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9 Ways Successful People Deal With Anger

9 Ways Successful People Deal With Anger

Conventional wisdom teaches us that anger is uncivilized, unsophisticated and socially unacceptable. Its stigma is hard to escape. If you’ve ever been guilty of an ‘outburst’ at work, on the sporting field or even worse, at your child’s soccer match, it’s likely that you’ve built yourself a reputation as someone who can’t control their emotions, even if it was out of character.

However, a research conducted by Henry Evans and Colm Foster, authors of “Step Up: Lead in Six Moments That Matter” and experts in the field of emotional intelligence showed that high-performers experience and harness their full spectrum of emotions, including anger to find success and achieve their objectives.

By harnessing the positive powers of anger, successful people are more focussed, more assertive and more confident. Successful people deal with anger by cultivating a high emotional IQ through success-breeding habits, routines and practices like these.

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In Their Head:

1. They accept that anger is natural and healthy

When you recognise anger as an essential and necessary emotion, you stop being afraid of it. Only when you’re no longer afraid of it can you start managing its manifestations.

Fear breeds defensive thoughts and behaviours, but when you embrace something, you put yourself in charge. Being in charge of your anger allows you to express it calmly and constructively.

2. They focus on ‘I’ statements

Most people experiencing anger talk in ‘you’ statements like “you are making me late” or “you still haven’t finished the report that was due this morning.” This type of language naturally makes other people defensive and less likely to want to help you out.

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By talking in ‘I’ statements instead, the people you’re talking to are more likely to empathise and want to help. Talking in ‘I’ statements will also help you focus on how to fix the problem rather than just complaining that the problem exists. Try these instead: “I don’t like to be late, it reflects poorly on our team” and “I really need that report, is there anything I can do to help.”

3. They avoid negative self-talk

There’s nothing wrong with being self critical, but when your negative self-talk holds you back from personal, emotional and professional growth you need to act.

When you embrace your imperfections you’re more likely to think about how to improve, rather than what’s ‘wrong’ with you, which over a long period of time, can lead to stress and depression. Take a more positive and constructive view of yourself and you’ll achieve more and be happier.

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At Work:

4. They focus on the problem, not the person

Hanlon’s Razor states: “never attribute to malice that which is adequately explained by stupidity.” In other words, if someone’s done wrong by you it’s likely they didn’t mean it so lighten up!

Accidents and mistakes happen everyday and while it’s easy to blame, getting angry at the person you believe responsible is not going to fix the problem. Stop wasting your time with un-constructive finger pointing and get on with business.

5. They don’t hold a grudge

Holding a grudge doesn’t achieve anything. Moreover, it takes energy and effort to hold something against someone which over time, wears you down and contaminates your mind, leading to a negative world view. Let it go. Forgive and forget and be happier.

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6. They never send an email while angry

The way you communicate with people at work can impact your future career prospects, and email is a permanent record of your communication with the potential to make or break a career. Anger impairs your judgement, which can lead you to write something in an email that you wouldn’t when you’re in a better frame of mind.

If you need to write something, draft an email with an empty ‘To:’ field, save the email as a draft and look at it again tomorrow. Also, checkout number 9 on this list.

At Home:

7. They meditate

Meditation can help you deal with stress and anxiety which are precursors to anger. Regular meditation regulates levels of cortisol, a hormone released during times of stress. It also boosts serotonin, a so-called ‘feel good’ hormone that balances your emotions and can make you more aware of your feelings.

8. They exercise

It’s widely recognised that regular exercise boosts energy levels and aids focus. Researchers have also found that it can help you manage your anger. Studies have shown that regular exercise dissipates feelings of anger and reduces the risk of it bubbling to the surface. So, get running.

9. They keep a journal

Keeping a journal is an alternative and healthy outlet for your emotions, including anger. A journal is a great place to get your thoughts, feelings, ideas and emotions out without the risk of hurting anyone and without fear of judgement.

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Last Updated on March 15, 2019

How to Be a Leader Who Is Inspiring and Influential

How to Be a Leader Who Is Inspiring and Influential

When I began managing people 15 years ago, I thought having a fancy title was synonymous with influence. Over time, I learned that power is conferred based on likeability, authenticity, courage, relationships and consistent behavior. When leaders cultivate these attributes, they earn power, which really means influence.

Understanding influence is essential to professional growth, and companies rise and fall based on the quality of their leadership.

In this article, we will look into the essentials of effective leadership and how to be a leader who is inspiring and influential.

What Makes a Leader Fail?

A host of factors influence a leader’s ability to succeed. To the extent that leaders fail to outline a compelling vision and strategy, they risk losing the trust and confidence of their teams. Employees want to know where a company is going and the strategy for how they will get there. Having this information enables employees to feel safe, and it allows them to see mistakes as part of the learning journey versus as fatal occurrences.

If employees and customers do not believe a company’s leadership is authentic and inspiring, they may disengage, or they may be less inclined to offer constructive criticism that can help a company innovate or help a leader improve.

And it is not just the leadership at the top that matters. Middle managers play a distinct role in guiding teams. Depending on the company’s size, employees may have more access to mid-level managers than they do members of the C-suite, meaning their supervisors and managers have greater influence on the employee and the customer experience.

What Is Effective Leadership?

Effective leadership is inspiring, and it is influential. Cultivating inspiring and influential leaders requires building relationships across the company.

Leaders must be connected to both the teams they lead as well as to their own colleagues and managers. This is key as titles do not make a person a leader, nor do they automatically confer influence. These are earned through trusting relationships. This explains why some leaders can get more out of their teams than others and why some leaders experience soaring profits and engagement while others sizzle out.

Eric Garton said in an April 25, 2017, Harvard Business Review article:[1]

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“… inspiring leaders are those who use their unique combination of strengths to motivate individuals and teams to take on bold missions – and hold them accountable for results. And they unlock higher performance through empowerment, not command and control.”

How to Be an Inspiring and Influential Leader

To be an inspiring and influential leader requires:

1. Courage

The late poet Maya Angelou once said,

“Courage is the most important of all the virtues, because without courage you can’t practice any other virtue consistently. You can practice any virtue erratically, but nothing consistently without courage.”

Courage is required in the workplace when implementing new strategies, especially when they go against professional norms.

For instance, I heard Lisa TerKeurst, bestselling author and founder of Proverbs 31 Ministries, explain her decision to move away from her company’s magazine. While the organization had long had a magazine, she saw a future where it didn’t exist.

In order to make the switch, she risked angering her team members and customers. She took a chance, and what started out as a monthly newsletter, has grown into a multi-dimensional organization boasting half a million followers. Had Lisa not found the courage to change the direction of her organization, they undoubtedly would not have been able to experience such exponential growth.

It also takes courage to give and receive feedback. When leaders see employees who are not living into the company’s mission or who are engaging in behavior that may undermine their long-term success, one must risk temporary angst and speak candidly with the colleague in question.

Similarly, it takes courage to hear constructive criticism and try to change. In business, as in life, courage is necessary for being an inspiring and influential leader.

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2. A Commitment to Face Your Internal Demons.

If you feel great about yourself, enter a leadership position. You are likely to be triggered in ways you didn’t think possible. You are also likely to receive feedback that may leave you second-guessing yourself and your leadership skills.

The truth about leading others is that you get to a point where you realize that it is difficult to take people to places where you yourself haven’t gone.

To be an influential and inspiring leader, you have to face your own demons and vow to continually improve. Influential leaders take their personal evolution serious, and they invest in coaching, therapy and mindfulness to ensure that their personal struggles do not overshadow their professional development.

3. A Willingness to Accept Feedback

Inspiring and influential leaders are not afraid to accept feedback. In fact, they actively solicit it. They understand that everyone in their life has a lesson to teach them, and they are willing to accept it.

Inspirational leaders understand that feedback is neither good nor bad but rather an offering that is critical to growth. Even when it hurts or is an affront to the ego, influential leaders understand that feedback is critical to their ability to lead.

4. Likability

Some people will argue that leaders need not worry about being liked but should instead focus on being respected. I disagree. Both are important.

When team members like their boss and believe their boss likes them, they are more likely to go the extra mile to fulfill departmental or organizational goals. Likable leaders are moved to the front of the line when it comes to being influential.

Relatedly, when colleagues feel management dislikes them, they experience internal stress and can spend unnecessary time focusing on the source of their manager’s discontent versus the work they have been hired to do.

So, likability is important for both the leader and the people she leads.

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5. Vulnerability

Vulnerability is critical for being an inspiring leader. People want the truth. They admire leaders who can occasionally demonstrate vulnerability. It promotes deeper relationships and inspires trust.

When leaders can showcase vulnerability appropriately, they destroy the illusion that one must be perfect to be a leader. They also demonstrate that vulnerability is not a dirty word; they too can be vulnerable and ask for a helping hand when necessary.

6. Authenticity

Authenticity is about living up to one’s stated values in public and behind closed doors.

Influential leaders are authentic. They set to live out their values and use those values to guide their decisions. The interesting thing about leadership is that people are not looking for perfect leaders. They are, in part, looking for leaders who are authentic.

7. A True Understanding of Inspiration

Effective leaders are inspirational. They understand the power of words and deeds and use both strategically.

Inspiring leaders appropriately use stories and narratives to enable the teams around them to see common situations in an entirely new light.

Inspirational leaders also showcase grit and triumph while convincing the people around them that success and victory are attainable.

Finally, inspiring leaders encourage the teams they lead to tap into their own genius. They convince others that genius is not reserved for a select few but that most people have it in them.

As explained in the article True Leadership: What Separates a Leader from a Boss:

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“A leader creates visions and motivates team members to work together towards the same goal.”

8. An Ability to See the Humanity in Others

Inspiring and influential leaders see the humanity in others. Rather than treating their teams as mere tools to accomplish organizational goals, they believe the people around them are unique beings with inherent value.

This means knowing when to pause to address personal challenges and dispelling with the myth that the personal is separate from the professional.

9. A Passion for Continual Learning

Inspiring and influential leaders are committed to continual learning. They invest in their own development and take responsibility for their professional growth.

These leaders understand that like a college campus, the workplace is a laboratory for learning. They believe that they can learn from multiple generations in the workplace as well as from people from diverse racial and ethnic backgrounds.

Influential leaders proactively seek out opportunities for learning.

The Bottom Line

No one said leadership was easy, but it is also a joy. Influencing others to action and positively impacting the lives of others is a reward unto itself.

Since leadership abounds, there is an abundance of resources to help you grow into the type of leader who inspires and influences others.

More Resources About Effective Leadership

Featured photo credit: Markus Spiske via unsplash.com

Reference

[1] Harvard Business Review: How to Be an Inspiring Leader

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