In my last post, I talked about six of the most common work habits that sabotage your productivity. The first offender on my list was how frequently you check your email. As I was writing my last article, I found that there was a ton of information on that topic, and it was really deserving of its own dedicated article.
When it comes to our work email, most of us see it as a ball and chain. We’ve constantly got to be checking it, or risk the wrath of the bosses and co-workers that are trying to communicate with us. If we don’t respond to an email within 5 minutes, we’re seen as lazy or unproductive.
But according to some experts, checking your email too frequently is actually a major factor that can contribute to diminished productivity. If you are one of those “every time my phone dings I must check my email immediately” sort of people, read on to discover why you may have become your own worst enemy.
How Often is Normal?
So just how often does the average person check their email in a given day? It’s hard to track down reliable statistics. According to one poll, about 40% of people surveyed that they thought they checked their email between 6 and 20 times per day. Of course, it’s hard to say how accurate a person is when gauging their own email habits.
Another survey says that 56.4% of people only check their email between 0-5 times per day. However, that study is from 2009, and arguably quite dated.
“Never Check Your Email in the Morning”
Oprah’s favorite organizational expert is a woman called Julie Morgenstern, author of “Never Check Email in the Morning.” Guess what she advises?
According to Morgenstern, checking your email first thing when you get into the office each morning is problematic because it can a false sense of accomplishment. You answer 40 emails, and you feel like you’ve done a lot of work, but in reality you probably still have piles of paperwork, meetings, and phone calls to make. Answering email is essential to doing your work, but it isn’t always something that is actively making money for you or your company.
Productivity expert Sid Savara also agrees with Morgenstern. “When it comes to email, ignorance is bliss. That’s why if you’ve got something important you want to make progress on, I have these four words for you: Don’t check your email. As soon as you get up, work on something important for 30-45 minutes, and only then check it. If you can stand it, wait even longer. Some days I don’t check email at all until after lunch…Any new information you get can cause you to get distracted. I can’t control everything, but I can control my own self made distractions.”
The 24-Hour Method
Other people argue that rather than check your emails starting later in the day, you should just check them once per day, in the morning. Among the members of this camp is productivity expert Elizabeth Grace Saunders. She generally clears out her inbox during the first 1-2 hours of her day, and formulates her game plan for the rest of the day after that. After that, she doesn’t generally look at her email again for the rest of the day, allowing her to focus completely on business development and client projects.
This is harder, of course, if you are at the bottom of the food chain at your company. But if you are in upper management or you are self-employed, setting this routine can be a great way to boost your productivity.
When in Doubt, Check the Chart
Scott Scheper checks his email twice a day, and has created a handy flow chart for helping you to blow through all the unread messages in your inbox.
Every time you open a new email, ask yourself 3 basic questions:
1. Is this relevant?
2. Can I solve this?
3. Will it take less than 2 minutes of my time to deal with this?
By following his handy flow chart, you’ll develop a new way to bust through your inbox more efficiently.
5 A Day
And just in case you hadn’t had enough conflicting expert opinions, here’s one more. Rod Kurtz of Business Week argues that you ought to be checking your work email five times per day.
“Check your inbox only five times daily–first thing in the morning, mid-morning, after lunch, mid-afternoon, and end of day. Or even less if you are capable. This works when you turn off the automatic send/receive function, allowing you up to two hours to focus on your work, rather than to be continually interrupted. It works when you group the sorting of your e-mail, making you more productive and efficient in dealing with it.”
Conclusion
There’s a difference between being busy and being productive. Make sure that you schedule your email time in such a way that you avoid confusing the two. If you approach your email with the correct attitude, you can boost your productivity by leaps and bounds.
In the words of Scott Scheper, “A day filled with shooting the breeze with employees, answering questions, staring at emails, checking social networks and chatting with colleagues won’t make you rich. It’ll make you busy.”
What’s your daily email routine? Do you plan to try any of these tips? Let us know in the comments below!

















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I check my mail as it arrives. I am a freelancer and part of my acquisition comes from job postings on the web, where it is important to be one of the first to react. I find it is actually not that distracting, but that may be because the mails arrive as a batch at set times.
Timothy Ferris, the author of “Four Hour Workweek”, suggests to read email at 12pm and 4pm, where the bulk of the email will arrive. So far this rule has worked well for me (a student), leaving me more focused and alert on more important stuff :)
As an auditor I could get a chance with a 2x a day check of the work email. But now as a liaison – no way- we have scheduling issues that we need to tackle promptly on a busy day it is a whack a mole city in the food chain to get things accomplished and past the information forward.
I recently forced myself to quit the habit of checking my email first thing in the morning. To my big surprise it’s a big timesaver. I’m still trying to figure out why, but for the moment it works.
i wont check my mail dialy or weekly coz when this social network community websites come we never check mails :( http://www.mobilecruze.com
yes now a days facebook and orkut msn are mainly used by ppl more than checking their mails
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Working virtually where all communications are done through email and no personal contact with your client, this is a tough thing to do. I may agree with some points you have but I think it also depends on what type of job or business you have. If you’re business greatly depends on social media marketing, then it’s really a hard habit to break.
This is definitely a problem for me, I check my e-mails way to often. A lot of times my inbox is filed with important things, but they just take up so much of my time. I am one of those every 20 minute checkers, but I think I will try to start implementing the chart thing. Thanks for this great post, and needed reminder! :)
~Pianolessongirl,
Dakota
Great read. Do you mind if I reference this in our next newsletter?
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All my emails are forwarded to one address which is checked automatically in every couple minutes by google mail checker which is an extension in Google Chrome. No time wasted on checking emails.
I prefer to do lists and not getting stuck on email all day. However, I do know people that base their workload and tasks (to do list) on their email requests, so they rely on email requests for their to do list. This is not efficient, but how do they stop?
I prefer to do lists and not getting stuck on email all day. However, I do know people that base their workload and tasks (to do list) on their email requests, so they rely on email requests for their to do list. This is not efficient, but how do they stop?
I prefer to do lists and not getting stuck on email all day. However, I do know people that base their workload and tasks (to do list) on their email requests, so they rely on email requests for their to do list. This is not efficient, but how do they stop?
I have come to separate work from personal mail. Personal mail I tend to check after work – as soon as I get home. Work mail – I start checking the moment I log in for work. Once after lunch break is over and once 30 minutes before the working day is over.
I admit that I’m constantly checking my email until I fall asleep
This is an interesting post. After reading it, it made me think on how I deal with my emails. I believe that as much as we make it a point to follow a certain schedule, everything still depends upon the situation.
I check my email from my iPhone many times a day. I don’t really see the point in having email and checking it only once or twice a day. At that rate you might as well go back to snail mail. Why does everyone make email sound like such an encumbrance?
I don’t check it in the morning because I go to the gym and I don’t want to interrupt that flow before I go. But not checking email frequently, sounds like something old folks do. Like not texting or not having a data plan or a decent cell phone. I just hate dealing with people like that.
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