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9 Powerful Ways To Motivate Your Team To Strive For Excellence

9 Powerful Ways To Motivate Your Team To Strive For Excellence

It is a known fact that one of the most compelling reasons employees leave their job is because they feel unappreciated, or that they bring no real value to their team. If you want to motivate your team to do their very best, you as the leader have to let them know that they are a vital part of your team. In order to motivate and build up a team for excellence, there are some key steps that you should follow if you want your company to be successful.

1. Build a relationship with your team. 

This does not mean that you should hang out with them at the local bar, or become one of their weekend buddiesWhat it does mean is that if you want to motivate your team to excellence, then you should take the time to get to know your team personally by talking individually to them at different times, asking basic questions, and letting them see that you are human and accessible. People will find it difficult to “go along” with you if they cannot “get along” with you.

2. Recognize them as a person, not just their ability. 

Too often, we are quick to praise people for a job well done, but we fail to let the person know that we appreciate them as a person. Praise them for that job well done, but take notice of their personal qualities and talents and how they bring value to the team. This should be done in person randomly so that they can see that you are the one who noticed and you know they are on your team. For example: “Hey Johnny, those were some great ideas you came up with in the team meeting today, I like the way you think!” BOOM! Johnny’s self-worth just went to the penthouse! He just saw the word “motivate” in action.

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3. Learn their names.  

One of the most valuable things we have as a person is our name. It is what identifies us and makes us stand out among the others. Something very special happens when we hear our name – it tells us that we are important! I guarantee you that when you as a leader call your team members out by name and speak to them, they will sit up and take notice. They will soon realize they are not just a number to you. Most of us know that one of the most prominent coffee shops in the world built their whole business on learning your name, one customer at a time.

4. Treat your team to something special. 

The size and the nature of what you offer your team depends on your budget and the size of your team. Of course, this is not something you are going to do on a daily or even weekly basis, but you can try to do it as a monthly reward. There are so many ideas that come to mind for this, but the important thing to remember is that it is not the size of the treat but the thought behind it. They need to see it is real and dear to your heart. This might include going to the local coffee shop and buying them their favorite drinks, or catering in a lunch that is healthy and filling. This not only lets them see they are valued but it brings the team together to function as one by getting to know each other. When I managed a local coffee shop, we sold home baked cookies. Every day we baked them fresh, and we had a lawyer who would come in every afternoon and ordered two dozen for his staff. Get creative as there are many ways to “treat your team.”

5. Make their success public.  

Take time in your team meetings each week to recognize and talk about the people who made a difference that week. Let the rest of the team see that you took notice and you appreciate it. This makes others want to push harder and do more as they see that hard work is valued. Many times other team members do not know what has happened in other departments, or the accomplishments that they have had, so this is also a great way for your team to keep up with the latest and greatest.

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6. Set high but attainable goals.  

Excellence cannot be achieved in one day, but it can be achieved over time with everyone working together. People soon get discouraged when they see that the goals that you are requiring are way out of their reach. When we set goals for our team, they should be high enough that they will have to work at them and put in the effort, but they should not be unreasonable to the point that the person just gives up. An unattainable goal might be asking them to “sign 25 new clients this week” as opposed to “meet with 10 potential clients this week.” Ask yourself if the goals you are setting and expecting are ones that you yourself could achieve if you were in their shoes.

7. Create a contest with a reward.  

Whether we like it or not, people like incentives and they like ones that benefit them or their loved ones. Think about things that would mean the world to you if had worked hard. When I was the director of a large bilingual school in Colombia, South America, the rewards my team loved the most were things like the following: leaving work early on Friday; a one hour lunch break; choosing one extra day off; or, late arrival for one day. If it is a big thing you are asking of your team for the month then you can create a longer-running contest and reward them with something a little more costly such as a night and dinner in an expensive hotel, a day at the spa, or golf day at the local club. There are many things that you can do with this one, but if you are short of ideas, you could always survey your team and ask them what they would find rewarding.

8. Be a part of the team.  

It is amazing how team leaders suddenly feel as though their position has removed them from being a team member. Your team will know you are the leader by the way you lead, and if you are constantly having to remind them of that, then something has gone awry. Getting in and being willing to join in on their different tasks not only makes you a part of the team, but also gives you a great opportunity to show them ways they can improve. When I was the director of the school mentioned above, I never stayed in my office – I was always looking for ways to motivate my team. I was known as the traveling manager, and that was a compliment to me because I wanted my staff to know I was there with them. I went to the different classrooms, and dropped in to see how my teachers were doing. Many times I even sat and ate lunch in the cafeteria with different classrooms and their teacher. My staff knew by my actions that I was a hands-on manager and that I was interested in what they were doing. This also helped me to see what needed to be done in order to achieve the excellence I was looking for.

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9. Have fun! 

No matter how difficult the tasks or goals are, people perform better when they are in a fun and enjoyable atmosphere. After all, we were all kids at one time and everything we tried to do was a chore, but we never gave up and we had fun doing it. Never let the kid in you die! Go to work happy, and let your staff know how much you enjoy being there with them and working together. Motivate them to excellence with joy and fun, and remind them of what it is like to be a kid again.

Having a team that respects you because you earned it and not because you demanded it goes a long way when motivating your team to excellence. If something is missing in order for them to succeed and be the best, then you need to figure out how you can bridge that gap, because after all, without them, you will never achieve greatness. I love this old saying that l learned years ago: “Individuals win trophies but a team wins the championship.”

So, are you looking to win a trophy or a championship? Taking these short simple tricks and applying them to your team will make a world of difference in your company and you will soon begin to see the results. Remember, as a leader, if you turn around and look, and see people behind you, then you are a leader. If you do not, then you are just out on a long walk.

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Featured photo credit: Paul Inkles via flickr.com

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Last Updated on October 14, 2020

The Art of Humble Confidence

The Art of Humble Confidence

To be confident or not to be confident, that is the question. I’m not sure about you, but I’ve been a bit confused about all this discussion about the subject of confidence. Do you really need to be more confident or should you try to be more humble? I think the answer is both – you just have to know where to use it.

East VS West – Confidence, It’s a Cultural Thing

In typical Western countries, the answer to the confidence debate is obvious – more is better. Our heros are rebellious, independent and shoot first, ask questions later. I think this snippet of dialog from The Matrix sums it up best:

Agent Smith – “We’re willing to wipe the slate clean, give you a fresh start. All that we’re asking in return is your cooperation in bringing a known terrorist to justice.”
Neo – “Yeah. Well, that sounds like a pretty good deal. But I think I may have a better one. How about, I give you the finger”
[He does]
Neo -“ …and you give me my phone call.”

In Eastern countries, the tone is often considerably different. Elders are supposed to be revered not dismissed. The words ‘guru,’ meaning a teacher, and the philosophy of dharma, loosely translated to mean ‘duty,’ come from here. In Eastern cultures humility and respect are more important than confidence.

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These perspectives are generalizations, but it shows how the confidence debate goes back deep into our culture. I think that both extremes of pure confidence or pure humility are misguided. Instead of rectifying this situation by simply blending the two: becoming somewhat humble, somewhat confident all the time, I believe the answer is to know when to be confident and when to be humble.

Humble Confidence – Know When to Use It

I’m going to make another broad generalization. I believe that virtually every relationship you are going to have is going to fit into one of two major archetypes, either master or student. In peer relationships this master/student role may switch frequently, but it is extremely rare that the relationship never leans to one side.

In the master role, you are displaying confidence to get what you want. This is public speaker, leader or seducer. Being the master has advantages. You have more control and ability to influence from this role.

The student role is the opposite. You are intentionally displaying humility. This is the student, disciple or follower. Being the student has advantages too. You can learn a lot more in this role and are more likely to win the trust of the other person.

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Know When to Shut Up and Learn

If you are a typical Westerner, you are probably already thinking about which role you prefer. Being the leader is great. You get respect and a higher status. Most of all you get a greater degree of control.

But the problem is that you can’t and shouldn’t always try to be the leader. Trying to assume that role without the skills, resources or status to back it up will lead to conflict. More importantly, there are many times when you purposely want to display humility. Some of the benefits to the student role include:

  • You learn more.
  • Smooths relationships.
  • Makes others more willing to lend a helping hand.

Knowing when taking the humble route is to your advantage. It is far easier to get mentors and advisors if you use humility rather than arrogance. A small sacrifice to your ego can open up the potential to learn a lot.

Confidence to Persuade, Humility to Learn

In reality almost no relationship is as clearly defined as master/student. Within our connections, people have overlapping areas of expertise. I might be an expert in blogging to a non-blogger, but they might be an expert in finance. In each area there are different roles to take.

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Before any interaction ask yourself what the purpose is. Are you trying to learn or persuade?

Persuasion requires confidence. If you are trying to sell, instruct or lead you need to display the confidence to match your message. But learning requires humility. You won’t learn anything if you are constantly arguing with your professors, mentors or employers. Taking a dose of humility and temporarily making yourself a student gives you the opportunity to absorb.

Persuade Less, Learn More

Persuasion is great for immediate effect, but learning matters over the long-haul. Instead of washing over all your communication with pure confidence, look for opportunities to learn. Persuading someone to follow you may give you an immediate boost of satisfaction, but it doesn’t last. Learning, however, is an investment for the future.

Whenever I make a connection with someone and realize they have a skill or understanding I want, I am careful to express humility in that area. That means listening with what they say even if I don’t immediately agree and being patient with their response. This method often drastically cuts down the time I need to spend on trial and error to learn by myself.

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Confidence/Humility Doesn’t Replace Communication Skills

This approach of selectively using confidence and humility for different purposes doesn’t replace communication skills. Humility isn’t going to work if the other person thinks you’re an irritating whiner. Confidence won’t work if the entire room thinks you are an arrogant jerk. Knowing how to display these two qualities takes practice.

The next time you are about to enter into an interaction ask yourself why you are doing it. Are you trying to persuade or learn? Depending on which you can take a completely different tact for far better results.

Featured photo credit: BBH Singapore via unsplash.com

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