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10 Signs You’re A Follower Instead Of A Leader

10 Signs You’re A Follower Instead Of A Leader

While the term leadership is often applied in the world of business, it is in fact a far broader concept that can be applied throughout everyday life. From visionary thought leaders and military generals to those who simply want to build a better life for themselves, leadership is an attribute that can help everyone to achieve their individual goals.

This underlines the importance of self-improvement, as we look to develop the fundamental leadership skills that will enable us to achieve multiple forms of success. Without these, you may consign yourself to the role of follower and struggle to achieve your full potential as an individual.

With this in mind, here are 10 clear signs that you are a follower rather than a bold and confident leader:

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1. You lack emotional intelligence

While emotional intelligence may not seem like a fundamental component of successful leadership, it is impossible to build an aura of respect and authority without valuing the feelings of those around us. It can also isolate you from others, making it difficult to form either personal or professional relationships. Take the example set by Mitt Romney when campaigning in the U.S. election of 2012, when he famously claimed that ‘43% of the American population were losers’. This type of senseless diatribe shows a complete lack of respect for others, while it also showcases a lack of common sense and restraint. Unless you can empathise or respect the feelings of fellow humans, it is impossible to lead others or develop beneficial relationships for the future.

2. You are easily influenced in your decision making

Decision making is another crucial aspect of leadership, whether you are a captain of industry, keen to improve your existing lifestyle or voting in an election. Successful leaders are decisive and able to think independently, for example, while those who follow are all too easily influenced when attempting to reach a definitive conclusion. This was underlined during the recent UK election; as although an estimated 30 million votes were cast nationwide there is additional evidence to suggest that 59% of the electorate would be unable to name the British Prime Minister. This raises the spectre of ignorant voting, and unless you are able to research specific topics and think independently to make an informed decision you will never be able to succeed in leadership.

3. You follow rules rather than breaking them

There are a number of fundamental differences between leaders and followers, with their unique approach to rules providing a prominent example. While leaders are receptive to the need for change and capable of breaking rules for the greater good, followers are far more inclined to adhere to the status quo without question. There is also an issue of courage, as those with leadership potential have far greater conviction when it comes to driving change and pushing even unpopular reforms. If you have aspirations of leadership, you must therefore develop an analytical mind that can identify opportunities for change and remain strong in the face of criticism.

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4. You are risk averse

In the pursuit of change, you may also need to take risks in addition to breaking rules. As a result of this, the stereotypical leader has a huge appetite for risk and is willing to trust their instinct when making difficult decisions. In contrast, followers tend to be risk-averse in their nature and are unwilling to take actions or decisions that may trigger a negative reaction in some. If you wish to overcome this innate fear and emerge as a strong leader that can control individual situations, you will need to step out of your comfort zone and start taking calculated risks for the greater good.

5. You are receptive to talent

From a business perspective, talent is crucial to breaking new ground and achieving long-term success. Those with genuine leadership skills therefore tend to attract and engage talent better than followers, primarily because they are secure in their own abilities and able to surround themselves with uniquely skilled individuals without becoming envious. As followers typically lack a strong, independent mind and self-confidence, they can quickly begin to question their own ability when they are surrounded by highly skilled and talented individuals. This can create a barrier to forging any positive professional or personal relationships, and in this respect developing an appreciation of talent and unique skill-sets can enable you lead a much-improved existence.

6. You get results in the wrong way

There is a fine line between leadership and bullying, and this is underlined by the fact that successful CEO’s such as Amazon’s Jeff Bezos have been accused of using intimidatory tactics. Despite this, true leadership skills enable individuals to influence and inspire others through encouragement, whereas followers who attempt to lead often resort to using aggression, manipulation and coercion to solicit compliance. It is crucial that you understand this core difference, and remember that the ends do not justify the means when it comes attempting to lead others. Aggression alone does not make you a leader, and in fact it can prevent you from ever achieving your full potential as an individual.

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7. You lack time management skills

This is one of the more subtle differences that separate leaders from followers, as those with leadership qualities have innate time management skills that enable them to organise both themselves and those around them. Whether you manage a team of employees or simply want to develop an effective daily schedule, your ability to prioritise tasks and complete them efficiently is crucial. Followers tend to lack this skill, as their lack of foresight and passive nature means that are happy either to drift or allow others to manage their time. To change this behavioural pattern you will need to take the initiative and be proactive when scheduling tasks and creating time frames for completion.

8. You lack discipline as an individual

According to inspirational entrepreneur and author Jim Rohn, discipline is “the bridge between goals and accomplishment”. This is something that true leaders can identify with, as they tend to be extremely disciplined in their nature and are able to work in an extremely focused and dedicated manner at all time. In contrast, followers tend to be easily distracted by their surroundings and lack the mental fortitude to achieve long-term aspirations. This can highly detrimental, as even those with a strong sense of ambition and a keen work-ethic will fail without drive or self-discipline. Fortunately discipline can be learned over a period of time, especially if you are willing to schedule goals and develop a long-term plan for your advancement as an employee or individual.

9. You are not in control of your emotions

In a similar vein, leaders tend to retain greater control of their emotions and maintain a more consistent mood. This is not to say that they do not struggle with emotional highs and lows (as we all do), but they do possess the mental strength and character to manage these feelings without it impacting on their productivity or mood. Followers often lack this ability, which means that they are prone to emotional outbursts or periods of depression that can distract them from achieving a specific goal. To overcome this sensitivity and emerge as a potential leader, you must therefore embrace practical techniques for taking control of your emotions and challenging them into positive energy.

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10. You lack a clear and translatable vision

Famous essayist and poet Jonathon Swift was renowned for his interpretation of being a visionary, which he described as the art ‘of seeing what is invisible to others’. This also provides a clear distinction between leaders and followers, as while the former have a clear and concise understand of what they want to achieve in the long-term the latter are more inclined to live for the moment. This is why clarity of thought is such an important leadership quality, as is the willingness to make sacrifices today for the good of tomorrow. If you want to develop your leadership skills, it is imperative that you are able to prioritise clearly defined, long-term goals that can be achieved through a series of stages.

Featured photo credit: Leadership – Jessica Lucia via flickr.com

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

    Reference

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