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Last Updated on October 9, 2018

Top 10 Online Learning Sites To Advance Communication Skills at Work

Top 10 Online Learning Sites To Advance Communication Skills at Work

Experiencing inefficiency at work and in the personal life is the worst feeling that one can face, especially when it is self created.

There comes a phase in majority of us lives when every time we listen to or meet great orators or managers, we tend to feel a sinking feeling in the pit of our stomach followed by self consoling thoughts saying that those people were probably just born with the ability or their parents probably had the same glorious skills which passed on to them as well.

Being a perfect communicator comes with time and experience after being in a series of difficult situations. Everyone of us, no matter which geographical area we belong to, more often than not, face similar issues in our career that tend to shape us as either a good communicator or a bad one.

Lacks of communication skills is one of the most misunderstood terms. It is rarely about the language proficiency or how much you fumble when you talk. It is more about how we voice out and react to an unfavorable situation that stands in front of us.

Knowing how to react in a situation helps gives us the confidence that ultimately shapes us as good communicators and even leaders.

In this article, we will be looking at the different situations that we come across everyday, which helps define us as good communicators or bad ones. Along with every situation, we have mentioned a link to the course/website you can visit to better the situation at hand and come out as an expert communicator.

Let’s begin:

1. If you are finding yourself fumbling in a language, try Duolingo.

A number of times what happens is that you lose practice in talking in language A because people around you – at home or at office – talk in language B and so when the time comes to talk in language B, you fumble because of lack of practice.

Nothing can be more frustrating than not being able to voice out what is in your head in so many words from your mouth. So, what is the solution? How do you overcome this brushing up your language issue?

Enroll in a language course on Duolingo.

    I know what you are thinking, why enroll in a course which teaches you a language from scratch? Right? I’ll tell you why.

    Because you have forgotten a language, you have over time lost track of the confidence in your speaking skills. So, enrolling in a course to learn the language from scratch will help you get the confidence back that will come from knowing that you know everything about the language that you’d need to get by in your day.

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    2. If you are unable to let go of bad incidents and it is killing your confidence, try Coursera’s EQ course.

    How many times has it happened with you that after an argument or a disagreement with someone, you were not able to talk to them as confidently as you used to earlier and it shows in your speech, tone, and simply in how you talk to them, even act in front of them?

    It is the doing of your low emotional intelligence quotient. Emotional Intelligence is that part of the personality that deals with making people aware and bringing them in control of their emotions and then channel them in a way that they are able to handle the interpersonal relations more empathetically, ultimately helping you get over and not fret over little things.  

    The solution? Coursera course on Inspiring Leadership through Emotional Intelligence. The course teaches you about hope, compassion, and mindfulness that helps in combating stress and build better relationships in the workplace.

      3. If your skills are making you hide in the crowd, upgrade your job skills at Udemy.

      No matter what job profile you are in, there is one given thing – the amount of skill set that you have to do Job A will always be inversely proportional with the skills that the job requires to ultimately help reach the organization’s goal.

      And the moment a new member who has an advanced skill set as compared to you joins your team, or the moment your boss realizes that the skill set it would take to head the job towards better profitability is one that you are missing as of now, it would affect your confidence and ultimately your communication skill.

      Another way to look at this lack of skill set issue is that in the absence of one, you will have nothing to talk about to your management team in your next tete-a-tete.

      So, what should you do? You should upgrade your skill set. There are websites like Udemy that will help you upgrade your job skill to another level.

        4. If email and Skype etiquettes are killing your confidence, use these online tools.

        If being an expert communicator is Mt. Everest, becoming a good orator is base camp one and perfecting your written communication skill is another mountain to climb altogether.

        When we talk about communication in a workplace, the instances where your oral communication skills are tested would be a lot less than the instances where you will have to write proper, concise emails or messages through the official communication mode.

        Even though it might sound a lot less important than perfecting your oral communication skills, wait till you write long unexplanatory subject lines or even worse, 3 words’ mystery subject lines in the assumption that the receiver will be enticed into opening your mail – Both being major blunders.

        So what should be done?

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        No website can teach you to write. But there are websites that can teach you how to write better and error proof.

        Here’s a list of tools to help you with that – 7 Online Tools that Improve Your Business Writing

        5. If giving PowerPoint presentations in meetings is stressing you out, sign up for Udemy’s presentation course.

        A time comes in every employee’s corporate life when they are made to stand at the center point of a room and deliver a presentation to their in-house team or their clients. If it still hasn’t happened to you yet, give it time. It will.

        It is not uncommon for worst case scenarios to run over your mind before the very minute you are going to take center position and deliver the presentation. There are so many things that can go wrong – you might fumble, you might pronounce something wrong, someone might ask you a question you have no answer of, or the audience might yawn because the presentation was that boring.

        The possibility of things going wrong are numerous. But the fact remains that with the right amount of practice, you might not face any of the presentation delivery challenges.

        In a busy office day, it is common for people to get the feeling that they don’t have enough time to accomplish everything they want and deliver a mesmerizing powerpoint presentation.

        Udemy’s course titled – PowerPoint Presentations: Deliver a Non-Boring Presentation, is just for the busy office goers. The course offers practical steps for the presenters to draft, memorize, and deliver PowerPoint presentations that don’t bore the audiences.

        6. When you have an angry customer on phone and you are going speechless, try Lynda’s course about dealing with customers.

        Everyone of you who have been in sales or is a Doctor or a Lawyer basically anyone who has ever dealt with an angry/unhappy customer whose issues have not been addressed, would relate to this.

        There are so many unfavorable situations that can come up when you are in a business where you are made to deal with a client or vendor or with someone who can have an impact on your business while not being present in-house.

        The situation leading to disagreement or frustrations can either be your doing or it might result from something purely circumstantial. Either of which way it emerges, the end result of both – Angry Customer – is something that you have to deal with, tactfully.

        You will have to prepare yourself in a way that you don’t end up saying or acting in a certain way to make the customer even angrier.

        While following a proactive approach and role playing the different situations that can emerge can help you greatly, there is a course, being offered by Lynda.com that can help you with preparing for the situation more easily.

        Lynda.com, a sister concern of LinkedIn has come up with a Course on Dealing with Difficult Customers, to help you get some perspective into what can be done in situations like these.

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          7. When you are avoiding situations and letting the conflicts foster, try Communicaid.

          Whether you are working as part of a diverse team or whether everyone in your team share the similar skillset as you, conflicts are bound to emerge.

          No matter how much we as part of a team, try to ignore the situations there will be times where disagreements between two people or within a team would rise to a level that it converts into a conflict.

          There is one thing to be clear of when it comes to conflicts – they will happen, no matter how badly you try to prevent them. What is in your control is to manage them in a way that they don’t get out of hand and affect productivity.

          Here’s a course on Managing Conflict by Communicaid, which will come in handy the next time you are finding yourself staring at a conflict.

            8. If you face difficulty with cracking deals in your favor, try Impact Factory’s course.

            In your career, there will be a number of instances where you will have to reach at an agreement with people that favors you. The discussion can be between your in-house teams or with your vendors or even your clients at times.

            The ideal scenario where both you and the other person in the picture get the best out of the deal is generally rare. More often than not, you both will mutually have to come to a point where you are able to arrive at a position whether none of you are compromising.

            Arriving at a situation where you get your fair share while the person in front of you is not at loss too with just your words is a lot more difficult than what it reads in the books.

            Practicing good negotiation skill is the one capability that comes in handy on not just the professional front but also in your everyday life. Once you master the negotiation centric communication, you will find yourself conversing with a lot more confidence in the office space.

            To help you in this department, enroll in the Negotiation Course by Impact Factory. The course structure is designed to teach the necessary skills that would prepare you to negotiate in a way that is best suited for achieving your goal.

            9. If you have difficulty holding a productive meeting, try Udemy’s productive meetings course.

            Holding meetings is an art. Not everyone can organize a meeting and then get the team to respond the way they want to.

            There are a number of factors that affect the outcome of a meeting – the time and place of the meeting, the agenda, the participants, etc. And as someone who is handling the meeting, even a single ounce of disinterest is enough to shake the confidence and bring an increase in the probability of making a mistake on the communication front.

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            What helps in a situation like this is a course that would teach you the exact steps that guarantees happening of a productive meeting.

            A course that would help you with exactly this is Udemy’s Meeting Management: How to Lead & Master Productive MeetingsThe course is structured around giving you insights into how to transform a boring meeting into a productive one.

              10. If what you are communicating through your body posture is not in sync with your words, take Alison’s communication course.

              Any talk on communication will be incomplete without a mention of non-verbal communication or your body language. The saying that action speaks louder than words holds true on so many fronts, especially in a competitive environment like an office space.

              There’s a lot that people perceive about you and what you perceive about people from the way they sit, stand, smile, shake hands, and even look at you.

              While on one hand you shouldn’t be overly friendly to allow people to not take you seriously, you shouldn’t keep a firm tone as well so that you come across as a stubborn, my way or the highway colleague.

              A number of times, we fall prey to the classic ‘this is not what I meant’ swirl and more often than not is the doing of how our body acts when we are having a dialogue – something that when not checked can affect the interpersonal relationships in a way that you cannot even imagine.

              The solution of this lack of syncness between what you say and what your body language portrays is something that needs to be corrected as early in your career as possible.

              There are a number of courses related to perfecting the nonverbal communication skills available on the internet, the one that is performing well in terms of best result is Alison.com course on Communication Skills – Perception and Nonverbal Communication.

              The bottom line

              Have a look at the course structure and see if it is aligned with what you are hoping to achieve.

              When it comes to bettering your communication skills, never put your concentrated focus on learning how to speak a language more fluently, instead learn how to tackle different situations. It is your preparation to tackle different situations that will give you the confidence when the time comes and better your communication automatically.

              When it comes to situations where you need to showcase your communication skills, chances are they won’t be restricted to these ten, there will a lot more. But, as you are starting on this journey of being a good communicator, these ten situations are the perfect starting points for you to get confidence and ultimately become a better communicator

              Featured photo credit: Unsplash via unsplash.com

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              Tripti Rai

              Tripti works in a mobile app development agency and shares about work and productivity tips related to technology.

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              Last Updated on July 23, 2019

              3 Keys to Success in Life (That Will Change You in 2019)

              3 Keys to Success in Life (That Will Change You in 2019)

              Do you want to program your mind and hack your body to stay in a positive state, a state of action taking throughout the day? I suggest you read on.

              We will look at 3 keys to success that successful people are doing that you can model to program your mind to be in the state of succeeding from the moment upon waking, and make decisions throughout the day that will lead you towards your desires.

              The Biggest Obstacle to Success: Going on Autopilot

              One of the biggest pitfalls in the modern society is to fall into the trap of going on autopilot, to be walking dead and do what everyone else are doing. Most of us are too busy reacting and responding to the environment and what’s happening around us.

              While we should act and take charge of our own world and our own reality. We forget to stay focused and we forget about our goals.

              Learn to be conscious. Being more conscious in your day-to-day decisions will lead you to take the appropriate actions to reach your goals.

              Have a purpose with life, act according to your values, and don’t let people tell you what to do or how things should be.

              When you start to make more conscious decisions, you will start to think about if this is going to take you closer to your goals or drift you further away.

              Why are you doing what you’re doing right now? Why are you reading this? Nothing else to do? Or are you reading this site so you might pick up a thing or two to consciously incorporate in your life to improve yourself that will move you in the direction you want?

              What are your goals? Be healthy? Lose weight? Be fit? Get the dream job? Have the dream house? Live the dream life? Make a certain amount of money? Start a family?

              If you truly want to pursue these goals and actually see them come true, you need to start taking actions consciously.

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              3 Keys to Success in Life (That You Can Start Doing Now)

              There are 3 things we have to consciously start doing:

                Now I’ll show you how you can achieve each of them in details.

                1. Write down Your Goals

                The first thing you do in the morning will determine what your day is going to be like. Program your mind to be in a powerful state from the moment upon waking, and you are guaranteed to have a productive and great day.

                How you can do this is by writing your goals down, every morning. Then, once you’ve done that, circle the most important goal,  the goal that in the long-term will have the most impact on your life.

                Now ask yourself this question: “What actions can I make today that will change everything and take me closer to this goal?

                Write down all the actions you can think of, circle the two most important ones and start doing them. Don’t stop until it’s done.

                This is an extremely powerful method of getting in the right state first thing in the morning. Instead of wandering around half-dead and spending 30 minutes to wake up, you are hacking your mind to be productive.

                Another powerful reason for writing down your goals is that by reading them it makes us feel good, write them as if they’re already accomplished. You’re already there.

                Re-reading and re-writing them every morning will ensure you to be in a resourceful state where you act based on your goals. You will make conscious decisions throughout the day that will support your goals and take you closer to them.

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                Goals that are not written down are merely wishes. Learn how to set great goals here: How to Set SMART Goal to Make Lasting Changes in Life

                The power of writing goals as if you’re already there takes us to point number 2.

                2. Create a Powerful Belief System

                Ask any successful person what their number one rule for succeeding is. They all have this in common:

                They believe in themselves and what they’re doing, and they are not afraid to say it.

                If you don’t believe in yourself, why would anyone else?

                When people ask you about your goals in life, don’t be afraid to say it out loud. If you have high goals, they might laugh and look at you funny. But if you’re insecure about your goals, you will make insecure decisions that will lead you nowhere.

                Go against the grain, stand out. After all, how many people in the world today are actually living the dream? Now, how many of these people will respond something in the likes of “I don’t know” if you ask what their goals are?

                Be determined and believe in yourself. People will respect you for having the guts for going after what you truly desire.

                I once heard a story about a guy that worked in a video store. Every day he would bring two magazines to work, one was an entrepreneur magazine and the other was a magazine loaded with expensive and fast-riding cars. His boss would ask him why he was bringing these magazines to work every day and his answer was: “I’m picking out the car I’m going to buy.”

                The response from the boss was like most average minds saying he was killing himself thinking like that, he would never ever get that car and would just end up disappointed when it never happened.

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                Turned out, the guy later quit the job at the video store and followed his dream. Some years later he return to the video store to return a video, and he did so in the car he picked out from the magazine.

                The same people were working in the store as the day he used to work there. Now can you imagine the looks on their faces when he turned up in the car they said he never ever would get?

                Priceless. And it all started by creating a powerful belief system.

                The first step to living and achieving your dream is to believe it and imagine it. When you believe in your mind that you’ve already achieved your goals, you will develop a sense of certainty. That certainty will lead to action steps, when you know what the outcome is going to be it’s much easier to pick out the actions that are necessary to get there.

                You are certain you will live in the body you want.

                You are certain you will live in the dream house with the dream family.

                You are certain you will have the job you want, and earn the money you believe you’re worth.

                By constantly repeating in your mind the images of yourself succeeding, you create neural pathways in the brain. Your mind can’t tell the difference between what you vividly imagine and the reality.

                Go out and day dream. Go out and believe, imagine already living your dreams and goals. With enough repetition, you become certain that this is the only outcome and you work backwards to find ways for making it happen.

                The next step in personal success that will lead to life success and happiness is to..

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                3. Invest in Yourself

                A wise man was once asked what the best possible investment someone could make. His answer was short, sweet and simple: “Invest In Yourself.”

                The man’s name is Warren Buffett. He is known as the world’s greatest investor. According to Forbes, he has a net worth of $53.5 Billion.

                Hiring a personal coach, getting a membership at a gym, buying healthy foods, books and education are not expenses. They are investments: investments in yourself.

                Some things you can do today to invest in yourself are:

                • Go to the gym and train. Physical training releases endorphins and makes you feel great. It increases productivity and energy levels. By investing time in the gym, you’ll be better able to handle daily tasks and what life throws at you. Forty-five to fifty minutes is all you need, it’s actually the best time to shoot for in a workout.
                • Eat good food. When you go to the grocery store after work, ask yourself: “What foods will nourish my mind and body to feel and perform better?” You are setting yourself up for greatness and consciously making yourself aware of what foods will empower you, therefore make better decisions.
                • Start reading books. Everyone buys books, but very few actually reads them cover to cover.
                • Stop reading books and start studying them. Few read the books they buy, but even fewer remembers what they read. Stop reading books and start studying books.
                • Study at least one hour a day. “One hour per day of study will put you at the top of your field within three years. Within five years you’ll be a national authority. In seven years, you can be one of the best people in the world at what you do.” – Brian Tracy
                • Take notes. Never leave home without a pen and a piece of paper. The best ideas often comes in the least appropriate times, write them down. Don’t trust your mind to remember them—it won’t. Writing it down right away will also allow your mind to store and come up with more ideas. Nowadays, you can use plenty of notes-taking apps like Evernote.
                • Learn a new skill. Learn something new every day, a new skill or a new word. One new skill every day equals 365 new skills a year. Now imagine where you could be a year from now if you start doing it today?
                • Do something for yourself. Yes, hard work is a major factor for succeeding, but at least once per month do something fun, something outrageous and spontaneous that makes you feel alive. Have fun and enjoy yourself.

                The Crucial Rule to Follow

                The last piece of advice and rule to follow: Keep on, keeping on.

                Sometimes, things get hard and the road seems too long. You just have to keep on, keeping on.

                Revisit your goals and start imagining, all of the sudden you’ve changed your state and you’re on the right track again. The track that will take you to greatness.

                Use these 3 keys to create your destiny and achieve what you want in life.

                Go get it.

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                Featured photo credit: Pexels via pexels.com

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