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6 Ways SIP Trunking Eases Up Your Business Communication

6 Ways SIP Trunking Eases Up Your Business Communication

SIP Trunking is an innovative phone system that allows businesses to replace traditional and fixed PSTN lines with PSTN connectivity that utilizes an online SIP Trunking service provider. SIP Trunking can provide numerous benefits to businesses, including cost-effective long distance calling and a major reduction in monthly service fees. While the cost savings and improved economy enjoyed by this system is certainly something to celebrate, SIP Trunking can also make phone systems easier to use.

1. Business Transparency

SIP Trunking allows businesses to run more transparently than with traditional phone systems. Businesses can be conducted from anywhere, regardless of time zone or location, making it a great solution for companies with remote workers. This allows customers to have maximum access to staff, and employees will be able to access corporate resources from anywhere in the world in order to save the business money. SIP Trunking also allows multiple devices to be registered using the same address, so one number can reach the employee at multiple locations.

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2. Easier Maintenance

SIP Trunks are virtual instead of physical systems, so maintenance is much easier than with traditional lines. Old trunks require expensive circuit and termination point installation, but a SIP trunk can be adjusted easily with a simple software configuration. This can lead to significant cost savings in terms of maintenance, but businesses will also save time, as there will be no need to have extensive conversations with technicians each time that a new phone line needs to be installed.

3. Improved Networking and External Calls

SIP Trunking offers several unique benefits that can work to improve business phone systems. SIP Trunking acts more like a network than simply a telephone-based technology. It works as a packet switched network line, similar to what you would use to connect two separate business locations. Sip Trunking can directly support converged data and voice networks, and you can run SIP trunks between multiple business locations in order to expand the geographic coverage of your data and voice network.

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Additionally, SIP Trunking can be used for external calling, as SIP trunks can connect a PBX phone system to your telephone provider. Depending on the coding scheme, bandwidth, and CODEC you use, you could handle as many as 23 external lines with SIP Trunk. If you utilize an Ethernet connection with your telephone service provider, you could support dozens of different phone lines depending on your available bandwidth.

4. Rich Communication

SIP Trunking has become a standard protocol for the use of VoIP, but it was originally designed to initiate all real-time communication types via the Internet, and not just voice. These types of communication include:

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  • Application collaboration and sharing on a single document
  • File transfers
  • Instant messaging and texting in real-time
  • Machine-to-machine communication in real-time
  • Presence, in order to see who is online and available
  • Video conferencing
  • Whiteboarding, drawing, and writing via a common virtual whiteboard

This variety of rich communication opportunities with SIP Trunking allows users to choose the best possible way to exchange ideas in order to work through their immediate situation.

5. Smarter Logistics and Integrated Data

SIP Trunking can support a variety of media formats that surpass just voice, including instant messaging and video. This means that businesses will have their costs streamlined, as they will be paying for one service rather than multiple data and voice plans to have all of their needs met. Businesses will have better data consistency with only using one system, and it will also be easier to train employees to utilize one system rather than to master multiple different technologies in order to do their jobs.

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6. Never Miss a Call

When a business owner misses a call, he or she may be missing out on a major opportunity that they cannot get back. With SIP Trunking, even when employees are working remotely or are on the road, calls can be automatically routed to a mobile device. The same situation is true if a phone line is busy or if the office is closed on a weekend or holiday. Business owners won’t have to worry about losing customers due to missed calls because the systems can be programmed to move a call to the next extension, send them to a mobile phone, or route them to a different location, phone number, or trunk group.

Changing a phone system over to SIP Trunking may be one of the smartest technology moves that a business can make. In addition to the significant cost-savings that companies will enjoy, SIP Trunking can make phone systems easier to use by providing rich communication opportunities, forwarding calls, reducing maintenance, and improving business transparency. While the system should be programmed and set up by an expert, after installation businesses will be prepared to enjoy a wealth of benefits.

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Last Updated on February 11, 2021

Easily Misunderstood by Others? 6 Barriers You Should Overcome to Make Communication Less Frustrating

Easily Misunderstood by Others? 6 Barriers You Should Overcome to Make Communication Less Frustrating

How often have you said something simple, only to have the person who you said this to misunderstand it or twist the meaning completely around? Nodding your head in affirmative? Then this means that you are being unclear in your communication.

Communication should be simple, right? It’s all about two people or more talking and explaining something to the other. The problem lies in the talking itself, somehow we end up being unclear, and our words, attitude or even the way of talking becomes a barrier in communication, most of the times unknowingly. We give you six common barriers to communication, and how to get past them; for you to actually say what you mean, and or the other person to understand it as well…

The 6 Walls You Need to Break Down to Make Communication Effective

Think about it this way, a simple phrase like “what do you mean” can be said in many different ways and each different way would end up “communicating” something else entirely. Scream it at the other person, and the perception would be anger. Whisper this is someone’s ear and others may take it as if you were plotting something. Say it in another language, and no one gets what you mean at all, if they don’t speak it… This is what we mean when we say that talking or saying something that’s clear in your head, many not mean that you have successfully communicated it across to your intended audience – thus what you say and how, where and why you said it – at times become barriers to communication.[1]

Perceptual Barrier

The moment you say something in a confrontational, sarcastic, angry or emotional tone, you have set up perceptual barriers to communication. The other person or people to whom you are trying to communicate your point get the message that you are disinterested in what you are saying and sort of turn a deaf ear. In effect, you are yelling your point across to person who might as well be deaf![2]

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The problem: When you have a tone that’s not particularly positive, a body language that denotes your own disinterest in the situation and let your own stereotypes and misgivings enter the conversation via the way you talk and gesture, the other person perceives what you saying an entirely different manner than say if you said the same while smiling and catching their gaze.

The solution: Start the conversation on a positive note, and don’t let what you think color your tone, gestures of body language. Maintain eye contact with your audience, and smile openly and wholeheartedly…

Attitudinal Barrier

Some people, if you would excuse the language, are simply badass and in general are unable to form relationships or even a common point of communication with others, due to their habit of thinking to highly or too lowly of them. They basically have an attitude problem – since they hold themselves in high esteem, they are unable to form genuine lines of communication with anyone. The same is true if they think too little of themselves as well.[3]

The problem: If anyone at work, or even in your family, tends to roam around with a superior air – anything they say is likely to be taken by you and the others with a pinch, or even a bag of salt. Simply because whenever they talk, the first thing to come out of it is their condescending attitude. And in case there’s someone with an inferiority complex, their incessant self-pity forms barriers to communication.

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The solution: Use simple words and an encouraging smile to communicate effectively – and stick to constructive criticism, and not criticism because you are a perfectionist. If you see someone doing a good job, let them know, and disregard the thought that you could have done it better. It’s their job so measure them by industry standards and not your own.

Language Barrier

This is perhaps the commonest and the most inadvertent of barriers to communication. Using big words, too much of technical jargon or even using just the wrong language at the incorrect or inopportune time can lead to a loss or misinterpretation of communication. It may have sounded right in your head and to your ears as well, but if sounded gobbledygook to the others, the purpose is lost.

The problem: Say you are trying to explain a process to the newbies and end up using every technical word and industry jargon that you knew – your communication has failed if the newbie understood zilch. You have to, without sounding patronizing, explain things to someone in the simplest language they understand instead of the most complex that you do.

The solution: Simplify things for the other person to understand you, and understand it well. Think about it this way: if you are trying to explain something scientific to a child, you tone it down to their thinking capacity, without “dumbing” anything down in the process.[4]

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Emotional Barrier

Sometimes, we hesitate in opening our mouths, for fear of putting our foot in it! Other times, our emotional state is so fragile that we keep it and our lips zipped tightly together lest we explode. This is the time that our emotions become barriers to communication.[5]

The problem: Say you had a fight at home and are on a slow boil, muttering, in your head, about the injustice of it all. At this time, you have to give someone a dressing down over their work performance. You are likely to transfer at least part of your angst to the conversation then, and talk about unfairness in general, leaving the other person stymied about what you actually meant!

The solution: Remove your emotions and feelings to a personal space, and talk to the other person as you normally would. Treat any phobias or fears that you have and nip them in the bud so that they don’t become a problem. And remember, no one is perfect.

Cultural Barrier

Sometimes, being in an ever-shrinking world means that inadvertently, rules can make cultures clash and cultural clashes can turn into barriers to communication. The idea is to make your point across without hurting anyone’s cultural or religious sentiments.

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The problem: There are so many ways culture clashes can happen during communication and with cultural clashes; it’s not always about ethnicity. A non-smoker may have problems with smokers taking breaks; an older boss may have issues with younger staff using the Internet too much.

The solution: Communicate only what is necessary to get the point across – and eave your personal sentiments or feelings out of it. Try to be accommodative of the other’s viewpoint, and in case you still need to work it out, do it one to one, to avoid making a spectacle of the other person’s beliefs.[6]

Gender Barrier

Finally, it’s about Men from Mars and Women from Venus. Sometimes, men don’t understand women and women don’t get men – and this gender gap throws barriers in communication. Women tend to take conflict to their graves, literally, while men can move on instantly. Women rely on intuition, men on logic – so inherently, gender becomes a big block in successful communication.[7]

The problem: A male boss may inadvertently rub his female subordinates the wrong way with anti-feminism innuendoes, or even have problems with women taking too many family leaves. Similarly, women sometimes let their emotions get the better of them, something a male audience can’t relate to.

The solution: Talk to people like people – don’t think or classify them into genders and then talk accordingly. Don’t make comments or innuendos that are gender biased – you don’t have to come across as an MCP or as a bra-burning feminist either. Keep gender out of it.

And remember, the key to successful communication is simply being open, making eye contact and smiling intermittently. The battle is usually half won when you say what you mean in simple, straightforward words and keep your emotions out of it.

Reference

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