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Leadership, Productivity

How to Avoid Micromanaging (When You Just Want to Help)

Written by Leon Ho
Founder & CEO of Lifehack
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Have you ever found yourself at the crossroads of delegation and assistance? The familiar predicament that leaders often face.

You aim to steer a proficient team, delegating tasks to your members, while simultaneously carrying an anxiety that makes you peek over their shoulders, just to ensure that things are on the right track.

Your well-intentioned oversight, however, might be perceived as micromanagement by your team. Worse still, you might unwittingly fall into the snare of micromanagement without even realizing it.

Trust me, I’ve been there.

I empathize with these feelings because I’ve walked that path myself. Thrust into a leadership position at a young age in my first company, I was tasked with managing a diverse team with varying backgrounds and skills.

Equipped with naivety and youthful enthusiasm, I believed the quickest way to get things done was to take care of everything myself. A logical fallacy, as it turns out. Rather than promoting efficiency, I was merely overcommitting, and unsurprisingly, the quality of the results suffered.

As I built my team at LifeHack, I navigated a labyrinth of team management methods, a journey characterized by both triumphs and setbacks. Determined not to micromanage, I handed over projects, goals, and tasks to some team members, only to find that they were not quite ready to bear the entire load on their own. They needed more guidance, more of my input.

At other times, in my quest to provide help, I inadvertently tipped over into micromanaging. It was during one such instance that a team member made me aware of it. She expressed feeling stifled, lacking the freedom to be creative. A bitter pill to swallow, but a necessary lesson to learn.

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Through this crucible of trials, errors, and accumulated wisdom, I’ve gained a better grasp of leadership and the fine balance it requires. Over the years, I have honed my skills and I now stand ready to share my insights with you.

This article is my guide to all leaders and managers, a testament to my journey, offering advice on how to steer clear from the pitfall of micromanaging.

Why Would You Micromanage?

According to the Harvard Business Review,[1] the urge to micromanage often springs from two main sources:

  1. Managers want to feel connected with lower-level workers. They desire to remain in touch with the ground realities, to keep a pulse on the daily operations.
  2. Managers find comfort in executing tasks that once fell within their purview, rather than overseeing employees who are now entrusted with those responsibilities.

But the roots of micromanagement often run deeper. Let’s delve into a few more reasons:

Fear of things going awry is a major driver.

As a leader, you might find yourself worrying that if you don’t keep a tight leash, things will veer off course. This fear, while understandable, can morph into micromanagement if not kept in check.

A subtle belief that you can execute tasks better than others.

This could stem from your past experience and successes. But remember, your role now is to guide and mentor, not to do all the work.

The desire for control.

It’s a natural human instinct, wanting to control all variables to ensure a positive outcome. As a manager, this might translate into an overbearing supervision of your team’s activities.

Recognizing these tendencies is the first step towards avoiding the trap of micromanaging. Being aware can help you make conscious decisions to change these patterns.

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You might want to be involved, but there’s a fine line between guiding your team and controlling them. As a leader, it’s your job to walk that line.

Are You Aware of the Consequences of Micromanagement?

Micromanagement, while often stemming from a well-intentioned place, has some serious repercussions.

When teams are under a magnifying glass, they begin to feel perpetually monitored and corrected, always falling short of their boss’s expectations. In the long haul, this can be taxing not just for the employees but also for the manager and the organization.[2]

Let’s break down the impacts of micromanagement:

  • Eroded confidence: Employees start to question their abilities, leading to self-doubt. They become apprehensive about taking initiatives, worried about falling under criticism.
  • Damaged trust: Micromanagement can sever the trust between you and your team. They may begin to view you not as a mentor and guide, but as a constant critic.
  • Reduced productivity: When employees spend too much time seeking approvals and worrying about criticism, their focus shifts from doing their best work. This can drastically lower productivity.
  • Diminished motivation and morale: Constant monitoring drains the enthusiasm out of employees. Over time, the team’s morale drops and motivation to perform wanes.
  • Impacted mental well-being: Persistent micromanagement can lead to stress and anxiety, affecting the mental health of employees. Studies show that this can affect their overall performance[3] and job satisfaction.
  • Stifled creativity and teamwork: When a leader micromanages, it constricts the creative space for employees. It also hampers teamwork, as everyone starts to depend solely on the manager’s input.
  • Increased turnover rate: Eventually, this environment can lead to high employee turnover. In fact, 36% of employees have changed jobs as a result of a micromanager, according to a survey.[4] This not only disrupts the team’s rhythm but also incurs recruitment and training costs for the company.
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If you find yourself leaning towards micromanagement, these consequences are good reminders to avoid just that.

How to Avoid (Or Stop) Micromanaging

At the end of the day, our goal as leaders isn’t just to get the job done, but to build teams that can carry the mission forward even in our absence. That’s what true leadership is all about. It’s not about controlling every detail, but guiding the team in the right direction and then stepping back to let them shine.

Here’re 9 strategies to help you avoid or stop micromanaging:

1. Set up Clear Initial Guidelines When You Delegate

This is a straightforward and powerful approach. When you delegate a task, ensure you lay down a comprehensive roadmap. Clear guidelines offer direction, giving your team the confidence to navigate tasks independently, without the fear of straying off course.

How do you do this effectively? Let me share a personal example.

At LifeHack, I started writing handbooks and project specifications. These tools served as compasses for my team members. They delineated the tasks at hand, the objectives, the do’s and don’ts, and the final goals. This clarity ensured everyone was on the same page and allowed them to work independently, reducing the need for my constant oversight.

Remember, when you delegate, you’re not just handing over tasks. You’re entrusting your team members with a responsibility. Providing clear guidelines not only sets them up for success but also eases your worry about things going off track. It’s a win-win.

2. Delegate Work to Capable Members / Hire Suitable Individuals

A strong, capable team is an antidote to micromanagement.

As a leader, ensure that the work you delegate aligns with the abilities and strengths of your team members. When tasks fall into the hands of capable individuals, you can rest easy, knowing that the work is in good hands.This step-by-step guide would be useful for you: How to Delegate Tasks Effectively (Step-by-Step Guide)

Building such a team begins at the hiring stage. Selecting the right individuals for your team is paramount. Look for individuals who not only have the necessary skills but also show a willingness to learn and adapt. They should be able to handle tasks independently, yet remain open to guidance and feedback.

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When you have a capable team, the need to constantly oversee dwindles. You can focus on guiding and mentoring, rather than getting entangled in the minutiae of every task. This not only makes your life easier but also helps your team to grow, learn, and develop confidence in their abilities.

3. Align Expectations with Shared Goals And Milestones

Clear goals and milestones are not just markers on the roadmap of a project; they’re also a powerful tool to avoid micromanagement. This aligns expectations around these goals, not just the tasks that lead to them.

Before any project or task begins, sit down with your team and discuss the intended goals. Break down these goals into achievable milestones. This way, everyone knows what they’re working towards. It’s not about ticking off tasks on a checklist, but about achieving a common objective.

At LifeHack, whenever a new project landed on our table, we had a ritual. The team and I would gather around, discuss the goals and the milestones that would get us there.

This wasn’t a one-sided discourse. It was a dialogue, an exchange of ideas and suggestions. This ensured that everyone was on board with the plan, aligned not just with the tasks but with the end vision. This practice greatly reduced the need for me to hover over my team members.

When you align expectations, you empower your team to make decisions that best serve the project’s goals. And this, in turn, creates an environment where innovation can thrive, free from the shackles of micromanagement.

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4. Implement a Check-In System For Project Transparency

Keeping track of progress doesn’t require you to hover over your team’s shoulder all the time. You can do this by setting up a regular check-in system. Such a system not only keeps you informed but also ensures your team members are aware of their progress, fostering a sense of shared responsibility.

This is where project management tools come into play. These tools offer an overview of tasks, milestones, and deadlines, keeping everyone in sync. More importantly, they help create a transparent work environment where everyone can see how their individual efforts contribute to the big picture.

At LifeHack, we turned to tools like GTMHub and Basecamp. These platforms became our mission control centers. They tracked our milestones, displayed our tasks, and their progress.

This meant I didn’t need to keep asking my team about their progress. All I had to do was log in, and the information was right there. More importantly, my team could see the fruits of their efforts and how their work impacted our projects.

Regular check-ins and transparent tracking foster a sense of autonomy in your team. It sends a clear message: you trust them to get the job done. And that is a surefire way to steer clear of the micromanagement highway.

5. Focus on Your Unique Role: Do Only What Only You Can Do

Remember the old adage, “stick to what you know best”? In leadership, a slight twist on this saying can help you avoid micromanagement: “Do only what only you can do.”

As a leader, your primary role isn’t to do everyone’s job but to guide, inspire, and ensure that the ship stays on course. It’s about steering the vision, creating the roadmap, setting the boundaries within which your team operates.

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Your focus should be on activities exclusive to your position, like strategic planning, team building, fostering a positive work environment, and maintaining relationships with stakeholders.

By focusing on tasks that only you can do, you free up time for your team to excel in their areas of expertise. This not only improves the team’s efficiency but also fosters a sense of trust and autonomy among the team members.

In essence, leadership isn’t about controlling how every job gets done. It’s about managing the outcomes, ensuring that your team’s collective efforts align with your shared goals.

6. Be a Facilitator, Not a Task Manager

Stepping back from micromanagement requires a shift in mindset. Think of yourself less as a taskmaster, doling out orders, and more as a facilitator, enabling your team to reach their potential. This involves fostering an environment of open communication, where dialogue is free-flowing, ideas are exchanged, and problems are discussed openly.

When your team knows they can come to you with their issues or queries, they’re more likely to solve problems independently and approach their work with confidence. Being approachable and showing that you trust your team can go a long way towards fostering a culture of autonomy and responsibility.

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One way to show trust is by sharing your thoughts, concerns, and the ‘why’ behind your decisions. This invites your team into your thought process and helps them understand your expectations. Keep your inquiries to a minimum – enough to stay informed but not so much as to encroach on their work process.

At LifeHack, we emphasized the importance of open communication. I made sure my team knew that I was there to guide and support them, not to dictate their every move.

By articulating my expectations and the reasoning behind them, I ensured everyone was on the same page, which fostered a strong sense of camaraderie and a shared vision.

The goal is to build a team that functions cohesively, where everyone understands the bigger picture and their role within it.

7. Be Open to the Right Queries

Being an accessible leader doesn’t mean you should entertain every minute query that comes your way. The key here is to encourage the right type of questions — the ones that stimulate thought, foster creativity, and align with your project goals.

Your time is valuable, and it’s best spent on significant questions related to brainstorming, strategic planning, and goal alignment. Encourage your team to approach you with big-picture queries, those that can drive the project forward, or add a new perspective to your collective goals.

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I always encouraged this kind of dialogue with my team. I was open to questions, yes, but more importantly, I was open to questions that mattered. Questions that could impact our projects, shift our perspective, or inspire new ideas. My team knew they could count on me for guidance on these larger issues, and that they were trusted to handle the day-to-day details on their own.

This selective openness serves a dual purpose. It saves you from getting tangled in the daily nitty-gritty and ensures your focus stays where it truly belongs – on the broader vision. Simultaneously, it empowers your team to take charge of their tasks, effectively keeping micromanagement at bay.

8. Equip Your Team for Independence

One of the most effective ways to curb micromanagement tendencies is by empowering your team. And what better way to empower them than by equipping them with the necessary skills to take on tasks and solve problems independently?

Invest in training your team. Help them expand their skill sets, knowledge, and competencies. When your team members are confident in their abilities, they’re less likely to require constant supervision. This allows you to step back, confident in their capacity to perform their tasks effectively.

Training your team members is essentially a long-term investment. You’re not just preparing them to handle their current tasks better, but also equipping them to take on bigger challenges in the future. In the process, you’re setting up a system that functions efficiently even without constant oversight, effectively avoiding the trap of micromanagement.

9. Embrace a Fail-Forward Mindset

Perfectionism often fuels the urge to micromanage. We want things done just so, and any deviation can seem like a failure.

But here’s a truth we often overlook: failure isn’t the enemy. In fact, it’s a potent teacher. If you truly want your team to grow, you must be willing to grant them the autonomy to try, to fail, and to learn from their mistakes.

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Adopting a fail-forward mindset involves viewing failure as a stepping stone towards success, rather than a stumbling block. When your team members are allowed to fail and learn, they inevitably acquire valuable lessons that drive them towards faster success.

We embraced this philosophy wholeheartedly at LifeHack. We weren’t just open to failure, we welcomed it as an opportunity for learning and growth. When things didn’t go as planned, we didn’t focus on the setback; instead, we analyzed what we could learn from it and how we could do better next time.

A leader’s role is more of a coach than a captain. It’s not your job to steer the ship on every single journey, but to guide your team so they can navigate the seas themselves.

Bottom Line

Micromanagement isn’t just about being overly involved in the work of your team. It’s about trust – or rather, a lack of it. Trust in your team, their skills, their commitment, and their capacity to rise to the occasion. Give them the tools they need to succeed, then let them get on with it.

It’s a shift that requires letting go, but the payoff is enormous: a team that’s more engaged, more productive, and more capable of achieving great things. As a leader, there’s no greater achievement than that.

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In my journey from young team leader to seasoned manager, I’ve learned these lessons firsthand. It’s not an easy road, but it’s one worth traveling. I hope these insights can serve as helpful guideposts, steering you away from the path of micromanagement and toward the way of empowered leadership.

Always remember: great leaders don’t create followers; they create more leaders. So let go, trust your team, and watch as they rise to meet the challenges ahead. You’re not just building a stronger team – you’re building the leaders of tomorrow.

TL;DR

Don't have time for the full article? Read this.

How to Avoid Micromanaging (When You Just Want to Help)

Micromanagement stems from a desire for control and connection, often fuelled by fear of things going wrong or a belief that the leader can perform tasks better than the team.

Micromanagement has serious consequences: it damages employee confidence and trust, hampers productivity and motivation, affects mental wellbeing, stifles creativity and teamwork, and leads to high employee turnover.

Avoiding micromanagement involves setting clear initial guidelines, delegating work to capable team members, and aligning expectations through clear goals and milestones.

Utilizing project management tools for regular check-ins keeps progress transparent and fosters trust within the team.

A leader should focus on activities that only they can do, setting boundaries and managing outcomes rather than handling all tasks.

Leaders should be open to big, brainstorming-type questions that foster problem-solving and strategic thinking, but not all types of questions to avoid getting involved in minute task details.

Encouraging open communication and facilitating teamwork rather than acting as a taskmaster is crucial in avoiding micromanagement.

Training and equipping the team with new skills empowers them to handle tasks and problems independently.

A “fail-forward” attitude, where failures are seen as learning opportunities, allows teams to grow and achieve success faster.

Trust is a key element in avoiding micromanagement. Trust in the team’s skills, commitment, and capacity to succeed allows a leader to step back and let the team shine.

The ultimate goal of leadership is not to create followers, but to empower more leaders. By avoiding micromanagement, a leader fosters an environment for the team to grow and become future leaders themselves.

Reference

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