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10 Things To Remember When You Help A Depressed Friend

10 Things To Remember When You Help A Depressed Friend

Most people don’t really know how to react when a depressed friend confides in them. When this happens, we have to be very sensitive in our actions and with what we say and don’t say, but often these things aren’t very intuitive. I should know because I’ve made many mistakes myself, and only realized later that I had made them. Thus, I’ve made a list of 10 things that we should always remember when helping a depressed friend.

1. Remember to listen

This one is so obvious. But I needed to say it because being able to listen attentively is especially crucial here. Do not get distracted, ignore those text messages for a bit, and focus all your energy and attention on your friend. The least you can do, really, is to make your friend feel important and like he or she really matters right now.

Your friend needs you. Be a good listener and don’t assume you already know what they have to tell you. It is an honor that your friend chose you to open up to, instead of someone else. Tread lightly.

2. Remember not to judge

The time your friend will need extra love from you is when they are feeling utterly depressed. As Mother Teresa said, “If you judge people, you have no time to love them.” That is true. There is no way you can help someone when you’re coming from a place of judgment.

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Everybody judges other people to a certain extent. I’m no exception. But this is definitely not the time for that. Do not tell your friend how sorry they should be feeling – 99.9% of the time you are entirely wrong about what exactly your friend is going through.

3. Remember not to compare

More often than not, life is relative. We have our own standards. If your friend is genuinely depressed at failing to achieve that A grade, don’t tell them that they shouldn’t be, just because half of the class failed. Likewise, if your friend is suffering from extreme loneliness, don’t go saying something like, “Well, I’m pretty lonely too.”

All this is useless stuff and it either does not add any value, or it makes your friend feel worse. Drop it, seriously. You might as well tell your friend how terrible they are for feeling depressed when there are people starving with no roof over their heads.

4. Remember never to suppress their emotions

Another thing that adds zero value is telling your depressed friend to ‘be strong.’ Or not to cry. What does being strong even mean? And definitely don’t tell your friend to just ‘snap out of it.’ It doesn’t work, period.

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This is not the time to dictate what your friend should be doing or feeling. Your friend needs connection. They need someone to share the burden with, not to miraculously rise up to the occasion and suddenly become ‘strong.’ It’s not on you to fix anything.

If your friend just needs a day to get over it, so be it. The same if they need ten or thirty days. Your job is to be there for them, and not to say something like, “You shouldn’t be brooding over it for more than three days.” Ultimately, recovery is in the hands of the depressed person alone.

5. Remember to express empathy

Shame and vulnerability researcher Dr. Brené Brown says it best here. Feeling with people.

“The truth is, rarely can a response make something better. What makes something better, is connection.”

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6. Remember to offer support

Do what it takes so that your friend feels like you have got their back. Make sure you mean what you say. Telling your friend how much you care, or even telling them that you won’t let them go through this ordeal alone is oh, so easy. Prove it with your actions.

Call again the next day to check on your friend. Sacrifice an entire day to be with them. Send a hand-written note. If you’re busy at work, send a digital hug to let them know that they’re not alone. Remember, it’s not so much what you say or do, it’s how you make your friend feel.

7. Remember to make physical contact

Where possible, physical contact always helps. Be it a tap on your friend’s hand or arm, a pat on the back, an arm around the shoulder, or better still, a nice warm hug.

All these things release oxytocin in the body and fuel the connection between the two of you. And when one is depressed, what one really craves for is connection. Because as Dr. Brené Brown has already mentioned, your words rarely help anyway. So shut up and just give your friend a big hug. Show them some love.

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8. Remember to be patient

What I mean by this is that your friend may say hurtful things and become very difficult to handle. Your friend might appear to be impossible to deal with. Just remember that this is not really him or her. This is the depression in your friend. It is temporary.

Depression might also make it hard for your friend to connect with anyone around them, even if you happen to be their close friend. They might be emotionless. Be patient and do not take it personally.

9. Depression is serious business

Depression is a serious illness. Understand that something terrible or traumatic does not need to happen for someone to be depressed. It can happen for no rhyme or reason. And it isn’t just about being in an extremely sad state. In fact, someone can be silently suffering from depression and yet look totally fine. If you suspect a friend is depressed, encourage them to seek medical treatment as well.

10. Remember not to neglect yourself

Lastly, do take care of yourself. If your friend is depressed, it can bring you down no matter how hard you try to help and show your care and concern. Know when to pull back and when you are doing yourself more of a disfavor than a favor for your friend. You may even have to be selective right from the beginning sometimes, so choose wisely. Always remember to love and respect yourself too.

Featured photo credit: Felipe Morin via flickr.com

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Published on September 23, 2020

6 Effective Negotiation Skills to Master

6 Effective Negotiation Skills to Master

I don’t know about you, but many times when I hear the word negotiate I think of lawyers working out a business deal or having to do battle with a car salesman to try to get a lower price. Since I am in recruiting, the term “negotiation” comes up when someone is attempting to get a higher compensation package.

If we think about it, we tend to negotiate almost every day in a wide variety of things we do. Getting a handle on the important negotiation skills can be incredibly beneficial in many parts of our lives. Let’s take a look at 6 effective negotiation skills to master.

What is Negotiation?

First, let’s take a look at what negotiation is. Put simply, negotiation is a method by which people settle their differences. It is a process in which compromise or agreement can be reached without argument or dispute.

Anytime two people or sides disagree on something, they are almost always looking for the best possible outcome for their side. This could be from an individual’s perspective or someone representing an organization.

In reality, it’s rare that one side gets everything they want and the other side gets nothing that they are seeking. Seeking to reach a common ground of sorts where both sides feel like they are getting most of what they want is the key to being successful and maintaining the relationship.

Places We Negotiate

I’ve mentioned that we negotiate in just about all phases of our life. For those of you who are shaking your head no, I invite you to think about the following:

1. Work/Business

This one is the most obvious and it’s what naturally comes to mind when we think of the word “negotiate”.

When you first started at your current job, you might have asked for a higher salary. It could be that you delivered a huge new client to your company and used this as leverage in your most recent evaluation for more compensation. If you work with vendors (and just about every company does), maybe you worked them to a lower price or better contract terms.

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In recruiting, I negotiate with candidates and hiring managers all the time to land the best talent I can find. It’s very common to accept additional work with the (sometimes spoken, sometimes unspoken) agreement that it will benefit your career in the future.

Recently, I took over a project that was my boss was working on so that I would be able to attend a conference later in the year. And so it goes, we do this all day long at work.

2. Personal

I don’t know about you, but I negotiate with my spouse all the time. I’ll cook dinner with the understanding that she does the dishes. Who wants to mow the lawn and who wants to vacuum and dust the house?

I think we should save 10% for retirement, but she thinks 5% is plenty. Therefore, we save 8%. And don’t even get me started with my kids. My older daughter can borrow my car as soon as she finishes her chores. My younger daughter can go hang out with her friends when her homework is done.

Then, there are all those interactions in our personal lives outside our homes. The carpenter wants to charge me $12,000 to build a new deck. I think $10,000 is plenty so we agree on $11,000. I ask my neighbor if I can borrow his snowblower in the winter if I invite him over the next time I grill steak. And so on.

3. Ourselves

You didn’t expect this one, did you? We negotiate with ourselves all day long.

I’ll make sure I don’t skip my workout tomorrow since I’m going to have that extra piece of pizza. My spouse has been quiet the last few days, is it worth me asking her about, or should I leave it alone? I think the car place charged me for some repairs that weren’t needed, should I say something or just let it go? I know my friend has been having some personal challenges, should I check in with him? We’ve been friends for a long time, I’m sure he’d come to me if he needed help. I’ve got the #4 pick in this year’s Fantasy Football draft, should I choose a running back or a wide receiver?

Think about that non-stop voice inside your head. It always seems to be chattering away about something and many times, it’s us negotiating with ourselves. I’ll finish up that report that the boss needs before I turn on the football game.

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Why Negotiation Skills Are So Important

Put simply, negotiation skills are important because we all interact with other people, and not only other people but other organizations and groups of people as well.

We all rarely want the same thing or outcome. Most of the time a vendor is looking at getting you to pay a higher price for something than you want to spend. Therefore, it’s important to negotiate to some middle ground that works well for both sides.

My wife and I disagree on how much to save for retirement. If we weren’t married it wouldn’t be an issue. We’d each contribute how much we wanted to on our retirement funds. We choose to be married, so we have to come to some agreement that we both feel comfortable with. We have to compromise. Therefore, we have to negotiate.

If we each lived on a planet by ourselves, we would be free to do just about anything we wanted to. We wouldn’t have to compromise with anyone because we wouldn’t interact with anyone. We would make every choice unilaterally the way we wanted to.

As we all know, this isn’t how things are. We are constantly interacting with other people and organizations, each one with their own agenda’s, viewpoints, and opinions. Therefore, we have to be able to work together.

6 Negotiation Skills to Master

Having strong negotiation skills helps us create win-win situations with others, allowing us to get most of what we want in conjunction with others around us.

Now, let’s look at 6 effective negotiation skills to master.

1. Preparation

Preparation is a key place to start with when getting ready to negotiate. Being prepared means having a clear vision of what you want and how you’d go about achieving it. It means knowing what the end goal looks like and also what you are willing to give to get it.

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It also means knowing who you are negotiating with and what areas they might be willing to compromise on. You should also know what your “bottom line” is. By “bottom line” I mean what is the most you are willing to give up to get what you want.

For instance, several years ago, I decided it was time to get a newer car. I say newer because I wanted a “new to me” car, not a brand new car. I did my research and figured out what type of car I wanted. I decided on what must-have items on the car I wanted, the highest amount of miles that would already be on it, the colors I was willing to get it in, and the highest amount of money I was willing to pay.

After visiting numerous car dealerships I was able to negotiate buying a car. I knew what I was willing to give up (amount of money) and what I was willing to accept, things like the color, amount of miles, etc. I came prepared. This is critical.

2. Clear Communication

The next key skill you need to be an effective negotiator is clear communication. You have to be able to clearly articulate what you want to the other party. This means both clear verbal and written communication.

If you can’t clearly tell the other person what you want, how do you expect to get it? Have you ever worked through something with a vendor or someone else only to learn of a surprise right at the end that wasn’t talked about before? This is not what you would call clear communication. It’s essential to be able to share a coherent and logical vision with the person you are working with.

3. Active Listening

Let’s do a quick review of active listening. This is when you are completely focused on the speaker, understand their message, comprehend the information, and respond appropriately. This is a necessary ingredient to be able to negotiate successfully. You must be able to fully focus on the other person’s wants to completely understand them.

If you aren’t giving them your full attention, you may miss some major points or details. This leads to frustration down the road on both sides. Ensure you are employing your active listening skills when in arbitration mode.

4. Teamwork and Collaboration

To be able to get to a place of common ground and a win-win scenario, you have to have a sense of teamwork and collaboration.

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If you are only thinking about yourself and what you want without giving much care to what the other person is wanting, you are bound to wind up without a solution. The other person may get frustrated and give up if they see you are unwilling to meet them halfway or care little for what they want.

When you collaborate, you are working together to help each other get what is most important to you. The other upside to negotiating with a sense of teamwork and collaboration is that it helps create a sense of trust, which, in turn, helps provide positive energy for working to a successful conclusion.

5. Problem Solving

Problem-solving is another key negotiation skill. When you are working with the other person to get the deal done many times you’ll face new challenges along the way.

Maybe you want a new vendor to provide training on the software they are selling you but they say it’s going to cost an additional $20,000 to provide this service. If you don’t have the additional $20,000 in the budget to spend on the software but you feel the training is critical, how are you going to solve that problem?

From what I’ve seen, most vendors aren’t willing to provide additional services without getting paid for them. This is where problem-solving skills will help continue the discussions. You might suggest to the vendor that your company will also be looking to replace their financial software next year, and you’d be happy to ensure they get one of the first seats at the table when the time comes if they could perhaps lower the pricing on their training.

There’s a solution to most challenges, but it takes problem-solving skills to work through them effectively.

6. Decision-Making Ability

Finally, having strong decision-making ability will help you seal the deal when you get to a place where everyone feels like they are getting what works for them. Each step of the way you can cross off the list when you get what you are looking for and decide to move onto the next item. Then, once you have all of your must-have boxes checked and the other side feels good about things, it’s time to shake hands and sign on the dotted line. Powerful decision-making ability will help you get to the finish line together.

Conclusion

There you have it, 6 effective negotiation skills to master to lead a more fulfilling life. Once we realize that we negotiate in one form or another almost every day in every phase of our lives, we realize how critical a skill it is.

Possessing strong negotiation skills will help you in nearly every one of your relationships at both the workplace and in your personal life. If you feel your arbitration tools could use some sharpening, try some of the 6 effective negotiation skills to master that we’ve talked about.

More Tips to Improve Your Negotiation Skills

Featured photo credit: Windows via unsplash.com

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