understands, rather than relying on implicit mannerisms.
  9. Criticism sometimes jolts you into action. Ever had a situation where a criticism kicked you into action? Yeah, I had that before too. Sometimes, criticism provides that wake-up call that you have been missing. Perhaps there is something that you have been doing wrong but the people around you are just too nice to let you know or they themselves are oblivious to it, like you. A well-timed criticism, delivered in an appropriate manner, can sometimes provide a much-needed insight which then ignites you into action.

When Criticism Isn’t Good

There are cases when criticism can be detrimental.

#1: When criticism is the only thing you get every day

First example would be when you get constantly get criticism without any breather. Besides the fact that this can be a serious energy suck, constant criticism can divert you from the things that really matter, because rather than work on your goals, you’re too busy reacting to others or resolving conflict between you and other people.

Examples of such situations would be when parents criticize their kids 24/7, a student who is constantly picked on by school bullies, and someone whose work involves dealing with a public audience (such as teachers, writers, bloggers, public figures, and so on).

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If you’re getting so much criticism to the point that it’s hindering rather than enabling you, some suggestions I have for you are:

  1. Learn not to let criticism faze you. Read: 8 Helpful Ways To Deal With Critical People
  2. Don’t spend your time on the criticism. Use it for something else. Read: 13 Strategies to Jumpstart Your Productivity
  3. If the criticism is mainly coming from one person, assert yourself to him/her. Tell him/her you get his/her point, but this just isn’t what you want to be dealing with at the moment. Read: 7 Simple Ways To Say No
  4. Create boundaries on how criticism can reach you. For example, I set specific channels where readers can openly share feedback (such as the comment sections of new articles and my social media channels). I do not allow e-mail to be used for feedback purposes—it’s reserved strictly for work engagements. This helps me to be dramatically productive.

#2: When the criticism isn’t constructive and/or gets personal

The second case is when the criticism isn’t constructive and/or becomes personal, offensive, and disparaging. The three examples I’ve shared earlier in the article are examples of that.

When that happens, it’s a violation of your rights. Put these people in their place by asserting your rights. Be ready to cut away chronic critics if you have to.

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Start Embracing Criticism

I hope you have found this article useful. What are your views on criticism? How do you deal with criticism yourself? Feel free to share in the comments section.

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