SIP Trunking is an innovative phone system that allows businesses to replace traditional and fixed PSTN lines with PSTN connectivity that utilizes an online SIP Trunking service provider. SIP Trunking can provide numerous benefits to businesses, including cost-effective long distance calling and a major reduction in monthly service fees. While the cost savings and improved economy enjoyed by this system is certainly something to celebrate, SIP Trunking can also make phone systems easier to use.
1. Business Transparency
SIP Trunking allows businesses to run more transparently than with traditional phone systems. Businesses can be conducted from anywhere, regardless of time zone or location, making it a great solution for companies with remote workers. This allows customers to have maximum access to staff, and employees will be able to access corporate resources from anywhere in the world in order to save the business money. SIP Trunking also allows multiple devices to be registered using the same address, so one number can reach the employee at multiple locations.
2. Easier Maintenance
SIP Trunks are virtual instead of physical systems, so maintenance is much easier than with traditional lines. Old trunks require expensive circuit and termination point installation, but a SIP trunk can be adjusted easily with a simple software configuration. This can lead to significant cost savings in terms of maintenance, but businesses will also save time, as there will be no need to have extensive conversations with technicians each time that a new phone line needs to be installed.
3. Improved Networking and External Calls
SIP Trunking offers several unique benefits that can work to improve business phone systems. SIP Trunking acts more like a network than simply a telephone-based technology. It works as a packet switched network line, similar to what you would use to connect two separate business locations. Sip Trunking can directly support converged data and voice networks, and you can run SIP trunks between multiple business locations in order to expand the geographic coverage of your data and voice network.
Additionally, SIP Trunking can be used for external calling, as SIP trunks can connect a PBX phone system to your telephone provider. Depending on the coding scheme, bandwidth, and CODEC you use, you could handle as many as 23 external lines with SIP Trunk. If you utilize an Ethernet connection with your telephone service provider, you could support dozens of different phone lines depending on your available bandwidth.
4. Rich Communication
SIP Trunking has become a standard protocol for the use of VoIP, but it was originally designed to initiate all real-time communication types via the Internet, and not just voice. These types of communication include:
- Application collaboration and sharing on a single document
- File transfers
- Instant messaging and texting in real-time
- Machine-to-machine communication in real-time
- Presence, in order to see who is online and available
- Video conferencing
- Whiteboarding, drawing, and writing via a common virtual whiteboard
This variety of rich communication opportunities with SIP Trunking allows users to choose the best possible way to exchange ideas in order to work through their immediate situation.
5. Smarter Logistics and Integrated Data
SIP Trunking can support a variety of media formats that surpass just voice, including instant messaging and video. This means that businesses will have their costs streamlined, as they will be paying for one service rather than multiple data and voice plans to have all of their needs met. Businesses will have better data consistency with only using one system, and it will also be easier to train employees to utilize one system rather than to master multiple different technologies in order to do their jobs.
6. Never Miss a Call
When a business owner misses a call, he or she may be missing out on a major opportunity that they cannot get back. With SIP Trunking, even when employees are working remotely or are on the road, calls can be automatically routed to a mobile device. The same situation is true if a phone line is busy or if the office is closed on a weekend or holiday. Business owners won’t have to worry about losing customers due to missed calls because the systems can be programmed to move a call to the next extension, send them to a mobile phone, or route them to a different location, phone number, or trunk group.
Changing a phone system over to SIP Trunking may be one of the smartest technology moves that a business can make. In addition to the significant cost-savings that companies will enjoy, SIP Trunking can make phone systems easier to use by providing rich communication opportunities, forwarding calls, reducing maintenance, and improving business transparency. While the system should be programmed and set up by an expert, after installation businesses will be prepared to enjoy a wealth of benefits.