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11 Small Things Anyone (Including You!) Can Do to Make the World Better

11 Small Things Anyone (Including You!) Can Do to Make the World Better

Do you believe you’re too small to change the world? You have much more potential than you realize! Take a look at these 11 little (but important!) things that you can do to make a difference today.

1. Smile. 

It’s amazing how much a smile can make a difference in any interactions — that’s why we are told to smile before we pick up the phone! When we dig way down, we find that everyone just wants to be happy, and a smile shows just that. Smiles are contagious. What better way to spread happiness to tons of people? It doesn’t cost any money, and it’s not touchy like a hug. So, flash those pearly whites to whoever crosses your path. And if you’re just not feeling it, you know what they say: “Fake it ’til you make it!” If you smile long enough, you’ll find you can’t help feeling great.  (And to take this even farther — laugh!)

2. Listen.

This is such a biggie in this fast-paced, I-don’t-have-time-for-that world. We lend people our “ear,” but are we really listening? To be a good listener, put all of your to-do’s and opinions on the back burner and still your mind. When the person is done, respond with some of what they said, so they know that you were giving your full attention. Not so easy! But it can make a huge difference. A lot of people just want to be heard — we all have a story to tell, and we all want to feel understood. This one may take a few minutes of your time, but if you can make the effort, you can make a world of difference to another individual.

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3. Pick up after yourself.

A clear space keeps a mind clear and just looks and feels better. Have a regular place for things and keep the table and counter surfaces clear. Keep it clean outside, too. Keep your litter in the garbage can, and pick up that water bottle or soda can that someone else left behind. Know that you’re beautifying the space for yourself and others, showing that you care about your environment. How about when you’re out to eat? My family likes to stack up the menus for the waiter so they don’t have to reach around everybody at the table. We’ll sometimes stack up and pass over our plates, too. It shows you care and leaves the wait staff more time to take good care of you and the other customers. And when you’re visiting? Clean up when you’re hanging out or at a party. Offer to help take things down or clean up, and maybe even do the dishes! Work gets done faster with many hands, and an easier cleanup might encourage a host to throw another party!

4. Open the door for someone.

I think it’s so sweet when there’s a double-door situation, and the person going out and the person going in are both holding the door for each other! This is a wonderful, easy way to make someone feel special. Take that extra minute and that little bit of humility and let the other person go through first. It doesn’t matter if the person is male or female, young or old, in a wheelchair or on crutches, or toting a few kids in a stroller — it’s a wonderful gesture for any person.

5. Pay for the person behind you.

This one does involve a little cash, but it’s a wonderful, appreciated surprise when you are able to do it. And it can be as small as a toll or cup of coffee. Think about all the times you’ve had to stand or sit in line. Now think about how much you’ve hated it! Imagine finally getting to the front and then finding out someone has taken care of you. This is a powerful way to start a chain of “paying it forward.”

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6. Say please and thank you (and mean it!).

I think this is pretty self-explanatory, but it can’t be over-applied. However, it’s sometimes overlooked in service situations and in giving commands. Even if someone is serving you as part of a job, say, “Thank you.” When you are directing someone, say, “Please.” I found as a teacher that I had much better rapport with my students when I said: “Johnny, please close the door,” rather than “Johnny, close the door.” Thank the waiter for pouring you more water and for clearing your plate. Thank the cashier for handing you your bags and receipt. Yes, they have to do it —  but it’s all the better when people appreciate it.

7. Learn names and use them.

“Say my name.” They say everyone’s favorite word is their own name. When you use a person’s name you show that 1) you listened, 2) you cared enough to remember, and 3) you recognize that person’s individuality. Of course, you wouldn’t use it in every sentence, but do use it in your greeting, and throw it in here and there — then, watch the other person light up like a firefly!

8. Give encouragement.

One of my favorite teacher gifts is a small plaque that has this quote: “The finest gift you can give anyone is encouragement. Almost no one gets the encouragement they need to grow to their full potential. If everyone received the encouragement they needed to grow, the genius in most everyone would blossom and the world would prosper beyond its wildest dreams.” How powerful encouragement is! Encouragement can be anything from a simple observational compliment, to a “You can do it!” to an “I believe in you,” and even an “I love you.” The best leaders use more encouragement than criticism. The best parents and educators teach through positive reinforcement, as well as negative. And the very best encouragement we can give is sharing our unconditional acceptance and love of an individual, through all time and all circumstances.

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9. Take time for yourself.

This may sound more greedy than giving, but it’s not. Think about those times when you’ve just needed to recharge, but instead you chose to push on. You spent that extra hour. You did that extra event. How did you feel afterward? Were you really giving your full attention to that activity, to those people? This is why good businesses give their employees extra breaks and extra vacation time. We are more productive when we have a chance to relax and just be for a bit. Give yourself your full attention for a while so that you can be fully present (or attentive) for others later. Read your favorite book, take a nice shower or bath, meditate, go for that walk, or take yourself out — whatever takes your fancy! Do whatever you need to do to remind yourself that you are also important. It’s not selfish — it’s actually selfish not to!

10. Be a giver and a receiver.

First — simply put — when you can give, give. The world has a circular ebb and flow, and generosity has a way of coming back to you. This doesn’t just mean money; all of the above suggestions are different ways of giving. Holding back stops the flow. Giving starts it up again.

Just as important — receive! If you don’t accept gifts from others, you are also cutting off the stream. Every giver needs a receiver, or they can’t be a giver. If someone smiles at you, take that in and smile back! Give someone a chance to listen to you, to serve you, to open the door for you, to pay for you, to thank you, and to encourage you. Let yourself feel great for the attention, and let that other person enjoy being able to do something for another.

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11. Be yourself.

The greatest gift you can give to the world is being your true self. We get so lost in who others and society want us to be that we forget who we really are. Your presence is a gift, and you are here on this earth for a reason. Invest in discovering who you really are — what do you think, what are your passions, what excites you? And then share with the world. Giving yourself permission to be yourself allows others to do the same. Imagine how much easier and more pleasant life would would be if people would spend less time forcing themselves to be what others wanted them to be and could spend more time being who they actually are, doing what they really want to do? It can start with you!

Are you ready to make a difference? Start today!

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Last Updated on March 14, 2019

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

Recruiters might hold thousands of interviews in their careers and a lot of them are reporting the same thing—that most candidates play it safe with the questions they ask, or have no questions to ask in a job interview at all.

For job applicants, this approach is crazy! This is a job that you’re going to dedicate a lot of hours to and that might have a huge impact on your future career. Don’t throw away the chance to figure out if the position is perfect for you.

Here are 7 killer questions to ask in a job interview that will both impress your counterpart and give you some really useful insights into whether this job will be a dream … or a nightmare.

1. What are some challenges I might come up against this role?

A lesser candidate might ask, “what does a typical day look like in this role?” While this is a perfectly reasonable question to ask in an interview, focusing on potential challenges takes you much further because it indicates that you already are visualizing yourself in the role.

It’s impressive because it shows that you are not afraid of challenges, and you are prepared to strategize a game plan upfront to make sure you succeed if you get the job.

It can also open up a conversation about how you’ve solved problems in the past which can be a reassuring exercise for both you and the hiring manager.

How it helps you:

If you ask the interviewer to describe a typical day, you may get a vibrant picture of all the lovely things you’ll get to do in this job and all the lovely people you’ll get to do them with.

Asking about potential roadblocks means you hear the other side of the story—dysfunctional teams, internal politics, difficult clients, bootstrap budgets and so on. This can help you decide if you’re up for the challenge or whether, for the sake of your sanity, you should respectfully decline the job offer.

2. What are the qualities of really successful people in this role?

Employers don’t want to hire someone who goes through the motions; they want to hire someone who will excel.

Asking this question shows that you care about success, too. How could they not hire you with a dragon-slayer attitude like that?

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How it helps you:

Interviewers hire people who are great people to work with, but the definition of “great people” differs from person to person.

Does this company hire and promote people with a specific attitude, approach, worth ethic or communication style? Are the most successful people in this role strong extroverts who love to talk and socialize when you are studious and reserved? Does the company reward those who work insane hours when you’re happiest in a more relaxed environment?

If so, then this may not be the right match for you.

Whatever the answer is, you can decide whether you have what it takes for the manager to be happy with your performance in this role. And if the interviewer has no idea what success looks like for this position, this is a sign to proceed with extreme caution.

3. From the research I did on your company, I noticed the culture really supports XYZ. Can you tell me more about that element of the culture and how it impacts this job role?

Of course, you could just ask “what is the culture like here? ” but then you would miss a great opportunity to show that you’ve done your research!

Interviewers give BIG bonus point to those who read up and pay attention, and you’ve just pointed out that (a) you’re diligent in your research (b) you care about the company culture and (c) you’re committed to finding a great cultural fit.

How it helps you:

This question is so useful because it lets you pick an element of the culture that you really care about and that will have the most impact on whether you are happy with the organization.

For example, if training and development is important to you, then you need to know what’s on offer so you don’t end up in a dead-end job with no learning opportunities.

Companies often talk a good talk, and their press releases may be full of shiny CSR initiatives and all the headline-grabbing diversity programs they’re putting in place. This is your opportunity to look under the hood and see if the company lives its values on the ground.

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A company that says it is committed to doing the right thing by customers should not judge success by the number of up-sells an employee makes, for instance. Look for consistency, so you aren’t in for a culture shock after you start.

4. What is the promotion path for this role, and how would my performance on that path be measured?

To be clear, you are not asking when you will get promoted. Don’t go there—it’s presumptuous, and it indicates that you think you are better than the role you have applied for.

A career-minded candidate, on the other hand, usually has a plan that she’s working towards. This question shows you have a great drive toward growth and advancement and an intention to stick with the company beyond your current state.

How it helps you:

One word: hierarchy.

All organizations have levels of work and authority—executives, upper managers, line managers, the workforce, and so on. Understanding the hierarchical structure gives you power, because you can decide if you can work within it and are capable of climbing through its ranks, or whether it will be endlessly frustrating to you.

In a traditional pyramid hierarchy, for example, the people at the bottom tend to have very little autonomy to make decisions. This gets better as you rise up through the pyramid, but even middle managers have little power to create policy; they are more concerned with enforcing the rules the top leaders make.

If having a high degree of autonomy and accountability is important to you, you may do better in a flat hierarchy where work teams can design their own way of achieving the corporate goals.

5. What’s the most important thing the successful candidate could accomplish in their first 3 months/6 months/year?

Of all the questions to ask in a job interview, this one is impressive because it shows that you identify with and want to be a successful performer, and not just an average one.

Here, you’re drilling down into what the company needs, and needs quite urgently, proving that you’re all about adding value to the organization and not just about what’s in it for you.

How it helps you:

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Most job descriptions come with 8, 10 or 12 different job responsibilities and a lot of them with be boilerplate or responsibilities that someone in HR thinks are associated with this role. This question gives you a better sense of which responsibilities are the most important—and they may not be what initially attracted you to the role.

If you like the idea of training juniors, for example, but success is judged purely on your sales figures, then is this really the job you thought you were applying for?

This question will also give you an idea of what kind of learning curve you’re expected to have and whether you’ll get any ramp-up time before getting down to business. If you’re the type of person who likes to jump right in and get things done, for instance, you may not be thrilled to hear that you’re going to spend the first three months shadowing a peer.

6. What do you like about working here?

This simple question is all about building rapport with the interviewer. People like to talk about themselves, and the interviewer will be flattered that you’re interested in her opinions.

Hopefully, you’ll find some great connection points that the two of you share. What similar things drive you head into the office each day? How will you fit into the culture?

How it helps you:

You can learn a lot from this question. Someone who genuinely enjoys his job will be able to list several things they like, and their answers will sound passionate and sincere. If not….well, you might consider that a red flag.

Since you potentially can learn a lot about the company culture from this question, it’s a good idea to figure out upfront what’s important to you. Maybe you’re looking for a hands-off boss who values independent thought and creativity? Maybe you work better in environments that move at a rapid, exciting pace?

Whatever’s important to you, listen carefully and see if you can find any common ground.

7. Based on this interview, do you have any questions or concerns about my qualifications for the role?

What a great closing question to ask in a job interview! It shows that you’re not afraid of feedback—in fact, you are inviting it. Not being able to take criticism is a red flag for employers, who need to know that you’ll act on any “coaching moments” with a good heart.

As a bonus, asking this question shows that you are really interested in the position and wish to clear up anything that may be holding the company back from hiring you.

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How it helps you:

What a devious beast this question is! On the surface, it looks straightforward, but it’s actually giving you four key pieces of information.

First, is the manager capable of giving you feedback when put on the spot like this? Some managers are scared of giving feedback, or don’t think it’s important enough to bother outside of a formal performance appraisal. Do you want to work for a boss like that? How will you improve if no one is telling you what you did wrong?

Second, can the manager give feedback in a constructive way without being too pillowy or too confrontational? It’s unfair to expect the interviewer to have figured out your preferred way of receiving feedback in the space of an interview, but if she come back with a machine-gun fire of shortcomings or one of those corporate feedback “sandwiches” (the doozy slipped between two slices of compliment), then you need to ask yourself, can you work with someone who gives feedback like that?

Third, you get to learn the things the hiring manager is concerned about before you leave the interview. This gives you the chance to make a final, tailored sales pitch so you can convince the interviewer that she should not be worried about those things.

Fourth, you get to learn the things the hiring manager is concerned about period. If turnover is keeping him up at night, then your frequent job hopping might get a lot of additional scrutiny. If he’s facing some issues with conflict or communication, then he might raise concerns regarding your performance in this area.

Listen carefully: the concerns that are being raised about you might actually be a proxy for problems in the wider organization.

Making Your Interview Work for You

Interviews are a two-way street. While it is important to differentiate yourself from every other candidate, understand that convincing the interviewer you’re the right person for the role goes hand-in-hand with figuring out if the job is the right fit for you.

Would you feel happy in a work environment where the people, priorities, culture and management style were completely at odds with the way you work? Didn’t think so!

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Featured photo credit: Amy Hirschi via unsplash.com

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