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10 Things Nobody Tells You About Working For NPOs

10 Things Nobody Tells You About Working For NPOs
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Whether you’re just out of college and are looking for your first job, or you are a veteran of the corporate world looking for a way to give back to your community, you may be considering sharing your talents with a nonprofit organization. You’ve probably heard that nonprofits are warm and caring institutions that attract idealistic staff and volunteers who support each other in the service of a worthy cause. And generally, these things are true.

However, here is a mixed bag of things that perhaps you didn’t know about nonprofit organizations (NPOs):

1. NPOs come in many shapes and sizes.

Nonprofit organizations run the gamut from the Girl Scouts to the Humane Society, from search and rescue organizations to the International Function Point Users Group. Even within a single big NPO, such as the Methodist Church or the Salvation Army, there are as many differences among individual agencies as there are between individual people.

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2. NPOs desperately need good business people.

Nonprofits are out to change the world, yes, but they are also businesses, and can greatly benefit from good business minds. Most of the financial support for nonprofits comes from donors, so networking and professional relationship-building skills are at a premium. In addition, someone always needs to keep an eye on the organization’s ‘bottom line’ and act as a reality check when overly grandiose ideas pop up, which is a fairly common occurrence.

3. NPO workers aren’t saints.

Unfortunately, NPOs attract just as much corruption, power jockeying, big egos, backstabbing, and political maneuvering as their for-profit counterparts. Nonprofits are also the third most likely type of business to be victims of embezzlement, after banks and government institutions.

4. You’ll have to make some sacrifices.

The most obvious sacrifice is a fat salary, although not necessarily health insurance, retirement or other benefits. Other sacrifices include having any clear benchmarks of progress, knowing that there are clear, long-term business goals (other than staying afloat), having the latest and greatest technology at your fingertips, or knowing that you have a steady stream of funding or even a long-term job.

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5. There are some pretty cool perks.

In the US, employees can get a student loan forgiven if they accumulate 10 years of full-time work for a registered 501-C3. Also, quite often you can arrange for flex time, enjoy longer vacations, or dress more casually than is possible at a corporate job.

6. It can be difficult to break in.

Nonprofits aren’t in business to provide easy jobs for people who need them. Like all other businesses, they hire the best and brightest employees they can find, and these employees must work harder than many for-profit employees. Couple this with the fact that in rural areas outsiders are often looked upon with distrust, and it can be surprisingly difficult to break into the nonprofit world.

7. Staff members must wear multiple hats.

Because nonprofits must do more with fewer resources, staff is often required to cover the duties of more than one job. For example, the music director at a nonprofit radio station might also have to be an on-air host, engineer shows, train volunteer DJs, and coordinate the underwriting schedule. The good news is that being assigned to multiple projects like this is great way for those who are new to the job market to gain many different skills quickly, and can lead to rapid career advancement.

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8. The work environment can be frustrating.

Because NPOs have to make do with smaller budgets, and their funding is dependent on the whims of donors and the silver tongues of their executives, equipment upgrades and staff training often must take a back seat to the day-to-day expenses of just keeping the lights on. In addition, managers are often hired because of their vision rather than their management acumen. Because business decisions are made democratically, taking into account many different opinions, NPOs are often slower to change than for-profit businesses.

9. There are aspects of working for NPOs that are very satisfying.

People who work for nonprofits tend to love their jobs, they love the staff and volunteers alongside whom they work, and they love the people and the cause they serve.

10. It might be harder to land a corporate job after working for an NPO.

Unfortunately, nonprofits carry the stereotype of attracting incompetent idealists. As Rob Asghar said in this article, “…if you decide to move from the nonprofit world to the for-profit world, you may be saddled with an image of a well-meaning but ill-equipped person from Mayberry.”

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A final thought: NPOs don’t ultimately solve the problems of humanity.

At their core, helping organizations were founded on the desire to match people who want to help with people who need help. And while there is nothing inherently wrong with this, helping organizations can unintentionally perpetuate the very problems they are trying to eradicate. While distributing food to those who are hungry may offer short-term relief – and sometimes this is appropriate – it does not teach people to feed themselves, it does not address the problems that led to the food shortage in the first place, and, over the long term, it creates a system of dependence that undermines self-reliance.

Like all other workplaces, nonprofit organizations have their strengths and their weaknesses, but I hope this little article sheds a little more light on what it’s like to work for one of these organizations. Good luck in your career move!

Featured photo credit: Jian Xiu Smiling/ReSurge International via flickr.com

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Published on July 27, 2021

15 Smart Video Conferencing Etiquette Tips to Follow

15 Smart Video Conferencing Etiquette Tips to Follow
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During the pandemic, video conferencing replaced in-person meetings and has now become the standard option for business meetings. Over the past 17 months, most workers have gotten past the video conferencing learning curve with Zoom or Microsoft Teams (or their platform of choice).

But just as with in-person meetings, attention can wax and wane. Some say we’re just not used to staring at ourselves so much on the screen. Instead of fixating on that, try employing smart video conferencing etiquette, or you may risk indiscretions that will flag you as a slacker.

Put the Pro in Professional

After more than a year of fine-tuning, here are the new rules of video conferencing etiquette.

1. Mute Your Mobile and Other Devices

The first video conference etiquette you need to know is muting your other devices. Just as in the pre-COVID days, someone’s obnoxious ring tone blaring Taylor Swift’s newest single in the middle of a meeting is also an annoyance if it happens during a Zoom meeting and so is the inevitable fumbling to turn off the sound. Even the apologies to the group get tiresome.

Also, when notifications are activated on the computer that you’re using for the meeting, the incoming message takes over the audio and you’ll miss out on snippets of the conversation. Be sure to eliminate this possible faux pas.

2. Dress the Part

While working from home, you may have fallen into the habit of slipping on your comfiest T-shirt each day. Hey, no judgments! But before you log on to your video conference, try to make an effort with your appearance.

Depending on your company culture and the importance of your meeting, consider dressing the part of the professional whom you wish to project. It will help you feel more self-assured, and others will likely take you more seriously.

For women, wear light make-up, put on earrings, and make sure your blouse is crisply pressed. For men, show up freshly shaved. Wearing a crisp collared shirt in a solid color will usually suffice.

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Pro Tip: Stay away from wearing white or black, unless those colors look great on you. Consider wearing light blue or brown instead.

3. Stage Your Workspace

Have you noticed the backdrops of experts interviewed on news shows? Bookshelves and photographs are carefully curated, and no busy-patterned furniture or artwork is in sight.

Take note of what appears behind you when you choose the location of your video conferences. Piles of junk mail on the table or stacks of folded laundry on the couch will convey more about your personal life than you care to share. Make sure you remove clutter from the camera’s eye, and present a tidy, orderly workspace to your colleagues, coworkers, and bosses.

4. Put Some Thought Into Lighting and Perspective

Be aware that in a video conference, your computer camera can actually make you look up to ten pounds heavier depending on where you sit. But you can easily drop those added pounds by moving back from the screen to diminish the wide-angle distortion.

Frame your head on the screen by tilting the screen up or down. Also, it’s best to not place yourself in front of a window or bright light, which makes you appear in shadow. Instead, face the light source, moving it (or yourself) until you have a flattering amount of illumination. You can also purchase some small spotlights that allow you to add light as needed.

Pro Tip: If your lights add too much redness to your skin, consider counter-balancing with a green filter.

Remember That Half of Life Is Showing Up

5. Arrive on Time

In the old days of in-person meetings, it was nearly impossible to slip in late into a meeting unnoticed. In today’s video conferences, logging in late still shows poor form. Instead, strive to arrive five minutes early and get yourself settled.

Once the meeting is underway, the host may be less attentive about late arrivals waiting to be let in. Diverting the host’s attention away from the meeting with a tardy entry request is the ultimate giveaway that you didn’t honor the schedule. If you don’t want a black mark against you, log in on time.

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6. Turn on Your Video

Few people like to see their face on the screen, but buck up and turn on your camera in video conferences. In most cases, it’s better to be a face on a screen than a name in a blank square. Your statements will be more memorable when other meeting attendees can see you.

If you need to turn off the video, either because of a poor connection, some commotion in the room, or a need for a quick break, give a short explanation via the chat feature. Then, go back on video as soon as you’re able.

Pro Tip: Keep your explanation for your departure pithy. “Sorry! Doorbell rang. Back in five” says it all. Be sure to honor what you say in chat and really do return in five minutes.

7. Plan Ahead Before Sharing Your Screen

Don’t be one of those people who makes everyone else wait as you click through folders in search of a document. That’s just poor video conferencing etiquette. If you know you’ll need to share a document or video on your screen, prepare by pulling it out of its folder and onto your desktop. Also, clean up the files and folders on your desktop to reduce clutter and facilitate easy access. Close other programs like chat, calendar notifications, and email. Disable pop-up notifications to ensure there’ll be no unforeseen distractions.

Be sure to remind the host before the meeting that you’ll need them to activate the screen-sharing function. Show courtesy once you’re finished by hitting “stop share” to return to the screen with participants.

Attend to the Pesky Details

8. Make Sure That Meetings Remain Right-Sized

With the easy accessibility of video conferencing, it can be tempting to extend the meeting invitation beyond the core group and include everyone peripherally involved in a project. But just as with in-person meetings, the more people involved, the more unwieldy the meeting becomes.

Use good judgment when asking others to sit through a video conference so that you don’t needlessly take up others’ time and so that participants can be fully engaged.

9. Remember to “Unmute” Before You Speak

Most of us are likely able to count on one hand the number of video conferences when someone didn’t have to be reminded, “You’re on mute!” Forgetting to unmute before speaking has become one of the most common missteps in video conferencing.[1]

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Show everyone your impeccable video-conferencing poise by managing your mute feature with flawless control.

10. Stay on Point to Keep the Meeting Length in Check

As with in-person meetings, an agenda with assigned time limits for discussions remains necessary to keep a meeting focused. Data shows, however, that video conferencing can actually reduce meeting time.[2] Reasons include the elimination of commuting time and the ability to screen share and annotate to keep everyone on task.

Additionally, side conversations are virtually impossible with video conferencing now that you can no longer have back-and-forth exchanges with the person beside you.

Pro Tip: If you’re running the meeting, let attendees know in advance the protocol for the chat feature. Is it okay for them to “chat among themselves” or not? (See point 11, as well.)

Talking Has a Time and a Place

11. Chat Appropriately

Just like side conversations or texting in an in-person meeting, the use of the chat feature during a video conference can be disrespectful unless it’s directed to all participants. Hence, it’s good video conferencing etiquette to mind your use of the chat.

At the start of the meeting, you may want to ask the host if it’s alright for participants to use the chat feature. This allows them to disable it if they choose. Used appropriately, it can be a helpful tool to clarify or amplify an earlier point once the conversation has moved on or to let the group know that you need to sign off early (and why).

12. Use the “Raise Hand” Feature to Avoid Interruptions

The slight lag in many video conferences can result in speaking over another person if you attempt to jump into a conversation. To avoid this awkward interruption, indicate when you have something to add to the discussion with the raise-your-hand feature that signals the host you would like to speak. This effective meeting management device makes video conferencing run more smoothly, especially with a large group, but it must be activated and monitored by the host.

Pro Tip: For meetings of six to ten people, sometimes the old-fashioned raising of your physical hand may be the best option. But it’s up to the meeting host. Ask them what they would prefer, and follow that.

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13. Don’t Record the Session or Take Photos Without Prior Permission

In this case, not sharing is caring. The “sharing culture” made popular through social media has little place in video conferencing. Before recording a meeting or capturing a screenshot of the participants, always ask for consent in advance from the full roster of attendees. Knowing that a video conference will be photographed or recorded could have a bearing on what others are willing to discuss.

Manage Yourself

14. Minimize Distractions

While de-activating audio and video features can keep distractions from affecting the other participants, you will need to manage noise and disruptions on your end to give your full attention to the meeting.

Move out of high-traffic zones in your home, keep your door closed, and ask family members to be considerate.

15. Save Snacking for Later

Save snacking for later—or earlier. Eating while on video conference is a no-no. Munching in front of the group while close to the camera—as you are when video conferencing—subjects the participants to an up-close and (too) personal view of your food consumption process.

However, it’s perfectly fine to sip quietly from a glass of water or cup of coffee or tea. If the meeting threatens to last for more than two hours, you may want to ask the host in advance to schedule a five-minute break at the halfway point.

Final Thoughts

Even though bosses are now beginning to ask workers to spend some of their workdays on-site, up to 80 percent will permit employees to work remotely at least part of the time, which means more video conferencing in your future.[3] Mastering these video conferencing etiquette tips will help you dial in—as well as dial back—your participation and demonstrate your unwavering level of engagement to the team.

Featured photo credit: Chris Montgomery via unsplash.com

Reference

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