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10 Ways Successful People Communicate With Others

10 Ways Successful People Communicate With Others

Every great leader is a great communicator. Great leaders are intentional about their communication. They know how they show up matters, every single day. They strive to form connections with others. They influence and inspire others to do their best. Master these ways successful people communicate and watch your leadership skills soar.

1. They Are Skilled at Reading Body Language

Successful communicators know that posture doesn’t always provide good indications about someone’s feelings. Instead, they learn to pick up on subtle cues. They are experts at picking up on micro expressions, which are very brief facial expressions that occur when people conceal their feelings. Excellent communicators have learned to read these very slight facial cues that last only a fraction of a second. They tailor their messages as they go, based on these tiny cues, in order to maximize their influence. Dr. Paul Ekman, a prominent psychologist and researcher, has studied nonverbal behavior and has developed a training program to read micro expressions. Check out www.paulekman.com to learn more.

2. They Are Honest

Great leaders know that information full of half-truths causes mistrust. They are honest with others. When they’re unable to share classified information, they say exactly that. When they are able to relay messages, they give concise and clear messages without a bunch of fluff.

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3. They Don’t Micromanage

Great communicators don’t demand control of the details. They delegate effectively. They instill a sense of confidence in others, empowering them to do their best. They are positive and encouraging. They enable others to expand beyond their comfort zones to achieve their goals.

4. They Don’t Waste Other People’s Time

Excellent communicators don’t hold meetings just for the sake of holding meetings. They understand the value of someone else’s time. They inform others of their clear agendas and specific goals for each meeting they lead.

5. They Hold Themselves Accountable

The best leaders know they’re not perfect. They don’t wait for the general public to discover their blunders before admitting them. They don’t conceal when they’ve wronged others. Great communicators say things like “I’m sorry,” and “It was my fault.”

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6. They Give Credit

Great communicators give credit where it’s due. They know the significance of making others feel valued, important, and appreciated. They take time to thank others privately and publicly.

7. They Speak with Confidence

Successful leaders speak with authority and confidence. They understand the value of appropriate tone and effectively timed pauses. They don’t bury their heads in the sand when tough messages need to be delivered. They deliver information powerfully, tactfully, and poised.

8. They Are Excellent Listeners

Great leaders have mastered their listening skills. They are actively engaged in every conversation. They don’t let their minds wander when someone is talking to them. They focus on understanding what the other person is saying instead of thinking about what they’re going to say next.

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9. They Ask Questions

The best communicators ask questions to make sure they’ve heard someone’s message correctly. They realize pertinent information can get lost if it’s not fully understood, so they ask for clarification when needed. They also realize they don’t have all the answers on every subject.They recognize when they need the expertise of others, and ask questions for guidance when appropriate.

10. They Invest in Others

Great leaders strive to learn what motivates and inspires others. They invest time and energy into learning what lights people on fire. They know that building up someone’s strengths and fueling their passion promotes innovation. Successful communicators cultivate an environment where others can maximize their natural talents as they work toward achieving their goals.

In Conclusion

Successful people have mastered the art of communication. They value honesty and authenticity in relationships. They lead with intention and clarity and fully understand the importance of excellent communication. By developing your communication skills, your success will soar.

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Featured photo credit: Steve Jurvetson/Planet Explorers debut with Will Marshall’s TED Talk via flickr.com

More by this author

Dr. Kerry Petsinger

Entrepreneur, Mindset & Performance Coach, & Doctor of Physical Therapy

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Last Updated on September 17, 2018

How to Stop Multitasking and Become Way More Productive

How to Stop Multitasking and Become Way More Productive

Today we are expected to work in highly disruptive environments. We sit down at our desks, turn on our computer and immediately we are hit with hundreds of emails all vying for our attention.

Our phones are beeping and pinging with new alerts to messages, likes and comments and our colleagues are complaining about the latest company initiative is designed to get us to do more work and spend less time at home.

All these distractions result in us multitasking where our attention is switching between one crisis and the next.

Multitasking is a problem. But how to stop multitasking?

How bad really is multitasking?

It dilutes your focus and attention so even the easiest of tasks become much harder and take longer to complete.

Studies have shown that while you think you are multitasking, you are in fact task switching, which means your attention is switching between two or more pieces of work and that depletes the energy resources you have to do your work.

This is why, even though you may have done little to no physical activity, you arrive home at the end of the day feeling exhausted and not in the mood to do anything.

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We know it is not a good way to get quality work done, but the demands for out attention persist and rather than reduce, are likely to increase as the years go by.

So what to do about it?

Ways to stop multitasking and increase productivity

Now, forget about how to multitask!

Here are a few strategies on how to stop multitasking so you can get better quality and more work done in the time you have each working day:

1. Get enough rest

When you are tired, your brain has less strength to resist even the tiniest attention seeker. This is why when you find your mind wandering, it is a sign your brain is tired and time to take a break.

This does not just mean taking breaks throughout the day, it also means making sure you get enough sleep every day.

When you are well rested and take short regular breaks throughout the day your brain is fully refuelled and ready to focus in on the work that is important.

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2. Plan your day

When you don’t have a plan for the day, the day will create a plan for you. When you allow outside influences to take control of your day, it is very hard not to be dragged off in all directions.

When you have a plan for the day, when you arrive at work your brain knows exactly what it is you want to accomplish and will subconsciously have prepared itself for a sustained period of focused work.

Your resistance to distractions and other work will be high and you will focus much better on the work that needs doing.

3. Remove everything from your desk and screen except for the work you are doing

I learned this one a long time ago. In my previous work, I worked in a law office and I had case files to deal with. If I had more than one case file on my desk at any one time, I would find my eyes wandering over the other case files on my desk when I had something difficult to do.

I was looking for something easier. This meant often I was working on three or four cases at one time and that always led to mistakes and slower completion.

Now when I am working on something, I am in full-screen mode where all I can see is the work I am working on right now.

4. When at your desk, do work

We are creatures of habit. If we do our online shopping and news reading at our desks as well as our work, we will always have the temptation to be doing stuff that we should not be doing at that moment.

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Do your online shopping from another place—your home or from your phone when you are having a break—and only do your work when at your desk. This conditions your brain to focus in on your work and not other distractions.

5. Learn to say no

Whenever you hear the phrase “learn to say no,” it does not mean going about being rude to everyone. What it does mean is delay saying yes.

Most problems occur when we say “yes” immediately. We then have to spend an inordinate amount of energy thinking of ways to get ourselves out of the commitment we made.

By saying “let me think about it” or “can I let you know later” gives you time to evaluate the offer and allows you to get back to what you were doing quicker.

6. Turn off notifications on your computer

For most of us, we still use computers to do our work. When you have email alert pop-ups and other notifications turned on, they will distract you no matter how strong you feel.

Turn them off and schedule email reviewing for times between doing your focused work. Doing this will give you a lot of time back because you will be able to remain focused on the work in front of you.

7. Find a quiet place to do your most important work

Most workplaces have meeting rooms that are vacant. If you do have important work to get done, ask if you can use one of those rooms and do your work there.

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You can close the door, put on your headphones and just focus on what is important. This is a great way to remove all the other, non-important, tasks demanding your attention and just focus on one piece of work.

The bottom line

Focusing on one piece of work at a time can be hard but the benefits to the amount of work you get done are worth it. You will make fewer mistakes, you will get more done and will feel a lot less tired at the end of the day.

Make a list of the four or five things you want to get done the next day before you finish your work for the day and when you start the day, begin at the top of the list with the first item.

Don’t start anything else until you have finished the first one and then move on to the second one. This one trick will help you to become way more productive.

Featured photo credit: Unsplash via unsplash.com

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