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If You Want to Change the World, This is How You Do It

If You Want to Change the World, This is How You Do It

If I told you making your bed every morning was a good way to change the world, would you believe me?

Early summer always seems to produce an influx of inspirational content on the Internet. There are commencement speeches being given at universities all over the world, and the Internet always seems to find the best ones. This one in particular has garnered a lot of attention and for good reason:

Here are the 10 lessons McRaven learned from basic seal training that will help anyone who wants to change the world.

1. If you want to change the world, start off by making your bed.

Every morning the seals are required to make their bed to perfection. Why is this important? ”

“If you make your bed every morning, you will have accomplished the first task of the day. It will give you a small sense of pride and encourage you to do another task, and another, and another.

Though it’s a seemingly small task, it has big implications.

“If you can’t do the little things right, you’ll never be able to do the big things right.”

Plus, if your day sucks, you still come home to a made bed.

2. If you want to change the world, find someone to help you paddle.

In basic seal training, students are broken down into boat crews of seven people. Every day they gather on the beach and are instructed to paddle through the surf zone and then several miles down the coast. Each paddle must be synchronized and exert equal effort or the boat will turn and be thrown back by the eight to ten foot waves of the surf. If you try to make it through life on your own, you’ll never make it. Be grateful for those who help and help others in turn.

3. If you want to change the world, measure a person by the size of their heart, not by the size of their flippers.

The best boat crew in McRaven’s class wasn’t the one with the biggest, tallest men. It was a group of diverse men who were no taller tan 5′ 5′. The crew was nicknamed the “Munchkin Crew”. The other students would often make fun of the “teeny tiny” flippers they would put on. However, they always out-paddled, out-ran and out-swam the other boat crews.

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“Nothing matters but your will to succeed. Not your color, not your ethnic background, not your education, not your social status.”

4. If you want to change the world, get over being a sugar cookie and keep moving forward.

Uniform inspection happened often in seal training. Students would put excessive effort into starching their hat, pressing their uniform and shining their belt. However, no matter how much effort they put in, the instructors would find something wrong. If you failed inspection, you had to run fully clothed and submerge yourself in the surf zone. Then you had to run onto the beach and roll around in the sand until you were completely covered. The result was appropriately deemed a “sugar cookie”. You had to stay in that uniform the rest of the day. Many of the students couldn’t accept the fact that no matter how hard they tried, they would fail. They didn’t understand the purpose of the drill.

“You were never going to succeed; you were never going to have a perfect uniform – the instructors weren’t going to allow it. Sometimes no matter how well you prepare or preform, you still end up as a sugar cookie. It’s just the way life is sometimes.”

5. If you want to change the world, don’t be afraid of the circuses.

There are certain time requirements students are expected to reach in their daily training. If you fail to reach a time requirement, you are invited to “the circus”. The circus was two extra hours of calisthenics designed to break you down and force you to quit. It meant you would be more tired and have less energy the next day to meet the time requirements – meaning another invite to the circus. However, over time, those students who were in the circus got stronger and stronger. The pain built inner strength and physical resiliency.

“Life is filled with circuses. You will fail. You will likely fail often. It will be painful. It will be discouraging. At times it will test you to your very core.”

6. If you want to change the world, sometimes you have to slide down the obstacles head first.

Twice a week trainees are required to run the obstacle course. The most challenging of the 25 obstacles was the “slide for life”. It was a 30 foot tower at one end and a 10 foot tower at the other. in between was a 200 foot rope. You had to climb the 30 foot tower, grab the rope, swing underneath and pull yourself hand over hand to the other end. The record for the course had stood for years and seemed unbeatable. One day a determined student decided to go down the slide for life head first. Instead of swinging underneath, he bravely mounted the top. It was a risky move. Failure could mean a fall to the ground below and injury. He didn’t let that possibility stop him from trying. Instead of several minutes, it only took half that time. He broke the course record that day.

7. If you want to change the world, don’t back down from the sharks.

One of the required swims the seals had to do was a night swim off the coast of San Clemente. The waters there are filled with all kinds of sharks. Though the students were told no student had been eaten by a shark – that they knew of – they were also taught that if a shark began to circle, to stand their ground. They were not to swim away. If the shark did swim toward them, they had to summon all their strength and punch the shark in the snout, and it would swim away.

8. If you want to change the world, you must be your very best in the darkest moments.

Underwater attacks on enemy ships is practiced often in training. You are dropped outside an enemy harbor and required to swim over two miles, under water, using no more than a depth gauge and a compass. During the approaching swim, there is some visibility from light that shines through the water. However, as you approach the ship, all light becomes blocked by it. To be successful, you have to swim under the ship and find the keel. At that point, it becomes so dark you can’t see your hand in front of your face and the noise from the ship’s machinery is deafening.

“Under the keel, at that darkest moment of the mission, is a time when you need to be calm. When you must be calm. When you must be composed. When all your tactical skills, your physical power, and your inner strength must be brought to bear.”

9. If you want to change the world, start singing when you’re up to your neck in mud.

Hell week is 6 days of no sleep. You are under constant physical and mental harassment. On Wednesday of hell week, they went to the mud flats, an area between San Diego and Tijuana. The mud flats was a swampy patch of terrain where the mud will engulf your whole body. You have to paddle down and spend 15 hours surviving the freezing cold, howling wind and incessant pressure from instructors to quit.

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On this day, as the sun was setting, McRaven’s training class had committed some infraction of the rules and was ordered into the freezing mud up to their necks. They still had eight hours of until the sun came up. Instructors told them if only five men quit – just five – they could get out. It was obvious some students were about to quit. At that time, one of the students started singing with great enthusiasm. One voice turned to two and two into three until everyone was singing. That one voice of song brought hope to the group and a renewed strength to endure.

“If I have learned anything in my time traveling the world, it is the power of hope. The power of one person. A Washington, a Lincoln, King, Mandela, and even a young girl from Pakistan, Malala. One person can change the world by giving people hope.”

10. If you want to change the world, don’t ever, ever ring the bell.

There is a brass bell hanging in the middle of the training compound for everyone to see. If you didn’t want to wake up at five every day, swim in the freezing cold, run for miles, complete the obstacle course or endure any of the hardships of training, all you had to do to quit was ring the bell. It was that easy.

Featured photo credit: Texas Exes YouTube via youtu.be

More by this author

Braden Thompson

Braden is an advocate for better living who finds fulfillment in helping others become better.

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

    Reference

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