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Why Some People Have a Lack of Empathy (And How to Deal with Them)

Why Some People Have a Lack of Empathy (And How to Deal with Them)

We all have interacted with some people that seem to have a lack of empathy, at some point of our lives. I know that those experiences can leave us feeling frustrated, unsettled, angry, disappointed, and even betrayed, mainly when we need support.

It gets even harder and more painful if you are in a relationship with someone who is unable to put themselves in your shoes. Especially when we consider some of these people our friends, or maybe even worse, when those people are family members and we have to be in contact with them frequently.

In this article, I will share with you the signs when someone is lacking empathy, why some people seem to lack it, and how to deal with them so that you don’t feel so frustrated and disappointed, and you can lead a happier life.

What Exactly Is Empathy?

According to Dictionary.com, Empathy is:

the psychological identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another.

The word originates from the Greek word “empatheia”, meaning physical affection or passion.

PsychologyToday.com defines Empathy as:

the experience of understanding another person’s thoughts, feelings, and condition from their point of view, rather than from your own. You try to imagine yourself in their place in order to understand what they are feeling or experiencing.

They go on to say that empathy facilitates prosocial (helping) behaviors that come from within, rather than being forced, so that we behave in a more compassionate manner.

In other words, empathy is when you’re able to put yourself in someone else’s position, both at an emotional and intellectual level.

Additionally, Empathy is one of the defining characteristics and foundational pieces of emotional intelligence.

True compassion means not only feeling another’s pain but also being moved to help relieve it — Daniel Goleman

Signs That Someone Lacks Empathy

Even though human beings are social creatures by nature, empathy doesn’t come naturally to all of us. Some people are more empathetic than others. In more extreme cases, some people suffer from Empathy Deficit Disorder (EDD).

As Douglas LaBier, Ph.D., a business psychologist, psychoanalytic psychotherapist, and the Director of the Center for Progressive Development in Washington, DC. said,

Empathy Deficit Disorder is a pervasive but overlooked condition. In fact, our increasingly polarized social and political culture of the past few years reveals that EDD is more severe than ever. It has profound consequences for the mental health of both individuals and society.

He explains that when you suffer EDD, you are unable to step outside yourself and tune in to what other people experience, especially those who feel, think and believe differently from yourself. That makes it a source of personal conflicts of communication breakdown in intimate relationships and of adversarial attitudes – including hatred – towards groups of people who differ in their beliefs, traditions or ways of life from your own.

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Here are some signs that will help you identify if someone around you lacks empathy:

  • They jump fast into criticizing others without putting themselves in other people’s shoes.
  • They seem to be cold or just out of touch for people that are suffering or are less fortunate.
  • They believe 100% in the rightness of their own ideas and/or beliefs, and judge anyone who does not hold their beliefs as wrong, ignorant or stupid.
  • They have trouble feeling happy for others.
  • They have trouble making or keeping friends.
  • They have trouble getting along with family members.
  • They feel entitled to receiving favors and use you to serve their needs without showing appreciation. They will even get offended if they don’t get their way.
  • In a group setting, they will talk a lot about themselves and their lives without really caring about what other people share.
  • They do or say something that hurts a friend or a loved one, and tend to blame his/her actions on them. They truly believe that the fault is in the person receiving the hurt because they reacted poorly, were rude or were oversensitive.

The truth is that without empathy, it is hard to create deep emotional connections with others.

Why Some People Lack Empathy

Empathy is an innate and a learned skill that is shaped by how we are wired when we are born, and our own environment and life experiences. To experience empathy to some extent, it means that we have to get in touch with our emotions.

People who lack empathy were probably raised in families who were avoiding to get in touch with their feelings and even condemned others for feeling their emotions. Some people have learned to shut down their feelings early in their lives to such a degree that they closed off their hearts and can’t even feel their own feelings – they certainly can’t relate or feel other people’s feelings.

As a result, these people end up lacking self-compassion, self-love and are disconnected from their authentic self and divine connection to source. They are probably not even aware that such disconnection is like a defense mechanism from their ego because if they empathize, they need to relate, get in touch with their feelings and feel the pain.

In most cases, developing and cultivating empathy is possible only if the individuals are willing to change how they relate with others, and consciously choose to retrain their brains. Due to our brain’s neuroplasticity, we can create new brain patterns.

However, there are other cases in which lack of empathy is associated to severe disorders such as narcissism, anti-social personality disorders, and psychopathy. In these cases, these individuals need to get professional help if they are open to it.

How to Deal with People Who Lack Empathy

I know how difficult it can be to deal with people who lack empathy when you are a sensitive and caring person. When you try to express your feelings, instead of compassion and understanding, you get anger or judgment back.

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It’s painful because sometimes we can get stuck in a vicious cycle where the more someone doesn’t understand you, the more you feel hurt, and the more you want them to understand your feelings. It’s almost as if you are pleading for validation.

Here’s the thing:

Most of the times, talking with these people will lead you nowhere, and will leave you feeling completely depleted.

Here are some easy-to-follow steps, so you can deal with people who lack empathy:

1. Don’t Take Their Anger or Judgments Personally

By doing this, you can get off the emotional roller coaster. It’s not about you. Remind yourself that they are the ones that have a problem connecting emotionally with others at a deeper level. There’s nothing wrong with you!

2. Don’t Try to Make Them Understand Your Feelings

Trying to instill empathy or insights in them is a waste of your time and energy. This will only increase their anger and judgement.

3. Talk About Facts with Them

Instead of talking to them about how you feel, or how something they did or said made you feel, talk about facts and what you think. It’s easier to communicate this way because they won’t feel blamed or shamed.

4. If You Don’t Live with This Person, Try to Distance Yourself from Their Company

You don’t have to end the friendship or stop visiting your family member, but you need to set some boundaries and be mindful of your interaction with them. Keep the connection superficial to avoid arguments and don’t expect depth and understanding.

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5. Cultivate or Nurture Relationships with People Who You Trust

Spend time with people who you trust and who make you feel safe so that you can feel comfortable sharing your inner world and your feelings with them. These are people who might have shown signs of empathy in the past.

6. Know That Your Value and Worth Does Not Depend on Their Validation and Opinion of You

Our self-worth should never be based on approval or validation from others. Here’s a step-by-step guide to help you realize your true value: How to Build Self Esteem (A Guide to Realize Your Hidden Power)

7. Take Loving Actions Towards Yourself

Offer yourself kindness and practice doing things that reflect self-love – eat healthy, get enough rest, pursue your dreams, work on yourself, develop a spiritual life, surround yourself with loving and positive people.

To give you more ideas, here’s a list of 50 Small Things You Can Do Every Day to Really Love Yourself

8. If You Feel Too Overwhelmed, Get Professional Help

Find a caring and compassionate therapist or life coach who can be there for you and offer guidance during painful times. Unfortunately, our friends and family can’t always provide all of the emotional support that we need at times.

If the person that you’re dealing with shows a willingness to be more open to change and become more empathetic and caring, then you have a real opportunity to strengthen your relationship with them.

Final Thoughts

There are many reasons why some people lack empathy. Dealing with these people is not easy and may leave you feeling frustrated and disappointed. But with my advice, you’ll learn that you can’t change someone, however you can change your attitude towards them.

Remember that you can’t save everyone, but you can love yourself enough to not let people who lack empathy to overpower you. Set boundaries and do what makes you happy. Ultimately, don’t be afraid to get professional help when you are overwhelmed.

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More About Empathy

Featured photo credit: Stocksnap via stocksnap.io

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Patricia Young

Certified Professional & Holistic Coach, bestselling author, host of the Awakening to Life podcast

How to Practice Positive Thinking And Change Your Life Why Some People Have a Lack of Empathy (And How to Deal with Them) How to Forgive and Live a Happy Life Again (A Step-By-Step Guide) The Guided Morning Meditation for Beginners (That Will Change Your Day)

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Published on September 23, 2020

6 Effective Negotiation Skills to Master

6 Effective Negotiation Skills to Master

I don’t know about you, but many times when I hear the word negotiate I think of lawyers working out a business deal or having to do battle with a car salesman to try to get a lower price. Since I am in recruiting, the term “negotiation” comes up when someone is attempting to get a higher compensation package.

If we think about it, we tend to negotiate almost every day in a wide variety of things we do. Getting a handle on the important negotiation skills can be incredibly beneficial in many parts of our lives. Let’s take a look at 6 effective negotiation skills to master.

What is Negotiation?

First, let’s take a look at what negotiation is. Put simply, negotiation is a method by which people settle their differences. It is a process in which compromise or agreement can be reached without argument or dispute.

Anytime two people or sides disagree on something, they are almost always looking for the best possible outcome for their side. This could be from an individual’s perspective or someone representing an organization.

In reality, it’s rare that one side gets everything they want and the other side gets nothing that they are seeking. Seeking to reach a common ground of sorts where both sides feel like they are getting most of what they want is the key to being successful and maintaining the relationship.

Places We Negotiate

I’ve mentioned that we negotiate in just about all phases of our life. For those of you who are shaking your head no, I invite you to think about the following:

1. Work/Business

This one is the most obvious and it’s what naturally comes to mind when we think of the word “negotiate”.

When you first started at your current job, you might have asked for a higher salary. It could be that you delivered a huge new client to your company and used this as leverage in your most recent evaluation for more compensation. If you work with vendors (and just about every company does), maybe you worked them to a lower price or better contract terms.

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In recruiting, I negotiate with candidates and hiring managers all the time to land the best talent I can find. It’s very common to accept additional work with the (sometimes spoken, sometimes unspoken) agreement that it will benefit your career in the future.

Recently, I took over a project that was my boss was working on so that I would be able to attend a conference later in the year. And so it goes, we do this all day long at work.

2. Personal

I don’t know about you, but I negotiate with my spouse all the time. I’ll cook dinner with the understanding that she does the dishes. Who wants to mow the lawn and who wants to vacuum and dust the house?

I think we should save 10% for retirement, but she thinks 5% is plenty. Therefore, we save 8%. And don’t even get me started with my kids. My older daughter can borrow my car as soon as she finishes her chores. My younger daughter can go hang out with her friends when her homework is done.

Then, there are all those interactions in our personal lives outside our homes. The carpenter wants to charge me $12,000 to build a new deck. I think $10,000 is plenty so we agree on $11,000. I ask my neighbor if I can borrow his snowblower in the winter if I invite him over the next time I grill steak. And so on.

3. Ourselves

You didn’t expect this one, did you? We negotiate with ourselves all day long.

I’ll make sure I don’t skip my workout tomorrow since I’m going to have that extra piece of pizza. My spouse has been quiet the last few days, is it worth me asking her about, or should I leave it alone? I think the car place charged me for some repairs that weren’t needed, should I say something or just let it go? I know my friend has been having some personal challenges, should I check in with him? We’ve been friends for a long time, I’m sure he’d come to me if he needed help. I’ve got the #4 pick in this year’s Fantasy Football draft, should I choose a running back or a wide receiver?

Think about that non-stop voice inside your head. It always seems to be chattering away about something and many times, it’s us negotiating with ourselves. I’ll finish up that report that the boss needs before I turn on the football game.

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Why Negotiation Skills Are So Important

Put simply, negotiation skills are important because we all interact with other people, and not only other people but other organizations and groups of people as well.

We all rarely want the same thing or outcome. Most of the time a vendor is looking at getting you to pay a higher price for something than you want to spend. Therefore, it’s important to negotiate to some middle ground that works well for both sides.

My wife and I disagree on how much to save for retirement. If we weren’t married it wouldn’t be an issue. We’d each contribute how much we wanted to on our retirement funds. We choose to be married, so we have to come to some agreement that we both feel comfortable with. We have to compromise. Therefore, we have to negotiate.

If we each lived on a planet by ourselves, we would be free to do just about anything we wanted to. We wouldn’t have to compromise with anyone because we wouldn’t interact with anyone. We would make every choice unilaterally the way we wanted to.

As we all know, this isn’t how things are. We are constantly interacting with other people and organizations, each one with their own agenda’s, viewpoints, and opinions. Therefore, we have to be able to work together.

6 Negotiation Skills to Master

Having strong negotiation skills helps us create win-win situations with others, allowing us to get most of what we want in conjunction with others around us.

Now, let’s look at 6 effective negotiation skills to master.

1. Preparation

Preparation is a key place to start with when getting ready to negotiate. Being prepared means having a clear vision of what you want and how you’d go about achieving it. It means knowing what the end goal looks like and also what you are willing to give to get it.

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It also means knowing who you are negotiating with and what areas they might be willing to compromise on. You should also know what your “bottom line” is. By “bottom line” I mean what is the most you are willing to give up to get what you want.

For instance, several years ago, I decided it was time to get a newer car. I say newer because I wanted a “new to me” car, not a brand new car. I did my research and figured out what type of car I wanted. I decided on what must-have items on the car I wanted, the highest amount of miles that would already be on it, the colors I was willing to get it in, and the highest amount of money I was willing to pay.

After visiting numerous car dealerships I was able to negotiate buying a car. I knew what I was willing to give up (amount of money) and what I was willing to accept, things like the color, amount of miles, etc. I came prepared. This is critical.

2. Clear Communication

The next key skill you need to be an effective negotiator is clear communication. You have to be able to clearly articulate what you want to the other party. This means both clear verbal and written communication.

If you can’t clearly tell the other person what you want, how do you expect to get it? Have you ever worked through something with a vendor or someone else only to learn of a surprise right at the end that wasn’t talked about before? This is not what you would call clear communication. It’s essential to be able to share a coherent and logical vision with the person you are working with.

3. Active Listening

Let’s do a quick review of active listening. This is when you are completely focused on the speaker, understand their message, comprehend the information, and respond appropriately. This is a necessary ingredient to be able to negotiate successfully. You must be able to fully focus on the other person’s wants to completely understand them.

If you aren’t giving them your full attention, you may miss some major points or details. This leads to frustration down the road on both sides. Ensure you are employing your active listening skills when in arbitration mode.

4. Teamwork and Collaboration

To be able to get to a place of common ground and a win-win scenario, you have to have a sense of teamwork and collaboration.

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If you are only thinking about yourself and what you want without giving much care to what the other person is wanting, you are bound to wind up without a solution. The other person may get frustrated and give up if they see you are unwilling to meet them halfway or care little for what they want.

When you collaborate, you are working together to help each other get what is most important to you. The other upside to negotiating with a sense of teamwork and collaboration is that it helps create a sense of trust, which, in turn, helps provide positive energy for working to a successful conclusion.

5. Problem Solving

Problem-solving is another key negotiation skill. When you are working with the other person to get the deal done many times you’ll face new challenges along the way.

Maybe you want a new vendor to provide training on the software they are selling you but they say it’s going to cost an additional $20,000 to provide this service. If you don’t have the additional $20,000 in the budget to spend on the software but you feel the training is critical, how are you going to solve that problem?

From what I’ve seen, most vendors aren’t willing to provide additional services without getting paid for them. This is where problem-solving skills will help continue the discussions. You might suggest to the vendor that your company will also be looking to replace their financial software next year, and you’d be happy to ensure they get one of the first seats at the table when the time comes if they could perhaps lower the pricing on their training.

There’s a solution to most challenges, but it takes problem-solving skills to work through them effectively.

6. Decision-Making Ability

Finally, having strong decision-making ability will help you seal the deal when you get to a place where everyone feels like they are getting what works for them. Each step of the way you can cross off the list when you get what you are looking for and decide to move onto the next item. Then, once you have all of your must-have boxes checked and the other side feels good about things, it’s time to shake hands and sign on the dotted line. Powerful decision-making ability will help you get to the finish line together.

Conclusion

There you have it, 6 effective negotiation skills to master to lead a more fulfilling life. Once we realize that we negotiate in one form or another almost every day in every phase of our lives, we realize how critical a skill it is.

Possessing strong negotiation skills will help you in nearly every one of your relationships at both the workplace and in your personal life. If you feel your arbitration tools could use some sharpening, try some of the 6 effective negotiation skills to master that we’ve talked about.

More Tips to Improve Your Negotiation Skills

Featured photo credit: Windows via unsplash.com

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