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52 Amazing Ways to Give People What They Want

52 Amazing Ways to Give People What They Want

Admit it. You’re sick of being invisible with no clue how to grab attention. You’d prefer people hate you, because at least then people would notice, but the worst is when you’re ignored.

How do you stand out in a noisy world with limitless choices? The answer is easy; provide value. The way to do it is shockingly simple: Give people what they want. Catapult your value game with these 52 phenomenal tips.

1. Admit your mistakes.

If you’ve ever been in a relationship with a person who can’t admit they’re wrong, you know the frustration. No one’s perfect. Humility builds trust. Be quick to apologize and take responsibility.

2. Learn from others’ mistakes.

I grew up in the ghetto and watched people throw their lives away through drug addiction and other vices. I didn’t need to smoke crack to know it was a boneheaded move. Avoid other people’s pitfalls, and shorten the learning curve. It’s the quickest path to success.

3. Combine things.

Books and coffee, cookies and cream, sandwich meat and bread, flowers and chocolates, go well together. Amazing combinations can be obvious or unusual. When you combine great things, you create synergy and opportunities for exponential value growth.

4. Simplify.

As an author, I’ve learned efficient speech and straightforward plots are preferable to redundant words and confusing storylines. Stephen King agrees in his epic masterpiece On Writing.

The concept is the same in life. People want simplicity. Fancy features and limitless choices confuse and frustrate. Find ways to remove the clutter, and you’ll save people time and effort.

5. Give business away to your competitors.

Refer people to others when it’s a better fit. If you lack the expertise or ability to provide value, refer people to someone who can. It will engender goodwill from industry leaders and trust with future clients.

6. Surround yourself with successful people.

If you spend time with value experts, it will rub off. If you hang out with unmotivated losers, ditto.

7. Keep the focus on them.

Ever had a dinner date who wouldn’t stop talking about themselves? How did you feel?

Too much focus on your desires cripples your awareness of those around you. Don’t convince others of your greatness. Instead, learn what you can do for them.

8. Ask them.

Do you remember a day when everything went wrong? I’m talking epic bad day, one when you spilled coffee on yourself and hit all the lights on the way to work. You were certain nothing could change it. Then, something happened.

Someone noticed the frustration on your face. You didn’t have to tell them. They simply asked: Is there anything I can do? With those few words, they disarmed you. They were sincere, and you knew it.

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Learn to ask. You may not get the complete picture, but it’s a starting point. From there, you can maneuver to find the right path.

9. Listen.

Ever poured your heart and soul to someone only to discover they weren’t paying attention? You wanted their advice, but ended up frustrated and forced to repeat yourself.

Don’t just hear what people have to say, actively listen. Better yet, write it down. Keep track of what people say most often. You will gain a clearer picture of what they want and how you can provide value.

10. Dig deeper.

As Simon Sinek would say, Start With The Why. Why do they do what they do? What’s the desire that burns in their heart? We all have the same underlying emotions. We seek love, security, and acceptance. We have passion but are often stymied by fear. Behavior is a reaction to that emotion.

Discover the why, and you can service that need. Unveil the real reason behind people’s actions, and you can fulfill their desires.

11. Ask other people.

People often lie to themselves and tell you what you want to hear. If you’ve ever been told how great you look in a dreadful outfit you get the idea.

Ask someone’s friends to get a better picture. The principle is the same in business. Don’t know how to fulfill a need? Ask someone with insight. People aren’t always aware of what issue they want resolved, but experts can reveal what plagues the user.

12. Reflect.

Create a frequent sounding board for input. Reflection crystallizes the truth and minimizes self-deceit. Make reflection a regular part of business and relationships.

13. Accept gifts.

Ever see a kid’s face light up after you gave them the perfect gift? Didn’t it feel great? Don’t be a Scrooge. Promote a sense of joy and connection. Accept gifts, and create opportunities for others to do the same.

14. Tell them.

Sometimes people need handholding. State how they’ll benefit. Don’t overdo it; just be honest and concise. That’s effective marketing.

15. Be honest.

Honesty is hard, but so are most things that matter. Break through the fear barrier and tell the truth. You’ll create trust and provide actionable advice. Your bravery will establish respect and a loyal following.

16. Research.

Discover if your idea is already being used and how many people you can help. What’s required to launch your product, and what’s the best pricing strategy? Research can direct you to other ideas you might have overlooked. A little research goes a long way.

17. Ask for help.

Don’t be afraid to involve other people when your grand idea hits a snag in execution. Visionary brilliance is the foresight to share the load and forgo the desire to micromanage every minute detail of an operation.

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Delegation is a priceless trait of successful people. Ask for help when you’re stuck and allow humility to increase your value.

18. What’s bothering you?

If you’ve ever experienced a frustration and wondered why someone didn’t handle a problem that seemed simple enough to fix, you’ve stumbled on a potential way to add value. This is especially powerful when you have expertise in that specific field.

Don’t let your frustrations go to waste. Use those obstacles as opportunities to give people what they want.

19. Eliminate problems.

Once you find problems, uncover ways to fix them. Don’t sell yourself short and assume someone’s already taken action. In relationships, it’s all about problem-solving. The more you solve, the more you’ll look like a guru.

20. Anticipate.

What new problems will products create? What issues lie down the road? Anticipate them, and you’ll create more opportunities to provide value.

If you’re great at anticipation, you can create solutions and services to your own pipeline of products. Printer ink is the perfect example. With no printer, there’s little need for ink. Same goes for software and computers or apps and smartphones. Don’t leave anything to chance; be one step ahead, and create the need.

21. What are other people doing?

What are successful people doing now to give people what they want? What about those in healthy relationships? Talk to people who’ve been together for decades and ask them their secret.

22. What’s working now?

Discover what’s hot, and you’ll glimpse how to give people what they want. You can’t chase every trend, but popular products reveal surprising insights and can steer you in the right direction.

23. Execute great service.

People want amazing service, so give it to them. Customer service has steadily declined, and that’s a frequent event in new businesses. If you want to reveal ways to increase value, enhance your service. You can even charge more without losing loyal customers.

24. Learn from failure.

Failure is life’s great teacher. Be smart and learn from those failures. Reflect on why they occurred and what you can do to improve in the future.

25. Smile.

Happiness is contagious. Always make an effort to smile.

26. Say thank you.

Be gracious. A simple thank you demands respect.

27. Write it down.

Record what works. Failure to keep track of what people like will transform your successes into tragic losses.

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28. Repeat your successes.

It’s a no-brainer, but you’d be surprised how many people don’t bother to capitalize on past triumphs. Avoid the temptation of shiny objects in the distance. If someone liked something the first go-round, chances are they’ll like it the second.

29. Say no.

You can’t say yes to everything. Don’t be afraid to say no when it’s not an ideal fit. Select wisely so you can give people more of what they want.

30. Cut the cord.

Some relationships become counter-productive. Cut the cord and move on when you can’t add value. It will save everyone valuable energy.

31. Mentor.

Take Jack Canfield’s advice in The Success Principles, and supercharge your legacy. Help someone else avoid your mistakes and build on your successes. You’ll both gain tremendous benefit.

32. Look for ways to improve.

Avoid complacency, especially in exceptional times. Take the opportunity to analyze your delivery, cost, quality, and features. What can you improve? What problems still exist?

In relationships, seek ways to be creative. Push yourself beyond your comfort zone. Leverage your successes or you’ll get crushed when the wind shifts.

33. Think before you speak.

Before you hit send on that text or email, before you open your mouth to destroy someone who just insulted you, think about the impact of your words. Be the better person. Be specific about how they can improve, and do it without being destructive, or keep quiet until you can.

34. Think before you act.

Don’t behave in a way you’ll regret later. If you’re upset, tired, or otherwise compromised, remove yourself from the situation. Return the next day with fresh eyes. You’ll thank yourself later.

35. Test.

Don’t let impatience keep you from testing the waters. Before you spend a boatload of resources, test out your idea in a small way. What doesn’t work on a tiny scale has little chance on a larger one.

36. Be punctual.

Don’t expect people to believe you value their time if you’re late. You don’t want your time wasted, so treat them with the same respect.

37. Slow down.

Added thought and reflection provides more value. Don’t rush.

38. Pay attention to detail.

When you respect the little things, people will marvel at your extraordinary work.

39. Give your best effort.

When you do your best, you’ll have the best opportunity to give people what they want. They’ll also be more inclined to forgive you when you screw up.

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40. Eliminate fears.

Research common objections. Eliminate the problems, and communicate the solutions. Fear elimination provides its own value, but it also disarms and creates opportunities.

41. Get personal.

Doesn’t it feel fantastic when someone calls you by your name? Show a personal touch, and you’ll be rewarded.

42. Drop an occasional note.

Create a regular system of thank-you and greeting cards to friends and clients. Mail them out on holidays, birthdays, and anniversaries. Sometimes it will be the only note they receive.

43. Don’t over-promise.

Promise less. Follow Scotty’s lead in the original Star Trek, who always told Captain Kirk it would take longer than it would to fix the problem. People will be pleasantly surprised when you over-deliver.

44. Keep your promises.

Once you promise, keep your word. Reliability is a must.

45. Be consistent.

Ever cut your hair at a salon with a different result each time? Did you keep returning? Customers want consistency. Don’t expect to stay in business if you aren’t predictable or reliable.

46. Use systems.

Michael Gerber’s The E-Myth Revisited explains how systems prevent overwork, maintain quality and consistency, and allow for expansion. Effective use of systems creates maximum value. Ignore them at your peril.

47. Pay attention.

Has the blur of life distracted you? Ever broken free from that routine and woken up to dramatic change? Stay relevant and dialed into the needs of others. Pay attention to the subtle signs before they leave you behind.

48. Be flexible.

Adapt or become obsolete. Be like the blade of grass instead of the stiff branch. Give people what they want not what you want. Squash your ego. Be effective, and embrace the change.

49. Keep learning.

Flexibility requires learning. Everything requires learning. Transform your wasted time into opportunities for growth. Become a lifelong learner and you will help more people.

50. Set the example.

People are always watching, so model the action you want people to follow. Strive to behave like those you seek to emulate, and people will benefit from your example.

51. Don’t give up.

You’re guaranteed to fail if you don’t try, so don’t give up. When you persevere through the pain, you’ll transform and grow. Eventually, you’ll reveal the hidden path to added value.

52. Demonstrate integrity.

Trust creation is essential in any healthy relationship. Develop trust through principles of integrity: Honesty, fidelity, discipline, and excellence. Integrity will raise your game to the next level.

If you truly want to give people what they want, step up and take control. Don’t go back to your same old ways. The ball is in your court. Make the change. Bury your fear, and take action.

Featured photo credit: Pixabay via pixabay.com

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Roy Huff

Author, Scientist, Teacher

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

    Reference

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