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You’re Paid to Work, Not to Endure Verbal Abuse. Don’t Be Intimidated

You’re Paid to Work, Not to Endure Verbal Abuse. Don’t Be Intimidated

As adults, most of us don’t have to deal with the same kind of bullying and verbal abuse we might have faced as kids, but this kind of abuse does happen in the workplace fairly regularly.

A 2014 survey from the Workplace Bullying Institute [1]found that 27 percent of all American workers are being bullied at work or have been in the past, and 21 percent have witnessed episodes of verbal abuse against co-workers.

In all, more than 65 million Americans have been affected by bullying at work.

What Defines Verbal Abuse at Work?

Verbal abuse is one part of workplace bullying, which can also include sabotaging a person’s work to prevent them from doing what they are supposed to be doing at work. Taking just the verbal piece, abuse is defined as language that is intimidating, threatening or humiliating.

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It may or may not include yelling, cursing, insulting or mocking the victim. This abuse may be tied to sexual harassment or not.

How Do You Know You’re Being Verbally Abused?

One reason it can be difficult to pin down what is abusive behavior — and to get the bully punished — is because people with different personalities have different levels of tolerance for teasing, gossip or sexual jokes. One person might be OK with it while another dreads coming to work and is ready to quit over the same situation.

There is clearly a difference between blowing off steam and complaining about work or your co-workers and being abusing to the point of harassment. But the difference can sometimes be hard to pin down.

You might begin to call the behavior verbal abuse when it regularly affects your attitude and performance [2]at work. If you are dreading work and obsessing about what might happen there in your off hours, that can be a sign. Other changes like higher blood pressure when around the abuser, feelings of shame or guilt or not wanting to do things you once enjoyed can all be effects of abuse in the workplace.

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Why Do People Abuse Others in the Workplace?

If there’s such a thing as an average abuser, most are men in positions of power above the person they are abusing. Fifty-six percent of the bullies in the Workplace Bullying Institute survey had authority over their victims, and 69 percent were men (60 percent of targets were female).

An abuser often has a group of friends [3] who may egg him or her on or who serve as witnesses to the abuse. These people will often laugh and try to make the abused person feel like the verbal abuse was all a joke that they shouldn’t be so sensitive about. But sometimes abusers will wait until they are alone with their victim so there is no proof of the abuse.

Either way, as with a lot of bullying outside the workplace, this verbal abuse is often related to the abuser wanting to feel more powerful and in control. They’ll abuse people they feel are weak in some way and use that person to make them feel better when they are under stress or in other situations when they feel the need to control someone.

Why is it Important to Understand Workplace Abuse?

Even if it’s not happening to you right now, it’s important to understand workplace abuse and what can be done about it so that you can support other people who might be in that situation or know what to do if it happens to you.

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The most important thing to know is that there is no law against bullying or verbal abuse in the workplace in the United States. But that doesn’t mean you have to suffer in silence.

Bullying can and often does rise to the level of harassment or creating a hostile work environment, which can be documented and presented as a formal complaint to a superior or to human resources.

How to Deal with Verbal Abuse at Work

The main thing you need to understand first is that the verbal abuse and bullying you are experiencing is not your fault. It’s not because you’re bad at your job and usually doesn’t have much to do with you at all.

Second, recognize that what is happening to you is not normal, and it is abuse. Don’t say “oh, she’s just having a bad day” or “he has a bad temper” to excuse the behavior.

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Begin by trying to talk to the abusive person about their behavior. Tell them you don’t like it when they talk that way and you feel they are being abusive. They may laugh it off, or they may take you seriously.

Some people secretly tape their abuser and play the tape back to them to show them their behavior, which they might not even fully realize they are doing.

Check your employee handbook for next steps. While there’s no state or federal law against bullying, your company may have respectful workplace policies in place or a procedure for dealing with harassment.

Document what’s been happening if you can so it doesn’t become a he said, she said battle.

But be aware of the possibility that you won’t be believed or supported by people who should be on your side. The company may feel the superior is more important and try to protect them even when they are in the wrong. Sometimes the only answer to verbal abuse in the workplace, unfortunately, is finding a new job or transferring away from that person.

Also consider getting help in the form of therapy, talking to a trusted friend or seeking out stories of people who have survived workplace abuse. It always helps to know that you are not alone.

Reference

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Sarah White

Freelance Writer, Editor, Professional Crafter

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Last Updated on August 16, 2018

Narcissistic Personality: What Is It and How to Deal with a Narcissist?

Narcissistic Personality: What Is It and How to Deal with a Narcissist?

He asks you for your opinion, but only follows his own advice regardless of what you say.She loves to talk about herself, everything about her is just better than you.  When you try to share anything happy about yourself, she seriously doubts it.

If you know someone who acts like these examples, there’s a chance they might be a narcissist.

What is a narcissistic personality?

Narcissism is a spectrum personality disorder which most of us have.

In popular culture, narcissism is interpreted as a person who’s in love with themselves, more accurately, their idealized selves. Narcissists believe that they are too unique to be understood and that they are so good that they demand for admiration from others.

Psychologist Stephen Johnson writes that,[1]

the narcissist is someone who has buried his true self-expression in response to early injuries and replaced it with a highly developed, compensatory false self.

The Diagnostic and Statistical Manual of Mental Disorders (DSM) describes narcissistic personality as a personality disorder. It is a spectrum disorder, which means it exists on a continuum ranging from some narcissistic traits to the full-blown personality disorder.[2]

Narcissistic Personality Disorder is not very common, but the truth is, we all have some of the narcissistic traits.

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Traits of a narcissist:

  • They have a deep need for admiration and validation. They think they’re special and too unique to be understood.
  • They feel they are superior to other. They achieve more and know a lot more than you.
  • They do not show their vulnerabilities. They fear what others think of them and they want to remain superior in all situations.
  • They are unwilling to recognize or identify with the feelings and needs of others. They want to be the centre of attention and believe that showing emotions is a sign of weakness.
  • They are skilled manipulators and are emotionally abusive. They know how to make use of their charm to take advantage of others to get what they want.

How are narcissists different from others?

Narcissism expert and the author of Narcissism in a Nutshell, Zari Ballard, tried to answer some common questions asked by non-narcissists about what a narcissist thinks and feels from a narcissist’s perspective.[3]

Do narcissists know they are narcissists and are they happy?

We could really care less about how others feel. We enjoy our so called cold existence. True narcissists don’t want to change. We feel in total control of our lives using this method.

Do narcissists know or understand right from wrong?

Narcissists know the difference between right and wrong because they understand cause and effect. There is no “guilty conscience” giving them a clue and they are displaying the symptom of being “indifferent to social norms” while most likely presenting as ‘cold-hearted.’

Narcissists have a very different thinking mechanism. They see things from a different perspective. Unlike non-narcissists and empaths, they don’t have much sympathy and are reluctant to show emotions to others.

Why do people become narcissists?

1. Narcissism is vulnerability taken to an extreme.

The root of a narcissistic personality is a strong resistance to feeling vulnerable with anyone.[4]

Narcissists refuse to put themselves in a position where they feel vulnerable. They fear that others will take advantage of their weaknesses, so they learn to camouflage their weaknesses by acting strong and powerful. The think showing emotions to others is a sign of weakness, so they learn to hide their emotions and act cold-hearted most of the times.

Narcissists live in a state of anxiety because they are highly aware of their emotions and how others think of them.

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Vulnerability aversion, is the root of a narcissistic personality.

2. A narcissistic personality could be a result of a wounded past.

Narcissists are desperate to seek validation constantly because they either didn’t feel worthwhile and valued in the past, or were being paid too much attention as the most precious and unique one in the world.

Faulty or inadequate parenting, for example a lack of limit setting, is believed to be a major cause, and both permissive and authoritarian styles of parenting have been found to promote narcissistic symptoms.[5]

Both parents who fail to see the worth in a child, and parents who spoil and give excessive praise to the child promote narcissism as the child grows. While the former ones make the child feel inferior of others and want to get more attention, the latter ones encourage an idealized-self in the child.

How to deal with a narcissist?

1. If someone close to you is a narcissist, embrace the differences.

There’re different personality types and not everyone will think and act the same as you do. Instead of trying to change others, learn to accept the differences and strike a balance when you really have to communicate with them.

2. Don’t try to change them, focus on your own needs.

Try to understand that narcissists are resistant to change, it’s more important for you to see who they really are, instead of who you want them to be. Focus on how you feel, and what you want yourself to be.

Embrace the fact that there’re different types of personality and the only thing you can control is your attitude and your own actions.

3. Recognize what they do only comes from their insecurity.

Narcissists are quite vulnerable deep inside, they question others because that’s how they can make themselves feel better.

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When you learn that what a narcissist does to you is nothing personal, but something that comes from their insecurity, you know that sometimes they just need a certain amount of reassurance.

This is especially important if the narcissist is someone you have to closely work with, or if they’re your family member. The right amount of reassurance can calm them down and get the tasks on hand completed.

4. Ask them what would others think instead of what’d others feel.[6]

Narcissists don’t feel guilty, but they care about how others think of them deep in their heart.

Clinical psychologist Al Bernstein explains:

There are just things, like other people’s feelings, that narcissists rarely consider. If you have their ear, don’t tell them how people might react; instead, ask probing questions. Narcissists are much more likely to act on ideas that they think they thought up themselves.

If you have to work with a narcissist closely, focus on the facts and ideas, not the emotions.

5. Let go of the need of getting a narcissist’s approval.

You’re not who a narcissist says you are. Don’t let their blame game undermine your self-esteem, and don’t argue with them just to defend what you believe is right.

There is no point arguing with a narcissist just to prove them wrong because they will not give in proving themselves right. It’s more likely that you’ll get more upset when they disagree with you in an unpleasant way.

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Know your own worth and detach from a narcissist’s opinion on you.

6. If a narcissist is hurting you, stay away from them.

Remember, a healthy relationship is two-sided. It’s about mutual respect and it’s based on give and take. But any kind of relationship with a narcissist is likely to be the contrary, it’s about making the narcissist happy and constantly supporting them. A relationship like this will only weigh you down and is unhealthy for your growth.

7. Set a boundary and always keep it.

If you’re setting a boundary, you have to be willing to keep it. When a narcissist sees that you’re trying to take back control of your life, they will try to test your limits, it’s just their instinct to do it.

Be prepared that your boundary will be challenged. Make your boundary clear, have all the actions needed to be taken in your mind.

For example, if you have decided to stop communicating with them, they will likely to show up in front of you just to talk to you. Be brave enough to keep your boundary, don’t back down and get close to them again; or else they will not take your boundary seriously any more.

8. Learn when to walk away.

When a narcissist starts to make you feel uncomfortable and doubt about yourself, it’s time to pick yourself up and give yourself enough respect to just walk away from them.

If you’re in love with a narcissist, you should seriously think about ending the relationship and move on for a better life. If the narcissist is your family member, you don’t have to be cruel to them, but it’s better to keep distance from them.

Reference

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