“You can achieve whatever you want, as long as you are willing to pay the price.”~Elvin Semrad
If you could do or be anything in the world, what would it be? For some people, it would be to be a famous singer, musician, film or television star, writer, or a high profile professional athlete. Others desire simpler things such as to get out of debt, retire early or own and operate a business. Whatever your lifelong dream is, it IS possible–no matter how remote that possibility is. How do I know? Because others have done it.Advertising
So what makes some people successful and others mediocre? Is it innate talent, education or just plain ole good luck? Is there some secret formula that some discover and others don’t? Could it be as simple as being in the right place, at the right time and knowing the right people? The answer to all of those questions is–yes. All of those elements are factors in determining your level of success. However, the two most important characteristics that ultimately determine success are a relentless abundance of ambition and a dogmatic, never quit, supercharged work ethic.
Ambition, simply defined is a strong desire to achieve a goal requiring determination and hard work. That’s it. So, the question isn’t what do you want? The true fundamental question pivotal to your success is: how bad do you want it? The latter question requires an answer, because ambition has a price…Advertising
We all understand work ethic. If you have ever accomplished anything worthwhile, you know what hard work is. Our work ethic is developed in our early experiences and interaction with work. There are several questions worth pondering that will highlight where you value system concerning work was derived. Were your efforts productive? Were they rewarded? Was laziness and laissez faire-ness rewarded? Were you pushed or coddled? Were you allowed to quit? Did you quit often?
The equation is simple: Ambition + Hard work = SuccessAdvertising
Ambition – Hard work = A Dream
Many people say they are ambitious–but are they really? Simply wanting something is not enough. True ambition is always coupled with hard work. They are conjoined twins that cannot be separated. Putting in the minimum amount of effort to achieve a satisfactory result is a behavior associated with people that have little or no ambition. Successful individuals take nothing for granted. They realize that it takes hard work and dogmatic commitment to their goals and they may have to put in extra hours or do things that may feel punishing to either their mind or body – quite often both.
We romanticize the dreamer who fantasizes about what could be. If you are not willing to work hard to achieve what you want, you are a dreamer; stay stay in bed.Advertising
Hard work – Ambition = Hamster in a wheel
Truth be told, most people fall into this category. They work hard, put in long hours, go the extra mile but continuously come up empty. Ambition (a strong desire for a specific thing) is the focus that allows you to aim your hard work at a specific target. We’ve all seen the hamster in the wheel. The tiny creature runs and runs, striving to reach an imaginary destination but the culmination of all of that expended energy and effort is exhaustion and being in the exact same place where it all began. Do you see yourself here?
Ambition + Hard work = Success
Find your passion and make it your life’s mission to achieve it. Truly successful people cultivate ambitious habits.
- They are goal oriented. Once they accomplish one goal, they immediately set another. They are always reaching. They do not, however, broadcast their goals. They are internally focused.
- They are relentless. They are laser focused and when they do get side-tracked they regroup and recommit to their path. Set backs are not failure to them–they are opportunities to grow. The are dissatisfied with mediocrity and avoid becoming complacent. They commit to the process and always follow through.
- They take risks. Chasing a dream is risky business. Ambition requires risks and involves a certain amount of failure. The risk of failure will cultivate courage if you continue to take those calculated leaps of faith.
- They believe in themselves. …even when know one else does. They are confident that they can accomplish their goal and know how to use their own unique gifts and talents to their advantage.
- They are positive. Success is a state of mind. In order to remain focused and keep driving toward your goal, your mind must be disciplined to remain optimistic in the face of disappointment, failures and the drudgery that accompanies ambition.
- The are strategic. Focusing on what is important, the ability to prioritize, the ability to conserve and expend the right amounts of energy and effort–in short, the ability to be strategic about your ambitions is extraordinarily important. This minimizes set backs and wasted time. Being strategic means that you squarely face where you are visualize, where you want to be and then draw a map connecting the two points.
There is a difference between a dreamer and a dream chaser. One stays in bed fantasizing about what could be and the other wakes up every morning and fills their ambition mug to the brim with focused hard work and diligence.
Last Updated on January 6, 2021
14 Ideas on How to Measure Productivity to Make Progress
Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”
In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.
For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.
For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.
Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.
Knowing this information we can now better determine what course of action to take with salesperson #1.
Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.
How to Measure Productivity With Management Techniques
Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:
1. Identify Long and Short-Term Goals
Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.
For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.
2. Break Down Goals Into Smaller Weekly Objectives
Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.
Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:
Productivity = number of new customers ÷ number of sales calls made
3. Create a System
Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left?
This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.
You can do the same thing and just adapt it to your business.
Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.
Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.
4. Evaluate, Evaluate, Evaluate!
We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.
If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.
Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.
Just remember that you and your management style contribute directly to your employees’ productivity.
5. Use a Ratings Scale
Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.
Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.
It’s also a good way to track long-term progress and growth in areas that need improvement.
6. Hire “Mystery Shoppers”
This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.
You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.
You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.
7. Offer Feedback Forms
Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.
First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.
Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.
You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.
8. Track Cost Effectiveness
This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.
Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.
Having this information is very useful in forecasting expenses and estimating budgets.
9. Use Self-Evaluations
Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.
Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.
10. Monitor Time Management
This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity.
The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.
While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.
11. Analyze New Customer Acquisition
We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.
Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.
For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.
Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.
Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).
From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.
12. Utilize Peer Feedback
This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.
Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.
Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.
It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.
13. Encourage Innovation and Don’t Penalize Failure
When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.
Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.
Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.
14. Use an External Evaluator
Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.
They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.
While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.
These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.
The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.
The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.
More Productivity Tips
- 50 Ways to Increase Productivity and Achieve More in Less Time
- 35 Quick and Simple Tips for Better Productivity
- 40 Powerful Productivity Quotes From Highly Successful People
Featured photo credit: William Iven via unsplash.com
|||^||The Balance: 11 Time Management Tips That Work|
|||^||Association for Psychological Science: When It Comes To Driving, Most People Think Their Skills are Above Average|