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8 Behaviors Successful Leaders Use to Motivate Staff

8 Behaviors Successful Leaders Use to Motivate Staff

What makes a great leader in the workplace? Maybe you will be instinctively drawn to a leader because of their charisma, knowledge, and perseverance. But when you actually break it down, it is quite surprising to learn that great leaders are approachable, open, and great communicators. Here are 8 behaviours that we can all learn from those successful leaders.

1. Create an open and approachable environment

There are some managers and CEOs who place themselves on a pedestal and never really get to know their staff. They are living in a cloud of power and have little touch with reality in the workplace. They are obsessed with authority, prestige, and their position. They are rulers, rather than leaders.

But a real leader creates an open and approachable environment where staff are encouraged to say what they think of procedures, policies, and business objectives. There is a much better atmosphere and staff do not hesitate to approach the leader. The result is that there is a much greater sense of collaboration and a team spirit rather than a hierarchy based on fear, power, and privilege. Brian Tracy, Chairman and CEO of Brian Tracy International sums it up very neatly:

“Become the kind of leader that people would follow voluntarily; even if you had no title or position.”

2. Build confidence when the going gets tough

Leaders are expected to lead. In times of crisis, this can be the greatest test of a successful leader. They know how to mobilize the staff by staying calm and courageous. The open approach will pay handsome dividends here as staff will be fully aware of what the crisis is. They know what they will have to achieve in turning the company around and staying ahead of the game.

Steve Jobs as a business leader did not only turn Apple around after its stocks plummeted in 1996 but released new products such as the iPod and iPhone. It is an inspiring example of how a business leader was able to build confidence during a crisis.

3. Build employees’ self-esteem

Everyone craves praise when it is merited, of course! Leaders give praise and encouragement when it is due. They encourage people to let coworkers know about their achievements such as meeting a tough deadline or exceeding a sales target. Great leaders or managers know what people are striving to achieve and they will be the first to encourage and praise. Todd Mansfield who was vice president of Disney Development Company for 11 years realized that in time, as he explains here.

“When we’d sit down to evaluate associates, we’d spend 20% of our time talking about the things they did well and 80% on what needed to be improved. That is just not effective. We ought to spend and energy helping people determine what they are gifted at doing and then align their responsibilities with those capabilities.”- Todd Mansfield

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4. Empower and enable workers

Great leaders work hard to encourage a culture of inclusion at every level. In practice this means that innovation and skills development are strongly encouraged. One great way to empower employees is to keep them in the loop as to what is really happening at every level of your operations. These might include strategies for every contingency, emergency procedures and on-going skills training. The great advantage here is that this sense of empowerment makes them feel that they are a vital part of the company.

Doug Conant, CEO of the Campbell Soup Company, had to rescue the company from falling sales. His recipe for success was to prioritize employee engagement which had been judged as among the worst by Fortune 500. During his ten year stint in which he managed to turn the company around, employee engagement was consistently rated as among the best.

5. Ask questions and listen

Many managers talk loftily about their company’s mission statement and ethics. They talk about staff development and training. They sometimes fail to set the example by actually doing these things such as encouraging communication by asking questions and letting staff ask them. In fact they often talk far too much and do not listen nearly enough. This is why they rarely relate to others and inspire them. John C.Maxwell, the founder of Maximum Impact and an annual speaker at Fortune 500 companies often mentions this very important aspect of leadership:

“Leaders must be close enough to relate to others, but far enough ahead to motivate them.”

6. Take risks

Sir Richard Branson, founder of the Virgin Group, was recently interviewed on leadership. He said that one of the great ways to be an effective leader is to take risks. He gave an example of how he always goes for personality rather than formal qualifications, when hiring staff. Certainly there is a risk here. He also prefers to promote within the company rather than hiring outsiders. It sends a great message to staff and shows that hard work and dedication are actually rewarded. He is the author of The Virgin Way: Everything I Know About Leadership.

7. Be humble and learn from each other

Great leaders will always be on the lookout to learn from their staff and to share wisdom and experience. The leaders who lock themselves in their offices will never be exposed to new ideas. In addition, one of the four critical leadership qualities is humility, according to a Catalyst study which asked 1,500 workers from all around the globe. Humility is learning from criticism and being able to admit you were wrong. Lazlo Bock who is Senior Vice President of People Operations at Google explains what humility means in leadership:

“It is not just humility in creating space for others to contribute, it’s intellectual humility. Without humility, you are unable to learn.”

8. Be passionate about change

Great leaders do not shirk their duty when it comes to making changes which will mean challenges but also great rewards in the long run. If you are passionate about change, you can achieve great success. Indra Nooyi, CEO PepsiCo, is absolutely committed to taking the company in a healthier direction while achieving financial success. She has managed that while implementing a five year plan to cut costs by $5 billion:

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“Leadership is hard to define and good leadership even harder. But if you can get people to follow you to the ends of the earth, you are a great leader.”

Featured photo credit: Sir Richard Branson/ Jarle Naustvik via flickr.com

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Robert Locke

Author of Ziger the Tiger Stories, a health enthusiast specializing in relationships, life improvement and mental health.

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Last Updated on June 3, 2020

How to Write SMART Goals (With SMART Goals Templates)

How to Write SMART Goals (With SMART Goals Templates)

Everyone needs a goal. Whether it’s in a business context or for personal development, having goals help you strive towards something you want to accomplish. It prevents you from wandering around aimlessly without a purpose.

But there are good ways to write goals and there are bad ways. If you want to ensure you’re doing the former, keep reading to find out how a SMART goals template can help you with it.

The following video is a summary of how you can write SMART goals effectively:

What Are SMART Goals?

SMART Goals

refer to a way of writing down goals that follow a specific criteria. The earliest known use of the term was by George T. Doran in the November 1981 issue of Management Review, however, it is often associated with Peter Drucker’s management by objectives concept.[1]

SMART is an acronym that stands for Specific, Measurable, Attainable, Relevant, and Time-bound. There are other variations where certain letters stand for other things such as “achievable” instead of attainable, and “realistic” instead of relevant.

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What separates a SMART goal from a non-SMART goal is that, while a non-SMART goal can be vague and ill-defined, a SMART goal is actionable and can get you results. It sets you up for success and gives you a clear focus to work towards.

And with SMART goals comes a SMART goals template. So, how do you write according to this template?

How to Write Smart Goals Using a SMART Goals Template

For every idea or desire to come to fruition, it needs a plan in place to make it happen. And to get started on a plan, you need to set a goal for it.

The beauty of writing goals according to a SMART goals template is that it can be applied to your personal or professional life.

If it’s your job to establish goals for your team, then you know you have a lot of responsibility weighing on your shoulders. The outcome of whether or not your team accomplishes what’s expected of them can be hugely dependant on the goals you set for them. So, naturally, you want to get it right.

On a personal level, setting goals for yourself is easy, but actually following through with them is the tricky part. According to a study by Mark Murphy about goal setting, participants who vividly described their goals were 1.2 to 1.4 times more likely to successfully achieve their goals.[2] Which goes to show that if you’re clear about your goals, you can have a higher chance of actually accomplishing them.

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Adhering to a SMART goals template can help you with writing clear goals. So, without further ado, here’s how to write SMART goals with a SMART goals template:

Specific

First and foremost, your goal has to be specific. Be as clear and concise as possible because whether it’s your team or yourself, whoever has to carry out the objective needs to be able to determine exactly what it is they are required to do.

To ensure your goal is as specific as it can be, consider the Ws:

  • Who = who is involved in executing this goal?
  • What = what exactly do I want to accomplish?
  • Where = if there’s a fixed location, where will it happen?
  • When = when should it be done by? (more on deadline under “time-bound”)
  • Why = why do I want to achieve this?

Measurable

The only way to know whether or not your goal was successful is to ensure it is measurable. Adding numbers to a goal can help you or your team weigh up whether or not expectations were met and the outcome was triumphant.

For example, “Go to the gym twice a week for the next six months” is a stronger goal to strive for than simply, “Go to the gym more often”.

Setting milestone throughout your process can also help you to reassess progress as you go along.

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Attainable

The next important thing to keep in mind when using a SMART goals template is to ensure your goal is attainable. It’s great to have big dreams but you want your goals to be within the realms of possibility, so that you have a higher chance of actually accomplishing them.

But that doesn’t mean your goal shouldn’t be challenging. You want your goal to be achievable while at the same time test your skills.

Relevant

For obvious reasons, your goal has to be relevant. It has to align with business objectives or with your personal aspirations or else, what’s the point of doing it?

A SMART goal needs to be applicable and important to you, your team, or your overall business agenda. It needs to be able to steer you forward and motivate you to achieve it, which it can if it holds purpose to something you believe in.

Time-Bound

The last factor of the SMART goals template is time-bound (also known as “timely”). Your goal needs a deadline, because without one, it’s less likely to be accomplished.

A deadline provides a sense of urgency that can motivate you or your team to strive towards the end. The amount of time you allocate should be realistic. Don’t give yourself—or your team—only one week if it takes three weeks to actually complete it. You want to set a challenge but you don’t want to risk over stress or burn out.

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Benefits of Using a SMART Goals Template

Writing your goals following a SMART goals template provides you with a clearer focus. It communicates what the goal needs to achieve without any fuss.

With a clear aim, it can give you a better idea of what success is supposed to look like. It also makes it easier to monitor progress, so you’re aware whether or not you’re on the right path.

It can also make it easier to identify bottlenecks or missed targets while you’re delivering the goal. This gives you enough time to rectify any problems so you can get back on track.

The Bottom Line

Writing goals is seemingly not a difficult thing to do. However, if you want it to be as effective as it can be, then there’s more to it than meets the eye.

By following a SMART goals template, you can establish a more concrete foundation of goal setting. It will ensure your goal is specific, measurable, attainable, relevant, and time-bound—attributes that cover the necessities of an effectively written goal.

More Tips About Goals Setting

Featured photo credit: Estée Janssens via unsplash.com

Reference

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