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10 Traits of Likeable People

10 Traits of Likeable People

Imagine walking into work and you’re greeted with smiles and enthusiastic hellos from all of your co-workers; while you make your way through the building you feel like a rock-star. You shake everyone’s hand, get pats on the back, and you being there leaves the entire place feeling more uplifted. You’re friends with everyone and your boss loves you.

This is a an every day occurrence, if you’re a likeable person. If this seems like something that could never possibly happen to you then I’d like to remind you that social skills, like any skills, are completely learn-able; and with a little practice you too could be the talk of the office, and be going home with a thriving social life.

Here are several traits that likeable people share. If you cultivate them, you’ll join the ranks of those who spend their weekends with friends, their evenings at dinner parties, and their days surrounded by coworkers that love and respect them.

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1. They Aren’t Insecure

Likeable people don’t come from a place of insecurity. They go into every interaction thinking “I bet me and this other person would get along great, I should really get to know them better.” And then the likeable person moves on from there. Start from a positive place and others will notice. If you’re not there yet, faking your confidence will help put your insecurities at ease.

2. They’re Genuine

Likeable people never try to be something they aren’t. If you don’t know something, admit it. If you don’t agree with a statement someone else has made, don’t grin and bare it. Instead, honestly admit that you don’t see it the same way as the other person. Don’t put them down. Simply try to see where they’re coming from, and strive to understand their point of view.

3. They Don’t Judge

When you are judgmental, people can sense it. Even if you smile and hide your negative feelings, the people around you can sense that you have just formed a poor opinion of them. Rather than seeing others as good or bad, try to understand that everyone is entitled to their own opinions, choices, and mistakes. Likeable people make this their philosophy and, as long as no one is getting hurt, they never pass judgment on the value or morality of another person.

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4. They’re Positive

Negativity abounds in our world. We have negativity in the news, on our homepages, and it appears on the Facebook and twitter feeds of our friends. Even a lot of the novels I read end up with negative endings! Be a positive voice in a world where everyone sounds a little like Eeyore. Being positive will make you a pleasure to talk to and more people will want to talk to you.

5. They Don’t Compete

Conversations aren’t competitions. Likeable people never story-top or one-up in a conversation. Instead, they view conversations as an opportunity to connect and create deep relationships with others. If you want to be more likeable, enter every conversation with the goal to make the other person feel liked and respected. This will change the tone of the interactions you have, and make everyone involved more likely to enjoy it.

6. They Provide Value

When you’re in a conversation with someone and they complain that they don’t know what to get their mom for Christmas, do you lament how awful that must be before going into a story of your own? Or do you recognize that they have a problem they may need help solving? People everywhere have problems they wouldn’t mind help solving. But as people, we tend to be self-involved and not notice. If you take notice and help people solve their problems, you’ll create friends for life.

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7. They Don’t Settle for Small Talk

Small talk doesn’t develop long lasting friendships, and small talk won’t make you likeable person. Likeable people avoid small talk by transforming it into deep conversation. They do this by being genuinely interested in others, asking honest questions to help further their understanding, and relating to what they’re told, briefly, before gathering more from the person they’re talking to. Don’t settle for small talk–do everything in your power to move the conversation forward to more personal subjects.

8. They Touch People

Patting shoulders, shaking hands, and (in some cases) hugging other people makes people more comfortable around you. Touching eliminates the physical barrier of distance, and so it eliminates the emotional barrier that the distance represents. Touch is an art, and the first few times that you attempt it it may seem awkward, but practice makes perfect and the art of touch is important if you want to become more likeable.

9. They Don’t Shy Away

Likeable people have tons of friends! This isn’t magic–it’s because they intentionally befriend tons of people. They meet people; they get those peoples’ contact information; they befriend those people and spend time with them; and then they go meet more people, never losing touch with anyone they’ve gotten to know. You can’t be more likeable and not meet new people. You have to get out of your comfort zone and build lots of relationships if you want to become more likeable.

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10. They Genuinely Like People

I know what you’re thinking: But people suck! It’s true, everyone has moments when they act rudely and everyone can be annoying from time to time. But deep down, most people are really nice. They care about others, and unless they’re having a bad day, they’re easy to get along with. Likeable people know this, and so they like people. They want to get to know other people, and they enter every interaction expecting a positive experience. If you only remember one tip from this article, it should be to develop the attitude of liking people. If you do that you’ll become more likeable in no time.

Likeable people were all less likeable at one point in time. They simply decided to work at becoming more engaged, more respectful, and more likeable. Now they seem to work magic and develop friendships wherever they go. You can seem like that too! You simply have to develop the habits I’ve outlined above and you’ll have the social life, the career, and the life that being more likeable brings you.

What about you? When was the last time you interacted with a truly likeable person? What did they say or do that made you instantly take interest in them? Let us know in the comments.

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Published on May 18, 2021

How To Improve Listening Skills For Effective Workplace Communication

How To Improve Listening Skills For Effective Workplace Communication

We have two ears and one mouth for a reason—effective communication is dependent on using them in proportion, and this involves having good listening skills.

The workplace of the 21st century may not look the same as it did before COVID-19 spread throughout the world like wildfire, but that doesn’t mean you can relax your standards at work. If anything, Zoom meetings, conference calls, and the continuous time spent behind a screen have created a higher level of expectations for meeting etiquette and communication. And this goes further than simply muting your microphone during a meeting.

Effective workplace communication has been a topic of discussion for decades, yet, it is rarely addressed or implemented due to a lack of awareness and personal ownership by all parties.

Effective communication isn’t just about speaking clearly or finding the appropriate choice of words. It starts with intentional listening and being present. Here’s how to improve your listening skills for effective workplace communication.

Listen to Understand, Not to Speak

There are stark differences between listening and hearing. Listening involves intention, focused effort, and concentration, whereas hearing simply involves low-level awareness that someone else is speaking. Listening is a voluntary activity that allows one to be present and in the moment while hearing is passive and effortless.[1]

Which one would you prefer your colleagues to implement during your company-wide presentation? It’s a no-brainer.

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Listening can be one of the most powerful tools in your communication arsenal because one must listen to understand the message being told to them. As a result of this deeper understanding, communication can be streamlined because there is a higher level of comprehension that will facilitate practical follow-up questions, conversations, and problem-solving. And just because you heard something doesn’t mean you actually understood it.

We take this for granted daily, but that doesn’t mean we can use that as an excuse.

Your brain is constantly scanning your environment for threats, opportunities, and situations to advance your ability to promote your survival. And yet, while we are long past the days of worrying about being eaten by wildlife, the neurocircuitry responsible for these mechanisms is still hard-wired into our psychology and neural processing.

A classic example of this is the formation of memories. Case in point: where were you on June 3rd, 2014? For most of you reading this article, your mind will go completely blank, which isn’t necessarily bad.

The brain is far too efficient to retain every detail about every event that happens in your life, mainly because many events that occur aren’t always that important. The brain doesn’t—and shouldn’t—care what you ate for lunch three weeks ago or what color shirt you wore golfing last month. But for those of you who remember where you were on June 3rd, 2014, this date probably holds some sort of significance to you. Maybe it was a birthday or an anniversary. Perhaps it was the day your child was born. It could have even been a day where you lost someone special in your life.

Regardless of the circumstance, the brain is highly stimulated through emotion and engagement, which is why memories are usually stored in these situations. When the brain’s emotional centers become activated, the brain is far more likely to remember an event.[2] And this is also true when intention and focus are applied to listening to a conversation.

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Utilizing these hard-wired primitive pathways of survival to optimize your communication in the workplace is a no-brainer—literally and figuratively.

Intentional focus and concentrated efforts will pay off in the long run because you will retain more information and have an easier time recalling it down the road, making you look like a superstar in front of your colleagues and co-workers. Time to kiss those note-taking days away!

Effective Communication Isn’t Always Through Words

While we typically associate communication with words and verbal affirmations, communication can come in all shapes and forms. In the Zoom meeting era we live in, it has become far more challenging to utilize and understand these other forms of language. And this is because they are typically easier to see when we are sitting face to face with the person we speak to.[3]

Body language can play a significant role in how our words and communication are interpreted, especially when there is a disconnection involved.[4] When someone tells you one thing, yet their body language screams something completely different, it’s challenging to let that go. Our brain immediately starts to search for more information and inevitably prompts us to follow up with questions that will provide greater clarity to the situation at hand. And in all reality, not saying something might be just as important as actually saying something.

These commonly overlooked non-verbal communication choices can provide a plethora of information about the intentions, emotions, and motivations. We do this unconsciously, and it happens with every confrontation, conversation, and interaction we engage in. The magic lies in the utilization and active interpretation of these signals to improve your listening skills and your communication skills.

Our brains were designed for interpreting our world, which is why we are so good at recognizing subtle nuances and underlying disconnect within our casual encounters. So, when we begin to notice conflicting messages between verbal and non-verbal communication, our brain takes us down a path of troubleshooting.

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Which messages are consistent with this theme over time? Which statements aren’t aligning with what they’re really trying to tell me? How should I interpret their words and body language?

Suppose we want to break things down even further. In that case, one must understand that body language is usually a subconscious event, meaning that we rarely think about our body language. This happens because our brain’s primary focus is to string together words and phrases for verbal communication, which usually requires a higher level of processing. This doesn’t mean that body language will always tell the truth, but it does provide clues to help us weigh information, which can be pretty beneficial in the long run.

Actively interpreting body language can provide you with an edge in your communication skills. It can also be used as a tool to connect with the individual you are speaking to. This process is deeply ingrained into our human fabric and utilizes similar methods babies use while learning new skills from their parents’ traits during the early years of development.

Mirroring a person’s posture or stance can create a subtle bond, facilitating a sense of feeling like one another. This process is triggered via the activation of specific brain regions through the stimulation of specialized neurons called mirror neurons.[5] These particular neurons become activated while watching an individual engage in an activity or task, facilitating learning, queuing, and understanding. They also allow the person watching an action to become more efficient at physically executing the action, creating changes in the brain, and altering the overall structure of the brain to enhance output for that chosen activity.

Listening with intention can make you understand your colleague, and when paired together with mirroring body language, you can make your colleague feel like you two are alike. This simple trick can facilitate a greater bond of understanding and communication within all aspects of the conversation.

Eliminate All Distractions, Once and for All

As Jim Rohn says, “What is easy to do is also easy not to do.” And this is an underlying principle that will carry through in all aspects of communication. Distractions are a surefire way to ensure a lack of understanding or interpretation of a conversation, which in turn, will create inefficiencies and a poor foundation for communication.

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This should come as no surprise, especially in this day in age where people are constantly distracted by social media, text messaging, and endlessly checking their emails. We’re stuck in a cultural norm that has hijacked our love for the addictive dopamine rush and altered our ability to truly focus our efforts on the task at hand. And these distractions aren’t just distractions for the time they’re being used. They use up coveted brainpower and central processes that secondarily delay our ability to get back on track.

Gloria Mark, a researcher at UC Irvine, discovered that it takes an average of 23 minutes and 15 seconds for our brains to reach their peak state of focus after an interruption.[6] Yes, you read that correctly—distractions are costly, error-prone, and yield little to no benefit outside of a bump to the ego when receiving a new like on your social media profile.

Meetings should implement a no-phone policy, video conference calls should be set on their own browser with no other tabs open, and all updates, notifications, and email prompt should be immediately turned off, if possible, to eliminate all distractions during a meeting.

These are just a few examples of how we can optimize our environment to facilitate the highest levels of communication within the workplace.

Actions Speak Louder Than Words

Effective communication in the workplace doesn’t have to be challenging, but it does have to be intentional. Knowledge can only take us so far, but once again, knowing something is very different than putting it into action.

Just like riding a bike, the more often you do it, the easier it becomes. Master communicators are phenomenal listeners, which allows them to be effective communicators in the workplace and in life. If you genuinely want to own your communication, you must implement this information today and learn how to improve your listening skills.

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Choose your words carefully, listen intently, and most of all, be present in the moment—because that’s what master communicators do, and you can do it, too!

More Tips Improving Listening Skills

Featured photo credit: Mailchimp via unsplash.com

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