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How To Overcome Cultural Barriers At Work

How To Overcome Cultural Barriers At Work

In today’s world, we see a lot of cultural barriers at the workplace. Thanks to globalization, people work in increasingly diverse environments, which means a mixture of cultures under the same organization. Sometimes, this can do more harm than good if people choose not to get along.

Cracking the code to cultural barriers however is as difficult as counting all the stars in the sky; there will always be something that goes unnoticed. Cultural barriers also exist pretty much everywhere, from the workplace to school and the local gym. Even at your local café, the act of tipping can be seen as necessary or something to be avoided depending on which country you live in.

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Although there is no single answer to cracking the code of cultural barriers, there are some practical things you can try out in order to make the most out of your time at work, and even gain some useful skills along the way.

1. Do Your Homework

It has become even more important to appreciate and learn about different cultures in order to fully appreciate the place you work in. Understanding is a big part of successful communication – for example, knowing that there are over 10 language dialects spoken within China, or that being British could mean coming from England, Wales or Scotland. Don’t even get me started on how many dialects and sub-cultures there are within Great Britain alone.

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Do as much research as you can on the city or country you currently work in, and there are a wealth of online resources to use, and friends and family to ask. Knowing whom you are getting into bed with, as they say, is one half of the equation to overcoming cultural barriers at work.

2. Use The Pantry

But research is not enough to help you. The other half is to live out your understanding in practice. There is no better way to immerse yourself in a new culture than to meet the people currently living it. Using the pantry, so to speak, is a way to informally meet and get to know colleagues during work. For example, British workers love drinking tea throughout the day and so, often frequent the pantry to make a cuppa. You may find a great chance to bond over small chat about weekend escapades in this setting. If no such common room exists, having informal meetings in your office, at your desk or the local coffeehouse is also a great way to get to know others.

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3. Speak Their Language

If the cultural barriers at work are language related, this does not mean you have to take ten-hour lessons a week and learn to speak like a native. However, it always helps to know some basic phrases that you can use with a smile. Even a simple “¡Hola!” can make a whole lot of difference, because others will appreciate your sincerity in being approachable. However, if not using the local language is seriously hindering your ability to work with your colleagues, then it may be worth finding a tutor or language exchange group after work.

4. Try Everything Once

There are bound to be certain foods and activities that are commonly location specific, such as heading to a karaoke bar after work in Japan or a pub lunch at work in England. If you aren’t accustomed to these practices, go and try it out. Likely, you will enjoy it or you will hate it. Either way, you’ve gained a greater appreciation of what your colleagues enjoy doing and perhaps learn to love it or live with it as you continue working alongside them.

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It is also important to remember your own values and limits however – if you are a vegetarian then politely refusing meals with meat is fine. Or if you don’t drink, but work where work relationships are sometimes made alongside heavy drinking, as with some Chinese companies, you can refuse to join. Make your values known in a firm yet respectful manner, by accepting these practices with a nod, smile and a polite ‘no, thank you’.

Remember that ultimately whatever cultural norms exist, you are not bound to conform. Rather, appreciating your differences and building on things you have in common is the key to working alongside any culture in the world. Not everybody will want to befriend you but at least you will have gained a first-hand understanding of a different culture, at both your workplace and city.

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Last Updated on October 13, 2020

How to Get Promoted When You Feel Stuck in Your Current Position

How to Get Promoted When You Feel Stuck in Your Current Position

Have you been stuck in the same position for too long and don’t really know how to get promoted and advance your career?

Feeling stuck could be caused by a variety of things:

  • Taking a job for the money
  • Staying with an employer that no longer aligns with your values
  • Realizing that you landed yourself in the wrong career
  • Not feeling valued or feeling underutilized
  • Taking a position without a full understanding of the role

There are many other reasons why you may be feeling this way, but let’s focus instead on learning what to do now in order to get unstuck and get promoted

One of the best ways to get promoted is by showing how you add value to your organization. Did you make money, save money, improve a process, or do some other amazing thing? How else might you demonstrate added value?

Let’s dive right in to how to get promoted when you feel stuck in your current position.

1. Be a Mentor

When I supervised students, I used to warm them — tongue in cheek, of course — about getting really good at their job.

“Be careful not to get too good at this, or you’ll never get to do anything else.”

This was my way of pestering them to take on additional challenges or think outside the box, but there is definitely some truth in doing something so well that your manager doesn’t trust anyone else to do it.

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This can get you stuck.

Jo Miller of Be Leaderly shares this insight on when your boss thinks you’re too valuable in your current job:

“Think back to a time when you really enjoyed your current role…You became known for doing your job so well that you built up some strong ‘personal brand’ equity, and people know you as the go-to-person for this particular job. That’s what we call ‘a good problem to have’: you did a really good job of building a positive perception about your suitability for the role, but you may have done ‘too’ good of a job!”[1]

With this in mind, how do you prove to your employer that you can add value by being promoted?

From Miller’s insight, she talks about building your personal brand and becoming known for doing a particular job well. So how can you link that work with a position or project that will earn you a promotion?

Consider leveraging your strengths and skills.

Let’s say that the project you do so well is hiring and training new entry-level employees. You have to post the job listing, read and review resumes, schedule interviews, make hiring decisions, and create the training schedules. These tasks require skills such as employee relations, onboarding, human resources software, performance management, teamwork, collaboration, customer service, and project management. That’s a serious amount of skills!

Are there any team members who can perform these skills? Try delegating and training some of your staff or colleagues to learn your job. There are a number of reasons why this is a good idea:

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  1. Cross-training helps in any situation in the event that there’s an extended illness and the main performer of a certain task is out for a while.
  2. As a mentor to a supervisee or colleague, you empower them to increase their job skills.
  3. You are already beginning to demonstrate that added value to your employer by encouraging your team or peers to learn your job and creating team players.

Now that you’ve trained others to do that work for which you have been so valued, you can see about re-requesting that promotion. Explain how you have saved the company money, encouraged employees to increase their skills, or reinvented that project of yours.

2. Work on Your Mindset

Another reason you may feel stuck in a position is explained through this quote:

“If you feel stuck at a job you used to love, it’s normally you—not the job—who needs to change. The position you got hired for is probably the exact same one you have now. But if you start to dread the work routine, you’re going to focus on the negatives.”[2]

In this situation, you should pursue a conversation with your supervisor and share your thoughts and feelings to help you learn how to get promoted. You can probably get some advice on how to rediscover the aspects of that job you enjoyed, and negotiate either some additional duties or a chance to move up.

Don’t express frustration. Express a desire for more.

Present your case and show your boss or supervisor that you want to be challenged, and you want to move up. You want more responsibility in order to continue moving the company forward. Focus on how you can do that with the skills you have and the positive mindset you’ve cultivated.

3. Improve Your Soft Skills

When was the last time you put focus and effort into upping your game with those soft skills? I’m talking about those seemingly intangible things that make you the experienced professional in your specific job skills[3].

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Use soft skills when learning how to get promoted.

    According to research, improving soft skills can boost productivity and retention 12 percent and deliver a 250 percent return on investment based on higher productivity and retention[4]. Those are only some of the benefits for both you and your employer when you want to learn how to get promoted.

    You can hone these skills and increase your chances of promotion into a leadership role by taking courses or seminars.

    Furthermore, you don’t necessarily need to request funding from your supervisor. There are dozens of online courses being presented by entrepreneurs and authors about these very subjects. Udemy and Creative Live both feature online courses at very reasonable prices. And some come with completion certificates for your portfolio!

    Another way to improve your soft skills is by connecting with an employee at your organization who has a position similar to the one you want.

    Express your desire to move up in the organization, and ask to shadow that person or see if you can sit in on some of their meetings. Offer to take that individual out for coffee and ask what their secret is! Take copious notes, and then immerse yourself in the learning.

    The key here is not to copy your new mentor. Rather, you want to observe, learn, and then adapt according to your strengths.

    4. Develop Your Strategy

    Do you even know specifically why you want to learn how to get promoted? Do you see a future at this company? Do you have a one-year, five-year, or ten-year plan for your career path? How often do you consider your “why” and insure that it aligns with your “what”?

    Sit down and make an old-fashioned pro and con list.

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    Write down every positive aspect of your current job and then every negative one. Which list is longer? Are there any themes present?

    Look at your lists and choose the most exciting pros and the most frustrating cons. Do those two pros make the cons worth it? If you can’t answer that question with a “yes,” then getting promoted at your current organization may not be what you really want[5].

    The two most important days in your life are the day you are born and the day you find out why. —Mark Twain

    Here are some questions to ask yourself:

    • Why do you do what you do?
    • What thrills you about your current job role or career?
    • What does a great day look like?
    • What does success look and feel like beyond the paycheck?
    • How do you want to feel about your impact on the world when you retire?

    Define success to get promoted

      These questions would be great to reflect on in a journal or with your supervisor in your next one-on-one meeting. Or, bring it up with one of your work friends over coffee.

      Final Thoughts

      After considering all of these points and doing your best to learn how to get promoted, what you might find is that being stuck is your choice. Then, you can set yourself on the path of moving up where you are, or moving on to something different.

      Because sometimes the real promotion is finding your life’s purpose.

      More Tips on How to Get Promoted

      Featured photo credit: Razvan Chisu via unsplash.com

      Reference

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