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8 Behaviors Successful Leaders Use to Motivate Staff

8 Behaviors Successful Leaders Use to Motivate Staff

What makes a great leader in the workplace? Maybe you will be instinctively drawn to a leader because of their charisma, knowledge, and perseverance. But when you actually break it down, it is quite surprising to learn that great leaders are approachable, open, and great communicators. Here are 8 behaviours that we can all learn from those successful leaders.

1. Create an open and approachable environment

There are some managers and CEOs who place themselves on a pedestal and never really get to know their staff. They are living in a cloud of power and have little touch with reality in the workplace. They are obsessed with authority, prestige, and their position. They are rulers, rather than leaders.

But a real leader creates an open and approachable environment where staff are encouraged to say what they think of procedures, policies, and business objectives. There is a much better atmosphere and staff do not hesitate to approach the leader. The result is that there is a much greater sense of collaboration and a team spirit rather than a hierarchy based on fear, power, and privilege. Brian Tracy, Chairman and CEO of Brian Tracy International sums it up very neatly:

“Become the kind of leader that people would follow voluntarily; even if you had no title or position.”

2. Build confidence when the going gets tough

Leaders are expected to lead. In times of crisis, this can be the greatest test of a successful leader. They know how to mobilize the staff by staying calm and courageous. The open approach will pay handsome dividends here as staff will be fully aware of what the crisis is. They know what they will have to achieve in turning the company around and staying ahead of the game.

Steve Jobs as a business leader did not only turn Apple around after its stocks plummeted in 1996 but released new products such as the iPod and iPhone. It is an inspiring example of how a business leader was able to build confidence during a crisis.

3. Build employees’ self-esteem

Everyone craves praise when it is merited, of course! Leaders give praise and encouragement when it is due. They encourage people to let coworkers know about their achievements such as meeting a tough deadline or exceeding a sales target. Great leaders or managers know what people are striving to achieve and they will be the first to encourage and praise. Todd Mansfield who was vice president of Disney Development Company for 11 years realized that in time, as he explains here.

“When we’d sit down to evaluate associates, we’d spend 20% of our time talking about the things they did well and 80% on what needed to be improved. That is just not effective. We ought to spend and energy helping people determine what they are gifted at doing and then align their responsibilities with those capabilities.”- Todd Mansfield

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4. Empower and enable workers

Great leaders work hard to encourage a culture of inclusion at every level. In practice this means that innovation and skills development are strongly encouraged. One great way to empower employees is to keep them in the loop as to what is really happening at every level of your operations. These might include strategies for every contingency, emergency procedures and on-going skills training. The great advantage here is that this sense of empowerment makes them feel that they are a vital part of the company.

Doug Conant, CEO of the Campbell Soup Company, had to rescue the company from falling sales. His recipe for success was to prioritize employee engagement which had been judged as among the worst by Fortune 500. During his ten year stint in which he managed to turn the company around, employee engagement was consistently rated as among the best.

5. Ask questions and listen

Many managers talk loftily about their company’s mission statement and ethics. They talk about staff development and training. They sometimes fail to set the example by actually doing these things such as encouraging communication by asking questions and letting staff ask them. In fact they often talk far too much and do not listen nearly enough. This is why they rarely relate to others and inspire them. John C.Maxwell, the founder of Maximum Impact and an annual speaker at Fortune 500 companies often mentions this very important aspect of leadership:

“Leaders must be close enough to relate to others, but far enough ahead to motivate them.”

6. Take risks

Sir Richard Branson, founder of the Virgin Group, was recently interviewed on leadership. He said that one of the great ways to be an effective leader is to take risks. He gave an example of how he always goes for personality rather than formal qualifications, when hiring staff. Certainly there is a risk here. He also prefers to promote within the company rather than hiring outsiders. It sends a great message to staff and shows that hard work and dedication are actually rewarded. He is the author of The Virgin Way: Everything I Know About Leadership.

7. Be humble and learn from each other

Great leaders will always be on the lookout to learn from their staff and to share wisdom and experience. The leaders who lock themselves in their offices will never be exposed to new ideas. In addition, one of the four critical leadership qualities is humility, according to a Catalyst study which asked 1,500 workers from all around the globe. Humility is learning from criticism and being able to admit you were wrong. Lazlo Bock who is Senior Vice President of People Operations at Google explains what humility means in leadership:

“It is not just humility in creating space for others to contribute, it’s intellectual humility. Without humility, you are unable to learn.”

8. Be passionate about change

Great leaders do not shirk their duty when it comes to making changes which will mean challenges but also great rewards in the long run. If you are passionate about change, you can achieve great success. Indra Nooyi, CEO PepsiCo, is absolutely committed to taking the company in a healthier direction while achieving financial success. She has managed that while implementing a five year plan to cut costs by $5 billion:

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“Leadership is hard to define and good leadership even harder. But if you can get people to follow you to the ends of the earth, you are a great leader.”

Featured photo credit: Sir Richard Branson/ Jarle Naustvik via flickr.com

More by this author

Robert Locke

Author of Ziger the Tiger Stories, a health enthusiast specializing in relationships, life improvement and mental health.

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Last Updated on August 13, 2020

12 Essential Apps for Entrepreneurs To Be Highly Productive

12 Essential Apps for Entrepreneurs To Be Highly Productive

If you are an entrepreneur, then you are aware of the importance of time management. There are only 24 hours in a day, which means you must manage your hours properly to be able to get a lot of work done.

With so much on your shoulders, you need to get organized. How do you achieve that? You do it by becoming tech-savvy and incorporating productivity apps to help you remain on the right track. Below are 12 essential productivity apps for entrepreneurs.

1. Evernote

    Evernote makes it on the list because of one simple reason, besides being your little note book for scribbling your thoughts: Its freeware version is available for Web, iOS and Android. Stay organized across all your devices. Sync files, save Web pages, capture photos, create to-do lists and record voice reminders. What more do you need? Apart from all this, you can also search your tasks on the go.

    2. DropBox

      DropBox delivers instant connectivity and enables the sharing of photos, documents and videos with any laptop or mobile device through the free cloud-based file-storing service. This app is extremely handy for sharing files with your team, which prevents back-and-forth emailing. With the version control feature, you have a convenient way of sharing the latest version with your team.

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      3. Audible

        Ever wondered where entrepreneurs get their ideas from? Surely, they aren’t born with them! Any established entrepreneur you come across is probably very well-read. Hint: Take a chance at reading books and gaining knowledge to spruce up your mind. To help you do just that on the go, try Audible. It lets you listen to books without having to actually focus on reading while you are out travelling or just doing chores.

        4. TripIt: Travel Planner

          Being an entrepreneur means a lot of travelling. It gets hard to keep track of travelling schedules and bookings. With TripIt you no longer have to worry, because it organizes your travels by forwarding your booking confirmations to an email address.

          5. Lastpass

            “Errr…so what was the password?” With so many things on your mind, it can be cumbersome to remember passwords that are usually a combination of various letters and numbers. With a freeware version available for PCs and Macs, Lastpass is your personal-password manager, and form filler, that frees you from remembering your passwords. It costs $12 for the premium version that is available to download on your mobile device.

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            6. Any.Do

              Want to enter tasks on your iPhone? Use Any.Do. With its simple interface, you can add tasks either by speech or typing. If you’re logged on to your Facebook account, you can even share tasks with your contacts. Want to be alerted about a task? Add an alarm, and highlight it so that it takes precedence over other tasks. You can also add further notes and put them in a personal or work folder. The app also allows syncing with other devices to make sure you are always at the top of your game.

              7. CamCard

                Entrepreneurs attend several conferences during the year where they meet useful contacts. Exchanging business cards is the norm in conferences, but it is also very easy to lose a business card and, ultimately, a  business prospect! Don’t let this happen to you. With CamCard, you can take a picture of your business card and have all the details automatically uploaded into your phone contacts and other email accounts. Because of its accuracy, you can be assured of flawless scanning. The best part is that you can sync data across other devices too. The app is usually free for iPhone, but its cost on other mobile phones is $3.26.

                8. Flowdock

                  A mix of chat and inbox tools, Flowdock is a convenient way of collaborating with team members on various projects. The best part is that the app works on most browsers and mobile platforms, and it gives you features such as drag and drop, file uploads and activity streams. Your team members can get instant updates about any change on the project to which they can respond through chat messages.

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                  9. Instapaper

                    The Internet is filled with blogs and articles. Amp up your creativity by reading new posts at a time that suits you. Through Instapaper, you can save an interesting article to read at a more convenient time and in a reader-friendly format.

                    10. Expensify

                      While travelling, you probably want to keep your receipts to claim office expenses once you get home. But why go through the hassle of keeping all these receipts when a smartphone can do the same for you? By using your phone’s camera, you can take pictures of your receipts as a digital record in chronological order. Expensify also lets you log mileage, meal expenses and other business-related travel costs.

                      11. Upwork

                        Screening through resumes and tracking applicants can be cumbersome. You want to hire the best possible people for your company without wasting too much time scanning resumes. So use Upwork to help you perform these tasks; the app helps you manage the entire hiring process. This allows you to spend more time hiring instead of doing manual paper-work sorting out resumes.

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                        The app is also online so it receives all resumes in one place and tracks each candidate’s progress through application stages.

                        12. Zoom

                          Probably the most effective method for remaining in touch with all your employees, Zoom has become an office norm for instant communication and connectivity. With its app version available for mobile phones, connectivity has taken a new form by allowing entrepreneurs to schedule and attend important business conference calls on the go.

                          Bottom Line

                          By using these productivity apps, you have a better chance of organizing a systematic approach for performing tasks. There are many entrepreneurs who are striving for success. However, only a few stand apart on the basis of their work ethic and capacity to grow by incorporating smart apps in their routine.

                          Allow yourself a competitive edge by incorporating these handy productivity apps to enhance your company’s growth.

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