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How to Increase Your Nanny’s Job Satisfaction

How to Increase Your Nanny’s Job Satisfaction
  1. If you’ve taken the time and done the work involved in locating and hiring a nanny, it’s in your best interest to ensure that your nanny is happy and wants to stay. If your nanny is feeling burned out from the rigors of the job, she may decide to quit, or you may notice her performance suffering and have to release her.
  2. Either way, it’s a losing proposition for everyone concerned. The nanny has to find a new job, you have to find a new nanny, and your children aren’t getting the optimal care.

    Fortunately, there are things you can do to keep your nanny happy on the job and minimize the possibility she’ll leave. We’ll explain the signs to watch out for and offer some helpful tips.

    Signs Your Nanny May Be Burning Out:

    While everyone has an occasional bad day, if you notice your nanny regularly exhibiting the following behaviors, it may be a warning sign she’s feeling overwhelmed by her job.

    Changes in Behavior

    Sudden changes in behavior may be a sign your nanny is burning out. Things to watch for include irritability and impatience. If you notice these changes in your nanny’s conduct, ask your spouse or friends if they think she seems distracted, or if they notice she doesn’t seem to be paying attention when she’s with your child.

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    Fatigue

    If your nanny was once a bundle of energy while taking the kids back and forth to school and running errands, but now she’s tired all the time, or seemingly disinterested, she may be burned out.

    Unhappy Kids

    Your nanny was doing a great job, but now your child seems unhappy or upset when spending time with her, this could be a sign something is wrong.

    Unreliability

    If your once-responsible and reliable nanny is suddenly tardy, starts calling in sick, misses appointments, or is no longer available to work occasional extra hours, she may be near the end of her rope, as far as the job is concerned.

    Preventing Burnout:

    The nature of a nanny’s job attracts people who like to help others. Because this is a nanny’s predisposition, she may find it hard to say ‘no’ to requests. If she starts feeling overwhelmed by the amount of work she’s expected to do, she’ll eventually burn out. Here are some tips to increase your nanny’s job satisfaction.

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    Preventing Job Creep

    “Job creep” is a term used to describe the gradual expansion of a nanny’s duties and responsibilities, which can grow to the point where they become overwhelming. Because the addition of new duties is gradual, the employer may not realize how much has been added to a nanny’s workload. If your nanny is experiencing job creep, she may become overwhelmed and want to leave.

    The key to preventing job creep is to respect your nanny’s boundaries. A written contract will delineate your nanny’s responsibilities and clarify her rights. Since new tasks need to be added to the written contract, this process in itself can help make an employer more mindful of the nanny’s workload.

    The contract should be clear, and include:

    • Daily duties
    • How the nanny will be paid, and how often
    • Working hours
    • Length of contract
    • Length of time each party requires to be notified about schedule changes
    • Tax, health, and other benefit information
    • The process involved in terminating the contract (verbal warning, written letter, etc.)
    • Household privileges, such as car, phone, internet, or TV
    • Information on driving, including which car to use, how gas will be paid for, etc.

    Open Communication

    You’re busy. That’s one of the reasons you hired child care help. Make some time to talk to your nanny and check in with her a couple of times a year to discuss how the job is going; this will allow you to make necessary course corrections. Ask her how her life is going outside of the job. She’ll appreciate it.

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    Recognize Her Good Performance

    Just like everyone else, your nanny wants to feel appreciated for her work. Praise her for a job well done. Let her know when she’s gone above and beyond the call of duty. Combine the ‘thank you’ with a small gift, such as a session at a local massage center or a gift card to her favorite store or restaurant.

    Respect Your Nanny

    Your nanny deserves to be treated with respect, and as an equal. She’s a trusted employee, not a servant.

    Keep the Relationship Professional

    Your nanny is an employee who works in your home, not your best friend. While there’s nothing wrong with being friendly, there’s a line you shouldn’t cross. Don’t say anything to your nanny you wouldn’t say to a co-worker at your job.

    Respect Working Hours

    If you’re out and are supposed to return home at a specific time but know you’re going to be late, call your nanny and let her know.

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    Pay Your Nanny on Time

    Forgetting to pay your nanny on payday or to pay her for overtime sends a signal that you don’t care. Using a nanny payroll company with direct deposit simplifies this process for you and means your nanny won’t have to run to the bank every payday to deposit her check.

    Give Her a Free Hand

    No one likes to be micromanaged. A little autonomy goes a long way toward promoting a good relationship and job satisfaction.

    Fund Expenses in Advance

    Expenses that arise in the course of the day may include things such as gas, meals, groceries, and activities. Your nanny shouldn’t be required to pay for these expenses and wait for you to reimburse her. Set up a petty cash jar for expenses or give the nanny a check card or credit card to for this purpose. Responsibilities regarding expenses should be spelled out in the employment agreement.

    Give Her a Break

    Everyone appreciates a little break now and then. Keep nanny burnout in check with an occasional paid day off. Your nanny will appreciate the gesture and get a chance to unwind. Think of it as a mini-vacation.

    Keep the Lines of Communication Open

    A large part of your nanny’s job satisfaction is based on good communication. You need to have reasonable, clearly expressed expectations. You should praise the nanny for a job well done and give and receive feedback. This will go a long way toward making sure your nanny is happy with her work environment, which in turn will make you a satisfied employer. Follow our tips and you’re likely to have a mutually beneficial, harmonious relationship with your nanny.

    Featured photo credit: Shutterstock via shutterstock.com

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Kathleen Webb

Co-Founder, HomeWork Solutions

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Published on September 10, 2020

How to Be a Better Parent: 11 Things to Remember

How to Be a Better Parent: 11 Things to Remember

Two of the most challenging jobs in the world are raising a human being and being the best parent possible for them. Raising a child without implementing specific rules is not enough, however. The job has to be done in such a way that when you’re “done,” you’ve already created a loving, responsible, self-sufficient, kind-hearted, thoughtful, empathic, and respectful persona. Hence, it is ideal to lower the bar a little and start learning how to be a better parent.

Don’t get me wrong; mistakes will be made along the way. You won’t be perfect, regardless of how hard you try.

And no matter how great a job you do, your child may have issues beyond your control. Remember, they will be born with a will of their own that may conflict with yours. Nevertheless, carrying out the following tips will provide you with the best chance to create a fantastic human being of whom you can be proud.

1. Listen

I knew a couple who had a daughter. She was smart, sweet, and as cute as a button, but her parents were old school. They believed the adage that a child should be seen and not heard. She might as well have been a doll in a curio cabinet. Unfortunately, this little girl had a lot of exciting ideas and things to say. I knew this because she would share them with me on the occasions that we were alone.

Children are interesting, funny, and curious, and they look upon you — their parent — as a hero. They have a wealth of knowledge and a great perspective on life. Listening to your child is one of the greatest gifts you can offer. They will feel valued and grow up knowing that they matter.

It’s not always easy to listen. Sometimes, children will carry on without saying anything profound. But if they believe you’re listening, they will feel important and provide you with amazing nuggets of information.

Note: Make a real and honest effort when you are listening to your children. Don’t listen while multitasking and muttering, “Hmm, that’s nice, dear!”

Sadly, I’ve seen lots of parents on their phones, their heads buried in Facebook or Instagram feed, while their child tries unsuccessfully to get their attention. In his book, The Road Less Traveled, M. Scott Peck, M. D., wrote, “You cannot truly listen to anyone and do anything else at the same time. True listening, total concentration on the other, is always a manifestation of love.”

2. Provide Unconditional Love

I knew a mother who loved her son so much, but her love came at a high price. When he behaved as she expected him to — getting recognition for being a star athlete or academic achievements — she showered him with love. In truth, she bragged and put up framed newspaper articles of her son’s accomplishments.

That same boy, though, went through a rough patch when he was a senior, becoming unruly and hostile. Down came the framed article, and up came the silent treatment.

Providing unconditional love creates a secure bond and a healthy person. Knowing you have your parent’s love no matter what makes a fantastic anchor for the child. They know they can mess up and still be loved. They know they can come to you with their worst offenses, and while you might get upset, your love will remain intact.

3. Teach by Example

Children watch and listen to you very closely. You may think that they’re not paying attention, that they’re in the other room, playing with their Legos, but they are listening.

If you want to teach your child, lead by example.

For instance, if you want them to eat healthy foods, eat healthy foods. If you don’t want them to pick up bad habits, like smoking, don’t smoke. If you don’t want them to be violent, be peaceful. If you wish to raise a trustworthy child, keep your word.[1]

If you want to teach your child how to communicate, speak kindly and listen with an open heart. Whatever you want your child to learn, be willing to do it yourself. You are the best teacher for the job!

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4. Spend Time Together Often

Life is full of work, errands, get-togethers, appointments, etc. It’s easy to get lost in all the hustle and bustle and not leave enough time for your children. I know busy parents who set their children down on the couch to watch TV or play with an iPad while they’re working.

Occasionally, that isn’t a bad thing. But regularly, it can create a gap between you and your child.

You can avoid being an absentee parent by spending time with your children every day. Talk to them about anything; ask about their day. If you can, allow them to help you with household chores. E.g., cleaning, folding laundry or stacking dishes in the dishwasher.

They’ll feel good when they know you need them, and you can use this as a family bonding opportunity.

5. Follow Through

Follow through creates trust in your child. They will believe that what you say you’re going to do will genuinely be done.

Children are very perceptive. Let me reiterate: they are always watching and listening.

For instance, I was on a walk one afternoon with my granddaughter and her parents. The little girl was asked if she wanted to ride the stroller, and she replied, “No, I want to walk.”

My daughter-in-law responded, “Okay, but if you get tired, I’m not carrying you! Understood?”

After about 15 minutes, my granddaughter complained that her legs hurt. She started whining and complaining. When my daughter-in-law picked her up, she commented, “I thought you said you weren’t going to pick me up?”

My daughter-in-law did not follow through, and her daughter knew it. She was only four years old.

You see, when parents say things and end up not doing them, they become empty threats — words without any back-up.

Following through is critical in raising a responsible adult. You need to be kind, clear, and concise.

The child has to know that you mean business. If you tell them they’re not having a sleepover unless their homework is done, then the homework better be done. If it’s not, there will be no sleepover.

It doesn’t matter if you had plans with your friends or a date with your husband. Just make sure that whatever the consequences are for your kids’ bad behavior, you can back it up with action.

6. Focus on Positive Qualities

There is an old American proverb that says, “The squeaky wheel gets the grease/oil.” It is used to communicate the notion that the most clamorous problems are the ones that will more than likely get noticed.

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If your child is well-behaved and minding their own business, you might be tempted to let them be. On the other hand, if they are acting out and making a raucous, they may get a lot of attention.

This sends the message that the kids have to misbehave before you focus on them. Bad attention, after all, is better than no attention.

Positive attention is paramount. If you only pay attention to your child’s negative behavior while ignoring their positive qualities, you are robbing them the chance of being their best selves.

Simply notice all the things you love about your kids and minimize the criticisms. That’s especially essential when you have children between the ages 0 and 5. Since they are impressionable, whatever you say often will stay with them for the rest of their lives.

Here are more ideas on how to think positively despite the circumstance: Turn to the Bright Side: 10 Ways to Encourage Post-Incident Positive Thinking

7. Apologize When Necessary

We all make mistakes. There are some parents, however, who don’t apologize no matter how many mistakes they make with their children. They incorrectly assume that apologizing is a sign of weakness.

Well, nothing could be farther from the truth. As we have learned before,[2]

“Apologizing to your child is a sign of respect for the overall relationship you have with him.”

Making mistakes is human. I guarantee you that your child will not think less of you. If you fail to apologize, you miss out on a teachable moment about the importance of taking responsibility. After all, you want your child to apologize when they do something wrong.

If the kids lie, lash out at another child, or break something of value, you want them to own up to it and apologize for what’s happened. It is during these moments that you teach your child that an apology is the right course of action. If you don’t do the same thing, what exactly are you teaching them?

You may find it difficult to apologize because you feel superior or fear losing your authority. In truth, your child will see you as a human, and they may feel closer to you than ever.

Show your kid that no one is perfect, that you all make mistakes in life. Apologies can correct so many wrongs. Just a few simple words can cure the worst transgressions.

A word for the wise: put your ego aside. Say you’re sorry and move on. If you can do that, you will be building a strong relationship — one based on love and respect — with your children.

8. Allow Kids to Be Who They Want to Be

My maternal grandfather, Pánfilo D. Camacho, was a lawyer and author in Havana, Cuba.[3] He expected my uncle, Jorge Camacho, to follow in his footsteps.[4] My uncle, however, wanted to be an artist and fulfill his dreams in Paris, France.

At the time, my grandfather did not see art as a “real job” or something that could provide security. Despite knowing how his father felt, my uncle met with him and explained that his goals. Thankfully, my grandfather thought about it and gave his only son his blessing. He also helped with all the necessary expenses to get my uncle to Paris and study with the best of the best.

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My uncle became a very celebrated artist in France. Jorge Camacho’s amazing surrealist art is still sold today.

This scenario could have played out quite differently if my grandfather dug in his heels. He could have forced my uncle to become a lawyer just like him.

Fortunately, he realized that allowing my uncle to be who he wanted to be was the right thing to do. And it was. My uncle was grateful and made a name for himself. My grandfather was proud, and their relationship grew strong.

Allow your child to be who they want to be, not who you think they should be. After all, it is their life — their journey. You’re just there to watch and provide guidance whenever necessary.

9. Grow Along With Your Children

Children grow and evolve, just like us. It’s important to grow with them and adjust the way you discipline and talk to them.

For example, if your 4-year-old misbehaves by bending the truth or whining, you may ignore their antics and stay calm with regards to the lying. This is common for this age group.

If you’re dealing with an 8-year-old, your child understands the difference between right and wrong and looks to you for guidance.[5]

Meanwhile, teens need to be addressed in another way. That is a difficult and challenging age group — one that deserves great care and attention. You cannot talk to your 16-year-old as if they were still 9!

10. Validate Their Feelings

While growing up, lots of things that generate a multitude of feelings happen. As a parent, you want to take the time to validate your child’s feelings. Don’t be dismissive and act like their feelings are not important.

The other day, my 8.5-year-old granddaughter came over. I could see that she’d been crying. When I asked if she was, she looked at me with sad eyes. My granddaughter informed me that she missed her best friend whom she hadn’t seen for almost six months since the community quarantine began.

I didn’t say, “Don’t worry about it; you’ll see her someday! Now, run along.” Nope. I looked her in the eye and said, “It must be so tough not to see your best friend for such a long time.”

My granddaughter’s eyes welled up with tears as she nodded. I validated her feelings, and she felt heard. As it turned out, her little friend was allowed to visit the next day. She came over to my house again, but this time, she exclaimed, “This is the happiest day of my quarantine!”

If you do not validate your child’s feelings, they will think that their feelings are unimportant and learn not to share them at all. You don’t want that, of course.

You want to have your finger on the pulse of their emotions. You need to make sure they come to you in the future when heavier things come down the pipe.

Here’s an example of WHAT NOT TO SAY: Your teenage daughter comes to you and utters, “Richard broke up with me. I’m devastated!” Then, you reply, “Don’t worry about it! There is plenty of fish in the sea — probably even better ones. You’re too young anyway.” You might as well have stabbed her in the heart.

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Instead of doing that, try saying, “That is heartbreaking. You must really be hurting. If you want to talk, I’m here to listen.”

Listen and communicate with compassion.

11. Ask Open-Ended Questions

Whenever I used to pick up my 16-year-old grandson from school, I’d make the mistake of asking, “How was school today?”

You can probably guess the answer. It was always the same, “Good!” Just one lonely word.

So, I decided on another approach: asking open-ended questions. The next time I picked him up, I asked, “So, what was the best part of your day?”

It was impossible for my grandson to just reply, “Good.” He was forced to stop and think about some incidents that already happened. It doesn’t matter what they tell you; the key is to get them to talk. That’s how you learn what’s going on in their lives.

This not only works with children but also with adults. For example, when you ask someone, “Do you like your job?”, they may answer yes or no. But if you say, “What do you like or dislike about your job?”, you’ll get a lot of information.

Open-ended questions are the key to getting more information than you’ll know what to do with!

Final Thoughts

Being a good and responsible parent can be one of the most rewarding tasks in the world. It is not effortless, however. It takes a lot of work and patience.

Implementing the above-mentioned 11 suggestions won’t guarantee a perfect family, but you will have a solid base to build and grow upon.

Your child is a reflection of you. What do you wish them to reflect?

Learn how to be a better parent and help produce a legacy of outstanding humans.

More on Improving Your Parenting Skills

Featured photo credit: Gabe Pierce via unsplash.com

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