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10 Kinds of Toxic Persons that Will Poison A Good Business

10 Kinds of Toxic Persons that Will Poison A Good Business

In order to run a successful business, you need a strong team. Your team doesn’t just mean employees. It could be investors, suppliers, or other stakeholders in your company. Every person that comes in contact with your business has the ability to affect it in some way. The goal is to keep as many positive and helpful people around your business as possible, and to eliminate the negativity.

Even if we don’t want to admit it, the people we hang around with have a significant impact on us. One study showed that each positive person you let into your “circle” increases your chances of being positive by 11%. And just as quickly as a positive person can improve your corporate culture, a Negative Nancy can bring down team morale as well.

Now, it’s up to you to determine if each member of your business is contributing positivity and good vibes, or if they’re actually a toxic piece that has to be removed. Here are 10 types of people who are bringing your business down.

1. The people who feel entitled

There’s nothing worse than someone who feels entitled to everything. Working hard and feeling as though you deserve the rewards you earn is a good thing. Failing to contribute to the business, and not working towards growth, but expecting to reap the rewards of the business’ success however, is an entirely different story.

These are the people who will perform mediocre work, or just enough to keep their job, then will cause a ruckus when it’s time for bonuses to be given or raises to be distributed, wondering why they didn’t get more. You’ll always be the bad guy in their eyes.

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2. The people who agree to everything

Yes Men. It’s human nature to want to be praised and congratulated. Having people tell you how good your ideas are is a great feeling, but having people tell you the truth will have a much better effect on your business.

You need to have people you can go to who will give you honest, well thought out advice on your ideas and business decisions. The problem with yes men is that they’re going to tell you whatever you want to hear, no matter how bad it is. You could pitch them your idea to open up a tattoo parlor for toddlers, and they’d be 100% on board.

3. The people who always have their hands out

As your business starts to grow, you’ll undoubtedly attract people who ask you for favors. Whether it’s your time or money, they’ll always want something from you, but typically offer nothing in return. It might start off seeming innocent enough. Can I borrow a couple of dollars to hold me over until next month? But six months later when they’re still asking you for money, or to do them one “small” favor, you’ll realize that you’re being taken advantage of.

You’ve worked too hard to get to where you are to give it all away for free. Helping people out is fine, but don’t become a permanent lifeline.

4. The people who promise you the world

Being in business, you’re probably very accustomed to the world of selling. But every now and then, you’re bound to come across a few people who will make you wonderful promises of doubling, tripling, or even quadrupling your revenues and expanding your business beyond belief.

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So you’re excited. It sounds great! But nine times out of ten, it’s just hype to get you to buy into something that’s not all it’s cracked up to be.

5. The people with no follow-through

Some people are great at generating ideas and being creative. But when it comes to executing those ideas, they’re completely lost. That’s where you come in. They get you to invest your resources to push their idea. But after a while, they realize it’s not something they want to pursue and you’re left with a burden on your shoulders that has taken your focus away from your own business.

If someone pitches you an idea, triple check to make sure they’re the real deal and are invested in making it work. If they don’t show the same passion and drive for their business ideas as you have for yours, then it’s probably not going to end well for either of you.

6. The people who shoot down your dreams

Just as yes men can be toxic to your business, someone who constantly shoots down all of your hopes and dreams can be equally damaging. Constructive criticism is helpful, but if someone is completely ragging on every idea you have, that means one of two things:

  1. All of your ideas are awful (very unlikely)
  2. They’re putting you down for their own personal reasons

There will always be people who tell you that you can’t be successful. The secret to success is ignoring the noise, and staying focused on making your business work.

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7. The people who hate their job

Do you have employees that you know hate being there? They come in unexcited, they always leave at 5:00 PM on the dot, and show no interest in furthering their career with your company. It may sound cruel, but sometimes the best thing you can do in this situation is to let them go.

Why? Because sooner or later their attitude will spread to other employees. They’ll constantly complain about being underpaid, problems they have with the company, and other issues they have. Before you know it, your company is filled with people who don’t want to be there and aren’t working their hardest like Peter Gibbons.

8. The people who love drama

Unless you want your business to be made into a soap opera, stay away from people who can’t seem to avoid drama. A little bit of office gossip is normal, but when it starts to affect people’s ability to work productively and be cohesive, the problem needs to be addressed.

9. The people who bring the wrong kind of attention

I’m not sure what it is, but some people just seem prone to negative publicity. No matter where they go, they always seem to leave a bad taste for everyone they come in contact with. You don’t want your business to become attached to people who have a bad reputation or are synonymous with trouble.

Whether it’s an investor that was tied up in a horrible scandal, or a high level executive that can’t seem to stop getting arrested, sometimes it’s best to just cut your business ties altogether.

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10. The people who try to change your vision

When you started your business, you had a vision of what it would be. You have your mission statement, your branding, and have even thought about what type of corporate culture you want. But as your business grows, you’ll have different people try to alter that vision and transform what your company is all about.

A little bit of change is OK, but doing a complete 180 from what you intended can have a very bad impact. For one, there’s a good chance that you’ve built up a customer base and clientele that chose your company because of its foundation. Stay true to your overall vision and be authentic. Don’t let others deter your company from its essence.

The key is to keep as many positive people around your business as possible, and cut off any of these toxic ones. Have you had any run-ins with any of these toxic persons?

Featured photo credit: Man on smart phone – young business man in airport. Businessman using smartphone inside office building or airport. via shutterstock.com

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Last Updated on December 10, 2019

7 Strategies to Keep Employee Motivation High

7 Strategies to Keep Employee Motivation High

Highly motivated employees are essential to the success of any business. Most people spend a third of their lives at work.[1] That’s a significant amount of time away from home, apart from the people who make us happy and the things we love to do. So keeping employee motivation high is essential for creating an office environment that gets the best out of our people.

But do you know what motivates your people?

It’s simple:

  • Is their work stimulating?
  • Does it challenge them?
  • Is there room to grow, a promotion perhaps?
  • Do you encourage creativity?
  • Can they speak openly and honestly with you?
  • Do you praise them?
  • Do you trust your staff to take ownership of their work?
  • Do they feel safe in their work environment?
  • And more importantly, do you pay them properly?

Every one of these factors contributes to the general happiness of your employees. It’s what motivates them to come into the office each day and work hard, hit goals, and get results.

In contrast, an unmotivated employee is typically unhappy. They take more sick days, they’re not invested in seeing your business succeed, and they’re always on the lookout for something better.

Stats show that 81 percent of employees would consider leaving their jobs today if the right opportunity presented itself.[2] So it’s up to you to set aside time and energy to create a work environment that benefits every one of your employees.

These seven strategies will help you motivate your people to consistently deliver quality work and, more importantly, to stick around for the long term.

1. Be Someone They Can Rely On

You rely on your people to turn up to work each day, to come to you when they have a problem they can’t solve, to be honest, and to always engage professionally with customers.

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But this is not a one-way street. You, too, need to be someone your team can rely on. They trust you to have their backs when a client is unreasonable, to know that the decisions they make are in your best interest, and to make good on your promises.

If you say you’ll attend an important meeting, be there. If your company makes a profit and you’ve said you’ll pay a bonus, pay it. The goodwill of your people is something you never want to test, let alone lose.

Be reliable; it’s astounding how much this motivates your people.

2. Create an Awesome Company Culture

There’s no denying that company culture trickles down from the top. Your leadership and attitude massively influences the attitudes, work ethic, and happiness of your staff. If you’re always stressed-out, overly demanding, and unreasonable, it’ll create tension in your office which will adversely affect your employees’ motivation levels.

In fact, the HAYS “US What People Want Survey” found that 47 percent of staff who are actively looking for a new job, pinpoint company culture as the driving force behind their reason to leave.

So if you have high staff turnover, you need to determine whether your company culture might be the motivating factor behind your churn rate.

Here are four ways to build a culture that keeps your employees highly motivated.

  • Be conscious of the image you present. Your body language and attitude can positively or negatively impact your employees. So come to work energized. Be optimistic, friendly, and engaging—this enthusiasm will spill over to your people and motivate them to be more productive and efficient.
  • Appreciate your people and be reasonable. Celebrate your team’s achievements. If they’re doing a good job, tell them. Encourage them to challenge themselves and try new things. And reward when deserved. If they’re struggling, help them. Work together to find solutions and be a sounding board for their ideas.
  • Be flexible. Give your people opportunities to work remotely—this is highly motivating to staff, particularly millennials. They don’t want to be battling traffic each day on their way to work. They don’t want to miss their kids’ baseball games or ballet rehearsals. Stats show that companies that offer flextime and the ability to work from home or a coffee shop have happier and more productive employees.
  • Create employee-friendly work environments. These are spaces that inspire and ignite the imagination. Have you ever been to Google’s offices? No headquarter is the same. From indoor slides and food trucks, to hammocks, and funky work pods on the wall, gaming rooms, and tranquil interior gardens, there’s something for everyone. It’s a space where people want to be, catering to their need for creativity, quiet, or team building; you name it.

So take a look at your company culture and ask yourself, Is my business an attractive workplace for talented professionals? Does it inspire commitment and motivate my people? What could I do to improve my company culture?

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3. Touch Base with Your Team Weekly

Make time for your people, whether you run a remote business or work in an office, set aside time each week to talk to your people one-on-one. It’s non-negotiable.

When there’s an open line of communication between staff members, work gets done. Don’t believe me? A study by Gallup found that 26 percent of employees said feedback from their leaders helps them to do a better job.[3]

Your people want to feel trusted. They want to take ownership of their work, but they also need to know that when they have a question, they can reach out and get answers. If you’re unwilling to make yourself available, your team will quickly become unmotivated, work will stagnate, and your business will stop growing.

So block off time on your calendar each week to touch base with your people, even if only to let them know that what they’re working on matters.

4. Give Them the Tools They Need to Do Their Jobs Well

Imagine trying to run your business without electricity. How would you contact your clients? What would happen when your phone or computer battery died?

Technology is super critical to the success of your businesses. It allows you to work more efficiently, to be more productive, and to handle matters on-the-go. That’s why you need to give your people tools that will make their jobs easier.

Make sure their equipment is in good working condition. There’s nothing more frustrating than a laptop that takes ages to boot up. It’s got to go. Replace outdated software with new software. Don’t make your designer work in Coreldraw; give them access to the most up-to-date version of Adobe Creative Suite. Take it a step further and buy them a subscription to Shutterstock or Getty Images.

Make working for you a pleasure, not a pain; and watch your employees’ motivation levels rise.

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5. Provide Opportunities to Learn and Upskill

Would you believe me if I told you that 33 percent of people cite boredom and a need for new challenges as the top reason for leaving their job?[4] If you want to retain your talent, you need to upskill.

Thanks to technology, we live in a rapidly evolving world that demands we change with it. A copywriter is no longer just a writer; they now need to be experts in SEO, Google Adwords, CRMs, and so much more.

A pastry chef needs to be a food stylist, photographer, and social media manager. An entrepreneur needs to be a marketer—or at least take ownership of the marketing message for their business—if they hope to scale.

Technology makes all of this possible. No matter your location, your people can continuously expand their knowledge and gain new skill sets—something that’s highly motivating to employees. They want to know that there are opportunities to grow and develop themselves.

If you won’t invest in your people, then your business becomes just another job to tide them over until they find where they truly belong. So be the company that sees value in developing its people.

6. Monitor Their Workload

Overworked employees tend to be unproductive and unhappy. Your people cannot be at full capacity every day, month to month. Something’s got to give. They’ll become deflated and their work will eventually suffer, which will negatively impact your business.

What I like to do is implement a traffic light system. It helps me to keep a finger on the pulse of my business. So there’s red, yellow, and green:

  • Red means they’re fully loaded.
  • Yellow means they’re busy, but they can potentially take on more.
  • Green means they haven’t got enough to do.

I use this traffic light system because I don’t want my team members to be stressed out of their brains all the time. If they are, they won’t make good decisions and they won’t do good work.

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If my people are regularly overloaded, I have things to think about. Perhaps I need to hire a new person to help ease the load or take a closer look at what projects are good to go, and which can take a back seat.

And this is why #3 is essential. If I’m regularly engaging with my people, I’ll know that while they’re coping with their workload, it is impacting their performance and health, and I’ll take action.

7. Don’t Mess Around with Your Employees’ Pay

Never mess around with your people’s salary. As a business owner or high-level manager, it’s easy to forget that most people live from paycheck to paycheck. Delayed compensation can mean a missed bill payment, which could result in costly penalties they can’t afford or hits to their credit score.

So it’s your job to ensure that you pay your people on time.

The Bottom Line

A motivated team is an asset to any business. These people never give up. They get excited about coming to work each day and can’t wait to test a new theory or tackle a particularly tricky challenge. They’re proud of the work they do. And more importantly, they have no reason to leave.

Wouldn’t you rather be part of their success story than the business that drove them away?

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Featured photo credit: Emma Dau via unsplash.com

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