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5 Simple Ways to Boost Your Business Sales

5 Simple Ways to Boost Your Business Sales

Increasing your business’ sales can seem like a tricky process. Where do you start and how much is it going to cost you? Those are probably the questions going through your head right now, but the good news is that there are 5 simple techniques that you can implement into your business that will help you boost sales without costing you a dime or taking too much hard work.

1. Put the customer first.

The first thing every salesperson in your establishment needs to do is put the customer first. This does not just mean the brand new customers who walk through your door, but the loyal customers who have already purchased from you—those customers need to be lured back or your business will not flourish. Sure, it is great to get new business, but without your loyal customers coming back, those new customers are going to dwindle too. Help your employees learn how to cater to those repeat customers with simple tactics, such as greeting them by name, informing them of future sales, and offering them free samples of new products. The more special or rewarded your current customers feel, the more likely it is that they will come back again and again.

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2. Cut down on the time a sale takes.

Customers are busy (as we all are), which means they want to be in and out of your establishment in as little time as possible. You can help make this happen by having your sales professionals ready for any questions or problems that come up including having access to the pricing, special offers, and any other issues that may arise during the sales process. If there are questions that your sales staff cannot answer, they need to have a method of obtaining the answer fast—whether via telephone, instant message or any other way that technology allows them to provide an instant answer, taking the risk of losing the customer to a competitor that has the answer right away. In general, the quicker you can get customers in and out, the more satisfied they will be.

3. Cut down on wait time.

No one likes to wait, whether it is for a table at a restaurant, a fitting room at a retail store, or a room at the doctor’s office, waiting feels like a waste of time. Rather than forcing your customers to wait and get angry, use a waiting list management software that enables you to notify your clients when it is their turn. This efficient method of alerting clients helps to move people around your establishment and focusing on other things which is especially helpful if you are a retail store or a restaurant with a bar where clients can be spending more money. The app allows you to text customers right on their own smartphone or tablet when it is their turn. This helps to not only increase your profits, but also increase customer satisfaction, which can be directly tied to a successful business.

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4. Enlist team work.

Your employees should be able to work well together for the greater good of the clients. When you have employees that have one another’s back, you can trust that the customers are well cared for rather than having employees that are only out for themselves. For example, in the restaurant business, if you have a wait staff that not only caters to their specific tables, but keeps an eye on others to see if they have any immediate needs, you will have a higher level of customer satisfaction and a higher customer loyalty rate than an establishment with tables that get ignored because a server is overwhelmed.

5. Keep your employees happy.

No employee is going to try to boost your sales for you if he is unhappy. Let your employees know on a regular basis how important they are to you and that you value them. When employees feel like they have a special part in the success of a business, they are more likely to work hard to continue to increase sales. This step only requires you to be genuine and true to your word in order to make your employees feel good.

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If you are ready to take your sales to the next level, try a few of these simple tips. Whether you add a few simple steps to make the sales process easier for your sales professionals or you start to use a wait list management app, the key is that your focus is on the customer and how you can make his experience better. These tips will not take away from your profits; in fact, they will enhance your profits by allowing you to be more accessible to the customer in the long run.

Featured photo credit: Phil Roeder via flickr.com

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Last Updated on July 10, 2019

10 Great Skills to Include in Your Resume When You Change Careers

10 Great Skills to Include in Your Resume When You Change Careers

So you want to land a new job in a new field? That’s great. But before you start sending out applications left and right, you might want to make sure you have a solid resume first. Your resume will most likely be the first thing a potential employer looks at when evaluating you as a job candidate, and if you want to make a good first impression, having a knock-out resume is key.

Considering how competitive the workforce is now, it’s even more important that you create your best resume. Here are ten skills to include in your resume when you switch careers:

1. Computer/ Tech Skills

As technology continues to evolve, it’s essential that you stay up-to-date with the latest emerging trends. You should have a basic knowledge of social networking sites, computer programs such as Microsoft Word, PowerPoint, Excel and depending on the job you’re applying for, programs such as Adobe FrameMaker, Photoshop or Madcap Flare.

Take a look at this artice on How to Improve Your Computer Skills to Get Ahead in Your Career

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And research the required computing skills for the profession that interests you, and then if you aren’t already proficient in them, consider taking online courses via a these sites to learn them.

2. Adaptability

Employers value people who can adapt and go with the flow when they need to. In an environment where things are constantly changing, being flexible can be a tremendous asset. If you’re a flexible person, make it clear through your resume, and if you’re selected for an interview, be prepared to give an example of a time when you showed flexibility.

3. Organization

Nobody wants to hire someone who’s scatterbrained and totally lacking in organizational skills. People who are organized are able to work efficiently because they aren’t constantly searching for important documents they’ve misplaced.

Also, being organized signals to your employer that you can manage your workspace well. If you’ve got a knack for being organized, let it be known through your resume.

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4. Communication

Being able to communicate well with others is definitely a desirable trait in an employee. That means responding promptly to emails, voicing concerns right when they pop up and keeping supervisors and team members in the loop about important information they need to know.

Good communication skills deserve a place on your resume for sure and will go a long way towards making you an attractive job candidate.

5. Leadership

If you know how to step up and be a leader, you have a skill that will wow any employer out there.

Think of a time at your current or previous position when you’ve spearheaded a project, organized an event or rallied everyone together for a certain cause. Any leadership experience or skill that you have needs to be highlighted on your resume.

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6. Work Ethic

Working hard and consistently going above and beyond makes you extremely appealing to employers. It’s impressive when an employee takes initiative and does what needs to be done without having to be asked.

If you are a driven, hard worker who routinely goes the extra mile, make it known on your resume.

7. Dependability

When employers have a task that needs to be done, they need to know that the person they ask is going to follow through and do it. Being a dependable person makes you valuable in the eyes of an employer because they want to hire someone who they can trust to do what they say.

If you’re dependable, be sure to list it as a skill on your resume.

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8. Multi-Tasking Abilities

If you’ve ever taken on two different roles at once or juggled working on two different projects, mention on your resume that you’re an exceptional multi-tasker. Many jobs demand that employees can juggle multiple roles at once, so if you excel at doing so, you’ll have an edge over other candidates who aren’t so good at multi-tasking.

9. Analytical/ Problem- Solving Skills

Are you a pro at analyzing situations and assessing things from all angles? Can you analyze trends affecting performance and solve problems and glitches when they surface? If you have the ability to analyze and solve problems, then you have a skill that’s in high demand.

You can save employers valuable time and money because with you on their team, they won’t have to stall and wait too long for a problem to be solved, and they also won’t have to pay to get someone else involved to fix it. This skill absolutely deserves a place on your resume.

10. Interpersonal “People Skills”

Employers want to hire someone who will be able to get along with all different kinds of people. If you work well with others and know how to make them feel appreciated and valued, especially if you can motivate them and get them to come together and cooperate for the common good, then you have excellent interpersonal “people skills” that make you a great candidate for the job.

In a world where the competition is cutthroat for landing the job you want, you have to do what you can to set yourself apart from the competition. Step up your game by listing the skills you have that employers are looking for on your resume. If you play your cards right, with a little luck, a job offer can be yours!

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Featured photo credit: J. Kelly Brito via unsplash.com

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