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9 Aspects Of Emotional Intelligence Possessed By Every Successful Leader

9 Aspects Of Emotional Intelligence Possessed By Every Successful Leader

It doesn’t matter how smart you are – without emotional intelligence, you won’t become a leader.

I work with leaders every day as a personal digital marketing consultant helping people brand themselves. Some of these people base their businesses off making others wealthy, some are multimillionaires, and many are young and ambitious entrepreneurs.

All of them want to be leaders. It’s easy to spot the ones who won’t make it unless they have that light bulb moment. The truth is it’s not hard to size someone up if you’re great at analyzing body language and word usage.

Having read numerous psychology books when I was younger, they came in handy when I started to take on clients years later. A few ups and down, but overall almost every client I have has been ready to become a leader.

I have learned that there are many bright people, but few with the emotional IQ that can catapult them to high levels of leadership. The difference between those who are great leaders and those who are average is small. What it comes down to is how often they implement their emotional intelligence.

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For example, most of us know it’s important to be empathetic and listen, but how often do we put these thoughts into actions?

The reality is that we can all become leaders. I see it with the people I help; they have inspirational stories from rebounding after open heart surgery or from broke and unemployed. It’s not easy; it starts with understanding what it takes, more specifically, these nine aspects of emotional intelligence possessed by every successful leader:

1. They listen first

Great leaders are always striving to learn, and if you want to learn, you must listen. Listening shows others respect for their opinions, and respect is the base of any relationship. Every successful leader must encourage their community to ask questions and communicate their issues.

Successful leaders help by listening to the troubles and aspirations of others; then they use their position to help them overcome these roadblocks and achieve their goals. Without listening, you don’t know where to help others; as a result, no one will follow you. Moreover, great leaders know listening to employees and customers is critical to receiving the feedback to improve company culture and products.

2. They posture themselves correctly

Body position is critical to how you communicate with others. From handshakes to straightening your back, to knowing when to lean in. It’s vital you can communicate effectively with your body otherwise you might come off as needy or even worse, arrogant.

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When someone sits down and immediately leans into a conversation, psychology tells me they have already given up their position of power or what they’re about to say must be extremely important. Also, people who fidget are either nervous or bored. It’s not good to be either one. And if your mouth is open when someone else is speaking, then you’re not listening, but waiting for your turn to speak. A successful company leader can quickly spot these body signals in a negotiation, always giving them an edge.

3. They understand the benefits of failure

Leaders embrace failures, and the great ones move on quickly from them. Thinking about failures for too long begets more negative thoughts that with enough fuel can undercut any leader.

Successful leaders assess downturns to see where they can improve the next time around, and then they do. They know each opportunity in life is a learning experience, even the ones that result in some of the worst case scenarios like bankruptcy or a failed startup.

4. They analyze every action you take and sentence you say with incredible speed

Top-notch leaders analyze people with expert speed. They worked their psychological evaluation down to a science, so they don’t let their analysis interrupt their communication. If you read enough psychology books and act as a leader, it becomes easy to identify those who aren’t.

Most leaders can make conclusions about others in seconds just by evaluating someone’s walking posture or the first words they speak. Always keep yourself straightened, always open with a smile, and steer the conversation to something mutually beneficial. If you can do that, you’re off to a good start.

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5. They keep their cool under surmounting pressure

When other people see dead ends, company leaders will keep pushing. Part of being a leader is being determined that you’ll find the answers to your problems along the way. It takes confidence, instilling faith in those who follow you, and an incredible focus on moving forward.

I’ve seen leaders survive under immense pressure whether as a CEO of what appears to be a soon-to-fail startup or a football captain motivating their team during halftime while 21 points behind. A successful leader will keep his team thriving at almost all costs because without their team, they’re not a leader.

6. They say everything with purpose

Leaders can be extremely emotional. Sometimes this can be exactly what their followers need for inspiration. Other times, it can result in disaster. Good leaders recognize the emotions that bring out the best in people, so even though they may not know the exact words to say, they’ll make sure to exhibit their passion in the right direction.

Also, successful leaders don’t waste time with needless conversation because they have important projects to finish to help their company grow. So, asking the right questions, being concise, and getting your point across in an efficient manner is crucial.

7. They take every action with purpose

As a leader, every move must be somewhat calculated. There’s too little time to waste on things that are not vital for success. They understand the value of keeping their actions strictly revolved around projects and habits that maintain their leadership.

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Without adherence to specific actions that brought you up to become a leader, you’ll soon find yourself losing control. New company hires, waking up at a specific time every morning and making time for family on particular days, they plan appropriately.

8. They are experts in managing relationships

Keeping healthy relationships is a sign of high emotional intelligence. But keeping the right relationships healthy is a sign of leadership. As you grow, not everyone who you’ve met and established communication with can remain as close to you as they were before.

Leaders know that maintaining a healthy circle of people around them is key to keeping their emotional stability. The last thing they need are employees, partners, or friends with negative attitudes. Sometimes this means family, too. Leaders understand their limits to bringing up and keeping others on their journey before they have to move on. Knowing when can be the difference in their success.

9. They self-evaluate

Self-evaluation is critical to improving. I suggest everyone take up journaling and write down a few areas where they need to improve. Self-evaluating is an excellent technique for staying humble and keeping in mind that you should always be learning. But be careful, because too much can lead to a succession of negative thoughts.

Successful leaders are always looking to better their results. If something is not working, then it requires a change from them. For example, if their company is in trouble or their relationships are deteriorating, they don’t look to blame others, but instead they always ask, “What can I do differently?”

You think you have what it takes to have a high emotional intelligence? If so, time to step up and become a leader.

Featured photo credit: Business Insider via static3.businessinsider.com

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Last Updated on March 14, 2019

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

Recruiters might hold thousands of interviews in their careers and a lot of them are reporting the same thing—that most candidates play it safe with the questions they ask, or have no questions to ask in a job interview at all.

For job applicants, this approach is crazy! This is a job that you’re going to dedicate a lot of hours to and that might have a huge impact on your future career. Don’t throw away the chance to figure out if the position is perfect for you.

Here are 7 killer questions to ask in a job interview that will both impress your counterpart and give you some really useful insights into whether this job will be a dream … or a nightmare.

1. What are some challenges I might come up against this role?

A lesser candidate might ask, “what does a typical day look like in this role?” While this is a perfectly reasonable question to ask in an interview, focusing on potential challenges takes you much further because it indicates that you already are visualizing yourself in the role.

It’s impressive because it shows that you are not afraid of challenges, and you are prepared to strategize a game plan upfront to make sure you succeed if you get the job.

It can also open up a conversation about how you’ve solved problems in the past which can be a reassuring exercise for both you and the hiring manager.

How it helps you:

If you ask the interviewer to describe a typical day, you may get a vibrant picture of all the lovely things you’ll get to do in this job and all the lovely people you’ll get to do them with.

Asking about potential roadblocks means you hear the other side of the story—dysfunctional teams, internal politics, difficult clients, bootstrap budgets and so on. This can help you decide if you’re up for the challenge or whether, for the sake of your sanity, you should respectfully decline the job offer.

2. What are the qualities of really successful people in this role?

Employers don’t want to hire someone who goes through the motions; they want to hire someone who will excel.

Asking this question shows that you care about success, too. How could they not hire you with a dragon-slayer attitude like that?

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How it helps you:

Interviewers hire people who are great people to work with, but the definition of “great people” differs from person to person.

Does this company hire and promote people with a specific attitude, approach, worth ethic or communication style? Are the most successful people in this role strong extroverts who love to talk and socialize when you are studious and reserved? Does the company reward those who work insane hours when you’re happiest in a more relaxed environment?

If so, then this may not be the right match for you.

Whatever the answer is, you can decide whether you have what it takes for the manager to be happy with your performance in this role. And if the interviewer has no idea what success looks like for this position, this is a sign to proceed with extreme caution.

3. From the research I did on your company, I noticed the culture really supports XYZ. Can you tell me more about that element of the culture and how it impacts this job role?

Of course, you could just ask “what is the culture like here? ” but then you would miss a great opportunity to show that you’ve done your research!

Interviewers give BIG bonus point to those who read up and pay attention, and you’ve just pointed out that (a) you’re diligent in your research (b) you care about the company culture and (c) you’re committed to finding a great cultural fit.

How it helps you:

This question is so useful because it lets you pick an element of the culture that you really care about and that will have the most impact on whether you are happy with the organization.

For example, if training and development is important to you, then you need to know what’s on offer so you don’t end up in a dead-end job with no learning opportunities.

Companies often talk a good talk, and their press releases may be full of shiny CSR initiatives and all the headline-grabbing diversity programs they’re putting in place. This is your opportunity to look under the hood and see if the company lives its values on the ground.

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A company that says it is committed to doing the right thing by customers should not judge success by the number of up-sells an employee makes, for instance. Look for consistency, so you aren’t in for a culture shock after you start.

4. What is the promotion path for this role, and how would my performance on that path be measured?

To be clear, you are not asking when you will get promoted. Don’t go there—it’s presumptuous, and it indicates that you think you are better than the role you have applied for.

A career-minded candidate, on the other hand, usually has a plan that she’s working towards. This question shows you have a great drive toward growth and advancement and an intention to stick with the company beyond your current state.

How it helps you:

One word: hierarchy.

All organizations have levels of work and authority—executives, upper managers, line managers, the workforce, and so on. Understanding the hierarchical structure gives you power, because you can decide if you can work within it and are capable of climbing through its ranks, or whether it will be endlessly frustrating to you.

In a traditional pyramid hierarchy, for example, the people at the bottom tend to have very little autonomy to make decisions. This gets better as you rise up through the pyramid, but even middle managers have little power to create policy; they are more concerned with enforcing the rules the top leaders make.

If having a high degree of autonomy and accountability is important to you, you may do better in a flat hierarchy where work teams can design their own way of achieving the corporate goals.

5. What’s the most important thing the successful candidate could accomplish in their first 3 months/6 months/year?

Of all the questions to ask in a job interview, this one is impressive because it shows that you identify with and want to be a successful performer, and not just an average one.

Here, you’re drilling down into what the company needs, and needs quite urgently, proving that you’re all about adding value to the organization and not just about what’s in it for you.

How it helps you:

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Most job descriptions come with 8, 10 or 12 different job responsibilities and a lot of them with be boilerplate or responsibilities that someone in HR thinks are associated with this role. This question gives you a better sense of which responsibilities are the most important—and they may not be what initially attracted you to the role.

If you like the idea of training juniors, for example, but success is judged purely on your sales figures, then is this really the job you thought you were applying for?

This question will also give you an idea of what kind of learning curve you’re expected to have and whether you’ll get any ramp-up time before getting down to business. If you’re the type of person who likes to jump right in and get things done, for instance, you may not be thrilled to hear that you’re going to spend the first three months shadowing a peer.

6. What do you like about working here?

This simple question is all about building rapport with the interviewer. People like to talk about themselves, and the interviewer will be flattered that you’re interested in her opinions.

Hopefully, you’ll find some great connection points that the two of you share. What similar things drive you head into the office each day? How will you fit into the culture?

How it helps you:

You can learn a lot from this question. Someone who genuinely enjoys his job will be able to list several things they like, and their answers will sound passionate and sincere. If not….well, you might consider that a red flag.

Since you potentially can learn a lot about the company culture from this question, it’s a good idea to figure out upfront what’s important to you. Maybe you’re looking for a hands-off boss who values independent thought and creativity? Maybe you work better in environments that move at a rapid, exciting pace?

Whatever’s important to you, listen carefully and see if you can find any common ground.

7. Based on this interview, do you have any questions or concerns about my qualifications for the role?

What a great closing question to ask in a job interview! It shows that you’re not afraid of feedback—in fact, you are inviting it. Not being able to take criticism is a red flag for employers, who need to know that you’ll act on any “coaching moments” with a good heart.

As a bonus, asking this question shows that you are really interested in the position and wish to clear up anything that may be holding the company back from hiring you.

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How it helps you:

What a devious beast this question is! On the surface, it looks straightforward, but it’s actually giving you four key pieces of information.

First, is the manager capable of giving you feedback when put on the spot like this? Some managers are scared of giving feedback, or don’t think it’s important enough to bother outside of a formal performance appraisal. Do you want to work for a boss like that? How will you improve if no one is telling you what you did wrong?

Second, can the manager give feedback in a constructive way without being too pillowy or too confrontational? It’s unfair to expect the interviewer to have figured out your preferred way of receiving feedback in the space of an interview, but if she come back with a machine-gun fire of shortcomings or one of those corporate feedback “sandwiches” (the doozy slipped between two slices of compliment), then you need to ask yourself, can you work with someone who gives feedback like that?

Third, you get to learn the things the hiring manager is concerned about before you leave the interview. This gives you the chance to make a final, tailored sales pitch so you can convince the interviewer that she should not be worried about those things.

Fourth, you get to learn the things the hiring manager is concerned about period. If turnover is keeping him up at night, then your frequent job hopping might get a lot of additional scrutiny. If he’s facing some issues with conflict or communication, then he might raise concerns regarding your performance in this area.

Listen carefully: the concerns that are being raised about you might actually be a proxy for problems in the wider organization.

Making Your Interview Work for You

Interviews are a two-way street. While it is important to differentiate yourself from every other candidate, understand that convincing the interviewer you’re the right person for the role goes hand-in-hand with figuring out if the job is the right fit for you.

Would you feel happy in a work environment where the people, priorities, culture and management style were completely at odds with the way you work? Didn’t think so!

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Featured photo credit: Amy Hirschi via unsplash.com

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