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10 Kinds of Toxic Persons that Will Poison A Good Business

10 Kinds of Toxic Persons that Will Poison A Good Business

In order to run a successful business, you need a strong team. Your team doesn’t just mean employees. It could be investors, suppliers, or other stakeholders in your company. Every person that comes in contact with your business has the ability to affect it in some way. The goal is to keep as many positive and helpful people around your business as possible, and to eliminate the negativity.

Even if we don’t want to admit it, the people we hang around with have a significant impact on us. One study showed that each positive person you let into your “circle” increases your chances of being positive by 11%. And just as quickly as a positive person can improve your corporate culture, a Negative Nancy can bring down team morale as well.

Now, it’s up to you to determine if each member of your business is contributing positivity and good vibes, or if they’re actually a toxic piece that has to be removed. Here are 10 types of people who are bringing your business down.

1. The people who feel entitled

There’s nothing worse than someone who feels entitled to everything. Working hard and feeling as though you deserve the rewards you earn is a good thing. Failing to contribute to the business, and not working towards growth, but expecting to reap the rewards of the business’ success however, is an entirely different story.

These are the people who will perform mediocre work, or just enough to keep their job, then will cause a ruckus when it’s time for bonuses to be given or raises to be distributed, wondering why they didn’t get more. You’ll always be the bad guy in their eyes.

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2. The people who agree to everything

Yes Men. It’s human nature to want to be praised and congratulated. Having people tell you how good your ideas are is a great feeling, but having people tell you the truth will have a much better effect on your business.

You need to have people you can go to who will give you honest, well thought out advice on your ideas and business decisions. The problem with yes men is that they’re going to tell you whatever you want to hear, no matter how bad it is. You could pitch them your idea to open up a tattoo parlor for toddlers, and they’d be 100% on board.

3. The people who always have their hands out

As your business starts to grow, you’ll undoubtedly attract people who ask you for favors. Whether it’s your time or money, they’ll always want something from you, but typically offer nothing in return. It might start off seeming innocent enough. Can I borrow a couple of dollars to hold me over until next month? But six months later when they’re still asking you for money, or to do them one “small” favor, you’ll realize that you’re being taken advantage of.

You’ve worked too hard to get to where you are to give it all away for free. Helping people out is fine, but don’t become a permanent lifeline.

4. The people who promise you the world

Being in business, you’re probably very accustomed to the world of selling. But every now and then, you’re bound to come across a few people who will make you wonderful promises of doubling, tripling, or even quadrupling your revenues and expanding your business beyond belief.

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So you’re excited. It sounds great! But nine times out of ten, it’s just hype to get you to buy into something that’s not all it’s cracked up to be.

5. The people with no follow-through

Some people are great at generating ideas and being creative. But when it comes to executing those ideas, they’re completely lost. That’s where you come in. They get you to invest your resources to push their idea. But after a while, they realize it’s not something they want to pursue and you’re left with a burden on your shoulders that has taken your focus away from your own business.

If someone pitches you an idea, triple check to make sure they’re the real deal and are invested in making it work. If they don’t show the same passion and drive for their business ideas as you have for yours, then it’s probably not going to end well for either of you.

6. The people who shoot down your dreams

Just as yes men can be toxic to your business, someone who constantly shoots down all of your hopes and dreams can be equally damaging. Constructive criticism is helpful, but if someone is completely ragging on every idea you have, that means one of two things:

  1. All of your ideas are awful (very unlikely)
  2. They’re putting you down for their own personal reasons

There will always be people who tell you that you can’t be successful. The secret to success is ignoring the noise, and staying focused on making your business work.

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7. The people who hate their job

Do you have employees that you know hate being there? They come in unexcited, they always leave at 5:00 PM on the dot, and show no interest in furthering their career with your company. It may sound cruel, but sometimes the best thing you can do in this situation is to let them go.

Why? Because sooner or later their attitude will spread to other employees. They’ll constantly complain about being underpaid, problems they have with the company, and other issues they have. Before you know it, your company is filled with people who don’t want to be there and aren’t working their hardest like Peter Gibbons.

8. The people who love drama

Unless you want your business to be made into a soap opera, stay away from people who can’t seem to avoid drama. A little bit of office gossip is normal, but when it starts to affect people’s ability to work productively and be cohesive, the problem needs to be addressed.

9. The people who bring the wrong kind of attention

I’m not sure what it is, but some people just seem prone to negative publicity. No matter where they go, they always seem to leave a bad taste for everyone they come in contact with. You don’t want your business to become attached to people who have a bad reputation or are synonymous with trouble.

Whether it’s an investor that was tied up in a horrible scandal, or a high level executive that can’t seem to stop getting arrested, sometimes it’s best to just cut your business ties altogether.

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10. The people who try to change your vision

When you started your business, you had a vision of what it would be. You have your mission statement, your branding, and have even thought about what type of corporate culture you want. But as your business grows, you’ll have different people try to alter that vision and transform what your company is all about.

A little bit of change is OK, but doing a complete 180 from what you intended can have a very bad impact. For one, there’s a good chance that you’ve built up a customer base and clientele that chose your company because of its foundation. Stay true to your overall vision and be authentic. Don’t let others deter your company from its essence.

The key is to keep as many positive people around your business as possible, and cut off any of these toxic ones. Have you had any run-ins with any of these toxic persons?

Featured photo credit: Man on smart phone – young business man in airport. Businessman using smartphone inside office building or airport. via shutterstock.com

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Last Updated on August 16, 2018

10 Huge Differences Between A Boss And A Leader

10 Huge Differences Between A Boss And A Leader

When you try to think of a leader at your place of work, you might think of your boss – you know, the supervisor in the tasteful office down the hall.

However, bosses are not the only leaders in the office, and not every boss has mastered the art of excellent leadership. Maybe the best leader you know is the co-worker sitting at the desk next to yours who is always willing to loan out her stapler and help you problem solve.

You see, a boss’ main priority is to efficiently cross items off of the corporate to-do list, while a true leader both completes tasks and works to empower and motivate the people he or she interacts with on a daily basis.

A leader is someone who works to improve things instead of focusing on the negatives. People acknowledge the authority of a boss, but people cherish a true leader.

Puzzled about what it takes to be a great leader? Let’s take a look at the difference between a boss and a leader, and why cultivating quality leadership skills is essential for people who really want to make a positive impact.

1. Leaders are compassionate human beings; bosses are cold.

It can be easy to equate professionalism with robot-like impersonal behavior. Many bosses stay holed up in their offices and barely ever interact with staff.

Even if your schedule is packed, you should always make time to reach out to the people around you. Remember that when you ask someone to share how they are feeling, you should be prepared to be vulnerable and open in your communication as well.

Does acting human at the office sound silly? It’s not.

A lack of compassion in the office leads to psychological turmoil, whereas positive connection leads to healthier staff.[1]

If people feel that you are being open, honest and compassionate with them, they will feel able to approach your office with what is on their minds, leading to a more productive and stress-free work environment.

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2. Leaders say “we”; bosses say “I”.

Practice developing a team-first mentality when thinking and speaking. In meetings, talk about trying to meet deadlines as a team instead of using accusatory “you” phrases. This makes it clear that you are a part of the team, too, and that you are willing to work hard and support your team members.

Let me explain:

A “we” mentality shifts the office dynamic from “trying to make the boss happy” to a spirit of teamwork, goal-setting, and accomplishment.

A “we” mentality allows for the accountability and community that is essential in the modern day workplace.

3. Leaders develop and invest in people; bosses use people.

Unfortunately, many office climates involve people using others to get what they want or to climb the corporate ladder. This is another example of the “me first” mentality that is so toxic in both office environments and personal relationships.

Instead of using others or focusing on your needs, think about how you can help other people grow.

Use your building blocks of compassion and team-mentality to stay attuned to the needs of others note the areas in which you can help them develop. A great leader wants to see his or her people flourish.

Make a list of ways you can invest in your team members to help them develop personally and professionally, and then take action!

4. Leaders respect people; bosses are fear-mongering.

Earning respect from everyone on your team will take time and commitment, but the rewards are worth every ounce of effort.

A boss who is a poor leader may try to control the office through fear and bully-like behavior. Employees who are petrified about their performance or who feel overwhelmed and stressed by unfair deadlines are probably working for a boss who uses a fear system instead of a respect system.

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What’s the bottom line?

Work to build respect among your team by treating everyone with fairness and kindness. Maintain a positive tone and stay reliable for those who approach you for help.

5. Leaders give credit where it’s due; bosses only take credits.

Looking for specific ways to gain respect from your colleagues and employees? There is no better place to start than with the simple act of giving credit where it is due.

Don’t be tempted to take credit for things you didn’t do, and always go above and beyond to generously acknowledge those who worked on a project and performed well.

You might be wondering how you can get started:

  • Begin by simply noticing which team member contributes what during your next project at work.
  • If possible, make mental notes. Remember that these notes should not be about ways in which team members are failing, but about ways in which they are excelling.
  • Depending on your leadership style, let people know how well they are doing either in private one-on-one meetings or in a group setting. Be honest and generous in your communication about a person’s performance.

6. Leaders see delegation as their best friend; bosses see it as an enemy.

If delegation is a leader’s best friend, then micromanagement is the enemy.

Delegation equates to trust and micromanagement equates to distrust. Nothing is more frustrating for an employee than feeling that his or her every movement is being critically observed.

Encourage trust in your office by delegating important tasks and acknowledging that your people are capable, smart individuals who can succeed!

Delegation is a great way to cash in on the positive benefits of a psychological phenomenon called a self-fulfilling prophecy. In a self-fulfilling prophecy, a person’s expectations of another person can cause the expectations to be fulfilled.[2]

In other words, if you truly believe that your team member can handle a project or task, he or she is more likely to deliver.

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Learn how to delegate in my other article:

How to Delegate Work (the Definitive Guide for Successful Leaders)

7. Leaders work hard; bosses let others do the work.

Delegation is not an excuse to get out of hard work. Instead of telling people to go accomplish the hardest work alone, make it clear that you are willing to pitch in and help with the hardest work of all when the need arises.

Here’s the deal:

Showing others that you work hard sets the tone for your whole team and will spur them on to greatness.

The next time you catch yourself telling someone to “go”, a.k.a accomplish a difficult task alone, change your phrasing to “let’s go”, showing that you are totally willing to help and support.

8. Leaders think long-term; bosses think short-term.

A leader who only utilizes short-term thinking is someone who cannot be prepared or organized for the future. Your colleagues or staff members need to know that they can trust you to have a handle on things not just this week, but next month or even next year.

Display your long-term thinking skills in group talks and meetings by sharing long-term hopes or concerns. Create plans for possible scenarios and be prepared for emergencies.

For example, if you know that you are losing someone on your team in a few months, be prepared to share a clear plan of how you and the remaining team members can best handle the change and workload until someone new is hired.

9. Leaders are like your colleagues; bosses are just bosses.

Another word for colleague is collaborator. Make sure your team knows that you are “one of them” and that you want to collaborate or work side by side.

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Not getting involved in the going ons of the office is a mistake because you will miss out on development and connection opportunities.

As our regular readers know, I love to remind people of the importance of building routines into each day. Create a routine that encourages you to leave your isolated office and collaborate with others. Spark healthy habits that benefit both you and your co-workers.

10. Leaders put people first; bosses put results first.

Bosses without crucial leadership training may focus on process and results instead of people. They may stick to a pre-set systems playbook even when employees voice new ideas or concerns.

Ignoring people’s opinions for the sake of company tradition like this is never truly beneficial to an organization.

Here’s what I mean by process over people:

Some organizations focus on proper structures or systems as their greatest assets instead of people. I believe that people lend real value to an organization, and that focusing on the development of people is a key ingredient for success in leadership.

Learning to be a leader is an ongoing adventure.

This list of differences makes it clear that, unlike an ordinary boss, a leader is able to be compassionate, inclusive, generous, and hard-working for the good of the team.

Instead of being a stereotypical scary or micromanaging-obsessed boss, a quality leader is able to establish an atmosphere of respect and collaboration.

Whether you are new to your work environment or a seasoned administrator, these leadership traits will help you get a jump start so that you can excel as a leader and positively impact the people around you.

For more inspiration and guidance, you can even start keeping tabs on some of the world’s top leadership experts. With an adventurous and positive attitude, anyone can learn good leadership.

Featured photo credit: Unsplash via unsplash.com

Reference

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