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8 Things I Wish I’d Known In My First Management Job

8 Things I Wish I’d Known In My First Management Job

Having started out my career as a building site engineer, then a software programmer, all I really wanted was to become a manager. Managers have status. Managers get big pay packages with company cars. I took some time off, and enrolled onto an MBA. The MBA was intellectually stimulating and full of fascinating case studies about how supreme managers had steered their organisations to fabulous success. So I applied for, and got my first management job working for a large pharmaceutical company.

It was not a complete success.

Here are some of things I wish I’d known before starting that first management job.

1. Theory isn’t the same as practice

My MBA taught me a cartload of theoretical techniques for managing people, most of which turned out to be a load of rubbish when I tried to implement them! It’s one of the reasons that people with MBA’s have a bad reputation in some quarters. I think my team were really confused by all the theory I tried out on them. One or two ideas worked well, and I still use them today.

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I learned to be a bit more skeptical and a bit more selective about which theories I should use, and I learned to discuss my ideas with someone else in the team before trying them out.

2. Don’t pretend to know more than you actually do

If you do this, the team will smell a rat very quickly. They will also lose any respect for what you DO know because they can never be confident that you actually know anything really. While you your bosses clearly think highly of your potential as a manager, it is unlikely that they will expect you to know everything immediately. Even if you suddenly realize several weeks into the job that you don’t understand something, don’t soldier on if help is available. Don’t feel bad about asking questions, especially at the beginning. Nothing will sound too silly, and the relief of knowing the correct answer will be enormous.

It’s a funny thing, but I learned that your team will respect you more for being human and asking for their help, than they will for lying to them about what you don’t know.

3. Delegate but don’t abdicate

Another mistake I made, was to try to do everything myself. I was used to being the expert, and found it hard to take a step back. I forgot that I was now the manager and my role was to guide the members of my team into learning how to do things themselves. I soon found myself working nights and weekends, because I didn’t empower my team and delegate work to them. But when I tried to give them chunks of work, I couldn’t understand why it didn’t get done.

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I learned that delegating will give your life back, but only if you train, inform and support your team members – not just dump tasks on them. Think ‘trust but verify’.

4. Focus on the outcomes, not on the process

One reason I didn’t delegate well is that I expected everyone to do thing the way I would do them. Well they didn’t. Sometimes they did it differently, sometimes they did it better and sometimes worse. I learned to focus on the outcomes and just give support to anyone who is clearly struggling. Otherwise, leave them alone. I always hated being micro managed and, guess what, so does everyone else.

5. Think like a facilitator

Although I had an excellent team, who were well trained and experienced, I didn’t take the time to get to know everyone’s strengths and weaknesses. I forgot that my job was to facilitate them to deliver the goods according to their abilities. In these modern times, teams are increasingly made up of well-trained and experienced individuals.  As a new manager, your role is to facilitate overall goal achievement, not to tell the team how they should do every task.

6. The buck stops on your desk

When I was an expert, I always knew that my boss was there to catch any problems in the rest of team. I somehow forgot that as a manager, I now had responsibility for the whole team. If they didn’t get it right, it wasn’t just their responsibility, it was now mine too.

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As a manager this means that you have to be aware of the problems, and make sure someone takes responsibility for resolving it. Ensure they have the necessary resources to resolve the problem, trust them but don’t forget to follow up. A good way to do this is to walk around your workplace and ask open questions of your team.

7. Say No sometimes

On the other hand, don’t feel you have to bend over backwards in solving everyone’s problems for them. If you do, you will soon have a desk full of ‘sick monkeys’ – problems your team has delegated to you! If you are conscientious, this will probably be difficult.

But I found that a team will learn better if they at least try and identify some possible solutions to the problem first.

8. Share your plan

I like planning. You decide on a goal and then determine a series of steps necessary to get there. My boss usually gave me my goal, but if not, I would ask him for one. If you’re familiar with project management, you’ll know that the best plans have milestones. Milestones are markers and measures of progress on your plan e.g. all outstanding customers queries now answered within 2 days, 2 new customers on board this month, team training plans agreed etc.

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I actually did all this. But I forgot that my team needed to contribute to the plan and understand what their role is delivering the plan was.

I like that think I eventually got better at managing people. At least other people tell me I did! But coming from an intensely technical role, where I was the expert, it was a complete culture change to having to manage other people. By sharing the mistakes I made in my first management job, I hope to spare you the pain of making the same mistakes.

Featured photo credit: business men/Markus Spiske via imcreator.com

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Last Updated on September 28, 2020

How to Change Careers Successfully When It Seems too Late

How to Change Careers Successfully When It Seems too Late

The wake-up call often comes when you least expect it. Maybe you’re enjoying a relaxing get-together with your old college buddies when someone turns to you and says, “Wow, I never thought you’d become an investment banker. I always thought you’d write a novel!” If this leaves you wondering how to change careers, you’re not alone.

Before you know it, you find yourself remembering your old dreams—and comparing them to the career field where you are now. Life rarely goes according to plan. Marriage, kids, and grandkids often come earlier than imagined—or later.

Maybe you pursued one career path because you were considered the breadwinner, but now someone else in the family is the breadwinner. Conversely, maybe you landed a job, thinking you’d stay for six months, and now you’ve been there for sixteen years.

A recent report from the Bureau of Labor Statistics pointed out that “baby boomers held an average of 12.3 jobs from ages 18 to 52″[1]. For millennials, who are more technologically apt, that number is likely to be much higher.

As this proves, it’s perfectly normal to change careers and begin a job search even when it seems too late! Steering your way through a career change is part calculation, part chance, and part leap-of-faith.

If you feel stuck and are ready for a career change, take these steps to guide you.

Step 1: Be Mentally Prepared

These points can help you master the psychological aspects of a career change at any age.

Now or Never Is a Fallacy

For most professionals, there is no cut-off age for striking out in a new direction. People do it at all stages of their careers.

If you’ve ever dreamed of leaving a large company to start your own business, you are not alone. Similarly, thousands of entrepreneurs and people working for one-man shops decide each year that they’d like to work for larger organizations.

You’ll find hordes of baby boomers looking for a redo alongside mobs of GenXers and Millennials—especially as the boomers now remain in the workforce longer than their predecessors.

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Your Career Is not a Straight Line From A to B

You don’t have to have your career trajectory completely decided from the start. In fact, that’s an unrealistic expectation, no matter how methodical you are.

People change. Industries merge, morph, and in some cases, disappear. Careers rarely follow the straight and narrow.

Many careers can be compared to journeys—there are the adventurous patches, boring patches, downright scary patches, and the hills and valleys, too. The trick is to try to have a little fun while you’re charting out your various careers.

Don’t panic if you find you need to change your career. It may take some work as you sort through job posts, write cover letters, and pursue your dream job, but you’re up for it.

Career Changers Are Among Good Company

Consider these well-known trailblazers whose careers took a radical turn:

Jeff Bezos, CEO of Amazon.com, studied computer science and electrical engineering at Princeton, went on to establish himself as a Wall Street prodigy, then quit to launch Amazon.com.

Sara Blakely, a billionaire businesswoman, was a fax machine salesperson before creating her signature slim wear line, Spanx.

Jonah Peretti, co-founder of the media sites Huffington Post and BuzzFeed, initially taught computer science to middle schoolers.

Be Ready to Take on the Naysayers

Expect plenty of advice—usually of the discouraging kind—from friends and family when they learn that you’re exploring a career change. Those you know best are often the most vocal in trying to thwart your plans.

Be prepared to field a flurry of pessimistic conjecture and doomsday scenarios. Know, though, that when your loved ones question your judgment, they’re not necessarily doubting your talent but trying to look out for your wellbeing. Stepping out of your comfort zone will make anyone close to you uncomfortable.

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Keep in mind that pessimists avoid the unknown, while optimists invite new challenges. Above all, believe in yourself and follow your instincts. Don’t let your fear of change paralyze you from seeking out your new career path.

Project an aura of enthusiasm, energy, and passion. You’ll find it’s contagious.

Step 2: Be Proactive

These tips can help you master the practical aspects of changing careers at any age.

Take Baby Steps

Ease into your new direction. Start building the skills you’ll need to make the switch.

Find out what skills you will need, and do whatever it takes to add them to your skills arsenal. Make the time to invest in additional training.

Start by devoting a half-day each week to your new pursuit until you’re ready to confidently make a move.

Clearly define where you want to go and what you’ll need to do to get there. Take an inventory of your strengths. Read trade magazines, and study up on industry trends.

Volunteer

Charitable organizations are often looking for volunteers to help them with their outreach, social media, and engagement. You can show up without the requisite skills and learn as you go in a fun, convivial, low-pressure environment, which will help you expand your experience and skills.

Take Online Courses

Today, LinkedIn and many other providers offer online courses in everything from accounting software to time management to mastering Excel. For extra credit, see if you can find classes that award online badges for completing each course.

Don’t be shy about adding these certificates to your online profile. Keep your profile fresh by adding more and more skills to it.

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Take a Temp Job

Depending on your field, it may be possible to freelance at a company where you learn on the job.

Remember that you can’t just show up at a potential employer’s claiming you have the skills. Taking a temporary job that allows you to polish your skills is proof that you’re serious about your career change.

Network!

Build a family tree of contacts. Explore beyond the main branches of your work acquaintances, industry groups, and social contacts. Join your alumni organization. Tell everyone.

Ask friends and friends-of-friends to meet you for coffee to explain what it is they do and tell you which skills you’ll need to succeed in your chosen field[2].

When you want to learn how to change careers, start by networking!

    If you have friends or associates with ties to the organizations where you want to work, ask your contacts to make an introduction. The majority of today’s jobs are found through one’s own networks. When jobs open up, companies invite informal recommendations from internal and external channels.

    Step 3: Take It Online

    This last step can help you master the online aspects of a career change at any age.

    Develop an Online Presence in the Field of Your Dreams

    Reconfiguring your online presence will be a critical step in your career change. Fine-tune your digital identity to reflect your new direction, tailoring your profile to the role and industry you’re after. Include keywords that are relevant to the industry so that recruiters can find you.

    Craft a clever personal statement that states your interests, your values, and your dreams. Once you’ve zeroed in on your message, also pick and choose which outlets make the most sense for it.

    Will your personal statement resonate on LinkedIn? Or is it highly visual—making it a better fit for Instagram?

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    Polish your sites until they gleam, then get active so others take notice. Add insightful content to your social media pages that goes deeper than the information on your resume, such as commentaries on something taking place in your newly chosen field.

    For more on how to build an online presence, check out this article.

    Final Thoughts

    Americans spend 1,800 hours or more each year working. That’s nearly one-third of your life, and it goes without saying that your job satisfaction and career goals have a great bearing on your life’s happiness barometer.

    Set out to intentionally pursue career satisfaction, looking for opportunities to fine-tune your working life so that you find fulfillment.

    If playing the piano is your personal bliss, could you meld your love of music with your clinical psychology background and find a job using music to promote healing? Perhaps there’s a foundation that would fund you in a multiyear study.

    Or, if you’re a movie buff for whom every encounter has the makings of a screenplay, why not sign up for an evening class and see if your years of writing advertising copy could morph into a career move into the film industry?

    Achieving your career change successfully will occur when you mentally prepare, take a proactive approach, and mine your personal and online networks. The pay-off will be in a life well-lived in a successful career.

    More Tips on How to Change Careers

    Featured photo credit: Jason Strull via unsplash.com

    Reference

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