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Last Updated on May 18, 2018

Why Some People Have a Lack of Empathy (And How to Deal with Them)

Why Some People Have a Lack of Empathy (And How to Deal with Them)

We all have interacted with some people that seem to have a lack of empathy, at some point of our lives. I know that those experiences can leave us feeling frustrated, unsettled, angry, disappointed, and even betrayed, mainly when we need support.

It gets even harder and more painful if you are in a relationship with someone who is unable to put themselves in your shoes. Especially when we consider some of these people our friends, or maybe even worse, when those people are family members and we have to be in contact with them frequently.

In this article, I will share with you the signs when someone is lacking empathy, why some people seem to lack it, and how to deal with them so that you don’t feel so frustrated and disappointed, and you can lead a happier life.

What exactly is empathy

According to Dictionary.com, Empathy is:

the psychological identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another.

The word originates from the Greek word “empatheia”, meaning physical affection or passion.

PsychologyToday.com defines Empathy as:

the experience of understanding another person’s thoughts, feelings, and condition from their point of view, rather than from your own. You try to imagine yourself in their place in order to understand what they are feeling or experiencing.

They go on to say that empathy facilitates prosocial (helping) behaviors that come from within, rather than being forced, so that we behave in a more compassionate manner.

In other words, empathy is when you’re able to put yourself in someone else’s position, both at an emotional and intellectual level.

Additionally, Empathy is one of the defining characteristics and foundational pieces of emotional intelligence.

True compassion means not only feeling another’s pain but also being moved to help relieve it ~ Daniel Goleman

Signs that someone lacks empathy

Even though human beings are social creatures by nature, empathy doesn’t come naturally to all of us. Some people are more empathetic than others. In more extreme cases, some people suffer from Empathy Deficit Disorder (EDD).

As Douglas LaBier, Ph.D., a business psychologist, psychoanalytic psychotherapist, and the Director of the Center for Progressive Development in Washington, DC. said,

Empathy Deficit Disorder is a pervasive but overlooked condition. In fact, our increasingly polarized social and political culture of the past few years reveals that EDD is more severe than ever. It has profound consequences for the mental health of both individuals and society.

He explains that when you suffer EDD, you are unable to step outside yourself and tune in to what other people experience, especially those who feel, think and believe differently from yourself. That makes it a source of personal conflicts of communication breakdown in intimate relationships and of adversarial attitudes – including hatred – towards groups of people who differ in their beliefs, traditions or ways of life from your own.

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Here are some signs that will help you identify if someone around you lacks empathy:

  • They jump fast into criticizing others without putting themselves in other people’s shoes.
  • They seem to be cold or just out of touch for people that are suffering or are less fortunate.
  • They believe 100% in the rightness of their own ideas and/or beliefs, and judge anyone who does not hold their beliefs as wrong, ignorant or stupid.
  • They have trouble feeling happy for others.
  • They have trouble making or keeping friends.
  • They have trouble getting along with family members.
  • They feel entitled to receiving favors and use you to serve their needs without showing appreciation. They will even get offended if they don’t get their way.
  • In a group setting, they will talk a lot about themselves and their lives without really caring about what other people share.
  • They do or say something that hurts a friend or a loved one, and tend to blame his/her actions on them. They truly believe that the fault is in the person receiving the hurt because they reacted poorly, were rude or were oversensitive.

The truth is that without empathy, it is hard to create deep emotional connections with others.

Why some people lack empathy

Empathy is an innate and a learned skill that is shaped by how we are wired when we are born, and our own environment and life experiences. To experience empathy to some extent, it means that we have to get in touch with our emotions.

People who lack empathy were probably raised in families who were avoiding to get in touch with their feelings and even condemned others for feeling their emotions. Some people have learned to shut down their feelings early in their lives to such a degree that they closed off their hearts and can’t even feel their own feelings – they certainly can’t relate or feel other people’s feelings.

As a result, these people end up lacking self-compassion, self-love and are disconnected from their authentic self and divine connection to source. They are probably not even aware that such disconnection is like a defense mechanism from their ego because if they empathize, they need to relate, get in touch with their feelings and feel the pain.

In most cases, developing and cultivating empathy is possible only if the individuals are willing to change how they relate with others, and consciously choose to retrain their brains. Due to our brain’s neuroplasticity, we can create new brain patterns.

However, there are other cases in which lack of empathy is associated to severe disorders such as narcissism, anti-social personality disorders, and psychopathy. In these cases, these individuals need to get professional help if they are open to it.

How to deal with people who lack empathy

I know how difficult it can be to deal with people who lack empathy when you are a sensitive and caring person. When you try to express your feelings, instead of compassion and understanding, you get anger or judgment back.

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It’s painful because sometimes we can get stuck in a vicious cycle where the more someone doesn’t understand you, the more you feel hurt, and the more you want them to understand your feelings. It’s almost as if you are pleading for validation.

Here’s the thing: Most of the times, talking with these people will lead you nowhere, and will leave you feeling completely depleted.

Here are some easy-to-follow steps, so you can deal with people who lack empathy:

1. Don’t take their anger or judgments personally.

By doing this, you can get off the emotional roller coaster. It’s not about you. Remind yourself that they are the ones that have a problem connecting emotionally with others at a deeper level. There’s nothing wrong with you!

2. Don’t try to make them understand your feelings.

Trying to instill empathy or insights in them is a waste of your time and energy. This will only increase their anger and judgement.

3. Talk about facts with them.

Instead of talking to them about how you feel, or how something they did or said made you feel, talk about facts and what you think. It’s easier to communicate this way because they won’t feel blamed or shamed.

4. If you don’t live with this person, try to distance yourself from their company.

You don’t have to end the friendship or stop visiting your family member, but you need to set some boundaries and be mindful of your interaction with them. Keep the connection superficial to avoid arguments and don’t expect depth and understanding.

5. Cultivate or nurture relationships with people who you trust.

Spend time with people who you trust and who make you feel safe so that you can feel comfortable sharing your inner world and your feelings with them. These are people who might have shown signs of empathy in the past.

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6. Know that your value and worth does not depend on their validation and opinion of you.

Our self-worth should never be based on approval or validation from others. Here’s a step-by-step guide to help you realize your true value: How to Build Self Esteem (A Guide to Realize Your Hidden Power)

7. Take loving actions towards yourself.

Offer yourself kindness and practice doing things that reflect self-love – eat healthy, get enough rest, pursue your dreams, work on yourself, develop a spiritual life, surround yourself with loving and positive people.

To give you more ideas, here’s a list of 50 Small Things You Can Do Every Day to Really Love Yourself

8. Ultimately, if you feel too overwhelmed, get professional help.

Find a caring and compassionate therapist or life coach who can be there for you and offer guidance during painful times. Unfortunately, our friends and family can’t always provide all of the emotional support that we need at times.

If the person that you’re dealing with shows a willingness to be more open to change and become more empathetic and caring, then you have a real opportunity to strengthen your relationship with them.

Summing it up

There are many reasons why some people lack empathy. Dealing with these people is not easy and may leave you feeling frustrated and disappointed. But with my advice, you’ll learn that you can’t change someone, however you can change your attitude towards them.

Remember that you can’t save everyone, but you can love yourself enough to not let people who lack empathy to overpower you. Set boundaries and do what makes you happy. Ultimately, don’t be afraid to get professional help when you are overwhelmed.

Featured photo credit: Stocksnap via stocksnap.io

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More by this author

Patricia Young

Certified Professional & Holistic Coach, bestselling author, host of the Awakening to Life podcast

How the Power of Positive Thinking Can Pay Off in Your Career How to Forgive and Live a Happy Life Again (A Step-By-Step Guide) Why Some People Have a Lack of Empathy (And How to Deal with Them) The Guided Morning Meditation for Beginners (That Will Change Your Day)

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Last Updated on March 14, 2019

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

Recruiters might hold thousands of interviews in their careers and a lot of them are reporting the same thing—that most candidates play it safe with the questions they ask, or have no questions to ask in a job interview at all.

For job applicants, this approach is crazy! This is a job that you’re going to dedicate a lot of hours to and that might have a huge impact on your future career. Don’t throw away the chance to figure out if the position is perfect for you.

Here are 7 killer questions to ask in a job interview that will both impress your counterpart and give you some really useful insights into whether this job will be a dream … or a nightmare.

1. What are some challenges I might come up against this role?

A lesser candidate might ask, “what does a typical day look like in this role?” While this is a perfectly reasonable question to ask in an interview, focusing on potential challenges takes you much further because it indicates that you already are visualizing yourself in the role.

It’s impressive because it shows that you are not afraid of challenges, and you are prepared to strategize a game plan upfront to make sure you succeed if you get the job.

It can also open up a conversation about how you’ve solved problems in the past which can be a reassuring exercise for both you and the hiring manager.

How it helps you:

If you ask the interviewer to describe a typical day, you may get a vibrant picture of all the lovely things you’ll get to do in this job and all the lovely people you’ll get to do them with.

Asking about potential roadblocks means you hear the other side of the story—dysfunctional teams, internal politics, difficult clients, bootstrap budgets and so on. This can help you decide if you’re up for the challenge or whether, for the sake of your sanity, you should respectfully decline the job offer.

2. What are the qualities of really successful people in this role?

Employers don’t want to hire someone who goes through the motions; they want to hire someone who will excel.

Asking this question shows that you care about success, too. How could they not hire you with a dragon-slayer attitude like that?

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How it helps you:

Interviewers hire people who are great people to work with, but the definition of “great people” differs from person to person.

Does this company hire and promote people with a specific attitude, approach, worth ethic or communication style? Are the most successful people in this role strong extroverts who love to talk and socialize when you are studious and reserved? Does the company reward those who work insane hours when you’re happiest in a more relaxed environment?

If so, then this may not be the right match for you.

Whatever the answer is, you can decide whether you have what it takes for the manager to be happy with your performance in this role. And if the interviewer has no idea what success looks like for this position, this is a sign to proceed with extreme caution.

3. From the research I did on your company, I noticed the culture really supports XYZ. Can you tell me more about that element of the culture and how it impacts this job role?

Of course, you could just ask “what is the culture like here? ” but then you would miss a great opportunity to show that you’ve done your research!

Interviewers give BIG bonus point to those who read up and pay attention, and you’ve just pointed out that (a) you’re diligent in your research (b) you care about the company culture and (c) you’re committed to finding a great cultural fit.

How it helps you:

This question is so useful because it lets you pick an element of the culture that you really care about and that will have the most impact on whether you are happy with the organization.

For example, if training and development is important to you, then you need to know what’s on offer so you don’t end up in a dead-end job with no learning opportunities.

Companies often talk a good talk, and their press releases may be full of shiny CSR initiatives and all the headline-grabbing diversity programs they’re putting in place. This is your opportunity to look under the hood and see if the company lives its values on the ground.

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A company that says it is committed to doing the right thing by customers should not judge success by the number of up-sells an employee makes, for instance. Look for consistency, so you aren’t in for a culture shock after you start.

4. What is the promotion path for this role, and how would my performance on that path be measured?

To be clear, you are not asking when you will get promoted. Don’t go there—it’s presumptuous, and it indicates that you think you are better than the role you have applied for.

A career-minded candidate, on the other hand, usually has a plan that she’s working towards. This question shows you have a great drive toward growth and advancement and an intention to stick with the company beyond your current state.

How it helps you:

One word: hierarchy.

All organizations have levels of work and authority—executives, upper managers, line managers, the workforce, and so on. Understanding the hierarchical structure gives you power, because you can decide if you can work within it and are capable of climbing through its ranks, or whether it will be endlessly frustrating to you.

In a traditional pyramid hierarchy, for example, the people at the bottom tend to have very little autonomy to make decisions. This gets better as you rise up through the pyramid, but even middle managers have little power to create policy; they are more concerned with enforcing the rules the top leaders make.

If having a high degree of autonomy and accountability is important to you, you may do better in a flat hierarchy where work teams can design their own way of achieving the corporate goals.

5. What’s the most important thing the successful candidate could accomplish in their first 3 months/6 months/year?

Of all the questions to ask in a job interview, this one is impressive because it shows that you identify with and want to be a successful performer, and not just an average one.

Here, you’re drilling down into what the company needs, and needs quite urgently, proving that you’re all about adding value to the organization and not just about what’s in it for you.

How it helps you:

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Most job descriptions come with 8, 10 or 12 different job responsibilities and a lot of them with be boilerplate or responsibilities that someone in HR thinks are associated with this role. This question gives you a better sense of which responsibilities are the most important—and they may not be what initially attracted you to the role.

If you like the idea of training juniors, for example, but success is judged purely on your sales figures, then is this really the job you thought you were applying for?

This question will also give you an idea of what kind of learning curve you’re expected to have and whether you’ll get any ramp-up time before getting down to business. If you’re the type of person who likes to jump right in and get things done, for instance, you may not be thrilled to hear that you’re going to spend the first three months shadowing a peer.

6. What do you like about working here?

This simple question is all about building rapport with the interviewer. People like to talk about themselves, and the interviewer will be flattered that you’re interested in her opinions.

Hopefully, you’ll find some great connection points that the two of you share. What similar things drive you head into the office each day? How will you fit into the culture?

How it helps you:

You can learn a lot from this question. Someone who genuinely enjoys his job will be able to list several things they like, and their answers will sound passionate and sincere. If not….well, you might consider that a red flag.

Since you potentially can learn a lot about the company culture from this question, it’s a good idea to figure out upfront what’s important to you. Maybe you’re looking for a hands-off boss who values independent thought and creativity? Maybe you work better in environments that move at a rapid, exciting pace?

Whatever’s important to you, listen carefully and see if you can find any common ground.

7. Based on this interview, do you have any questions or concerns about my qualifications for the role?

What a great closing question to ask in a job interview! It shows that you’re not afraid of feedback—in fact, you are inviting it. Not being able to take criticism is a red flag for employers, who need to know that you’ll act on any “coaching moments” with a good heart.

As a bonus, asking this question shows that you are really interested in the position and wish to clear up anything that may be holding the company back from hiring you.

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How it helps you:

What a devious beast this question is! On the surface, it looks straightforward, but it’s actually giving you four key pieces of information.

First, is the manager capable of giving you feedback when put on the spot like this? Some managers are scared of giving feedback, or don’t think it’s important enough to bother outside of a formal performance appraisal. Do you want to work for a boss like that? How will you improve if no one is telling you what you did wrong?

Second, can the manager give feedback in a constructive way without being too pillowy or too confrontational? It’s unfair to expect the interviewer to have figured out your preferred way of receiving feedback in the space of an interview, but if she come back with a machine-gun fire of shortcomings or one of those corporate feedback “sandwiches” (the doozy slipped between two slices of compliment), then you need to ask yourself, can you work with someone who gives feedback like that?

Third, you get to learn the things the hiring manager is concerned about before you leave the interview. This gives you the chance to make a final, tailored sales pitch so you can convince the interviewer that she should not be worried about those things.

Fourth, you get to learn the things the hiring manager is concerned about period. If turnover is keeping him up at night, then your frequent job hopping might get a lot of additional scrutiny. If he’s facing some issues with conflict or communication, then he might raise concerns regarding your performance in this area.

Listen carefully: the concerns that are being raised about you might actually be a proxy for problems in the wider organization.

Making Your Interview Work for You

Interviews are a two-way street. While it is important to differentiate yourself from every other candidate, understand that convincing the interviewer you’re the right person for the role goes hand-in-hand with figuring out if the job is the right fit for you.

Would you feel happy in a work environment where the people, priorities, culture and management style were completely at odds with the way you work? Didn’t think so!

More Resources About Job Interviews

Featured photo credit: Amy Hirschi via unsplash.com

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