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3 Dumbass Start-up Mistakes That You’re Probably Making

3 Dumbass Start-up Mistakes That You’re Probably Making

In my freshman year of college (2007), my friends and I wanted to start a magazine publishing company aptly named DTO (Defying The Odds) Publishing. We had a great idea for a local periodical that would give out fitness advice and integrate coupons and ad space from local businesses. This was all pre-iPad, so don’t judge me. We were hyped and to this day, I think it would have worked with the correct follow through. We had nothing but free time and the university had even offered to let us use their printing press, there was really nothing standing in our way.. I think one of the media directors had a “thing” for me. It was a slam dunk.

We never even published our first article.

When I think about the epic fall-apart, I cringe and I get the prickles on the back of my neck. The kind of prickles mixed with face-palm and a little bit of shame. We even had a logo designed. It’s somewhere in the deep netherworld of my hard drive sobbing uncontrollably and I can’t bear to look at it.

So what happened to DTO? It crashed and burned brilliantly, of course.

Were we just a bunch of lazy jackasses lacking ambition and business smarts? No, we weren’t. But we did make some major start-up mistakes that we couldn’t take back.

Here are the big mistakes you’re up against and the solutions to turn them around fast.

think about in the shower

    Start-Up Mistake # 1: You never learn “idea incubation”

    Being the naive 19 year olds that we were, we thought one way to start our business would be to take a trip to the local SBDC (Small Business Development Center) to get some solid advice on what steps to implement next.

    What a mistake!

    The SBDC office in Tampa is pretty convincing. It’s located in a big glass building overlooking the water on the top floor — quite authoritative. It’s filled with little offices that say “Joe Schmoe, Super-smart MBA” on the glass door. So we set up our appointment with one of the consultants to talk about our magazine and he proceeded to pull out books, charts and graphs on the publishing industry that demonstrated precisely what we feared the most: we were going to fail.

    Every graph had a downward trend, every expense report was in the red. He all but said “There’s nothing you can do to make this work.” Right then and there, based on someone else’s opinion of my business model, I mentally began packing up shop.

    Looking back on the situation, I can’t believe I gave up that easily. I assumed that somebody with “credentials” and my apparent best interests in mind was worth listening to.

    Start-up entrepreneurs have tough exteriors, but we’re fragile on the inside. We are scared and when it comes down to it, we’re often subconsciously looking for a reason why our idea won’t work because many of us don’t believe in our heart of hearts that we are worthy of success. In the baby stages of your idea, before it’s fully developed and walking by itself, it’s extremely easy to become discouraged and give up.

    Don’t.

    This is the period of time when you need to be letting your idea incubate.

    The High Leverage solution:

    I know you’re excited about your idea…and although I don’t know you, I’m excited for you too. For all I know, you could be the love child of Zuckerberg and Jobs. Kind of gross to think about, but kind of cool.

    Either way, I’m sure you have a great idea. Too bad the idea itself worthless.

    “What do you mean by worthless, Daniel? I thought you told me I was smart and creative…wahhh!”

    Relax. Your idea is worthless because an idea unexecuted remains just that: an idea. Only executed ideas have value in the start-up world. An idea has to be born to actually grow up.

    Think of your your mind as a womb and your initial idea as the small collection of cells called a zygote (dork alert) that will eventually multiply and create the fetus. Those idea cells need the right conditions to grow, or else, no fetus. After that, the fetus needs time to develop to turn into the infant that will eventually be your business and once your idea is born, it will continue to grow with the help of resources outside of you. It will start walking, you’ll teach it to ride a bike and it will grow up. Maybe if you’re lucky, it will even take care of you in your old age. That was a gross and convoluted metaphor, but I hope it made sense.

    What happens if you deliver a baby before it’s ready to come out? Premature babies are often too weak to survive on their own. There’s a higher mortality rate. I was a “preemie” and I have the tube scars on my chest to prove that being born too early is a hard road. Feel bad for me.

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    The key to giving birth to a healthy baby (or idea) is incubation.

    No matter how excited you are with your idea, your task is to incubate it for as long as you need to in order to make sure that you can deliver it successfully. Let some of the complex ideas and questions bouncing around in your head settle down and simplify. Get some answers for yourself so that when others (friends, family, ‘experts’) inevitably try to poke holes in what you’re doing (and, oh, will they ever) – you have the confidence to either respond to them without completely crumbling or you realize that their objections are completely unwarranted.

    Incubation isn’t a new phenomenon. Some of the most successful start-ups have been born from incubation programs that give them the resources and time needed to develop before releasing them out into the dangerous, predatory market of competition and public scrutiny. Y Combinator and Techstars both have incubation programs that nurse fledgling ideas until they are big and strong – and look at the marked difference in failure rate between those programs and first year start-ups without the period of incubation.

    http://www.xconomy.com/seattle/2011/11/03/infographic-college-or-incubator-for-startup-founders/

      Source:xconomy.com

      In some cases, start-ups incubated at Techstars were 600% more likely to succeed than other first year businesses. 600 percent. Pretty overwhelming evidence for coddling your fledgling idea.

      Now, to be clear, you don’t need to be in one of these programs to greatly increase your chances of success. Incubate your ideas, strengthen them in your head, flesh them out in your mind, refine them and find their true voice. Find your market, research the hell out of your competition and learn what people really want rather than assuming that you already know. Become painfully aware of the effort your endeavor will entail.

      Talking to others about our ideas too soon will expose them before they are ready. Play it close to the chest, give yourself time to refine, then start bringing them into fruition.

      Incubate, then act.

      Start-Up Mistake #2: You keep #$%&ing up your social media marketing

      Some would be entrepreneurs want to start a new website any time they think of a good idea. They get all juiced about it, then start flinging their crap all over social media like a chimp on heat.

      “Follow me, ‘LIKE’ me, look what I did, check this out!”

      I could kill myself every time I get a notification like this. I’m going to kill you if I see you sending notifications out asking me to check out your new site. I’m unfriending all of you!

      Here’s the thing, it’s important to have a social media presence. Sure, let people know you’re alive…let them know what you’re working on. But let’s face it, there are two very sad realities about your social media network:

      Nobody is listening to you and nobody cares.

      Even your mom doesn’t really care. She’s just humoring you.

       “Oh there Daniel goes, being mean again.”

      I’m not being mean, I’m just being honest. Social media is great as a way to talk to people, but it’s also a huge ego machine. We’ve designed social media as a collective mirror so that we can determine how people feel about us.

      We want to leverage social media to expose our ideas to new markets and connect with people we wouldn’t typically have the opportunity to connect with. Problem is, it’s usually the same 10% of people responding to us every time we post. If you have 1,000 friends on Facebook, you probably have 25 that actually like you enough to check up on you, 15 that you actually talk to and 5-10 who will actually take the time to check out your business.

      And all of this is your fault.

      Sad, but true. Luckily, there’s a way to fix it.

      The High Leverage Solution

      So am I saying social media is useless? Isn’t that completely counter-intuitive to the current trends in marketing right now that say strong social presence is actually a key component to successful start-ups?

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      Well….yes and no.

      Social media is useless for your business if it’s just your mom, your friends from college and your dog looking at your updates.nYes, I know people who make profiles for their dogs. Very, very lonely people.

      Essentially, the friends you already have aren’t going to give you the feedback you need to grow. They’re going to like almost everything you put out. You need unbiased perspectives. Social media is only useful when you can leverage it one and two levels outside of your immediate social group and start building relationships with people that you don’t know directly, but who may still know of you through a mutual friend (or friend-of-a-friend).

      This one-off relationship creates social proof.

      What exactly is social proof? My friend, you ask excellent questions. You’ve been controlled and coerced by social proof most of your life, even if you weren’t aware of it.

       “No, it’s not that fast. You’ll be fine.”

       “Don’t worry about it, we’re all skipping. They told us we could.”

      “No, you can’t get pregnant the first time. I learned it in health class.”

       “Smoke this, you’ll like it. My friends and I smoke it all the time.”

      Any of these sound familiar? The last two definitely NEVER happened to me.

      Social proof is a form of peer pressure that we leverage on each other with the basic premise that if one person or a group of people that you know have done something, you should/can/might do that thing too. Of course, when we grow up we become immune to this type of dollar store trick psychology, right?

      Hell no!

      Don’t believe me? Just ask The Nielsen Company. They’ve been tracking what people do, buy and watch in a really creepy big brother way for over 88 years – and they’ve gotten freaky good at it. They found that 90% of people “completely” or “somewhat” trusted recommendations from people that they know. Talk about pre-qualification and peer pressure.

      trust_in_advertising

        Source: The Nielsen Company

        Social proof is alive and well. Social media is the best way to leverage it, but like I said, you have to be able to break out of your immediate circle and stop begging for praise from your friends who’d tell you that your retarded stick figure sketches are masterpieces.

        How do you break out of your immediate sphere of influence and affect people who can actually help build your business?

        Positioning. You need expert positioning.

        People want to follow experts, gurus and authoritative figures. They don’t want your opinions, they want your educated insights as a thought leader. So the first step is to start referring to yourself as a leader. Dan Zarella did an interesting study on the relationship between authoritative key words in Twitter bios and follower number.

        guru_followers

          Source: Dan Zarella

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          Note all the words indicate expertise. Titles like “official”, “founder”, “speaker”, “expert”, “guru” and “author” all tell people:

           “Hi, listen to me. I’m smarter than you.”

          And you know us humans. We love to be led by smart people. So start leading. Whatever your start-up is, one of these titles probably applies to you. Use it.

          What Would MLK Jr. Do (on social media)…?

          In the same context as assuming a leadership-worthy title, you also must begin speaking like a leader. As it turns out, true leaders don’t spend 140 characters yammering about themselves. Leaders create valuable content for people to learn from and give direction to their field.

          Think about what the term “thought leader” really means. A thought leader says:

          “you already know me and what I’m about. I’m a _____ (insert above authoritative Twitter bio words). Here’s what you should be doing if you want to achieve similar results.”

          If I ever need to tweak the context or voice of my social media interaction, I just think of Martin Luther King Jr.

          I ask WWMLKD? Imagine two hypothetical tweets from the 1963 march on Washington:

          @MLKjr: Dammit, my feet are killing me. It’s so hot out here, I got those #PitStains going on. Hope @CorettaScott got something good for me to eat when I get home.

          or….

          @MLKjr: Injustice anywhere is a threat to justice everywhere. Here’s an article for my followers to consider [insert link].

          Now, which tweet communicates more power and authority? Which is more focused on creating value? Which one do you care about more? Which MLK jr. are you more likely to follow.

          Notice that tweet number 1 might have actually been what he was feeling at the time, but it comes off very “me-centered” and selfish. Tweet 2, on the other hand, is a carefully crafted message that communicates the ideas of a thought leader. Incidentally, it’s actually a real quote from a letter that MLK wrote as well. Hmm, maybe he was on to something. We all need to adhere to the etiquette of tweet 2.

          Engaging social media in the context of a thought leader does two things:

          •  First, it stops you from looking like a flaming Will-Ferrell-in-Anchorman douchebag.
          •  Second, it makes you relatable and likeable by showing that you genuinely want to contribute to society for a reason outside of your gigantic ego stroking addiction.

          It’s a true win-win.

          Zarella found another gem that proves follower count CLEARLY drops as self-referential tweets increase. Interesting. This scientifically proves that people don’t care about what you ate for breakfast. They care about how your information can help them grow and move their lives forward. Be a leader in tone and context by helping them to do that.

          Next time you get a case of the “me, me me’s”, think about this:

          self_ref

            Source: Dan Zarella

            Start-Up Mistake #3: you’re still trying to “network” like a jerk

            Here’s the thing about other people: we need them. You can’t build a business on your own and the success of your business largely depends on the quality of people it attracts. So you need to be diligent in attracting the right people to build your network.

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            Before we dive into this one, let’s talk a little about the term “networking” — what it IS and what it IS NOT.

            • Networking is NOT friending or following people on social media.
            • Networking is NOT meeting someone and immediately trying to leverage them in some way.
            • Networking is not joining some business club with a bunch of wannabe’s in a circle jerk trying to generate leads together after a $699 initiation fee.
            • Networking…unfortunately, is not always fast.

            We all know that we have to network in order to build our businesses. However, if I told you to go out and do it…you probably wouldn’t be able to. It’s not a linear process.

            And that’s OK.

            The Mistake

            The truth is, networking simply for the sake of networking is just creepy and unnatural because of the implied message if gives off to other people:

            “Hey, I don’t know you from jack…but I was hoping that you’d be comfortable enough to give me your advice and hook me up with all your closest personal and business connections. Also, my name is Daniel.”

            Would that motivate you to whip out your little black book and give me the hook up?

            A big, fat HELL NO.

            Yet that’s the implicit message sent when we network simply to enhance our business. It often comes off as self-serving.

            Stop it.

            Stop forcing unnatural interaction with others in your industry with an underhanded ulterior motive. It’s not cute (and they know you’re doing it).

            The High Leverage Solution

            So what is the correct way to network and enhance your positioning without becoming a leech?

            The temptation is to think of yourself like a central server in the middle of a bunch of nodes — all of them receiving your information, and with the right combination of signals from you, doing what you want them to do.

            Try this instead:

            Rather than thinking about yourself at the center of the nodes, think of yourself as a node among fellow nodes, with no central hub — just an endless connection of (mostly) friendly compatriots. You’re all working to pass information along, and it goes both ways. You’re all connected on an equal plane, without trying to gain advantage or hoard resources from one another.

            Your goal here is to make friends, not just connections.

            To really get yourself in this mindset, you have to start asking different questions. Rather than “how can this person help me?”, it’s much more useful in the long run to actively seek out people to help and ask “how can I serve this person benevolently?”

            Besides the fact that JFK would be quite proud of you, the the cool part about this paradigm is that your initial act of service doesn’t have to be huge to justify a huge return later.

            The effects of obligation, reciprocity and compliance have all been well documented. As a part maintaining of social norms, people will go to extreme lengths to return a favor (even one that was not asked for) — regardless of whether they actually like the person or not — as demonstrated in an experiment by Cornell psychologist Dennis Regan in 1971.

            Regan had subjects believe they were in an “art appreciation” experiment with a partner, who was really Regan’s assistant. In the experiment the assistant would disappear for a two-minute break and bring back a soft drink for the subject. After the art experiment was through, the assistant asked the subject to buy raffle tickets from him. In the control group the assistant behaved in exactly the same manner, but did not buy the subject a drink. The subjects who had received the favor, a soft drink, bought more raffle tickets than those in the control group despite the fact that they hadn’t asked for the drink to begin with. Regan also had the subjects fill out surveys after they finished the experiment and found that whether they personally liked the assistant or not had no effect on how many tickets they bought. One problem of reciprocity, however, focuses on the unequal profit obtained from the concept of reciprocal concessions. The emotional burden to repay bothers some more than others, causing some to overcompensate with more than what was given originally. In the Regan study, subjects paid more money for the tickets than the cost of the (un-requested) soft drink.

            According to the study, most participants actually felt obligated to give back more than they were given simply because they were given a gift. Interesting. Now, to be clear, you want to use these psychological tendencies for good, not evil. Approach people bearing genuine goodwill, offering to help them achieve something. More than likely it will be returned to you. So really dig deep on what you have to offer, then give it everything you have.

            Soon you’ll have a bunch of genuine friends rather than business acquaintances. With a bunch of friends helping you to pay it forward and working to see you succeed, there will be no need to “network” ever again.

             

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            Last Updated on September 18, 2019

            11 Hard Skills That Will Land You More Career Opportunities

            11 Hard Skills That Will Land You More Career Opportunities

            Are you looking to move up the career ladder? Or maybe you’re tired of having a “job” and want to start looking for a more permanent career?

            Whatever your motivation, you are going to have to learn some new and different hard skills to broaden your opportunities. After all, there’s a very famous quote that says:

            “The definition of insanity is doing the same thing over and over again, but expecting different results.” – Albert Einstein

            While the insanity part doesn’t really fit here, the overall message is a good one. If you are looking for a different result (career advancement, more money or even a career instead of a job), it’s up to you to make it happen. This is both the good news and bad news!

            The good news is that because it’s up to you, you have complete control over it happening. The bad news is that change is hard. Humans are creatures of habit, that’s why we develop routines, and anything that disrupts that routine causes us anxiety. And we will do almost anything to get rid of that anxiety. The overweight person will calm their anxiety by eating that doughnut, the smoker will light up a cigarette to avoid anxiety.

            What we want to do with this article is to give you the hard skills you’ll need to reduce that anxiety so you can move up that corporate ladder, make more money or have career instead of just a “job.”

            The following hard skills are essential to learn if you want to advance your career. They may not be easy to take up, but definitely worth your effort of learning:

            1. Cloud Computing

            “Simply put, cloud computing is the delivery of computing services—servers, storage, databases, networking, software, analytics, intelligence and more—over the Internet “the cloud” to offer faster innovation, flexible resources, and economies of scale. You typically pay only for cloud services you use, helping lower your operating costs, run your infrastructure more efficiently, and scale as your business needs change.” Microsoft[1]

            There are many different jobs available in the cloud computing world today. They range from architects and developers to data scientists, security pros. Each job is its own specialty and requires a high level of specification for advancement.

            This is definitely a hard skill that requires education. But if the tech world and computers are your thing you can make cloud computing a lucrative career.

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            2. Data Mining and Statistical Analysis

            Again, these are highly specialized fields. Data mining is defined as using large sets of data to look for anomalies and other patterns that can be used to predict future behavior.

            Amazon is probably the best known company to use data mining. Have you ever noticed that when you buy something at Amazon, you’ll see a little ad at the bottom that says “customers who bought this also bought…”and it lists 2-3 other items? All of that information comes from data mining, by examining the millions of sales amazon makes they can predict that if you buy item #1 there is a high likelihood that you will buy one of the other items too. T

            his not only increases sales for Amazon, but it also serves as a reminder for you that you may need these additional items for your project. This is very valuable information and has a wide range of uses. Although it has a bad reputation and evil sounding name, it is a very useful tool for maximizing productivity and sales.

            3. Data Management

            All companies today deal with a ton of data! Being able to manage that data in an efficient manor is not only highly prized, but a necessity.

            We all have these things on our desks called computers. Unless there is a need for a paper copy, almost all of our data is computerized. Meaning that, in theory it is all at our fingertips. Being able to organize that data so that it’s easily and quickly retrievable is why computers are replacing filing cabinets!

            However, just like the old fashion filing cabinet, data management on a computer is only good if it’s well organized. You want to make sure that you are keeping your data well organized so that it’s easy to find when needed. This is a skill that comes easily to some people (are you a person that makes lists? Good!) but with others it will be a skill that needs to be practices. Make sure that this is a discipline you master.

            4. Scheduling

            Being able to make and keep to a schedule is a very useful tool in both business and life. Effective scheduling means that you can prioritize projects, understand the tools needed to get the job done on time and that you are organized enough to lead people.

            An important point here is to write things down! Whether it’s in an old fashion daily or weekly organizer or in a PDA. Have a copy of your schedule available at your fingertips at all times.

            5. Financial Skills

            These are especially important when looking for that promotion. The higher up the ladder you go, the more you’ll have to deal with things like accounting, budgeting, financial planning and cash flow management.

            While you may not need to be an expert at all of these, you should have a good grasp of all of them. This is where taking a few night classes at your local community college is a good idea. You don’t need to become an expert, but brushing up on these skills will help you tremendously.

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            6. Research Skills

            These are important in all aspects of life, but especially in your work-life.

            Are you looking for that first job out of school? Nothing impresses a boss or hiring manager more than someone who has researched the company. Trust me, they deal with people walking in off the street everyday looking for a job, but managers and owners need to see the value in hiring (or promoting) you.

            So do your research and have some company specific questions ready to ask. Show that you are interested in working for that company or that position and not just “a” job or the “promotion” because you have seniority or need the money.

            If it’s a promotion that you are after, never bad mouth the previous occupant. Instead pick out an example that he/she was good at and explain how you would like to use or expand that policy and how it would enhance the policy changes you’d like to make.

            If it’s a new job you’re going for, then make sure to have some company specific questions ready to show that you have done your homework for the new position.

            7. Marketing Skills

            While marketing a companies products or services has always been a highly sought after skill. In today’s world, it can take on several different forms.

            Some of the marketing skills that are highly sought after today include, SEO, Search Engine Optimization, SEM, Search Engine Marketing and marketing campaign management. Familiarity with Google Analytics as well as Word Press are also valuable.

            While traditional marketing and branding were focused on advertising and selling. Almost all marketing efforts now a days are focused on the internet.

            8. Network Security Specialist

            Again, this is a highly skilled position that requires specialized training. But the amount of data that all companies store is significant, and if that data is leaked or stolen, it can costs them millions of dollars in both lost revenue and lawsuits.

            So, if you have an interest in network security you will find the field both lucrative and stable.

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            9. Communication Skills

            At first glance, communication skills may not look like it fits into the category of “Hard Skills” that can help you succeed. But in this ever shrinking world where companies can do business from almost anywhere, communication is more and more important.

            Are you bilingual? It really doesn’t matter what language you speak, there’s a company out there looking for someone who speaks that language.

            10. Computer Programming

            I don’t know about you, but I’m pretty sure that computers are going to be around for a while! As both the hardware and software get more advanced, the need for computer programming is only going to increase.

            11. Graphic Design

            As of 2018, there were 4.37 million new websites launched.[2] A good number of them will fail because they just aren’t interesting enough visually. The use of templates and replicated websites is only making the problem worse.

            Part of the way Google ranks sites is through originality, this almost ensures that replicated sites will never get ranked through Google. So the more original your site is, the more likely people will visit and actually spend time there.

            That is what a good graphic designer does. Takes your basic idea and turns it into a website that people actually want to visit.

            Embrace the Anxiety That Comes with Change

            You know it’s going to be there, you know that you’ll want to give up as you’re learning these new skills but, you’ll also know that the end result is worth the journey.

            Here’s a little trick when you’re feeling overwhelmed:

            Have you ever met an ex-smoker who was sorry they quit? An ex-drinker or drug user that said life was much better before they quit? These people have gone through some of the most difficult challenges humans can go through including weeks, if not, months of intense physical withdrawal symptoms. They did it because they knew that the pain and anxiety they would experience would ultimately get them to a much better life.

            Now what was that complaint you had about attending night-school?

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            This is the part everyone hates, everyone thinks night-school, adult education and just generally giving up family and/or spare time. While those are certainly possible ways to develop the necessary skills, they aren’t the only way.

            You’ll want to check with your human resources department because depending on the company, a certain degree maybe required in order to even be considered for a position. In those cases, night-school, on-line or some other form of adult education maybe your best route.

            But as long as a degree isn’t required, then your options are wide open.

            Let’s just say that you’re a sales person interested in becoming the sales manager but, the territory you’ve been given will never produce the sales figures that would make you stand out as a good candidate for sales manager. So how about you start your own side business (don’t compete with your company), but let’s say you enjoy golf.

            In this day and age, there are plenty of places that will teach you how to sell products on-line and even set you up with your own website. So you start a site selling golf equipment and accessories (don’t worry, you won’t even have to carry inventory or worry about shipping).

            Now, when that sales manager spot opens up, you can explain that even though other salespeople had better numbers than you, it had nothing to do with your sales ability, it was more of a consequence of the territory your were given.

            And to prove it, you brought in some information about a side business, you started showing that you’re on target for a sales growth rate of 30% this year. And because you had to do all of the marketing for the business, you came up with some marketing strategies that you can bring to the new job (built-in experience).

            The Bottom Line

            We’ve put together these 11 hard skills as a way to give yourself a “leg up” on the competition. We’ve tried to make this a mixture of both skills that require a great deal of training, and also ones that you can work on and develop by yourself.

            We know that not everyone is cut out to be a cloud computing expert, but we also know that working on and having good scheduling skills will make you a much more desirable candidate for the position!

            We also don’t want you to discount the idea of a “side hustle“. Especially for people new to the workforce, having a business that you have started and run successfully shows potential employers that you have initiative, scheduling skills and ambition which can put you well ahead of your competition!

            As usual, we hope you found this article both enjoyable and informative. If you did, may we ask that you share it with your family and friends through social media. It really does help us and is greatly appreciated!

            More Skill to Help Advance Your Career

            Featured photo credit: Kyle Sterk via unsplash.com

            Reference

            [1] Microsoft Azure: Cloud Computing
            [2] Netcraft: December 2018 Web Server Survey

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