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Top 10 Online Learning Sites To Advance Communication Skills at Work

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Top 10 Online Learning Sites To Advance Communication Skills at Work

Experiencing inefficiency at work and in the personal life is the worst feeling that one can face, especially when it is self created.

There comes a phase in majority of us lives when every time we listen to or meet great orators or managers, we tend to feel a sinking feeling in the pit of our stomach followed by self consoling thoughts saying that those people were probably just born with the ability or their parents probably had the same glorious skills which passed on to them as well.

Being a perfect communicator comes with time and experience after being in a series of difficult situations. Everyone of us, no matter which geographical area we belong to, more often than not, face similar issues in our career that tend to shape us as either a good communicator or a bad one.

Lacks of communication skills is one of the most misunderstood terms. It is rarely about the language proficiency or how much you fumble when you talk. It is more about how we voice out and react to an unfavorable situation that stands in front of us.

Knowing how to react in a situation helps gives us the confidence that ultimately shapes us as good communicators and even leaders.

In this article, we will be looking at the different situations that we come across everyday, which helps define us as good communicators or bad ones. Along with every situation, we have mentioned a link to the course/website you can visit to better the situation at hand and come out as an expert communicator.

Let’s begin:

1. If you are finding yourself fumbling in a language, try Duolingo.

A number of times what happens is that you lose practice in talking in language A because people around you – at home or at office – talk in language B and so when the time comes to talk in language B, you fumble because of lack of practice.

Nothing can be more frustrating than not being able to voice out what is in your head in so many words from your mouth. So, what is the solution? How do you overcome this brushing up your language issue?

Enroll in a language course on Duolingo.

    I know what you are thinking, why enroll in a course which teaches you a language from scratch? Right? I’ll tell you why.

    Because you have forgotten a language, you have over time lost track of the confidence in your speaking skills. So, enrolling in a course to learn the language from scratch will help you get the confidence back that will come from knowing that you know everything about the language that you’d need to get by in your day.

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    2. If you are unable to let go of bad incidents and it is killing your confidence, try Coursera’s EQ course.

    How many times has it happened with you that after an argument or a disagreement with someone, you were not able to talk to them as confidently as you used to earlier and it shows in your speech, tone, and simply in how you talk to them, even act in front of them?

    It is the doing of your low emotional intelligence quotient. Emotional Intelligence is that part of the personality that deals with making people aware and bringing them in control of their emotions and then channel them in a way that they are able to handle the interpersonal relations more empathetically, ultimately helping you get over and not fret over little things.  

    The solution? Coursera course on Inspiring Leadership through Emotional Intelligence. The course teaches you about hope, compassion, and mindfulness that helps in combating stress and build better relationships in the workplace.

      3. If your skills are making you hide in the crowd, upgrade your job skills at Udemy.

      No matter what job profile you are in, there is one given thing – the amount of skill set that you have to do Job A will always be inversely proportional with the skills that the job requires to ultimately help reach the organization’s goal.

      And the moment a new member who has an advanced skill set as compared to you joins your team, or the moment your boss realizes that the skill set it would take to head the job towards better profitability is one that you are missing as of now, it would affect your confidence and ultimately your communication skill.

      Another way to look at this lack of skill set issue is that in the absence of one, you will have nothing to talk about to your management team in your next tete-a-tete.

      So, what should you do? You should upgrade your skill set. There are websites like Udemy that will help you upgrade your job skill to another level.

        4. If email and Skype etiquettes are killing your confidence, use these online tools.

        If being an expert communicator is Mt. Everest, becoming a good orator is base camp one and perfecting your written communication skill is another mountain to climb altogether.

        When we talk about communication in a workplace, the instances where your oral communication skills are tested would be a lot less than the instances where you will have to write proper, concise emails or messages through the official communication mode.

        Even though it might sound a lot less important than perfecting your oral communication skills, wait till you write long unexplanatory subject lines or even worse, 3 words’ mystery subject lines in the assumption that the receiver will be enticed into opening your mail – Both being major blunders.

        So what should be done?

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        No website can teach you to write. But there are websites that can teach you how to write better and error proof.

        Here’s a list of tools to help you with that – 7 Online Tools that Improve Your Business Writing

        5. If giving PowerPoint presentations in meetings is stressing you out, sign up for Udemy’s presentation course.

        A time comes in every employee’s corporate life when they are made to stand at the center point of a room and deliver a presentation to their in-house team or their clients. If it still hasn’t happened to you yet, give it time. It will.

        It is not uncommon for worst case scenarios to run over your mind before the very minute you are going to take center position and deliver the presentation. There are so many things that can go wrong – you might fumble, you might pronounce something wrong, someone might ask you a question you have no answer of, or the audience might yawn because the presentation was that boring.

        The possibility of things going wrong are numerous. But the fact remains that with the right amount of practice, you might not face any of the presentation delivery challenges.

        In a busy office day, it is common for people to get the feeling that they don’t have enough time to accomplish everything they want and deliver a mesmerizing powerpoint presentation.

        Udemy’s course titled – PowerPoint Presentations: Deliver a Non-Boring Presentation, is just for the busy office goers. The course offers practical steps for the presenters to draft, memorize, and deliver PowerPoint presentations that don’t bore the audiences.

        6. When you have an angry customer on phone and you are going speechless, try Lynda’s course about dealing with customers.

        Everyone of you who have been in sales or is a Doctor or a Lawyer basically anyone who has ever dealt with an angry/unhappy customer whose issues have not been addressed, would relate to this.

        There are so many unfavorable situations that can come up when you are in a business where you are made to deal with a client or vendor or with someone who can have an impact on your business while not being present in-house.

        The situation leading to disagreement or frustrations can either be your doing or it might result from something purely circumstantial. Either of which way it emerges, the end result of both – Angry Customer – is something that you have to deal with, tactfully.

        You will have to prepare yourself in a way that you don’t end up saying or acting in a certain way to make the customer even angrier.

        While following a proactive approach and role playing the different situations that can emerge can help you greatly, there is a course, being offered by Lynda.com that can help you with preparing for the situation more easily.

        Lynda.com, a sister concern of LinkedIn has come up with a Course on Dealing with Difficult Customers, to help you get some perspective into what can be done in situations like these.

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          7. When you are avoiding situations and letting the conflicts foster, try Communicaid.

          Whether you are working as part of a diverse team or whether everyone in your team share the similar skillset as you, conflicts are bound to emerge.

          No matter how much we as part of a team, try to ignore the situations there will be times where disagreements between two people or within a team would rise to a level that it converts into a conflict.

          There is one thing to be clear of when it comes to conflicts – they will happen, no matter how badly you try to prevent them. What is in your control is to manage them in a way that they don’t get out of hand and affect productivity.

          Here’s a course on Managing Conflict by Communicaid, which will come in handy the next time you are finding yourself staring at a conflict.

            8. If you face difficulty with cracking deals in your favor, try Impact Factory’s course.

            In your career, there will be a number of instances where you will have to reach at an agreement with people that favors you. The discussion can be between your in-house teams or with your vendors or even your clients at times.

            The ideal scenario where both you and the other person in the picture get the best out of the deal is generally rare. More often than not, you both will mutually have to come to a point where you are able to arrive at a position whether none of you are compromising.

            Arriving at a situation where you get your fair share while the person in front of you is not at loss too with just your words is a lot more difficult than what it reads in the books.

            Practicing good negotiation skill is the one capability that comes in handy on not just the professional front but also in your everyday life. Once you master the negotiation centric communication, you will find yourself conversing with a lot more confidence in the office space.

            To help you in this department, enroll in the Negotiation Course by Impact Factory. The course structure is designed to teach the necessary skills that would prepare you to negotiate in a way that is best suited for achieving your goal.

            9. If you have difficulty holding a productive meeting, try Udemy’s productive meetings course.

            Holding meetings is an art. Not everyone can organize a meeting and then get the team to respond the way they want to.

            There are a number of factors that affect the outcome of a meeting – the time and place of the meeting, the agenda, the participants, etc. And as someone who is handling the meeting, even a single ounce of disinterest is enough to shake the confidence and bring an increase in the probability of making a mistake on the communication front.

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            What helps in a situation like this is a course that would teach you the exact steps that guarantees happening of a productive meeting.

            A course that would help you with exactly this is Udemy’s Meeting Management: How to Lead & Master Productive MeetingsThe course is structured around giving you insights into how to transform a boring meeting into a productive one.

              10. If what you are communicating through your body posture is not in sync with your words, take Alison’s communication course.

              Any talk on communication will be incomplete without a mention of non-verbal communication or your body language. The saying that action speaks louder than words holds true on so many fronts, especially in a competitive environment like an office space.

              There’s a lot that people perceive about you and what you perceive about people from the way they sit, stand, smile, shake hands, and even look at you.

              While on one hand you shouldn’t be overly friendly to allow people to not take you seriously, you shouldn’t keep a firm tone as well so that you come across as a stubborn, my way or the highway colleague.

              A number of times, we fall prey to the classic ‘this is not what I meant’ swirl and more often than not is the doing of how our body acts when we are having a dialogue – something that when not checked can affect the interpersonal relationships in a way that you cannot even imagine.

              The solution of this lack of syncness between what you say and what your body language portrays is something that needs to be corrected as early in your career as possible.

              There are a number of courses related to perfecting the nonverbal communication skills available on the internet, the one that is performing well in terms of best result is Alison.com course on Communication Skills – Perception and Nonverbal Communication.

              The bottom line

              Have a look at the course structure and see if it is aligned with what you are hoping to achieve.

              When it comes to bettering your communication skills, never put your concentrated focus on learning how to speak a language more fluently, instead learn how to tackle different situations. It is your preparation to tackle different situations that will give you the confidence when the time comes and better your communication automatically.

              When it comes to situations where you need to showcase your communication skills, chances are they won’t be restricted to these ten, there will a lot more. But, as you are starting on this journey of being a good communicator, these ten situations are the perfect starting points for you to get confidence and ultimately become a better communicator

              Featured photo credit: Unsplash via unsplash.com

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              More by this author

              Tripti Rai

              Tripti works in a mobile app development agency and shares about work and productivity tips related to technology.

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              Last Updated on January 24, 2022

              21 Best Tips On Making A Long Distance Relationship Work

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              21 Best Tips On Making A Long Distance Relationship Work

              Having texting and video conferencing at our fingertips, it appears that maintaining a long-distance relationship is easier than ever. Long-distance calls are no longer a luxury; the days when they needed to be rationed are long gone.

              Long-distance couples do not have to depend on 3 p.m. postal delivery, waiting for news that is at best four days old.

              Now we’re no longer even in the days of waiting for our loved ones to check their e-mail when they get home from work. Instant messaging keeps us hooked to each other even when we are out shopping, working, playing, watching a movie and doing much more.

              Technology, however, cannot compensate for everything in a long-distance relationship, as anyone with a long-distance relationship will tell you.

              Many long-distance relationships still seem emotionally difficult despite the lack of regular physical proximity.

              People often think long-distance relationships will never work. It may be discouraged by your family, and some of your best friends may tell you not to take it too seriously in case you end up heartbroken.

              Many things are not possible due to the extra distance – no one can promise it will be easy. Things could get complicated, and you might feel lonely and sad at times.

              Still, many of us try them.

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              However, the extra distance also makes the simplest things the sweetest. Being able to hold the other person’s hand, eating together at the same table, feeling each other’s touch, taking a walk together, smelling each other’s hair… these small wishes could suddenly mean so much more in a long-distance relationship.

              Long-distance relationships may be tough, but they have their own surprises too.

              Here’re 21 tips on how to make a long distance relationship work:

              1. Avoid excessive communication.

              It is unwise to be overly “sticky” and possessive. You two don’t really have to communicate 12 hours a day to keep the relationship going. Many couples think that they need to compensate for the distance by doing more. This is not true. And it might only make things worse. Soon you would get tired of “loving.”

              Remember: Less is more. It is not about spamming — you are only going to exhaust yourselves. It’s really about teasing at the right moments and tugging at the right spots.

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              2. See it as an opportunity.

              “If you want to live together, you first need to learn how to live apart.” – Anonymous

              View it as a learning journey for both of you. This is an opportunity for you to prove your love for one another. According to a Chinese proverb, “Real gold is not afraid of the test of fire.” Instead of thinking that this long-distance relationship is pulling you two apart, you should believe that through this experience, the both of you will be bound together even stronger.

              As Emma says it to Will in season four of Glee,

              “I would rather be here, far from you, but feeling really close, rather than close to you but feeling really far away.” – Emma, Glee Season 4

              3. Set some ground rules to manage your expectations.

              Both of you need to be clear with what you expect of each other during this long-distance relationship. Set some ground rules so that none of you will do things that will take the other party by surprise.

              For instance, are you two exclusive? Is it all right for the other person to go on dates? What is your commitment level? It’s better to be open with each other about all these things.

              4. Try to communicate regularly, and creatively.

              Greet each other “good morning” and “good night” every day — this is a must. On top of that, try to update your partner on your life and its happenings, however mundane some of the things may seem.

              To up the game, send each other pictures, audio clips, and short videos from time to time. By putting in this kind of effort, you make the other person feel loved and attended to.

              5. Talk dirty with each other.

              Sexual tension is undoubtedly one of the most important things between couples. In a way, sexual desire is like the glue that keeps both parties from drifting apart. Sexual need is not only biological but also emotional.

              Keep the flames burning by sending each other teasing texts filled with sexual innuendos and provocative descriptions. Sexy puns work pretty well too.

              6. Avoid “dangerous” situations.

              If you already know that going to the club or going drinking with your group of friends late at night will displease your partner, then you should either 1. Not do it or 2. Tell your partner beforehand to reassure them.

              You should not let this sort of thing slip by because it will only make your partner extra worried or suspicious – and of course, very upset because they will feel powerless or lack control over the situation.

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              You can fall victim to your traps by going out with eye candy from work after work or dating someone from your past who has been flirting with you without realizing it. Before entering a dangerous situation, you need to recognize the dangers.

              Listen to your heart, but don’t just rely on it. Make sure you also listen to your mind.

              7. Do things together.

              Play a game online together. Watch a documentary at the same time on YouTube or Vimeo. Share a song on Skype while another plays the guitar. Video-call each other and go for a walk together. Together, go online shopping – and buy each other gifts (see #13).

              You really have to be creative and spontaneous about it.

              8. Do similar things.

              Recommend books, TV shows, movies, music, news and etc., to each other. When you read, watch and listen to the same things, you get to have more topics in common to talk about.

              Even if you live apart, it’s nice to have some shared experiences.

              9. Make visits to each other.

              Every long-distance relationship is enriched by visits.

              After all the waiting and yearning and abstinence, you finally get to meet each other to fulfil all the little things like kissing, holding hands, etc. These are typical for couples in long-distance relationships but more special and intimate for long-distance couples.

              The atmosphere will be filled with fireworks, glitter bombs, confetti, rainbows, and butterflies.

              10. Have a goal in mind.

              Are we going to be apart for a long time?” “what about the future?” These are the questions you should ask yourselves.

              In fact, a couple cannot stay in a long-distance relationship forever. Eventually, we all need to settle down.

              So make a plan with each other. Set up a timeline, mark down the estimated times apart and times together, and draw an end goal.

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              It is important that you two are on the same page and have the same goals. So that even if you are not living in the same space and the same timezone, both of you are still motivated to work together in the same direction towards a future that includes one another.

              That’s right, you need some motivation to make a relationship last too. Find out more about what motivates you here.

              11. Enjoy your alone time and your time with your friends and family.

              You are alone, but you are not lonely unless you choose to feel like it. You don’t have to let your world revolve around your partner — you still have you, your friends, and your family. Take this time apart to do more with your friends and family. Go to the gym more often. Get a new hobby. Binge-watch shows. There are plenty of things for you to do that don’t involve your partner.

              12. Stay honest with each other.

              Talk about your feelings of fear, insecurity, jealousy, apathy, whatsoever. If you try to hide anything from your partner, that secret will sooner or later swallow you up from the inside out. Don’t try to deal with things all by yourself. Be open and honest with each other. Let your partner help you and give you the support you need. It’s better to look at the problem during its initial stage than to only disclose it when it’s all too late.

              13. Know each other’s schedules.

              It’s helpful to know when the other person is busy and free. So that you can drop a text or make a call at the right time. You wouldn’t want to disturb your partner when they are in the middle of class or halfway through a business meeting. Make sure you are aware of everyone’s small and big events in their lives, i.e., college midterms and exams, important business trips and meetings, job interviews, etc. Particularly if you live in different time zones, this becomes more important.

              14. Keep track of each other’s social media activities.

              Facebook and Instagram photos of each other. Send each other tweets. Tag each other on Facebook. Post stuff on each other’s wall. Let them know you care. Be cool with stalking each other.

              15. Gift a personal object for the other person to hold on to.

              Memories have power. No matter what it is–a pendant, a ring, a keychain, a collection of songs and videos, or a perfume bottle. Everyday items and things have meanings to us, whether we realize it or not. We all try to store memories in material things so that when our minds fail, we will still be able to look at or hold onto something that will help us recall our memories. This is why something so simple can mean so much to a person when others may see little or no value in it.

              16. Get a good messaging app.

              This is extremely important because texting is the most frequent and common way of communication the two of you have. You need a good messaging app on your phones that allows interactions beyond words and emoticons.

              Personally, I use this messaging app called LINE. I find it highly effective because it has a huge reserve of playful and very funny “stickers” that are free for its users to use. You can also go to the app’s “Sticker Shop” to download (or gift!) extra stickers of different themes (e.g., Hello Kitty, Pokemon, Snoopy, MARVEL, etc.) at a low price. Occasionally, the app will give out free sticker sets for promotions. This messaging app is cute and easy to learn to use.

              17. Snail-mail your gift.

              Mail each other postcards and hand-written love letters. Send each other gifts across the globe from time to time. Flower deliveries on birthdays, anniversaries, and Valentine’s Day. Shop online and surprise each other with cool T-shirts, sexy underwear, and such.

              18. Stay positive.

              You need to constantly inject positive energy into the long-distance relationship to keep it alive. Yes, the waiting can be painful, and you can sometimes feel lonely, but you need to remind yourself that the fruits at the end will be sweet as heaven.

              One good trick to staying positive is to be grateful all the time. Be thankful that you have someone to love — someone who also loves you back. Be thankful for the little things, like the hand-made letter that arrived safely in your mailbox the other day. Be thankful for each other’s health and safety.

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              19. Keep each other updated on each other’s friends and family.

              This will help you two to know each other’s culture and values. Knowing small habits of each other helps in developing an understanding and building mutual trust.

              Talking about family and friends gives you more matters to talk about. The best thing to talk about is gossip and scandals.

              20. Video-call whenever possible.

              Because sometimes looking into each other’s eyes and hearing each other’s voices can make everything feel alright again.

              A video call is though nothing like being together, but it’s the best thing and the most to do for coziness in a long-distance relationship.

              21. Give each other pet names.

              Because it’s cute. It keeps the lovey-dovey going. Having special names for each other reserved only for one another are heart-warming. Hearing that one word with love lifts our spirits up, and we feel assured all over again.

              Chaos seems to fade away just by hearing that special word from someone special.

              With the best wishes…

              Love (or like) is a force that is beyond your control. Love just happens. The same goes for turning off those feelings, even when you get the perfect job halfway across the country.

              Neither one of us expects to be long-distance in a relationship. But if you’re in a relationship like this, you’ll just have to make the most out of a difficult situation. These advice for long distance relationships will hopefully help you stay strong and cheerful when living apart from one another.

              More Recommended Relationships Experts on Lifehack
              • Carol Morgan —  A communication professor, dating/relationship and success coach
              • Dr. Magdalena Battles — A Doctor of Psychology with specialties include children, family relationships, domestic violence, and sexual assault
              • Randy Skilton —  An educator in the areas of relationships and self-help

              Featured photo credit: Unsplash via unsplash.com

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