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8 Behaviors Successful Leaders Use to Motivate Staff

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8 Behaviors Successful Leaders Use to Motivate Staff

What makes a great leader in the workplace? Maybe you will be instinctively drawn to a leader because of their charisma, knowledge, and perseverance. But when you actually break it down, it is quite surprising to learn that great leaders are approachable, open, and great communicators. Here are 8 behaviours that we can all learn from those successful leaders.

1. Create an open and approachable environment

There are some managers and CEOs who place themselves on a pedestal and never really get to know their staff. They are living in a cloud of power and have little touch with reality in the workplace. They are obsessed with authority, prestige, and their position. They are rulers, rather than leaders.

But a real leader creates an open and approachable environment where staff are encouraged to say what they think of procedures, policies, and business objectives. There is a much better atmosphere and staff do not hesitate to approach the leader. The result is that there is a much greater sense of collaboration and a team spirit rather than a hierarchy based on fear, power, and privilege. Brian Tracy, Chairman and CEO of Brian Tracy International sums it up very neatly:

“Become the kind of leader that people would follow voluntarily; even if you had no title or position.”

2. Build confidence when the going gets tough

Leaders are expected to lead. In times of crisis, this can be the greatest test of a successful leader. They know how to mobilize the staff by staying calm and courageous. The open approach will pay handsome dividends here as staff will be fully aware of what the crisis is. They know what they will have to achieve in turning the company around and staying ahead of the game.

Steve Jobs as a business leader did not only turn Apple around after its stocks plummeted in 1996 but released new products such as the iPod and iPhone. It is an inspiring example of how a business leader was able to build confidence during a crisis.

3. Build employees’ self-esteem

Everyone craves praise when it is merited, of course! Leaders give praise and encouragement when it is due. They encourage people to let coworkers know about their achievements such as meeting a tough deadline or exceeding a sales target. Great leaders or managers know what people are striving to achieve and they will be the first to encourage and praise. Todd Mansfield who was vice president of Disney Development Company for 11 years realized that in time, as he explains here.

“When we’d sit down to evaluate associates, we’d spend 20% of our time talking about the things they did well and 80% on what needed to be improved. That is just not effective. We ought to spend and energy helping people determine what they are gifted at doing and then align their responsibilities with those capabilities.”- Todd Mansfield

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4. Empower and enable workers

Great leaders work hard to encourage a culture of inclusion at every level. In practice this means that innovation and skills development are strongly encouraged. One great way to empower employees is to keep them in the loop as to what is really happening at every level of your operations. These might include strategies for every contingency, emergency procedures and on-going skills training. The great advantage here is that this sense of empowerment makes them feel that they are a vital part of the company.

Doug Conant, CEO of the Campbell Soup Company, had to rescue the company from falling sales. His recipe for success was to prioritize employee engagement which had been judged as among the worst by Fortune 500. During his ten year stint in which he managed to turn the company around, employee engagement was consistently rated as among the best.

5. Ask questions and listen

Many managers talk loftily about their company’s mission statement and ethics. They talk about staff development and training. They sometimes fail to set the example by actually doing these things such as encouraging communication by asking questions and letting staff ask them. In fact they often talk far too much and do not listen nearly enough. This is why they rarely relate to others and inspire them. John C.Maxwell, the founder of Maximum Impact and an annual speaker at Fortune 500 companies often mentions this very important aspect of leadership:

“Leaders must be close enough to relate to others, but far enough ahead to motivate them.”

6. Take risks

Sir Richard Branson, founder of the Virgin Group, was recently interviewed on leadership. He said that one of the great ways to be an effective leader is to take risks. He gave an example of how he always goes for personality rather than formal qualifications, when hiring staff. Certainly there is a risk here. He also prefers to promote within the company rather than hiring outsiders. It sends a great message to staff and shows that hard work and dedication are actually rewarded. He is the author of The Virgin Way: Everything I Know About Leadership.

7. Be humble and learn from each other

Great leaders will always be on the lookout to learn from their staff and to share wisdom and experience. The leaders who lock themselves in their offices will never be exposed to new ideas. In addition, one of the four critical leadership qualities is humility, according to a Catalyst study which asked 1,500 workers from all around the globe. Humility is learning from criticism and being able to admit you were wrong. Lazlo Bock who is Senior Vice President of People Operations at Google explains what humility means in leadership:

“It is not just humility in creating space for others to contribute, it’s intellectual humility. Without humility, you are unable to learn.”

8. Be passionate about change

Great leaders do not shirk their duty when it comes to making changes which will mean challenges but also great rewards in the long run. If you are passionate about change, you can achieve great success. Indra Nooyi, CEO PepsiCo, is absolutely committed to taking the company in a healthier direction while achieving financial success. She has managed that while implementing a five year plan to cut costs by $5 billion:

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“Leadership is hard to define and good leadership even harder. But if you can get people to follow you to the ends of the earth, you are a great leader.”

Featured photo credit: Sir Richard Branson/ Jarle Naustvik via flickr.com

More by this author

Robert Locke

Author of Ziger the Tiger Stories, a health enthusiast specializing in relationships, life improvement and mental health.

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Last Updated on October 21, 2021

How to Create Your Own Ritual to Conquer Time Wasters and Laziness

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How to Create Your Own Ritual to Conquer Time Wasters and Laziness

Life is wasted in the in-between times. The time between when your alarm first rings and when you finally decide to get out of bed. The time between when you sit at your desk and when productive work begins. The time between making a decision and doing something about it.

Slowly, your day is whittled away from all the unused in-between moments. Eventually, time wasters, laziness, and procrastination get the better of you.

The solution to reclaim these lost middle moments is by creating rituals. Every culture on earth uses rituals to transfer information and encode behaviors that are deemed important. Personal rituals can help you build a better pattern for handling everything from how you wake up to how you work.

Unfortunately, when most people see rituals, they see pointless superstitions. Indeed, many rituals are based on a primitive understanding of the world. But by building personal rituals, you get to encode the behaviors you feel are important and cut out the wasted middle moments.

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Program Your Own Algorithms

Another way of viewing rituals is by seeing them as computer algorithms. An algorithm is a set of instructions that is repeated to get a result.

Some algorithms are highly efficient, sorting or searching millions of pieces of data in a few seconds. Other algorithms are bulky and awkward, taking hours to do the same task.

By forming rituals, you are building algorithms for your behavior. Take the delayed and painful pattern of waking up, debating whether to sleep in for another two minutes, hitting the snooze button, repeat until almost late for work. This could be reprogrammed to get out of bed immediately, without debating your decision.

How to Form a Ritual

I’ve set up personal rituals for myself for handling e-mail, waking up each morning, writing articles, and reading books. Far from making me inflexible, these rituals give me a useful default pattern that works best 99% of the time. Whenever my current ritual won’t work, I’m always free to stop using it.

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Forming a ritual isn’t too difficult, and the same principles for changing habits apply:

  1. Write out your sequence of behavior. I suggest starting with a simple ritual of only 3-4 steps maximum. Wait until you’ve established a ritual before you try to add new steps.
  2. Commit to following your ritual for thirty days. This step will take the idea and condition it into your nervous system as a habit.
  3. Define a clear trigger. When does your ritual start? A ritual to wake up is easy—the sound of your alarm clock will work. As for what triggers you to go to the gym, read a book or answer e-mail—you’ll have to decide.
  4. Tweak the Pattern. Your algorithm probably won’t be perfectly efficient the first time. Making a few tweaks after the first 30-day trial can make your ritual more useful.

Ways to Use a Ritual

Based on the above ideas, here are some ways you could implement your own rituals:

1. Waking Up

Set up a morning ritual for when you wake up and the next few things you do immediately afterward. To combat the grogginess after immediately waking up, my solution is to do a few pushups right after getting out of bed. After that, I sneak in ninety minutes of reading before getting ready for morning classes.

2. Web Usage

How often do you answer e-mail, look at Google Reader, or check Facebook each day? I found by taking all my daily internet needs and compressing them into one, highly-efficient ritual, I was able to cut off 75% of my web time without losing any communication.

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3. Reading

How much time do you get to read books? If your library isn’t as large as you’d like, you might want to consider the rituals you use for reading. Programming a few steps to trigger yourself to read instead of watching television or during a break in your day can chew through dozens of books each year.

4. Friendliness

Rituals can also help with communication. Set up a ritual of starting a conversation when you have opportunities to meet people.

5. Working

One of the hardest barriers when overcoming procrastination is building up a concentrated flow. Building those steps into a ritual can allow you to quickly start working or continue working after an interruption.

6. Going to the gym

If exercising is a struggle, encoding a ritual can remove a lot of the difficulty. Set up a quick ritual for going to exercise right after work or when you wake up.

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7. Exercise

Even within your workouts, you can have rituals. Spacing the time between runs or reps with a certain number of breaths can remove the guesswork. Forming a ritual of doing certain exercises in a particular order can save time.

8. Sleeping

Form a calming ritual in the last 30-60 minutes of your day before you go to bed. This will help slow yourself down and make falling asleep much easier. Especially if you plan to get up full of energy in the morning, it will help if you remove insomnia.

8. Weekly Reviews

The weekly review is a big part of the GTD system. By making a simple ritual checklist for my weekly review, I can get the most out of this exercise in less time. Originally, I did holistic reviews where I wrote my thoughts on the week and progress as a whole. Now, I narrow my focus toward specific plans, ideas, and measurements.

Final Thoughts

We all want to be productive. But time wasters, procrastination, and laziness sometimes get the better of us. If you’re facing such difficulties, don’t be afraid to make use of these rituals to help you conquer them.

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More Tips to Conquer Time Wasters and Procrastination

 

Featured photo credit: RODOLFO BARRETO via unsplash.com

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