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10 Ways Successful People Communicate With Others

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10 Ways Successful People Communicate With Others

Every great leader is a great communicator. Great leaders are intentional about their communication. They know how they show up matters, every single day. They strive to form connections with others. They influence and inspire others to do their best. Master these ways successful people communicate and watch your leadership skills soar.

1. They Are Skilled at Reading Body Language

Successful communicators know that posture doesn’t always provide good indications about someone’s feelings. Instead, they learn to pick up on subtle cues. They are experts at picking up on micro expressions, which are very brief facial expressions that occur when people conceal their feelings. Excellent communicators have learned to read these very slight facial cues that last only a fraction of a second. They tailor their messages as they go, based on these tiny cues, in order to maximize their influence. Dr. Paul Ekman, a prominent psychologist and researcher, has studied nonverbal behavior and has developed a training program to read micro expressions. Check out www.paulekman.com to learn more.

2. They Are Honest

Great leaders know that information full of half-truths causes mistrust. They are honest with others. When they’re unable to share classified information, they say exactly that. When they are able to relay messages, they give concise and clear messages without a bunch of fluff.

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3. They Don’t Micromanage

Great communicators don’t demand control of the details. They delegate effectively. They instill a sense of confidence in others, empowering them to do their best. They are positive and encouraging. They enable others to expand beyond their comfort zones to achieve their goals.

4. They Don’t Waste Other People’s Time

Excellent communicators don’t hold meetings just for the sake of holding meetings. They understand the value of someone else’s time. They inform others of their clear agendas and specific goals for each meeting they lead.

5. They Hold Themselves Accountable

The best leaders know they’re not perfect. They don’t wait for the general public to discover their blunders before admitting them. They don’t conceal when they’ve wronged others. Great communicators say things like “I’m sorry,” and “It was my fault.”

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6. They Give Credit

Great communicators give credit where it’s due. They know the significance of making others feel valued, important, and appreciated. They take time to thank others privately and publicly.

7. They Speak with Confidence

Successful leaders speak with authority and confidence. They understand the value of appropriate tone and effectively timed pauses. They don’t bury their heads in the sand when tough messages need to be delivered. They deliver information powerfully, tactfully, and poised.

8. They Are Excellent Listeners

Great leaders have mastered their listening skills. They are actively engaged in every conversation. They don’t let their minds wander when someone is talking to them. They focus on understanding what the other person is saying instead of thinking about what they’re going to say next.

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9. They Ask Questions

The best communicators ask questions to make sure they’ve heard someone’s message correctly. They realize pertinent information can get lost if it’s not fully understood, so they ask for clarification when needed. They also realize they don’t have all the answers on every subject.They recognize when they need the expertise of others, and ask questions for guidance when appropriate.

10. They Invest in Others

Great leaders strive to learn what motivates and inspires others. They invest time and energy into learning what lights people on fire. They know that building up someone’s strengths and fueling their passion promotes innovation. Successful communicators cultivate an environment where others can maximize their natural talents as they work toward achieving their goals.

In Conclusion

Successful people have mastered the art of communication. They value honesty and authenticity in relationships. They lead with intention and clarity and fully understand the importance of excellent communication. By developing your communication skills, your success will soar.

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Featured photo credit: Steve Jurvetson/Planet Explorers debut with Will Marshall’s TED Talk via flickr.com

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Dr. Kerry Petsinger

Entrepreneur, Mindset & Performance Coach, & Doctor of Physical Therapy

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Published on September 21, 2021

How Remote Work Affects Your Productivity And Wellbeing (Backed By Data)

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How Remote Work Affects Your Productivity And Wellbeing (Backed By Data)

The internet is flooded with articles about remote work and its benefits or drawbacks. But in reality, the remote work experience is so subjective that it’s impossible to draw general conclusions and issue one-size-fits-all advice about it. However, one thing that’s universal and rock-solid is data. Data-backed findings and research about remote work productivity give us a clear picture of how our workdays have changed and how work from home affects us—because data doesn’t lie.

In this article, we’ll look at three decisive findings from a recent data study and two survey reports concerning remote work productivity and worker well-being.

1. We Take Less Frequent Breaks

Your home can be a peaceful or a distracting place depending on your living and family conditions. While some of us might find it hard to focus amidst the sounds of our everyday life, other people will tell you that the peace and quiet while working from home (WFH) is a major productivity booster. Then there are those who find it hard to take proper breaks at home and switch off at the end of the workday.

But what does data say about remote work productivity? Do we work more or less in a remote setting?

Let’s take a step back to pre-pandemic times (2014, to be exact) when a time tracking application called DeskTime discovered that 10% of most productive people work for 52 minutes and then take a break for 17 minutes.

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Recently, the same time tracking app repeated that study to reveal working and breaking patterns during the pandemic. They found that remote work has caused an increase in time worked, with the most productive people now working for 112 minutes and breaking for 26 minutes.[1]

Now, this may seem rather innocent at first—so what if we work for extended periods of time as long as we also take longer breaks? But let’s take a closer look at this proportion.

While breaks have become only nine minutes longer, work sprints have more than doubled. That’s nearly two hours of work, meaning that the most hard-working people only take three to four breaks per 8-hour workday. This discovery makes us question if working from home (WFH) really is as good a thing for our well-being as we thought it was. In addition, in the WFH format, breaks are no longer a treat but rather a time to squeeze in a chore or help children with schoolwork.

Online meetings are among the main reasons for less frequent breaks. Pre-pandemic meetings meant going to another room, stretching your legs, and giving your eyes a rest from the computer. In a remote setting, all meetings happen on screen, sometimes back-to-back, which could be one of the main factors explaining the longer work hours recorded.

2. We Face a Higher Risk of Burnout

At first, many were optimistic about remote work’s benefits in terms of work-life balance as we save time on commuting and have more time to spend with family—at least in theory. But for many people, this was quickly counterbalanced by a struggle to separate their work and personal lives. Buffer’s 2021 survey for the State of Remote Work report found that the biggest struggle of remote workers is not being able to unplug, with collaboration difficulties and loneliness sharing second place.[2]

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Buffer’s respondents were also asked if they are working more or less since their shift to remote work, and 45 percent admitted to working more. Forty-two percent said they are working the same amount, while 13 percent responded that they are working less.

Longer work hours and fewer quality breaks can dramatically affect our health, as long-term sitting and computer use can cause eye strain, mental fatigue, and other issues. These, in turn, can lead to more severe consequences, such as burnout and heart disease.

Let’s have a closer look at the connection between burnout and remote work.

McKinsey’s report about the Future of work states that 49% of people say they’re feeling some symptoms of burnout.[3] And that may be an understatement since employees experiencing burnout are less likely to respond to survey requests and may have even left the workforce.

From the viewpoint of the employer, remote workers may seem like they are more productive and working longer hours. However, managers must be aware of the risks associated with increased employee anxiety. Otherwise, the productivity gains won’t be long-lasting. It’s no secret that prolonged anxiety can reduce job satisfaction, decrease work performance, and negatively affect interpersonal relationships with colleagues.[4]

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3. Despite everything, We Love Remote Work

An overwhelming majority—97 percent—of Buffer report’s survey respondents say they would like to continue working remotely to some extent. The two main benefits mentioned by the respondents are the ability to have a flexible schedule and the flexibility to work from anywhere.

McKinsey’s report found that more than half of employees would like their workplace to adopt a more flexible hybrid virtual-working model, with some days of work on-premises and some days working remotely. To be more exact, more than half of employees report that they would like at least three work-from-home days a week once the pandemic is over.

Companies will increasingly be forced to find ways to satisfy these workforce demands while implementing policies to minimize the risks associated with overworking and burnout. Smart companies will embrace this new trend and realize that adopting hybrid models can also be a win for them—for example, for accessing talent in different locations and at a lower cost.

Remote Work: Blessing or Plight?

Understandably, workers worldwide are tempted to keep the good work-life aspects that have come out of the pandemic—professional flexibility, fewer commutes, and extra time with family. But with the once strict boundaries between work and life fading, we must remain cautious. We try to squeeze in house chores during breaks. We do online meetings from the kitchen or the same couch we watch TV shows from, and many of us report difficulties switching off after work.

So, how do we keep our private and professional lives from hopelessly blending together?

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The answer is that we try to replicate the physical and virtual boundaries that come naturally in an office setting. This doesn’t only mean having a dedicated workspace but also tracking your work time and stopping when your working hours are finished. In addition, it means working breaks into your schedule because watercooler chats don’t just naturally happen at home.

If necessary, we need to introduce new rituals that resemble a normal office day—for example, going for a walk around the block in the morning to simulate “arriving at work.” Remote work is here to stay. If we want to enjoy the advantages it offers, then we need to learn how to cope with the personal challenges that come with it.

Learn how to stay productive while working remotely with these tips: How to Work From Home: 10 Tips to Stay Productive

Featured photo credit: Jenny Ueberberg via unsplash.com

Reference

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