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10 Important Lessons from Working in a Start-Up

10 Important Lessons from Working in a Start-Up

Start-ups often employ a very small amount of helping hands to speed up the growing process of the business. This leads to a significant accumulation of tasks and responsibilities on each employee’s desk, opening up their way of thinking if they wish to provide valuable input to the company.

Working at a start-up was a very rewarding and challenging experience that I would recommend to anyone who wishes to feel a great sense of importance and accountability. After working for about a year at an emerging creative agency, the skills that I have obtained can help me succeed in any industry and in any position. Looking back to the long and often stressful days, there are ten startup lessons learned that will leak into future careers and personal challenges.

1. Never Stop Learning

Never Stop Learning

    With new technologies and software continuously entering the market, start-ups expect you to constantly update your current skills and industry knowledge, and find new ways of simplifying work processes without digging too much into budget. Never believe that you know enough or that you know all that there is to know about an industry. This type of thinking will only place you behind the rest of your co-workers. In order to succeed in your position, buying paperbacks, signing up to online courses, even taking an on-campus course will keep you up to date and ready to provide your employer useful advice and information.

    You don’t have to stick to only educational material to stay ahead of the game; read fiction, learn a new language or program – you never know when this knowledge can be useful or can make a great impression on a client or employer. Stay informed and learn from history to make the right decision in the present.

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    2. Learn to Adapt to Any Working Environment 

      With all this emphasis on online networking it is not surprising that there is a high emergence of in-person networking events and conferences. Past positions that chained their workers to desks are slowly fading away as each employee is now required to engage in more networking events on and off-line. As a Digital Marketing Manager at my past position, I was pushed to attend various events where potential clients and partners lingered and meet with clients face-to-face. My work environment definitely did not keep me at my desk. After consulting various other individuals who work in the marketing field, they told me the same thing – the idea of the work station is changing and those who cannot adjust their work habits or cannot multi-task are becoming overwhelmed and are sometimes even seen as a burden. If you can adapt to any atmosphere, be it a casual environment or corporate, you have a better chance of succeeding in your career.

      3. Take Risks

      Take Risks

        Whether you wish to switch your career or start a business of your own, taking a risk is what gets your gears moving forward. Working for a start-up taught me to take risks even if there is a high chance of failing. These risks help you grow as a person and to truly appreciate the stability that you have in other aspects of your life. A risk helps you try various paths that could get you from point A to point B. After trial and error, you will find the path that is best suitable for your goals and budget. Without taking a risk, you are forced to settle with an unoriginal strategy that so many other people have chosen to follow. Don’t follow the footsteps of the herd; take a risk even if it means isolating yourself from the pack.

        4. Open Your Mind to New Ideas No Matter How Silly

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        Open your Mind

          Originality will always help you get your foot through the door so say good-bye to old ways of thinking and doing business, try new things, research new methods and be welcoming to the unknown. We usually ignore any bizarre or stupid thoughts that enter our minds, but these thoughts are usually the keys to a unique business strategy or can help solve the most basic problem. We often tend to overlook what’s in front of our eyes so open your mind and acknowledge and appreciate new ideas. We all have different ways of looking at things so nobody has the right to put down your insight just because it does not sync with theirs. After working in a small team environment, I learned to appreciate uniqueness as it helped us stand out from our competitors and branded our company image.  Sometimes, if an idea is very silly, it is perfect to capture audience attention.

          5. Find Opportunity in Negativity

            Sometimes life hands us lemons and we start to feel hopeless. Have you ever noticed how the worst situations always lead to better outcomes if examined from an outside perspective? Look at your issues as criticisms to your strategies. If you have many problems with clients or team members than you are doing something wrong. Take this time to re-asses your situation and to find a solution. You never know, these negative situations could be an opportunity for you to bring in more business.

            As an example, the start-up company that I worked for introduced social marketing services to their past clients and noticed that their clients were looking for every viable excuse not to subscribe. I was in charge of trying to find out the cause of this issue and after some calling and surveys I found out that these agents feared social marketing because they had no idea what it was and did not trust us to perform the services because they thought it was a scam. After consulting the chairman, we decided to introduce webinars, for a small fee a marketing specialist would go through the basics of social marketing and would teach these clients to engage with their online audience. In the end, the clients realized that social marketing is nothing to be afraid of and after trying it out for themselves asked us to take over as they simply did not have the time to do it themselves. These webinars eliminated client fear, helped us get more clients signed up for additional services, and gave us a small profit as well. Look at every negative situation as an opportunity to perfect current practises.

            6. Don’t Take Criticism Personally

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            Don't Take Criticism Personally

              Everybody has a role to play in a business infrastructure and receiving criticism for work or behaviour can discourage us and make us feel unworthy. Don’t let this get you down, instead, focus on the situation from an outside perspective. It is not your personality or your interests that are being judged but your final product. Be honest with yourself, if you know that you did not put in enough effort into a project, then why are you upset when the employer had made a subtle hint on the quality of your work? Since the company grows based on the accumulative efforts of the team, your contribution is bound to be criticized. Step back and see what you have done from the employer’s perspective, if there is truth to what they are telling you, just disconnect your feelings from the equation and focus on improving the work at hand. By taking negative comments to heart, you are only placing more weight on your shoulders. This could seep into your personal life and will most definitely ruin your day. No one wants that, so step back, re-analyze, and fix the situation. Knowing that everyone receives negative feedback once in a while helps to move on and to focus on other things.

              7. What Works for Others May Not Work for You

              What Works for Others May Not Work for You

                Simply copying your competitors’ business model is not going to place you on top of the ladder. Even taking ideas from a business from an unrelated industry may not advance your business but do more damage. If you think that replicating a product idea from a Fortune500 company will get you on that list, think again. People want originality and uniqueness even if your product or service is similar to those offered at the place down the street. Consumers look for a company personality when deciding on which product to buy and if you cannot provide them that, you simply won’t succeed. This ‘personality’ is what consumers will pay more for even if your friendly neighbour offers the same service but for a significantly cheaper price. So in regard to marketing and structuring your business and personal brand, it is great to see what others are doing to get their named out there, but look for new ways to create a voice and to be different.

                8. Speak Your Mind

                Voice Your Opinions

                  No matter your position within a company, find ways to speak your mind. We all have different experience and educational preparation, you opinion might just provide your employers or partners a different viewpoint on a topic that wasn’t seen before. Additionally, if you see something inappropriate at work, speak up as this unsuitable behaviour may not just be impacting you but your peers as well. By taking responsibility, you are being an active participant of the company and helping the way it grows and succeeds. Even if you are down the chain of command, your opinion matters so don’t let anyone else tell you otherwise.  

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                  9. Get Organized

                  Get Organized

                    The best way to plan your day is to make a to-do list each morning and to cross off tasks as you go along. Of course, some people flourish when they have papers covering their entire work station without any real sense of organization, but for the most of us, we need structure to our day and to our priorities. Making lists throughout the day will help you complete more tasks and will remind you of all the small details that we tend to forget. Organization is not limited to your desk, when is the last time you looked at your computer’s desktop? Going through old files on your computer and phone cuts the amount of time that you spend searching for documents and once it is organized, it will be much easier for you to maintain the cleanliness. If you wish to land any managerial role in a company, get organized and it will help with deadlines, meetings, and projects where teamwork is involved.

                    10. Be Active Outside of Work

                    Be Active Outside of Work

                      You will be stressed, you will feel lost, and you will underestimate yourself. The amount of tasks and projects will accumulate, often forcing you to stay overtime while drowning yourself in coffee. Anxiety and pressure is part of working at a start-up, heck it is part of any job so it is very easy to burn-out. To avoid digging yourself a grave at your work station, make sure you are not skipping out on your hobbies and special events. Having a balanced work/personal life is crucial if you wish to stay sane and still be an active team player. Our best ideas come when we disconnect ourselves from the issue, so go for a run, read a book, meet with friends! After all, your boss will not expect you to be a robot so schedule in your personal time and make every minute count. When you will reflect on your life, you will want to remember adventure, happiness, and family gatherings rather than regret all of the time that you spent in front of a monitor.

                      Working at a start-up will introduce you to many new ways of thinking and lessons that could be helpful in your future career.

                      Featured photo credit: Le Temple du Chemisier via flickr.com

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                      Last Updated on May 15, 2019

                      10 Most Successful Entrepreneurs and What We Can Learn from Them

                      10 Most Successful Entrepreneurs and What We Can Learn from Them

                      Apart from making crucial decisions for their own businesses, entrepreneurs innovate and grow their ideas. Albeit there being no cookie-cutter answer that fits everyone’s experiences, taking a look at some of the most successful entrepreneurs today, you might spot some similar traits and characteristics.

                      Starting and nurturing a business entails a great amount of hard work and commitment. However, for aspiring entrepreneurs who are prepared to dedicate themselves to their vision, here are 10 most successful entrepreneurs you can learn from:

                      1. Melanie Perkins: Know Your Worth and Keep Trying

                        Melanie Perkins founded Canva, a Sydney-based business valued at $1Billion having successfully raised a number of rounds of successful funding and boasting more than 10 Million users in 179 countries.[1]

                        She told BBC that one of the biggest challenges she faced getting into the business was talking about her company’s accomplishments when she first got to Silicon Valley. She attributed this difficulty to a cultural difference where Australians tend to ‘talk down’ their achievements and this would slow down her fundraising progress for a few years.

                        Despite hundreds of rejections, Melanie emerged three years later with a much clearer strategy and stronger investor pitch that prompted a series of fundraising rounds netting the company $82Million of funding in total.[2]

                        2. Bill Gates: Keep Learning and Exploring

                          If you don’t know Bill Gates, you likely know the company he founded – Microsoft.

                          Bill Gates’ story is a prime example of nurturing an idea that might seem out of this world but make sense in the future. One of the most successful entrepreneurs in history did not complete his degree at Harvard University to pursue a vision that the technology would soon become the future.

                          He told a white lie to Altair, saying that he had made a computer program for them, therefore pushing himself to create a system that would change modern history.

                          “The most important speed issue is convincing everyone that the company’s survival depends on moving as fast as possible.”

                          Gates’ success is built on self-improvement and the seeds of an idea.

                          3. Elon Musk: Never Stop Innovating

                            Traditional thinking suggests that in order to become a successful entrepreneur, one must focus in a single field or industry.

                            Elon Musk, however, breaks that rule.

                            Today, the multifaceted tech entrepreneur, investor, and engineer advocates for the diversification of skills and businesses by delving into various fields of interest.

                            When done right, skills in a single domain can be carried over then applied into contrasting industries to create something new the world might need. Musk owes his accomplishments to a constant thirst for knowledge.

                            Having birthed Tesla and a myriad of products across the arenas of aeronautics and software design, Musk continues to evolve as an entrepreneur and plans to innovate for the long haul.

                            4. Richard Branson: Develop People First

                              British entrepreneur Richard Branson founded Virgin Records in the early 1970s. Virgin Records has since grown into the Virgin Group, today responsible for over 400 companies.

                              The billionaire is strongly particular about working with a team that shares his core values and aspirations.

                              Branson believes that managing a business can become taxing, thus he acknowledges his employees for putting in the effort that they have.

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                              A good leader knows how to raise morale for positive productivity. Utilising emotional intelligence and compassion is a game changer in seeing results within a team.

                              Branson’s supports the idea of nurturing a positive work environment, with the belief that credentials must go hand-in-hand with an enthusiasm for work.

                              5. Jeff Bezos: A Relentless Focus on Customer Satisfaction

                                Having founded Amazon, Jeff Bezos is known to be one of America’s most successful entrepreneurs. The e-commerce pioneer fixates himself on angry customers with the belief that a business’s loopholes are found in the experiences of unsatisfied customers.

                                For the 8th year in a row, customers have ranked Amazon as the number one in customer service (according to the American Customer Satisfaction Index).

                                While numerous companies ignore unhappy customers, Bezos found success in learning from reviews and surveys. By focusing on customer service, Amazon shows they care, both for their customers and for rising above their competitors.

                                While praise and recognition are signs that a business is accelerating, criticism is an opportunity to improve a product or a service.

                                6. Mark Zuckerberg: Start Small, Think Big

                                  Valued at over 55 billion dollars today, Mark Zuckerberg built the first version of what would become a social networking giant in his Harvard University dorm room. As one of the world’s youngest entrepreneurs, Zuckerberg undoubtedly took countless calculated risks to get his brilliant idea to its current status with 2.38 billion active monthly users.

                                  “The biggest risk is not taking any risk.”

                                  He’s always daring to explore with a fearless mindset.

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                                  The young tech entrepreneur never shied away from innovating outside of the box. Soon after Facebook became a hit to users and advertisers, big corporations took interest in buying Facebook from Zuckerberg.

                                  However, he took the risk and decided to stay with his creation. Turning down billions of dollars offered by Yahoo CEO, Terry Semel, he envisioned turning his brainchild into something much bigger than what it already was then.

                                  7. Steve Jobs: Live Your Own Dreams

                                    Steve Jobs lived a rocky path all his life and an aspect of which is a tumultuous career.

                                    The founder of Apple endorsed his beliefs on the temporality of life and limitations of time. He preached about the importance of working on the very legacies people wish to leave behind, an achievement he’s undoubtedly etched into the the archives of human history.

                                    Never one to hide under someone’s shadow, Jobs did not live by anybody else’s principles so he formed his own. He tirelessly dedicated himself to building a unique brand of products that became the benchmark for contemporary technology.

                                    After his highs and lows through his brief battle with cancer, Jobs concludes with yet another lesson to takeaway from his remarkable life. “No matter how much money you have, even the richest man can’t buy time.”

                                    8. Warren Buffett: Balance is Essential to Success

                                      Despite being the third wealthiest person in the world, Warrant Buffett sported a frugal lifestyle for most of his life.

                                      After buying a house in Omaha, Nebraska for just above 31,000 dollars, he has lived there since 1958. As a leading investor and a founder at Berkshire Hathaway, Buffett believes in setting aside an amount to save and spend only on necessities.

                                      With a long term goal as a top priority in mind always, treating oneself can be sustainable once in a while. He advices to save money by deciding first and foremost what aspects to scrimp on and what aspects to splurge on to ensure a happy and balanced lifestyle.

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                                      9. Jack Ma: Never Give up

                                        On every journey to success, everybody stumbles and arrives at roadblocks. Some more than most, like Jack Ma, who survived countless rejections and failures only to get back up and brave every storm.

                                        Ma is the founder of multinational technology conglomerate Alibaba Group. Despite being rejected to Harvard after every one of his 10 applications, Ma was never defeated.

                                        His grit and tenacity is a fine testament to the fact that grades do not determine a future. While qualifications on paper are important, the development of skills and an attitude is just as helpful in making a recipe for success.

                                        Despite finding himself in the verge of bankruptcy in the 1990s, Jack Ma possessed the resilience to put one foot in front of the other until he finally made it. “It’s important to have patience,” he says.

                                        10. Tan Min Liang: Passion Can Pay Off

                                          Tan Min Liang is the founder of the leading high-performance gaming hardware, Razer. Always on the look out for new opportunities to connect and scale his business, Tan has been bold in making many of his life’s decisions.

                                          Having deviated from a traditional path set by a family that consists of doctors and lawyers, Tan was to find his life’s work and passion while gaming with his older brother.

                                          The idea was simple: there were so many games out there to play, however, there were hardly any gaming equipment to match this.

                                          So he dropped out of law and began going a different direction, into creating solutions in the gaming industry. At the start of 2019, Tan wrote to tech luminary Elon Musk to which Musk’s reply suggested of a joint venture between two of the most successful entrepreneurs today.

                                          Final Thoughts

                                          In today’s cutthroat world, the road to becoming a successful entrepreneur is a long and arduous process trailed with ups and downs. A valuable lesson that a good hand of entrepreneurs would love to convey to aspiring entrepreneurs is to keep the spirit of innovation and to explore uncharted waters.

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                                          Learning from experience and failure is one direction to a desired end goal. Exhibiting the same dedication and grit so many entrepreneurs have through their unexpected careers – today’s budding visionaries ought to hang on their dreams and leave room for improvement along the way.

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                                          Featured photo credit: Patrick Tomasso via unsplash.com

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