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21st Century Opportunities

21st Century Opportunities

21st Century Opportunities

    Productivity expert Jason Womack is working on a project aimed at teenagers on the careers of tomorrow.  He asked me to contribute a few ideas, and he graciously agreed to let me turn it into an article for Lifehack.org.  From where I sit, there are a couple of very broad categories in which people can expect to excel in the future:

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    1.  Data Analysis

    Data and computation have never been cheaper than they are this morning.  They are cheaper than when I first wrote this in October, they will be cheaper this afternoon, and they will be even cheaper this time tomorrow. 

    What is not falling in price, however, is analytical ability.  The ability to find intelligible information in a very noisy world will be of great value in the future.  If I were sixteen and knew what I know now, I would focus my time and energy on mastering the theory of probability and on learning an analytical social science like economics. 

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    This comes with an important caveat: the ability to perform statistical computations by pressing a few buttons on a computer is very different from knowing what the output means and how to apply it.  Statistical computations will be almost costless in the future: there are a number of excellent, free statistical software packages floating around, and I wouldn’t be surprised if “Google Stats” is in the offing somewhere. 

    The real value added, though, comes from knowing what the computations mean.  A disconcerting fact about the way science is done today is that while a lot of it is very computation-heavy, the results are often interpreted incorrectly not just by the media outlets who report on them, but by the scientists doing the investigation. 

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    For more on this, I encourage people with advanced training in statistics to read Ziliak and McCloskey’s The Cult of Statistical Significance, which I reviewed for Economic Affairs recently (a draft of my review is available on the Social Science Research Network at www.SSRN.com).

    2.  Product Design

    The cost of manufacturing goods continues to plummet, and as it gets cheaper and cheaper the value will be added not by the physical production process but by the design process.  Understanding people’s goals and what they will actually use products for will be a way to add value going forward. (To this end, I highly recommend Donald Norman’s The Design of Future Things, which I expect to review in this space sometime soon).

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    3.  “Technology Ecology” 

    This is kind of like tech support, but different.  As production costs continue to fall, part of value added in design will be in workplace design, or what might be called “Technology Ecology.”  Integrating the material of the last millennium (paper) with the material of the new millennium (silicon) is of paramount importance, and there are many margins on which to add value by designing workspaces.  The computer has been inserted into a work environment designed for people pushing pieces of paper across a desk, and many workspaces are fundamentally mid-twentieth century workspaces specked with a variety of early twenty-first century tumors.  Adapting the workspace to new technology will be an important way to help people add value in the future.

    4.  Financial management

    Economic and financial illiteracy is rampant in the United States and in the world, and there is room to add value by helping people better manage their money.  My wife is a CPA and I have a PhD in economics, and one of the most valuable lessons we’ve both learned is that “active management” or trying to “play the market” is a non-starter.  We enjoy a lot of peace of mind by socking our money away in passively-managed index funds.  A lot of poeple don’t know what “index funds” are, which means that they are leaving a lot of money on the table.

    5.  Personal nutrition and training

    As life expectancy increases, we will want to do all we can to increase the quality of our later years.  It has been said that “sixty is the new forty,” and as society gets wealthier there will be a lot of room to add value by helping people stay “fit and effective,” to steal a phrase from Jason.  Information filtering will grow in importance as the amount of information increases, and as we get richer more of us will find it to our advantage to outsource nutrition- and exercise-related information processing.

    A rapidly changing world creates enormous challenges, but these enormous challenges are also enormous opportunities.  The early twenty-first century presents us with incalculable opportunities to engage our creative faculties, and the fields I mention here are only a few of the areas in which those opportunities will emerge.

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    Art Carden

    Art Carden is an Assistant Professor of Economics and Business at Rhodes College in Memphis, Tennessee.

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    Last Updated on December 10, 2019

    7 Strategies to Keep Employee Motivation High

    7 Strategies to Keep Employee Motivation High

    Highly motivated employees are essential to the success of any business. Most people spend a third of their lives at work.[1] That’s a significant amount of time away from home, apart from the people who make us happy and the things we love to do. So keeping employee motivation high is essential for creating an office environment that gets the best out of our people.

    But do you know what motivates your people?

    It’s simple:

    • Is their work stimulating?
    • Does it challenge them?
    • Is there room to grow, a promotion perhaps?
    • Do you encourage creativity?
    • Can they speak openly and honestly with you?
    • Do you praise them?
    • Do you trust your staff to take ownership of their work?
    • Do they feel safe in their work environment?
    • And more importantly, do you pay them properly?

    Every one of these factors contributes to the general happiness of your employees. It’s what motivates them to come into the office each day and work hard, hit goals, and get results.

    In contrast, an unmotivated employee is typically unhappy. They take more sick days, they’re not invested in seeing your business succeed, and they’re always on the lookout for something better.

    Stats show that 81 percent of employees would consider leaving their jobs today if the right opportunity presented itself.[2] So it’s up to you to set aside time and energy to create a work environment that benefits every one of your employees.

    These seven strategies will help you motivate your people to consistently deliver quality work and, more importantly, to stick around for the long term.

    1. Be Someone They Can Rely On

    You rely on your people to turn up to work each day, to come to you when they have a problem they can’t solve, to be honest, and to always engage professionally with customers.

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    But this is not a one-way street. You, too, need to be someone your team can rely on. They trust you to have their backs when a client is unreasonable, to know that the decisions they make are in your best interest, and to make good on your promises.

    If you say you’ll attend an important meeting, be there. If your company makes a profit and you’ve said you’ll pay a bonus, pay it. The goodwill of your people is something you never want to test, let alone lose.

    Be reliable; it’s astounding how much this motivates your people.

    2. Create an Awesome Company Culture

    There’s no denying that company culture trickles down from the top. Your leadership and attitude massively influences the attitudes, work ethic, and happiness of your staff. If you’re always stressed-out, overly demanding, and unreasonable, it’ll create tension in your office which will adversely affect your employees’ motivation levels.

    In fact, the HAYS “US What People Want Survey” found that 47 percent of staff who are actively looking for a new job, pinpoint company culture as the driving force behind their reason to leave.

    So if you have high staff turnover, you need to determine whether your company culture might be the motivating factor behind your churn rate.

    Here are four ways to build a culture that keeps your employees highly motivated.

    • Be conscious of the image you present. Your body language and attitude can positively or negatively impact your employees. So come to work energized. Be optimistic, friendly, and engaging—this enthusiasm will spill over to your people and motivate them to be more productive and efficient.
    • Appreciate your people and be reasonable. Celebrate your team’s achievements. If they’re doing a good job, tell them. Encourage them to challenge themselves and try new things. And reward when deserved. If they’re struggling, help them. Work together to find solutions and be a sounding board for their ideas.
    • Be flexible. Give your people opportunities to work remotely—this is highly motivating to staff, particularly millennials. They don’t want to be battling traffic each day on their way to work. They don’t want to miss their kids’ baseball games or ballet rehearsals. Stats show that companies that offer flextime and the ability to work from home or a coffee shop have happier and more productive employees.
    • Create employee-friendly work environments. These are spaces that inspire and ignite the imagination. Have you ever been to Google’s offices? No headquarter is the same. From indoor slides and food trucks, to hammocks, and funky work pods on the wall, gaming rooms, and tranquil interior gardens, there’s something for everyone. It’s a space where people want to be, catering to their need for creativity, quiet, or team building; you name it.

    So take a look at your company culture and ask yourself, Is my business an attractive workplace for talented professionals? Does it inspire commitment and motivate my people? What could I do to improve my company culture?

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    3. Touch Base with Your Team Weekly

    Make time for your people, whether you run a remote business or work in an office, set aside time each week to talk to your people one-on-one. It’s non-negotiable.

    When there’s an open line of communication between staff members, work gets done. Don’t believe me? A study by Gallup found that 26 percent of employees said feedback from their leaders helps them to do a better job.[3]

    Your people want to feel trusted. They want to take ownership of their work, but they also need to know that when they have a question, they can reach out and get answers. If you’re unwilling to make yourself available, your team will quickly become unmotivated, work will stagnate, and your business will stop growing.

    So block off time on your calendar each week to touch base with your people, even if only to let them know that what they’re working on matters.

    4. Give Them the Tools They Need to Do Their Jobs Well

    Imagine trying to run your business without electricity. How would you contact your clients? What would happen when your phone or computer battery died?

    Technology is super critical to the success of your businesses. It allows you to work more efficiently, to be more productive, and to handle matters on-the-go. That’s why you need to give your people tools that will make their jobs easier.

    Make sure their equipment is in good working condition. There’s nothing more frustrating than a laptop that takes ages to boot up. It’s got to go. Replace outdated software with new software. Don’t make your designer work in Coreldraw; give them access to the most up-to-date version of Adobe Creative Suite. Take it a step further and buy them a subscription to Shutterstock or Getty Images.

    Make working for you a pleasure, not a pain; and watch your employees’ motivation levels rise.

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    5. Provide Opportunities to Learn and Upskill

    Would you believe me if I told you that 33 percent of people cite boredom and a need for new challenges as the top reason for leaving their job?[4] If you want to retain your talent, you need to upskill.

    Thanks to technology, we live in a rapidly evolving world that demands we change with it. A copywriter is no longer just a writer; they now need to be experts in SEO, Google Adwords, CRMs, and so much more.

    A pastry chef needs to be a food stylist, photographer, and social media manager. An entrepreneur needs to be a marketer—or at least take ownership of the marketing message for their business—if they hope to scale.

    Technology makes all of this possible. No matter your location, your people can continuously expand their knowledge and gain new skill sets—something that’s highly motivating to employees. They want to know that there are opportunities to grow and develop themselves.

    If you won’t invest in your people, then your business becomes just another job to tide them over until they find where they truly belong. So be the company that sees value in developing its people.

    6. Monitor Their Workload

    Overworked employees tend to be unproductive and unhappy. Your people cannot be at full capacity every day, month to month. Something’s got to give. They’ll become deflated and their work will eventually suffer, which will negatively impact your business.

    What I like to do is implement a traffic light system. It helps me to keep a finger on the pulse of my business. So there’s red, yellow, and green:

    • Red means they’re fully loaded.
    • Yellow means they’re busy, but they can potentially take on more.
    • Green means they haven’t got enough to do.

    I use this traffic light system because I don’t want my team members to be stressed out of their brains all the time. If they are, they won’t make good decisions and they won’t do good work.

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    If my people are regularly overloaded, I have things to think about. Perhaps I need to hire a new person to help ease the load or take a closer look at what projects are good to go, and which can take a back seat.

    And this is why #3 is essential. If I’m regularly engaging with my people, I’ll know that while they’re coping with their workload, it is impacting their performance and health, and I’ll take action.

    7. Don’t Mess Around with Your Employees’ Pay

    Never mess around with your people’s salary. As a business owner or high-level manager, it’s easy to forget that most people live from paycheck to paycheck. Delayed compensation can mean a missed bill payment, which could result in costly penalties they can’t afford or hits to their credit score.

    So it’s your job to ensure that you pay your people on time.

    The Bottom Line

    A motivated team is an asset to any business. These people never give up. They get excited about coming to work each day and can’t wait to test a new theory or tackle a particularly tricky challenge. They’re proud of the work they do. And more importantly, they have no reason to leave.

    Wouldn’t you rather be part of their success story than the business that drove them away?

    More to Motivate Your Team

    Featured photo credit: Emma Dau via unsplash.com

    Reference

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